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The Gardens of Germantown

3179 Professional Plaza Drive, Germantown, TN 38138

9.3
Review score
42 reviews
Add review
9.3
Review score
42 reviews
5 star
61%
4 star
17%
3 star
7%
2 star
5%
1 star
10%
See all reviews
8.7
Review score
1271 reviews
30 facilities
For pricing & availability:
(866) 374-4058
Pricing promotions expiring soon
The Gardens of Germantown
The Gardens of Germantown community entrance
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Anonymous
-
Family/friend
4.0
friendly staff
We were there for a very short period of time less than 2 months. the majority of this time mom had been placed in hospice care with Compassus. The things we liked most was we were told there would be a nurse on duty 24 hrs a day in moms unit. There were only 10 residents in moms unit. The

About the facility
The Gardens of Germantown

Seniors with Alzheimer’s or another form of dementia can find just the support they need at The Gardens of Germantown. This Vitality Living community focuses exclusively on memory care, with a design suited to the needs of its residents. Secured courtyards feature a wide variety of plants and flowers to encourage wildlife, and peaceful walking paths and raised gardening beds encourage residents to enjoy the outdoors however they wish. Inside, a neighborhood design enables residents to build relationships in a comfortable environment.

Caregivers focus on providing person-centered care for each resident. They get to learn each person’s preferences and life history in order to find activities to cater to their interests. Three neighborhoods allow for residents to bond with neighbors who share a similar cognitive ability. Each neighborhood features comfortable living rooms and dining rooms to promote socialization.

The Gardens of Germantown is ideally located near Methodist Le Bonheur Germantown Hospital and Baptist Memorial Hospital-Collierville for added peace of mind. Residents can enjoy outings to the several nearby shops and restaurants, as well as entertainment at the Germantown Performing Arts Center.

State Licensing Information

To explore the licensing information and compliance histories of senior living communities in the state of Tennessee, visit the

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Senior living options offered

Memory Care

Pricing
for The Gardens of Germantown

Total monthly costs depend on room type, select services, and the level of care needed.

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Studio
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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The Gardens of Germantown community entrance
The Gardens of Germantown

3179 Professional Plaza Drive, Germantown, TN 38138

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Heritage at Irene Woods

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Brookdale Germantown
Brookdale Germantown

7701 Poplar Avenue, Germantown, TN 38138

9.3
Review score
42 reviews
9.3
Review score
42 reviews
5 star
61%
4 star
17%
3 star
7%
2 star
5%
1 star
10%
9.2
Review score
11 reviews
9.2
Review score
11 reviews
5 star
82%
4 star
18%
3 star
0%
2 star
0%
1 star
0%
9.1
Review score
47 reviews
9.1
Review score
47 reviews
5 star
41%
4 star
34%
3 star
15%
2 star
4%
1 star
6%
9.0
Review score
52 reviews
9.0
Review score
52 reviews
5 star
29%
4 star
44%
3 star
13%
2 star
6%
1 star
8%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Fee Discount

