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The Heritage Retirement Residence

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3630 Brown Rd, West Kelowna, BC V4T7Y9

8.0
Review score
15 reviews
Add review
8.0
Review score
15 reviews
5 star
80%
4 star
20%
3 star
0%
2 star
0%
1 star
0%
See all reviews
For pricing & availability:
(866) 374-4058
The Heritage Retirement Residence
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The Heritage Retirement Residence
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Layla
-
Resident/client
5.0
Highly recommended!
Caring, clean and safe residence. Lovely Kelowna location, excellence staff. Top quality food, activities are broad ones which helps encourage residents to partake in them and meet others and quite often make new friends.

About the facility
The Heritage Retirement Residence

Rural meets sophistication at The Heritage Retirement Residence in the heart of West Kelowna. Its elegance complements the comfort, safety and fulfilling slate of programs and exceptional amenities. Lounge in our dining room, lawn bowl with friends, relax and enjoy the sun on the patio, or enjoy a swim in the saltwater pool.

From dining and services to the welcoming team members, we inspire active aging with assisted living support when needed. Welcome home to inspired retirement living. Are you ready to rediscover your verve for life?

Senior living options offered

Assisted Living

Pricing
for The Heritage Retirement Residence

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
Unlock pricing
1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at The Heritage Retirement Residence

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The Heritage Retirement Residence
The Heritage Retirement Residence

3630 Brown Rd, West Kelowna, BC V4T7Y9

Harmony Living For Seniors
Harmony Living For Seniors

Laurier Avenue, Kelowna, BC V1Y3H3

Fernbrae Manor
Fernbrae Manor

295 Gerstmar Rd, Kelowna, BC V1X7W9

Village At Smith Creek - Public undefined
Village At Smith Creek - Public

2425 Orlin Road, Westbank, BC V4T1N3

8.0
Review score
15 reviews
8.0
Review score
15 reviews
5 star
80%
4 star
20%
3 star
0%
2 star
0%
1 star
0%
Review score not available
Review score not available
Review score not available
Studio
Starting at $X,XXX/mo
Studio
--
Studio
--
Studio
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
--
1 bedroom
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

No

Pet friendly

No

Care types offered

1

Assisted Living

Care types offered

1

Assisted Living

Care types offered

2

Assisted Living, Independent Living

Care types offered

1

Assisted Living

Amenities
at The Heritage Retirement Residence

Healthcare Services

  • Staffing & Ancillary Services
  • Memory Care
  • High Acuity Care
  • Incontinence Care
  • Medication Management
  • Diabetic Care
  • Non-Ambulatory Care

Meals & Dining

  • Organic
  • International Cuisine
  • Vegetarian
  • Guest Meals
  • Room Service
  • Low / No Sodium
  • Vegan
  • Professional Chef
  • Meals Provided
  • Restaurant Style Dining
  • Gluten-free
  • Anytime Dining
  • No Sugar

Room Amenities

  • Kitchenette
  • Cable or Satellite TV
  • Wi-Fi/high-speed internet
  • Garden View
  • Respite or Short Term Stays Offered
  • Handicap Accessible
  • Air Conditioned

Community Amenities

On-site dining options

  • Bar or Pub
  • Café or Bistro
  • Private Dining Room

Transportation & parking

  • Transportation at Cost
  • Property Convenient to Public Transit
  • Uncovered Parking
  • Covered Parking
  • Resident Parking Available

Pets

  • Cats Allowed
  • Dogs Allowed
  • Weight Limit (lbs)

Common areas

  • TV Lounge
  • Outdoor Common Areas
  • Main Street Shops
  • Indoor Common Areas
  • Meeting Room
  • Beauty Salon
  • Barber Shop
  • Central Fireplace
  • Library
  • Computer or Media Center
  • Outside Patio

Recreational areas

  • Swimming Pool
  • Raised Garden Beds
  • Game Room
  • Arts and Crafts Center
  • Woodworking Shop
  • Piano or Organ
  • Billiards Lounge
  • Golf Course or Putting Green
  • Fitness Center
  • Movie or Theater Room

