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The Healthcare Resort of Plano

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3325 W Plano Pkwy, Plano, TX 75075

For more information about senior living options:
(866) 374-4058
8.0
Review score
10 reviews
Add review
8.0
Review score
10 reviews
5 star
40%
4 star
10%
3 star
10%
2 star
20%
1 star
20%
See all reviews
6.3
Review score
738 reviews
43 facilities
The Healthcare Resort of Plano
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The Healthcare Resort of Plano
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The Healthcare Resort of Plano in google map

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Diane R
-
Child of resident/client
5.0
Fantastic facility
I moved my elderly father after taking him out of [facility removed] which was third world and awful. I made the best decision as he made such tremendous progress at the new facility. They treated him so well he became part of their family. The staff were always extremely helpful and plea

About the facility
The Healthcare Resort of Plano

The Healthcare Resort of Plano in Plano, TX is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Assisted Living

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Amenities
at The Healthcare Resort of Plano

Healthcare Services

  • Staffing & Ancillary Services
  • High Acuity Care
  • Medication Management
  • Incontinence Care
  • Non-Ambulatory Care
  • Diabetic Care
  • Memory Care

Meals & Dining

  • Anytime Dining
  • Room Service
  • Organic
  • Low / No Sodium
  • Professional Chef
  • Guest Meals
  • Restaurant Style Dining
  • Gluten-free
  • Meals Provided
  • Vegetarian
  • International Cuisine
  • No Sugar
  • Vegan

Room Amenities

  • Wheelchair Accessible Showers
  • Cable or Satellite TV
  • Air Conditioned
  • Handicap Accessible
  • Wi-Fi/high-speed internet
  • Respite or Short Term Stays Offered
  • Kitchenette

Community Amenities

On-site dining options

  • Café or Bistro
  • Private Dining Room
  • Bar or Pub

Transportation & parking

  • Uncovered Parking
  • Complimentary Transportation
  • Property Convenient to Public Transit
  • Resident Parking Available
  • Transportation at Cost

Common areas

  • TV Lounge
  • Main Street Shops
  • Meeting Room
  • Barber Shop
  • Outdoor Common Areas
  • Outside Patio
  • Central Fireplace
  • Library
  • Beauty Salon
  • Computer or Media Center
  • Indoor Common Areas

Recreational areas

  • Fitness Center
  • Jacuzzi
  • Golf Course or Putting Green
  • Billiards Lounge
  • Piano or Organ
  • Game Room
  • Arts and Crafts Center
  • Movie or Theater Room

Services

  • Beautician
  • Grocery Shopping and Errands
  • Housekeeping
  • Laundry Service / Drycleaning

Languages spoken

  • Spanish
  • English

Activities

  • Jewish Services
  • BBQs or Picnics
  • Holiday Parties
  • Cooking Classes
  • Happy Hour
  • Dances
  • Catholic Services
  • Karaoke
  • Other Religious Services
  • Trivia Games
  • Forever Fit
  • Art Classes
  • Pet-focused Programs
  • Activities On-site
  • Wine Tasting
  • Intergenerational Programs
  • Mormon/LDS Services
  • Educational Speakers / Life Long Learning
  • Brain fitness / Dakim
  • Yoga / Chair Yoga
  • Day Trips and Outings
  • Visiting Rabbi
  • Live Musical Performances
  • Visiting Chaplain or Priest
  • Activities Off-site
  • Community Service Programs
  • Protestant Services
  • Birthday Parties
  • Devotional Activities On-Site
  • Gardening Club
  • Stretching Classes
  • Live Well Programs
  • Live Dance or Theater Performances

