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VERIFIED PARTNER
1395 Massachusetts Avenue, Arlington, MA 02476
5 star
28%
4 star
26%
3 star
24%
2 star
11%
1 star
11%
9.2
Review score
11716 reviews
235 facilitiesFor pricing & availability:
1010 Photos available
33 Floor plans available
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Anonymous
-
Child of resident/client
4.0
Review for Sunrise of Arlington
I would recommend, but like most places they have a staffing issue that needs to be addressed. I picked this community because of the location.
About the facility Sunrise of Arlington
Positioned to enjoy the greenery & peacefulness of the Lexington Bike Path on one side and the bustling in-town location of Massachusetts Ave. on the other side, Sunrise of Arlington has the best of both worlds under one roof. Our community is perfect for the resident who prefers an urban environment, and many of our residents enjoy strolling to the nearby shops and restaurants of Arlington Heights. Residents and families can also take advantage of our location on the MBTA bus line, providing easy access to Harvard Square and Alewife Station.
Senior living options offered
Assisted Living
Memory Care
Pricing for Sunrise of Arlington
Total monthly costs depend on room type, select services, and the level of care needed.
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Studio
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1 Bedroom
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2 Bedrooms
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Sunrise of Arlington
1395 Massachusetts Avenue, Arlington, MA 02476
Atria Longmeadow Place
42 Mall Road, Burlington, MA 01803
The Gables at Winchester
299 Cambridge St, Winchester, MA 01890
Benchmark Senior Living at Waltham Crossings
126 Smith Street, Waltham, MA 02451
7.0
Review score
38 reviews
7.0
Review score
38 reviews
5 star
28%
4 star
26%
3 star
24%
2 star
11%
1 star
11%
10
Review score
53 reviews
10
Review score
53 reviews
5 star
75%
4 star
21%
3 star
2%
2 star
0%
1 star
2%
9.6
Review score
22 reviews
9.6
Review score
22 reviews
5 star
77%
4 star
9%
3 star
9%
2 star
0%
1 star
5%
9.5
Review score
34 reviews
9.5
Review score
34 reviews
5 star
61%
4 star
24%
3 star
6%
2 star
0%
1 star
9%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--Active promotion
Veteran & Employee Discounts
Provides discounts to veterans, teachers and employees of certain companies.
Active promotion
Room Discount
Lowers your rent by a dollar amount or percentage.
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
2
Assisted Living, Memory Care
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
2
Assisted Living, Independent Living
Care types offered
2
Assisted Living, Memory Care
Amenities at Sunrise of Arlington
Healthcare Services
- Memory Care
- Staffing & Ancillary Services
- Incontinence Care
- High Acuity Care
- Medication Management
- Non-Ambulatory Care
Meals & Dining
- Low / No Sodium
- No Sugar
- Meals Provided
- Restaurant Style Dining
- Room Service
- Special Dining Programs
- Professional Chef
- Guest Meals
Room Amenities
- Ground Floor Units
- Kitchenette
- Respite or Short Term Stays Offered
- Wheelchair Accessible Showers
- Air Conditioned
- Handicap Accessible
- Wi-Fi/high-speed internet
Community Amenities
On-site dining options
- Café or Bistro
- Private Dining Room
Transportation & parking
- Property Convenient to Public Transit
- Uncovered Parking
- Resident Parking Available
Pets
- Dogs Allowed
- Cats Allowed
Common areas
- Beauty Salon
- TV Lounge
- Outside Patio
- Indoor Common Areas
- Meeting Room
- Central Fireplace
- Outdoor Common Areas
- Library
Recreational areas
- Piano or Organ
- Raised Garden Beds
- Billiards Lounge
Services
- Laundry Service / Drycleaning
- Beautician
- Housekeeping
Languages spoken
- Italian
- Spanish
- French
- English
Activities
- Sensory-based Programs
- Activities Off-site
- Pet-focused Programs
- Devotional Activities Offsite
- BBQs or Picnics
- Devotional Activities On-Site
- Educational Speakers / Life Long Learning
- Live Well Programs
- Birthday Parties
- Intergenerational Programs
- Holiday Parties
- Live Musical Performances
- Live Dance or Theater Performances
- Gardening Club
- Art Classes
- Happy Hour
- Day Trips and Outings
- Activities On-site
- Wine Tasting
- Trivia Games
Reviews
for Sunrise of Arlington
Write a review
A Place for Mom has scored Sunrise of Arlington with 7 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Sunrise of Arlington has 38 reviews with an average "overall experience" of 3.5 out of 5.