Reduces entrance fees required upon move in

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

1

Assisted Living

Care types offered

1

Assisted Living

Reviews

for The Gardens of Germantown

9.3Review score42 reviews
9.3
Review score
42 reviews
5 star
61%
4 star
17%
3 star
7%
2 star
5%
1 star
10%
Vitality Living
8.7
Review score1271 reviews30 communities
Write a review
A Place for Mom has scored The Gardens of Germantown with 9.3 out of 10 using our proprietary review score based on 14 reviews in the last 2 years. Over all time, The Gardens of Germantown has 42 reviews with an average "overall experience" of 4.1 out of 5.
Overall Rating
4.1
Cleanliness
4.3
Friendliness
4.3
Care Services
4.2
Staff
4.2
Meals & Dining
3.6
Activities
4.1
Value for Cost
4.1
A Place for Mom has scored The Gardens of Germantown with 9.3 out of 10 using our proprietary review score based on 14 reviews in the last 2 years. Over all time, The Gardens of Germantown has 42 reviews with an average "overall experience" of 4.1 out of 5.
Parent company
Vitality Living
8.7
Review score1271 reviews30 communities
Logo for Vitality Living
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Date Submitted
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Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 42 reviews
Anonymous - Family/friend
Memory Care
October 16, 2023
4.0
Verified Review
friendly staff
We were there for a very short period of time less than 2 months. the majority of this time mom had been placed in hospice care with Compassus. The things we liked most was we were told there would be a nurse on duty 24 hrs a day in moms unit. There were only 10 residents in moms unit. The layout of the facility. It was very open, the living area and dining room was located in the center and all of the residents rooms surrounded the dining and living room. there were no long halls.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
3
Value for Cost
3
Response from The Gardens of Germantown
October 26, 2023
Hi, we greatly appreciate your feedback and for taking the time to leave us a review. Thank you!
Mary Conant - Toured community
Memory Care
September 19, 2023
5.0
Lovely Facility!
The facility is clean and well-maintained. Staff members are friendly, they answered all of our questions without hesitation. The amount and variety of activities offered were outstanding, more than other facilities we have toured!
Cleanliness
5
Friendliness
5
Staff
5
Activities
5
Value for Cost
5
Response from The Gardens of Germantown
September 27, 2023
Hi Mary, we are happy to hear this! Thank you for taking the time to leave us a review.
Meredith J - Family/friend
Memory Care
June 8, 2023
5.0
Verified Review
Loving staff
Everyone was friendly and helpful and the facility was beautiful. It was the best fit for my mom since they were strictly memory care. They were kind when my mother in law passed and made it easy for me to get her belongings. She had a large room and we were able to bring all of her furniture and make it look like home for her. The administrator is always on site and makes himself available for questions and concerns. I would recommend The Gardens of Germantown to others looking.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
DD - Family/friend
Memory Care
May 16, 2023
5.0
Verified Review
Just like home
The staff at Gardens has been wonderful. They are very attentive and cheerful and kerp the residents happy and busy. The atmosphere is always so cheerful and the staff was so welcoming and happy when my mom returned from rehab...just like coming home. Its an awesome place and the staff makes it special.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Sue - Family/friend
Memory Care
February 1, 2023
5.0
Verified Review
Review for The Gardens of Germantown
They do pretty well. They try to keep the rooms as clean as possible. They are friendly and approachable. They do the best that they can, with what they have. They do a really good job with my loved one. They are always on top of what I need or request. My loved one is eating well. They are trying to do more activities, but they seem limited. Out of all the places, for the amount of money, they do a good job with keeping staff for his area. It's strictly memory care, so I like how it's divided based on their needs, it truly works.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
5
Response from The Gardens of Germantown
February 1, 2023
Hi, Sue - we have such wonderful team members and we appreciate you sharing your experience and we strive to create such experiences for everyone! Thank you for your feedback!
Anonymous - Family/friend
Memory Care
January 23, 2023
5.0
Verified Review
Every person from the "CEO" to custodian left me feeling as if they had my loved one in their good care and keeping. Pros: Friendly and considerate staff (sometimes the Director would drop what she's doing to address a concern, Care plan that addresses the whole resident (mentally, physically, spiritually); Conscientious re cleanliness (soiled linen & clothing washed expediently, seldom mal-odor, quick re spills, etc.), Visitors that provided entertainment, etc.) Cons: More staff per resident ratio (would alleviate subtle hints of frustration, by caregiver, with some residents for their inappropriate and/or challenging behaviors), More attention to building & grounds upkeep (rear of building area looks less maintained plus cobwebs around entry doors)