Compare

The Healthcare Resort of Plano
The Healthcare Resort of Plano

3325 W Plano Pkwy, Plano, TX 75075

The Waterford at Plano
The Waterford at Plano

3401 Premier Drive, Plano, TX 75023

Village on the Park Plano aerial view of community
Village on the Park Plano

3670 Mapleshade Lane, Plano, TX 75075

Sunrise of Plano
Sunrise of Plano

4800 West Parker Road, Plano, TX 75093

8.0
Review score
10 reviews
8.0
Review score
10 reviews
5 star
40%
4 star
10%
3 star
10%
2 star
20%
1 star
20%
9.8
Review score
173 reviews
9.8
Review score
173 reviews
5 star
60%
4 star
25%
3 star
8%
2 star
4%
1 star
3%
9.6
Review score
101 reviews
9.6
Review score
101 reviews
5 star
79%
4 star
10%
3 star
4%
2 star
4%
1 star
3%
9.2
Review score
60 reviews
9.2
Review score
60 reviews
5 star
56%
4 star
27%
3 star
10%
2 star
2%
1 star
5%
Studio
--
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

Veteran & Employee Discounts

Provides discounts to veterans, teachers and employees of certain companies.

Fee Discount

Reduces entrance fees required upon move in

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Assisted Living

Care types offered

2

Assisted Living, Independent Living

Care types offered

1

Assisted Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Reviews

for The Healthcare Resort of Plano

8Review score10 reviews
8.0
Review score
10 reviews
5 star
40%
4 star
10%
3 star
10%
2 star
20%
1 star
20%
Ensign Group, Inc
6.3
Review score738 reviews43 communities
Write a review
A Place for Mom has scored The Healthcare Resort of Plano with 8 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, The Healthcare Resort of Plano has 10 reviews with an average "overall experience" of 3.3 out of 5.
Overall Rating
3.3
Cleanliness
3.4
Friendliness
3.4
Care Services
3.5
Staff
2.7
Meals & Dining
3.0
Activities
3.6
Value for Cost
3.3
A Place for Mom has scored The Healthcare Resort of Plano with 8 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, The Healthcare Resort of Plano has 10 reviews with an average "overall experience" of 3.3 out of 5.
Parent company
Ensign Group, Inc
6.3
Review score738 reviews43 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-10 of 10 reviews
Diane R - Family/friend
Assisted Living
November 17, 2024
5.0
Fantastic facility
I moved my elderly father after taking him out of [facility removed] which was third world and awful. I made the best decision as he made such tremendous progress at the new facility. They treated him so well he became part of their family. The staff were always extremely helpful and pleasant. [name removed] and [name removed]were excellent nurses. His aids [name removed]and [name removed]were the best so nice and pleasant to deal with. They took great care of my dad who had a stroke. His therapists were awesome they got him walking and being able to move around in his wheelchair himself. I definitely recommend this facility for your loved one.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Brenda - Toured community
Assisted Living
November 23, 2022
3.0
Verified Review
I toured this community. The Assisted Living side felt a little dark.
Karen - Family/friend
Assisted Living
November 17, 2022
1.0
Mom left in worse condition than when she entered
Mom went to HRP after being hospitalized after a fall. At first, her therapy was a success. After time, mom was able to dress, use the toilet, and do all other self-care alone. She could also walk 250 feet. She was due to be release on a Friday, but a problem arose with her new accommodations and she had to stay over the weekend. During that time, she fell 3 times and was reinjured. By Monday, she couldn’t dress herself, walk more than 50 feet without resting, and she needed to stop for breath after just a few words. HRP should have called mom’s insurance company, reported her injuries and requested that her coverage be extended so she could heal. Instead, they discharged her. Her new assisted living home said that they never would have admitted her if they knew about her condition. Mom ended up back in the hospital for a second time. She left HRP in worse condition than she entered.
Cleanliness
2
Friendliness
2
Care Services
3
Staff
2
Meals & Dining
1
Activities
1
Value for Cost
1
ISOLINA A JONES-BYRD - Family/friend
Assisted Living
February 1, 2021
1.0
HEALTHCARE RESORT OF PLANO - HORRIBLE FACILITY