Overall Rating
3.5
Cleanliness
3.8
Friendliness
3.6
Care Services
3.5
Staff
3.5
Meals & Dining
3.9
Activities
3.8
Value for Cost
3.5
A Place for Mom has scored Sunrise of Arlington with 7 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Sunrise of Arlington has 38 reviews with an average "overall experience" of 3.5 out of 5.
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1-20 of 38 reviews
Candace W - Family/friend
Memory Care
October 28, 2024
Lack of leadership impacts care
All low scores derive from lack of leadership. My father spent 10 days in bed because managers wouldn't take the time to explain to my step-Mother why they needed a Hoyer lift, advertised activities didn't happen because there was no accountability that required on floor staff to lead them. When I shared my concerns with the former ED he said "well no one else is complaining". It was a memory care floor, if patients did remember to complain who would listen? As you can see I was not a happy customer.
Response from Sunrise of Arlington
October 31, 2024
Hi Candace, We take your experience at Sunrise of Arlington very seriously and would like to review this matter closer. Please contact info@sunriseseniorliving.com so we can promptly review and address these concerns. – The Sunrise Team
Anonymous - Family/friend
Assisted Living
January 24, 2024
Review for Sunrise of Arlington
I would recommend, but like most places they have a staffing issue that needs to be addressed. I picked this community because of the location.
Response from Sunrise of Arlington
January 30, 2024
Hi, Thank you for taking the time to provide us with a review of your experience.
Jeannie P - Family/friend
Memory Care
January 1, 2024
Flourished
Since moving to Sunrise my aunt has flourished. She has gone from telling people that she had been kidnapped to enjoying her stay and to be able to socialize, her favorite thing to do. She has gone from a frightening 96lbs. Person to a healthy 107lbs. This has been a very positive experience for her and a wonderful fit. I can’t say enough positive things about the staff, friendly, supportive, empathetic and caring.
Response from Sunrise of Arlington
January 31, 2024
Hi Jeannie, It is delightful to hear that you have been satisfied with the personalized support provided to your loved one by Sunrise of Arlington. Our team members share a common goal of enriching every resident’s life by carefully listening to their needs and always delivering the very best. Thank you! – The Sunrise Team
Anonymous - Family/friend
Assisted Living
October 18, 2023
Review for Sunrise of Arlington
The ratio of men:women was higher than at other places we visited. Residents seemed very friendly. Environment was very pleasant, with a nice garden space out back. Security was good without being intrusive. Staff was really very helpful.I would highly recommend it.
Response from Sunrise of Arlington
October 20, 2023
Hi, Thank you for the wonderful things you said about Sunrise of Arlington and the dedicated care givers and team members. Our residents are part of the Sunrise family and we take enormous pride in having the privilege to take care of them.
Anonymous - Family/friend
Memory Care
July 12, 2023
A hard place to be at a hard time
The location of Sunrise of Arlington is good, and the community was clean. Also we found the activities coordinator to be wonderful. However it just felt sad, with few staff who seemed to care for the residents. It was a blessing that [name removed] was unaware. We would recommend the downstairs part.
Response from Sunrise of Arlington
July 14, 2023
Hi, We're sorry that you did not have a positive experience. Would you care to share more? Please email us at info@sunriseseniorliving.com so we can address your concerns.
David - Family/friend
Assisted Living
July 10, 2023
Sunrise of Arlington
Generally the experience we had with Sunrise of Arlington was OK. However, I am still being billed with no itemization or explanation after having been told that our balance was 0. I would tell others looking into Sunrise to make sure that your bills will be itemized when received. I would recommend only depending on what alternatives may be available. There were some staff that who were outstanding. I would like to give special thanks to [name removed], the concierge.