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Gardens of Germantown
January 23, 2023
Hi, we know that making a move to a senior community can be a difficult process and it makes us all so happy to hear of great experiences like this. Thank you for your feedback! We greatly appreciate it.
Anonymous - Toured community
Memory Care
January 17, 2023
3.0
Verified Review
I toured this community and it was a nice place. Cleanliness was good, staff was friendly. But it was more expensive than some other options.
Response from The Gardens of Germantown
January 25, 2023
Hi, we greatly value your feedback, and we appreciate you sharing your experience with us!
Q W - Family/friend
Memory Care
January 5, 2023
1.0
Lack of Basic Quality of Care
In our experence this memory care residence does not provide the basic quality of care for residence suffering from dementia. Due to the lack of communication, inconsistent staff/not enough staff and limited activities we have been dishearted by the quality of care for our loved one. Are there some good things probably but when there is consisency with unfamilar faces, unclean rooms, no communication or solutions about issues and you witness your loved one declining in a space where you just want basics. While I do not want to belittle but this memory care residence it needs significant attention to the care of it residence. How can a demitia resident feel a level of care when each day, week, month there is a new face. How can they feel care if their room if not cleaned or dirty clothes remain for a duration of time. How can a resident feel a sense of love when majority of the time there is no one attentive when they don't remembering what to do. We have not been satisfied with GOG
Cleanliness
1
Friendliness
2
Care Services
1
Staff
2
Meals & Dining
2
Activities
1
Value for Cost
1
Response from The Gardens of Germantown
January 6, 2023
Hi, The Gardens of Germantown strives to provide exceptional care to all of our residents, families, and team members. We greatly appreciate your feedback, and kindly ask that you reach out to us to ensure we address any additional areas of concern at info@myvitalityliving.com. Thank you.
Anonymous - Family/friend
Memory Care
November 1, 2022
5.0
Verified Review
Good Experience
The staff have been very good. The food is okay. For a memory care facility the activities is okay. We picked this community because, mainly for the location to family members. My advice to other families is to, make sure that your loved one clearly has memory issues that will never improve. My loved one has improved.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
5
Response from The Gardens of Germantown
November 2, 2022
Hi - we greatly value your feedback. Thank you for taking a moment to leave us a five-star review!
anonymous - Toured community
Memory Care
October 10, 2022
2.0
Verified Review
tour review
Our family had an in person tour and we were not impressed at all, it was just not good and we left in tears
Beverly B - Family/friend
Memory Care
August 22, 2022
5.0
Verified Review
Very good place to be
They had a change in staff and bookkeeping, which was my only concern. Other than that, they communicated well. It was a brand new bulding, which was very clean. Overall, it was very reasonable for the value of the money.
Cleanliness
5
Friendliness
5
Staff
4
Value for Cost
5
Response from The Gardens of Germantown
August 24, 2022
Hi, Beverly - we greatly value your feedback, and we appreciate you sharing your experience with us!
Laura - Family/friend
Memory Care
July 25, 2022
5.0
Verified Review
11/10 Would Recommend
there was dust and needle covers under my mom's bed. I mentioned it to the Exec Director who had the head maintenance guy on the case in less than (literally) 30 seconds. Another incident involved not having mom's trash can emptied. The ED came to her room as soon as I mentioned it, figured out the problem and had as solution. Friendliness of staff gets 5++++. No complaints, but another facility (the one my mom got kicked out of) had at least two choices for each meal. And this is *totally* nit-picky, but they occasionally have watermelon snacks, but the watermelon has seeds, which is difficult for dementia sufferers to grapple with. Especially considering the location. I like that the "neighborhoods" are segregated based on cognitive ability. It helps Mom feel less alone, more able to join in with people on her "level". Our brief (unsuccessful) attempt at adult daycare left Mom commenting on how "stupid and boring" the other clients were. She has never said this regarding the other residents in her neighborhood.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Rodger J - Family/friend
