About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2024 Assisted Living Winners
About Memory CareMemory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering. Complete guide to memory careBest of 2024 Memory Care Winners
About Independent LivingIndependent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.Complete guide to independent livingBest of 2024 Independent Living Winners
About Senior LivingSenior living is a term used to describe various housing and care options for older adults from maintenance-free, 55+ facilities for active seniors, to secure, fully staffed facilities for seniors with Alzheimer's or dementia. Complete guide to senior livingFind senior living facilities near you
About Nursing HomesNursing homes provide short-and long-term care for seniors who have physical or mental health conditions that require 24-hour nursing and personal care.Complete guide to Nursing Homes
About Senior ApartmentsSenior apartments offer accessible, no-frills living for seniors who are generally active, healthy, and able to live on their own.Complete guide to Senior Apartments
About Care HomesResidential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.Complete guide to care homes
Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
Who are you searching for?

Tender Loving Family Inc

CompareSaveShare

4107 Lake Road, Brockport, NY 14420

6 reviews
For services offered:
(866) 374-4058
Tender Loving Family Inc
CompareSaveShare
Tender Loving Family Inc
11 Photo available

Connect With A Place for Mom Advisor:

Please enter a valid full name.

Please enter a valid phone number.

Please enter a valid email address.

By clicking Submit, you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.

About the facility
Tender Loving Family Inc

Tender Loving Family Inc in Brockport, NY is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Home Care

Is this your business? Claim your A Place for Mom listing

Compare

Tender Loving Family Inc
Tender Loving Family Inc

4107 Lake Road, Brockport, NY 14420

Comfort Keepers
Comfort Keepers

1163 Pittsford-Victor Rd, Suite 215, Pittsford, NY 14534

Comfort Keepers
Comfort Keepers

3075 Southwestern Boulevard Suite 206, Orchard Park, NY 14127

Home Helpers of Rochester
Home Helpers of Rochester

300 Hylan Drive Suite 108, Rochester, NY 14623

Review score not available
Review score not available
Review score not available
Review score not available
--
--
--
--
--
--
--
--
--
--
--
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

No

Pet friendly

No

Pet friendly

No

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Reviews

for Tender Loving Family Inc

Overall Rating
2.8
Cleanliness
2.8
Friendliness
2.8
Care Services
2.8
Staff
Meals & Dining
Activities
2.8
Value for Cost
2.8
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-6 of 6 reviews
anonymous - Toured community
Home Care
September 6, 2019
1.0
Very Unreliable !
We should have been clued in as to how well this agency was going to serve us when no one showed for work on the first scheduled day. In the past two months with Tender Loving Family Care, we have been lucky if an aide showed up to my mother’s home for half of the scheduled hours. No one calls to let us know they will be late (or to cancel). Schedulers and supervisors seem unaware that aides have not shown up. Aides showing up after I have called to complain, arrive apologizing, saying that they were not told that they were on the schedule. However, some of those same aides told us that they are scheduled for the next day and that they will see us then. Again, they often do not show. Aides are most often not self motivated or self directed, failing to see the obvious everyday tasks that need to be done. Asking my mother what she would like them to do, and half the time not performing those tasks either. Most aides seemed to be poorly trained and unable to accomplish the most basic cooking and cleaning chores. There were a few aides that spent the majority of their scheduled hours on the phone in another room, and a couple of times curled up in a chair to sleep. Needless to say, not an experience that has inspired confidence in our Home Health Aide System.
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
anonymous - Toured community
Home Care
December 30, 2018
4.5
Great Experience!!
TLFC is a great home care agency. They care about the needs of our family, work with us when our schedules change and when we need someone at a moments notice, they are very accommodating and flexible. Their commitment to provide excellent care is one reason we will never leave! The caregivers are on time, professional and very attentive to our needs!! TLFC has truly become part of our family and were so grateful for the services they provide to us and our community.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
anonymous - Toured community
Home Care
October 13, 2018
5.0
A Great company!
This company is AWESOME! There are so many caring and dedicated staff, from the coworkers all the way up to the owner. Sure it's work and can be stressful but at the end of the day you feel accomplished and valued. The families are lucky to their services available. Whether you are looking to be an employee or a customer, you'll be glad you made the choice of Tender Loving Family Care.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Home Care
July 13, 2018
5.0
A name that exceeds all expectations!!
As I read the horrible reviews about this company it saddens me because I’ve experienced nothing but top of the line service from all aspects. I am big on communication and made that very clear before signing with this company! I got a phone call EVERYTIME to notify of any changes IF any. The aides were always polite and very attentive to all needs! The scheduling department always worked with me and called to discuss options if there was a emergency call off because let’s face it life happens. The company has great loving and caring nurses! I’ve had personal interactions with the owner and she was just an amazing individual! So loving and caring. She has a open door policy and invites you right in even if it’s just to simply give you a hug and a bright smile. I love this company and would recommend it a million times over and over! I pray they continue to impact lives positively the way they have impacted mines!! 5 stars hands down! [name removed]
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
--- - Toured community
Home Care
July 19, 2017
0.5
Promises that change like the weather.
Very poor scheduling by Mgmt. No advance notice given to client to let them know if aide is coming on scheduled day(s) and/or time. Many last min. cancel'n of aide service. Poor training for services like cooking, laundry, common household duties. Aides arrive late and are slow in performing duties like grocery shopping and laundromat. Aides are friendly, however. Biggest issue is with poor scheduling and poor client communication. They make you feel like you work for them and aren't in need of services when you have many md. appts., and need to cancel even though YOU give them notice. If your aide is unable to come on sched. day/time, THE STAFF never advises you ahead of time. Unless YOU call THEM, you're left wondering. If you need help as was previously arranged, go to another agency. Their rules change like the weather. Even their aides complain about their sched'g. being inconsistent. Sadly they start out nicely, but soon things change. Be cautious.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
anonymous - Toured community
Home Care
August 16, 2016
0.5
Your loved ones are worth more than the hassle they will put you through.
Please find a different company to go with. If they are the cheapest option there is a reason why. They have no quality control and your life will revolve around them not the other way around, if they send you anyone at all. They are not consistent or truthful.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
Viewing 1-6 out of 6 reviews

Neighborhoods
around Tender Loving Family Inc

See what the neighborhood has to offer and what’s nearby:
Tender Loving Family Inc in google map

Frequently Asked Questions
about Tender Loving Family Inc

Call (585) 637-0333 to reach a resident at Tender Loving Family Inc.

Similar agencies nearby

Find Home Care

Photo of Home Instead - Rochester, NY

Home Instead - Rochester, NY

97 Canal Landing Blvd Suite 9, Rochester, NY 14626
Starting at $X,XXX+ monthly
5 star
0%
4 star
0%
3 star
100%
2 star
0%
1 star
0%
Our motto "To us, it's personal®" is more than just words. It's a principle that permeates everything we do. It guides us as we provide personalized care, build relationships, and enhance the lives of seniors and their families’ right here Rochester, NY.We've been there. We understand. Neither...
Photo of Home Instead Senior Care
Saying good-bye to familiar surroundings, and the comfort and security of home, isn't always necessary. Our services are designed for practically any living arrangement where an elderly individual needs companionship, human interaction and help with day-to-day activities. Home Instead Senior Care...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

Back to top