Response from Sunrise of Arlington
July 12, 2023
Hi David, We take your experience at Sunrise of Arlington very seriously and would like to review this matter closer. Please contact info@sunriseseniorliving.com so we can promptly review and address these concerns. – The Sunrise Team
Jestine C - Family/friend
Assisted Living
March 11, 2023
Dont
Find another place. This one is terrible. I’m afraid to post this because I fear they will take it out on her. Don’t do it.
Don’t do it.
Find another place.
Find another place.
Go Find another place.
Candace - Family/friend
Memory Care
October 26, 2022
The Most Painful Summer of My Life and My Loved One
I wouldn't recommend the community to others. We were told that we would get services during the tour and this wasn't fulfilled. Once we arrived to move in our loved one there was no one to welcome us, or answer our questions. They stated they would provide the care, and my loved one wasn't able to move out of the bed for several days.
I believe they are short staffed, as I saw three staff members when it takes 2 members to assist with some residents and lifting. The staff that were caring did a wonderful job. There was a constant issue that we had with my loved one not having the assistance in getting to the bathroom. There were times they wouldn't come get my loved one out of bed, and the Aides made this determination and not a nurse and this was concerning to the family as well.
The meals were okay. The community wasn't able to follow dietary restrictions for our loved one. A resident was able to receive five glasses of orange juice and they were diabetic, this was extremely concerning.
Response from Sunrise of Arlington
October 27, 2022
Hi Candace, We take your experience at Sunrise of Arlington MA very seriously and would like to review this matter closer. Please contact info@sunriseseniorliving.com so we can promptly review and address these concerns. – The Sunrise Team
David - Family/friend
Assisted Living
October 20, 2022
Our experience so far
The facility is pleasant and the location is outstanding, it is quite lovely. It seems to me they have a lot of good activities.
We pay an extra amount of money per day to get extra services. I have to fight like hell to get those services and that really angers me.
Response from Sunrise of Arlington
October 21, 2022
We are sorry, David, to hear about the negative experience you had at Sunrise of Arlington MA. For over 40 years, Sunrise Senior Living has taken great pride in serving thousands of residents and families during such a critical time in their lives. We would like to learn more about your experience and how we can correct the issue. Please contact us at info@sunriseseniorliving.com. Thank you! – The Sunrise Team
Anonymous - Toured community
Assisted Living
June 13, 2022
My Tour Experience at Sunrise of Arlington
The community was the same look as other communities we toured; however, Sunrise didn't provide a lot of follow up.
Response from Sunrise of Arlington
June 14, 2022
Hi Customer. We're sorry that you did not have a positive experience. Would you care to share more? Please email us at info@sunriseseniorliving.com so we can address your concerns.
anonymous - Family/friend
Assisted Living
February 18, 2022
Great activities coordinator
What really stood out to our family was the activities coordinator. She is so vibrant, engaged and full of life which is so hard to find these days. We would recommend this community to most families.
anonymous - Toured community
Assisted Living
January 11, 2022
Tour of Sunrise
I would not recommend this facility based off my tour experience. The guy giving the tour was nice, but the activities director was extremely rude towards us and it overshadowed the experience and gave the whole place a bad vibe.
Response from Sunrise of Arlington
January 31, 2022
Allow us to take a closer look at this for you. Please contact us at information@sunriseseniorliving.com with your information so we're able to best assist you. Thank you.- The Sunrise Team
anonymous - Toured community
Assisted Living
April 16, 2021
my review of Sunrise of Arlington
We toured this community and liked it a lot. The tour was good and they gave us lots of info. The community is a very nice facility and the staff was very nice
Sandra A - Family/friend
Assisted Living
February 25, 2021
Welcoming atmosphere
We have been pleased with our experience at Sunrise of Arlington so far. We chose this facility because it is a nice location, it has very large beautiful grounds, the common areas inside are large, and the friendly casual feel that we got when we got here. The residents were all very friendly and talkative when we toured. The activities director has gone above and beyond for the residents to try and keep them busy. I would recommend to others looking.