Memory Care
June 21, 2022
5.0
Verified Review
Above and beyond staff
The staff go above and beyond, especially the manager. They really helped us with the whole move in experience with anything that we needed. There are two ladies especially that are very special and take great care of our loved one, they even call her mom. I am very happy with the experience with The Gardens of Germantown. I really cannot say enough about the staff, I would give them much higher than a 5 if I could.
Response from The Gardens of Germantown
June 22, 2022
Hi, Rodger - we know that making a move to a senior community can be a difficult process and it makes us all so happy to hear of great experiences like this. Thank you for your feedback!
Meredith J - Family/friend
Memory Care
June 6, 2022
5.0
Verified Review
Why I like The Gardens
The Gardens of Germantown is a very homey place. They seem to know everyone by name and they took very good care of my loved one. It's a small community which creates more of a homey feel. I would recommend The Gardens to others & I already have.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Activities
5
Value for Cost
5
Response from The Gardens of Germantown
June 6, 2022
Hi, Meredith - we know that making a move to a senior community can be a difficult process and it makes us all so happy to hear of great experiences like this. Thank you for your feedback!
Anonymous - Toured community
Memory Care
February 9, 2022
5.0
Verified Review
My Tour Experience at The Gardens of Germantown
Good community, the only drawback was there was no pool.
Response from The Gardens of Germantown
February 16, 2022
Hi, thank you for your feedback! We greatly appreciate you taking time to leave us a 5-star review.
J C - Family/friend
Memory Care
February 4, 2022
1.0
Verified Review
Mispresented Care
This was a horrible experience for us. They mispresented themselves. The emergency cords don't work and nobody monitors it according to the staff. This all took place in the first week, and things went downhill for us. The clothes were misplaced and not even done for a few weeks, along with the bed linens. I ended up bringing my loved one home after such a bad experience and went against my expressed requests. There was a woman in the same unit that my loved one was in and this individual would spit in my loved one's face, and the staff would not do anything about it. The staff were supposed to check on my loved one every 15 minutes and that wouldn't happen.
Cleanliness
3
Friendliness
2
Care Services
3
Staff
3
Meals & Dining
4
Activities
2
Value for Cost
2
Response from The Gardens of Germantown
March 9, 2022
Hello, The Gardens of Germantown strives to provide exceptional senior living for residents and a rewarding experience for its employees. We encourage you to call us at 901-755-5450 to provide feedback and ensure that we address any areas of concern.
Anonymous - Toured community
Memory Care
December 16, 2021
4.0
Verified Review
My Review of The Gardens of Germantown
Good tour, seemed to be better equipped to care for my loved one.
Response from The Gardens of Germantown
December 17, 2021
Hi, thank you for your feedback. We greatly appreciate it.
Everett - Family/friend
Memory Care
December 13, 2021
3.0
Verified Review
The Gardens of Germantown
The value for cost and the care services were not that good, we were told it would be a certain rate per day but it was more like a certain rate for 24hr. For example, if we moved our loved one in at 11:30PM we would still have to pay the full days rate even though she was not moved in until 11:30PM. Also the living conditions were not appropriate, our loved one did not have a comfortable bed - it was just a spring cot she was sleeping on
Cleanliness
4
Friendliness
4
Care Services
3
Staff
4
Value for Cost
3
Response from The Gardens of Germantown
December 13, 2021
Hello, The Gardens of Germantown strives to provide exceptional senior living for residents and a rewarding experience for its employees. We encourage you to call us at (901) 755-5450 to provide feedback and ensure that we address any areas of concern. Thank you.
anonymous - Family/friend
Memory Care
October 19, 2021
5.0
Verified Review
Positive experience
We chose The Gardens because they were able to do a 2 week respite stay. The room sizes at the facility are nice. The staff members were all very friendly and helpful during our time here. I would recommend to others looking.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Activities
5
Value for Cost
3
Response from The Gardens of Germantown
October 20, 2021
Hello, a search for the right place is a search for the right people. And we agree, we have some wonderful people provide the services needed by so many. Thank you for your feedback!
Angie - Toured community
Memory Care
September 29, 2021
4.0
Verified Review
My Review of The Gardens of Germantown
This was a good place, but nothing stood out to me about it.
Response from The Gardens of Germantown
October 20, 2021
Thank you for your feedback- we greatly appreciate it.
Viewing 1-20 out of 42 reviews

