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Contact this community at:
4300 Keller Rd
Facility License: AL330308015
Caretypes Provided: Assisted Living, Alzheimer’s Memory Care
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LifeHOUSE Prestige Way Receives Bronze National Quality Award -- Michigan facility recognized by national program for commitment to quality care -- (Holt, MI) — LifeHOUSE Prestige Way has been recognized as a 2013 recipient of the Bronze — Commitment to Quality award for its dedication to improving the lives of residents through improved quality care. The award is one of three distinctions possible through the National Quality Award program, presented by the American Health Care Association and National Center for Assisted Living (AHCA/NCAL). The program honors facilities across the nation that have demonstrated their commitment to improving quality care for seniors and individuals with disabilities. 'In an age of changing health care, LifeHOUSE Prestige Way has remained committed to prioritizing quality care above all else,' said Mark Parkinson, President and CEO of AHCA/NCAL. 'This facility is an example of the great things that can be accomplished when we commit to person-centered care.' Implemented by AHCA/NCAL in 1996, the National Quality Award Program is centered on the core values and criteria of the Baldrige Performance Excellence Program. The program assists providers of long term and post-acute care services in achieving their performance excellence goals. The program has three levels: Bronze, Silver, and Gold. Facilities begin the quality improvement process at the Bronze level, where they develop an organizational profile with essential performance elements such as vision and mission statements and an assessment of customers' expectations. Bronze applicants must demonstrate their ability to implement a performance improvement system. A team of trained Examiners reviews each Bronze application to determine if the facility has met the demands of the criteria. As a recipient of the Bronze - Commitment to Quality award, LifeHOUSE Prestige Way may now move forward in developing approaches and achieving performance levels that meet the criteria required for the Silver - Achievement in Quality award. 'This award is not simply a plaque that facilities hang on the wall and forget,' said Ed McMahon, Chair, AHCA/NCAL National Quality Award Board of Overseers. 'Facilities such as LifeHOUSE Prestige Way receive this award because they're committed to the constant journey of improving quality care.' The awards are sponsored by AHCA/NCAL Associate Business Member My InnerView, by National Research Corporation. My InnerView represents the true voice of nursing home and assisted living residents, families, and employees with the most insightful quality measurement solutions and satisfaction surveys in the healthcare continuum. LifeHOUSE Prestige Way was one of 361 facilities to receive the Bronze level award. The award will be presented to LifeHOUSE Prestige Way during AHCA/NCAL's 64th Annual Convention and Exposition, October 6-9, 2013, in Phoenix, AZ.
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out of 15 reviews
"Find a place for my parents was overwhelming for me, trying to
go literally through the yellow pages and visiting each and every
facility listed. A Place for Mom simplified the search and
the care that they received was unparalleled. The staff members
cared for each of them with the love and devotion they would have
given their own parents. The blessing my parents and I
received was immense and I will never forget it."
Cynthia A., Found Assisted Living in Southfield, MI
"My dad says that he's very happy and thanks us for moving him.
Working with you was a pleasure and a huge help for us. You
saved us so much time and energy, and you took into account all of
our needs and wants."
Mary M., Found Assisted Living in Warren, MI
I toured this community for my mother, and her needs. It was a pleasant tour overall, everything went well. The community was nice, and clean from what I saw. The staff I met was polite, and kind. ... more...
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