My mother needed a short term rehabilitation facility in October 2020, and after reading the most recent reviews of Healthcare Resort of Plano, I chose this facility. Don't let the reviews, the appearance of the facility, and the untruths told by the administration fool you!! I'm so very sorry to this day that I let my mother into this HORRIBLE, UNORGANIZED, NON CARING, NEGLECTFUL, RUDE, UNATTENTIVE, MISGUIDED, UNPROFESSIONAL, NONRESPONSIVE, FACILITY!!!!! From the top administrator [name removed] who oversees a disfunctional facility, to the nurses [names removed] who are the upmost of noncaring, arrogant, and RUDE. MY MOTHER PASSED AWAY 48 HOURS AFTER LEAVING THIS FACILITY. THIS FACILITY NEGLECTED MY MOTHER'S MEDICAL NEEDS. WHEN I PICKED UP MY MOM, SHE WAS DIRTY, SMELLY, HER HAIR WAS VERY MATTED, VERY SICK, AND CLEARLY NEGLECTED!!! DO NOT TAKE YOUR LOVED ONES TO THIS FACILITY!!! I SURELY REGRET IT!!!!!!! Read ALL of the reviews for this facility. [name removed] in 2017 and I had the same experience.
Friendliness
1
Cleanliness
1
Care Services
1
Staff
1
Value for Cost
1
Lilian Mckenzie - Resident/client
Assisted Living
September 25, 2020
5.0
gorgeous place, excellent care
This is a gorgeous but mellow place with caring staff members. I had surgery and my needs were complex and the nursing team was able to make me feel safe and their expertise to hospital like procedures kept me worry free. I was discharged home with their outpatient therapy. Their therapy is top notch. The best therapy team you'll find anywhere. The therapy gym is clean. I toured upstairs too before being discharged. I toured a couple of model rooms and they are gorgeous. Some bigger than others but beautiful. Food is provided at the assisted living. It was very impressive to see that the therapy team work with the residents in the assisted living patients too. The breakdown was good and I knew when my wound doctor came and the infectious disease, they had pain management doctor coming in too. Therapy used dry needling to ease my pain. As i said my case was complex, they had a machine in therapy that helped me deal with incontinence. Thank you health care of Plano for a job well done
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Lilian MCkennzie - Family/friend
Assisted Living
September 24, 2020
5.0
Best in Plano
The best in Plano. Clean, no smell, therapy team is great. I do outpatient therapy here and I love it. They have alternative approach to pain management during therapy sessions.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Toured community
Assisted Living
April 3, 2018
5.0
The facility will be 2 years old May 2018. Common spaces are nice and welcoming. There are 30 units at this location, meals are served in an a la carte fashion - when you want it and where you want it.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
faye - Family/friend
Assisted Living
December 7, 2017
1.5
Understaffed and undertrained
My mother was in the 'skilled nursing' unit on the first floor so that she could have rehab for an injury. At first, I was impressed by the new construction, cleanliness, and the rehab staff. That staff is good! However, it quickly became apparent that the facility is very understaffed/undertrained in terms of floor nurses and aides. They are pleasant enough, but the staff let her sleep in her clothes for days because she forgot that she had pajamas in the drawer. No one was there to assist her getting undressed at night. In addition, if she ran out of clothes, they showered her and put dirty clothes back on her without calling me. Really?
Cleanliness
1.5
Friendliness
1.5
Value for Cost
1.5
Care Services
1.5
Activities
1.5
Anonymous - Toured community
Assisted Living
September 27, 2017
4.0
Nice and clean place, but had a feeling of a "nursing home" rather than a place to "live". The name is not good for a place to live long-term.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Anonymous - Toured community
Assisted Living
November 4, 2016
2.0
The rooms were small and the lay out was not really comfortable. The kitchen was way too small. No counter space at all. It just felt unfinished.
Cleanliness
2
Friendliness
2
Value for Cost
2
Care Services
2
Activities
2
Viewing 1-10 out of 10 reviews

Neighborhoods
around The Healthcare Resort of Plano

See what the neighborhood has to offer and what’s nearby:
The Healthcare Resort of Plano in google map

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Texas regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Texas regulations for Assisted Living.

Frequently Asked Questions
about The Healthcare Resort of Plano

The Healthcare Resort of Plano offers Studio and 1 Bedroom. Learn more.

A Place for Mom has scored The Healthcare Resort of Plano 8 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (972) 379-0000 to reach a resident at The Healthcare Resort of Plano.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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