Amenities
at The Gardens of Germantown

Healthcare Services

  • Memory Care
  • Staffing & Ancillary Services
  • High Acuity Care
  • Incontinence Care
  • Diabetic Care
  • Medication Management
  • Non-Ambulatory Care

Meals & Dining

  • Vegetarian
  • Vegan
  • Special Dining Programs
  • Gluten-free
  • Guest Meals
  • Low / No Sodium
  • Meals Provided
  • No Sugar

Room Amenities

  • Wheelchair Accessible Showers
  • Cable or Satellite TV
  • Handicap Accessible
  • Wi-Fi/high-speed internet
  • Air Conditioned
  • Garden View
  • Ground Floor Units
  • Kitchenette
  • Respite or Short Term Stays Offered

Community Amenities

Transportation & parking

  • Complimentary Transportation

Pets

  • Dogs Allowed
  • Cats Allowed
  • Weight Limit (lbs)

Common areas

  • Indoor Common Areas
  • Private Bath
  • TV Lounge
  • Meeting Room
  • Outdoor Common Areas
  • Barber Shop
  • Beauty Salon
  • Computer or Media Center
  • Outside Patio

Recreational areas

  • Raised Garden Beds
  • Game Room
  • Piano or Organ
  • Arts and Crafts Center

Services

  • Housekeeping
  • Beautician
  • Laundry Service / Drycleaning

Languages spoken

  • English
  • Spanish

Activities

  • Wii Bowling
  • Holiday Parties
  • Trivia Games
  • Birthday Parties
  • Art Classes
  • Reminiscence Programs
  • Karaoke
  • Cooking Classes
  • Educational Speakers / Life Long Learning
  • Gardening Club
  • Live Dance or Theater Performances
  • Activities On-site
  • Devotional Activities On-Site
  • Montessori Programs
  • Wine Tasting
  • Intergenerational Programs
  • Walking Club
  • Pet-focused Programs
  • Stretching Classes
  • Day Trips and Outings
  • BBQs or Picnics
  • Live Well Programs
  • Light Therapy Programs
  • Live Musical Performances
  • Brain fitness / Dakim
  • Activities Off-site
  • Yoga / Chair Yoga
  • Current Events Club

Neighborhoods
around The Gardens of Germantown

See what the neighborhood has to offer and what’s nearby:
The Gardens of Germantown in google map

Frequently Asked Questions
about The Gardens of Germantown

The Gardens of Germantown offers Studio and Semi-Private. Learn more.

A Place for Mom has scored The Gardens of Germantown 9.3 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (901) 755-5450 to reach a resident at The Gardens of Germantown.

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13%
Studio, Semi-Private
When a loved one is in need of the type of assistance provided by a Memory Care community, choosing the right one is critically important. Our highly experienced and compassionate team knows how challenging such a time can be and we are here to help families in every way possible.Every one of our...
Photo of Apple Grove Alzheimer's & Adult Day Care

Apple Grove Alzheimer's & Adult Day Care

3575 Hacks Cross Road, Memphis, TN 38125
Starting at $X,XXX+ monthly
8.5
Review score
19 reviews
8.5
Review score
19 reviews
5 star
73%
4 star
16%
3 star
0%
2 star
0%
1 star
11%
Studio, Semi-Private
For assisted living in the Memphis community, Apple Grove Alzheimer's & Adult Day care offers a family oriented atmosphere for members and their families. This community is a short drive from Memphis, Germantown, Collierville and North Mississippi and is great for quick and easy visits. Apple...
Heritage at Irene Woods outdoor common area

Heritage at Irene Woods

4580 Forest Hill Irene Rd, Memphis, TN 38125
Starting at $X,XXX+ monthly
9.2
Review score
11 reviews
9.2
Review score
11 reviews
5 star
82%
4 star
18%
3 star
0%
2 star
0%
1 star
0%
1bd, 2bd, Studio
Heritage at Irene Woods was designed by nationally known real estate developer Edwards Rose & Sons and is the area’s most sought after option for a beautiful senior living choice. Heritage at Irene Woods offers independent living apartment homes, assisted living apartments and memory care...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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