Services

  • Laundry Service / Drycleaning
  • Beautician
  • Grocery Shopping and Errands
  • Housekeeping

Activities

  • Wine Tasting
  • Book Club
  • Live Well Programs
  • Cooking Classes
  • Karaoke
  • Reminiscence Programs
  • Intergenerational Programs
  • Live Dance or Theater Performances
  • Happy Hour
  • Community Service Programs
  • Activities On-site
  • Educational Speakers / Life Long Learning
  • Sensory-based Programs
  • Yoga / Chair Yoga
  • Resident Band or Musicians
  • Bridge Club
  • Gardening Club
  • Men's Club
  • Birthday Parties
  • Holiday Parties
  • Other Religious Services
  • Trivia Games
  • Dances
  • Wii Bowling
  • Brain fitness / Dakim
  • Activities Off-site
  • BBQs or Picnics
  • Water Aerobics
  • Pet-focused Programs
  • Stretching Classes
  • Cooking Club
  • Day Trips and Outings
  • Current Events Club
  • Walking Club
  • Community Service Organizations
  • Cards / Pinochle Club
  • Choir / Singing Club
  • Quilting or Sewing Club
  • Art Classes
  • Live Musical Performances

Reviews

for The Heritage Retirement Residence

8Review score15 reviews
8.0
Review score
15 reviews
5 star
80%
4 star
20%
3 star
0%
2 star
0%
1 star
0%
0
Review score0 reviews0 communities
Write a review
A Place for Mom has scored The Heritage Retirement Residence with 8 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, The Heritage Retirement Residence has 15 reviews with an average "overall experience" of 4.7 out of 5.
Overall Rating
4.7
Cleanliness
4.7
Friendliness
4.7
Care Services
4.7
Staff
5.0
Meals & Dining
5.0
Activities
4.7
Value for Cost
4.7
A Place for Mom has scored The Heritage Retirement Residence with 8 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, The Heritage Retirement Residence has 15 reviews with an average "overall experience" of 4.7 out of 5.
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-15 of 15 reviews
Layla - Resident/client
Assisted Living
November 21, 2023
5.0
Highly recommended!
Caring, clean and safe residence. Lovely Kelowna location, excellence staff. Top quality food, activities are broad ones which helps encourage residents to partake in them and meet others and quite often make new friends.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Toured community
Assisted Living
December 3, 2019
4.0
Loved this place. The staff were fabulous. Lunch was great. Building is bright and cheerful. Residents seem social and happy. The only down side was the long drive from Kelowna and proximity to shopping and external activity
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Toured community
Assisted Living
November 19, 2019
5.0
Wonderful activity calendar & facilities (wine making, pool exercises, recreational activities & opportunities to assist others & be involved.Storage in unit. Residents looked happy & were enthusiastic about atmosphere & events at facility. Excellent menus & salad bar. Open meal times & seating. Easier to mix with others & develop friendships. Hospital in Kelowna is where my routine minor surgeries are performed & where cancer treatments are given if I need them in the future. I like West Bank. Negatives: Balcony is shared on each floor. Small living room with unusual angled dividing wall. Of the two visited would select this residence over the facility in Osoyoos.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Assisted Living
November 17, 2018
5.0
The Heritage is a fabulous place, staff is wonderful, food according to Mom is very good. I would highly recommend the Heritage if your loved one needs good care home
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Freedom Adams - Family/friend
Assisted Living
November 12, 2018
5.0
Moms faborite
Great staff, events and delicious food
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
rino manarin - Resident/client
Assisted Living
November 10, 2018
3.5
The Menu is not what will appear on your plate
The food menu looks really good but the finished product , ie , the cooked food leaves a lot to be desired. It seems that the chef lacks the experience to make food flavorfull.
Cleanliness
3.5
Friendliness
3.5
Value for Cost
3.5
Care Services
3.5
Activities
3.5
J.W. - Toured community
Assisted Living
October 9, 2017
5.0
Review of The Heritage Retirement Residence West Kelowna, BC
I brought my mother to Heritage place for respite for a weekend. While I was extremely impressed with the care and facilities .It wasn't the place for my mom. My mother was quite compromised with dementia so she needed much more care than Heritage could provide. Not their fault, it was hard to know what level of care they could provide as it was all done via email. We were from out of town. Beautiful place though.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Family Member - Family/friend