Gannon - Family/friend
Memory Care
February 5, 2020
Caring Staff
Very caring staff in the Arlington, MA facility. Facility's upkeep and maintenance is acceptable-not great-but the staff makes up for it. They showed concern for my aunt when she had her physical issues and compassion for her mental issues. Communication was prompt and timely.
Anonymous - Toured community
Memory Care
August 6, 2019
I gave this facility a 5 star rating for its ability provide care from assisted living through end of life care with the appropriate resources, cleanliness, hotel like feel, and friendly staff. They also offer many activities for seniors, which is important to keep them busy and engaged.
Anonymous - Toured community
Memory Care
November 27, 2018
Our visit to Sunrise of Arlington went very well. Everyone was very friendly and helpful. Their programs seem to fit our criteria for our sister-in-law who will be going into the memory care unit. [Name removed] seemed to understand our situation and shared our concern. As Sunrise is our chosen community, our only hope is that our sister-in-law will enjoy her time there with many visits from family.
Anonymous - Toured community
Memory Care
April 28, 2018
A pleasant place. The tour didn't start well as the person who was meant to meet us wasn't there. Seemed like the staff were involved and friendly. There were quite a few activities. Not much for non-Christians spiritually. The memory unit was our interest and the guests were together but not doing anything structured. Seemed liked the staff cared. Lovely deck area. Pricing at this place is by the day which makes little sense unless its just intended to confuse.
Anonymous - Resident/client
Memory Care
April 8, 2018
Top Staff Require Lessons in Composure
I'm a resident here, and the regular staff is usually friendly and consistently positive. But not all managers provide the same level of professional response. Some just leave me wondering how they got to their top position, not having the professional understandings, composure, and patience to fulfil expected fundamental job requirements.
... some easily lose patience with residents; as if they bring personal issues to work;
... some respond by talking harshly, as if that's the only way to get response from residents;
... there are some staff who turn the jukebox up high, while residents are trying to talk and understand each other in a common seating area; we simply are not as smart as we used to be, nor our hearing as strong.
... some Rx medication staff talk in frustration, rather than speaking with kindness to some residents who ask if they took their morning meds yet; this is a daily event, rather than having thoughts of a kind-response, and showing the resident where they signed the morning medication chart.
... some staff needs to learn how to Breathe in, breathe out; think and understand the assorted living situations. Show compassion, eliminate any competition in being better than us, in being smarter than us; in making us appear to be failures. Make better use of their healthy brains.
We are the people who live here, who require special care. This ain't no hotel for independent yuppies, with BMWs, saunas, and daily wins in the Stock Market.
Summary
It becomes important to realize each Sunrise location is also under corporate management, who will get involved when local matters are unable to be properly resolved in a timely manner. The Sunrise of Arlington, MA is under the corporate management of the "Sunrise Corporate Office (McLean, VA)"
see: [removed]
This review will get updated, hoping for positive changes. $4k/mo rent.
2.5 stars is a fair rating [4/2018].
Misc positive notes:
The 3rd floor is for people requiring memory care, and the services and staff are terrific. I visit people there, and am routinely impressed with the experience.
Also, the location is excellent, with the public MBTA bus service located next door, and plenty of places close by to shop, and eat, etc.
Anonymous - Family/friend
Memory Care
July 27, 2017
My mom's new home
My mom is doing good in this community. The staff is friendly and caring. The community is clean and she is very happy with the menu. The activities are helpful for her to be active with the other residents. We would recommend this community for other families.
Neighborhoods around Sunrise of Arlington
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Tips for evaluating your community options
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the Massachusetts regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Massachusetts regulations for Assisted Living.
Frequently Asked Questions about Sunrise of Arlington
Sunrise of Arlington offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.
A Place for Mom has scored Sunrise of Arlington 7 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (781) 643-2100 to reach a resident at Sunrise of Arlington.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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