Assisted Living
August 11, 2017
5.0
Verified Review
Beautiful
The Heritage was beautiful and he loved it there. We have since moved him, but only because it was too far to go to visit.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Assisted Living
April 1, 2017
5.0
Very beautiful, friendly place. We were there for 4 hours, and immediately fell in love! The food service is exquisite, and the facilities awesome. (The heated swimming pool really sold me !) We ended up with a 2 bed + den so that our son can stay with us as caregiver. I can't say enough about [Removed] and the "volunteer lady" who accompanied us on our tour. They made us feel very much at home, and comfortable asking questions. We have toured several facilities these past 5 years, but this tour was OUTSTANDING !! We'll be moving in June 1st and just can't WAIT !!!! Many thanks to Harold for organizing this for us ! [Removed]
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Assisted Living
January 23, 2017
5.0
Very friendly helpful staff!!!! Facility was very clean. All questions were well answered.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Assisted Living
December 29, 2016
4.0
Mom Liked this one but it was on the west side of the bridge and not near her Doctor and other appointments
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Randy Foster - Toured community
Assisted Living
September 16, 2016
5.0
Verified Review
Things to consider when choosing.
Very bright and clean and open on the whole main floor resembling a grand hotel unlike other assisted living facilities that were older buildings resembling more of an apartment block that were painted in drab colours and gave you a closed in feeling. Not that the other facilities weren't nice and clean and the staff not friendly, but they reminded me of being in a funeral home. The 1/2 off the first months rent to give you financial assistance to help you move was another factor that helped us decide on the Heritage. Furthermore, they have a policy that reimburses you if you miss 8 or more consecutive days of meals whereas other facilities just told us another member of the family were entitled to come and eat in the residents absence! There were many other positives but no space here to elaborate
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
4
Activities
4
anonymous - Family/friend
Assisted Living
July 30, 2016
4.5
Great experience
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
anonymous - Family/friend
Assisted Living
July 17, 2016
5.0
Awesome facility
The Heritage gave my dad a new life. He lived at house by himself for 12 years after my moms passing and did well for the first 9 years. Then he deteriorated, depression set in and he did not want to see anyone. Two days after moving into Heritage, he is social again, made new friends and very busy with his new life. The rooms are spotless, so many activities to chose from, a great selection during mealtime, and Lori made the move in so effortless for all of us. Can't wait till it is my time!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Fiammetta - Family/friend
Assisted Living
June 2, 2016
5.0
Verified Review
Only the best for Mom....
I cannot say enough about the Heritage, the kind and caring staff and its programs. Like any well run facility they continuously look for ways to improve although can't imagine on what. Attentive, available, knowledgeable, kind, understanding, clean, well appointed are all words that easily come to mind. Mom moved in following some very big life changes. The staff was very attentive and so in tune with us and my mom there was a sense of relief and comfort right away. I know I can go home now and not worry. Lori, Jennifer, Lois, Justine, Georgia, you are amazing! Thanks Heritage for making this hard process a great experience and being there when we needed you. Thanks A Place for Mom for you kindness and diligent, knowledgeable advisor Harold, it was so helpful and reassuring.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-15 out of 15 reviews

Neighborhoods
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Frequently Asked Questions
about The Heritage Retirement Residence

The Heritage Retirement Residence offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored The Heritage Retirement Residence 8 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (250) 768-9926 to reach a resident at The Heritage Retirement Residence.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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