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VERIFIED PARTNER

Options for Senior America Richmond VA

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8100 Three Chopt Road #233, Richmond, VA 23229

26 reviews
For services offered:
(866) 374-4058
home-care
Options for Senior America Richmond VA
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Options for Senior America Richmond VA
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Richard A
-
Resident/client
5.0
Excellent caregiver
Our caregiver [name removed] is very dependable and compassionate with an excellent attitude that is hard to replace when she leaves.

About the facility
Options for Senior America Richmond VA

Options For Senior America Corp. started providing home care services in late 1989 to the residents of the Washington, DC metropolitan area. What started as a handful of customers grew substantially due to the personal customer service that the company's management has always been keen to provide.

Today, OPTIONS, a non-medical home care organization, has several offices in the states of Georgia, Maryland, Ohio and Virginia, serves hundreds of families a year, and can extend its long-term live-in services to any region on the East Coast of the United States.

We are constantly screening candidates for care provider recruitment. We believe that it is essential to keep a readily available pool of good caregivers to choose from. Each and every applicant for a Home Health Aide position at OPTIONS undergoes a thorough screening process before they are added to our roster. We first conduct a face-to-face interview of each applicant by a senior staff member. During the interview, we determine the applicant's qualifications, assess their talents, and evaluate their interpersonal attributes and special skills. A competence test determines their level of knowledge, and a minimum of two relevant references must be thoroughly checked. All of these elements of the screening...

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Senior living options offered

Home Care

Pricing
for Options for Senior America Richmond VA

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Options for Senior America Richmond VA
Options for Senior America Richmond VA

8100 Three Chopt Road #233, Richmond, VA 23229

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2.0
Review score
26 reviews
2.0
Review score
26 reviews
5 star
77%
4 star
15%
3 star
4%
2 star
4%
1 star
0%
8.5
Review score
4 reviews
8.5
Review score
4 reviews
5 star
25%
4 star
75%
3 star
0%
2 star
0%
1 star
0%
8.5
Review score
1 review
8.5
Review score
1 review
5 star
100%
4 star
0%
3 star
0%
2 star
0%
1 star
0%
Review score not available
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Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

No

Pet friendly

No

Pet friendly

No

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Reviews

for Options for Senior America Richmond VA

Overall Rating
4.6
Cleanliness
4.7
Friendliness
4.8
Care Services
4.6
Staff
5.0
Meals & Dining
4.0
Activities
4.8
Value for Cost
4.7
Parent company
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 26 reviews
Anonymous - Family/friend
Home Care
September 21, 2023
2.0
Verified Review
Review for Options for Senior America Richmond VA
I was not satisfied with the services recieved I would tell a friend to make sure they had a nanny come and to throughly vett the caretaker. I picked this community because it was a in home care situation.
Cleanliness
3
Friendliness
4
Care Services
1
Meals & Dining
4
Value for Cost
2
Response from Options for Senior America Richmond VA
September 24, 2023
Dear Customer, I am sorry to hear that you were not satisfied with our services. We take our customers' feedback seriously and wish we had additional information about what went wrong. If you would like to contact our corporate office at 800-267-8466 and speak to Ramzi so we can address the issue, we will be grateful.
Richard A - Resident/client
Home Care
November 26, 2021
5.0
Excellent caregiver
Our caregiver [name removed] is very dependable and compassionate with an excellent attitude that is hard to replace when she leaves.
Friendliness
5
Care Services
5
Staff
5
Value for Cost
5
Barbara T-H. - Toured community
Home Care
August 19, 2020
5.0
Compassion and professionalism
What I like the most about this service is the compassion and the professionalism of the employees! Excellent overall quality.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Bingham J. - Toured community
Home Care
July 7, 2020
5.0
Thank You!
Our family would like to thank you and your team for helping care for our mom in her final days. The world is blessed to have folks like yours who commit to such demanding service to others; and, we wish Options for Senior America the best in its future support of those in need.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Cindy R. - Toured community
Home Care
May 12, 2019
5.0
People are great!
The cost is expensive but people are great: Aides, branch staff as well as corporate staff are excellent and responsive to after-hours emergencies.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Edward Wood - Toured community
Home Care
October 1, 2018
5.0
Excellent!
Excellent service!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Cindy R. - Toured community
Home Care
July 19, 2018
5.0
Great responsiveness to our needs
[Name removed] and [name removed] are 2 excellent care providers. I like the responsiveness of the office staff and of the corporate staff. They always respond to after-hour emergencies. Highly recommend this agency.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Cathy S. - Toured community
Home Care
June 4, 2018
5.0
Great care givers
I am contacted when necessary and the relief care giver, [name removed], when needed is very nice.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
J.V.Sand - Toured community
Home Care
April 17, 2018
5.0
Great interaction with the family
The caregiver, [name removed], has a great attitude and an excellent interaction with my wife and me. We don't believe the visits by an RN are necessary as the quality of service is excellent.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous
Home Care
June 7, 2017
5.0
Verified Review
A big help!
My mother only used The caregiver from Options For Senior America a few days, but during that time it was a good experience. She had the same steady caregiver each day and she was very friendly. I was there for one of the days and I thought the lady was a big help.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Vivian Moore - Toured community
Home Care
April 13, 2017
5.0
Compliment from a client.
Heavenly companion care is a very reputable, reliable company. My caregivers was screened for all test by the agency before she started caring for me and very professional. Thanks for all you do heavenly companion care home care agency team. [Removed]
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Kristin - Toured community
Home Care
April 5, 2017
5.0
Availability of live-in care
I did an internet search and contacted several agencies. I selected Options for Senior America because of their availability to do live-in care. The care provider's performance was good and the experience with this agency has been excellent.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous
Home Care
March 16, 2017
4.0
Verified Review
They turned it around...
When we first started using the Options For Senior America, the first lady was not very good. After we brought up the issue, they sent out a new caregiver and she was much better. She took very good care of my mother and made it a good experience for her.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Home Care
March 14, 2017
4.5
Verified Review
A good home care service
The caregivers that come out the house have been on time, friendly and assist with what we ask of them. They help with light housekeeping, cooking, and personal needs. They explained everything up front and made setting up the service easy. I would recommend this service.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
anonymous - Family/friend
Home Care
March 9, 2017
4.0
Verified Review
Good care
I am happy with this service. They were able to send me a good care taker who comes to my home and help with the need for my mom. I like that she is always on time. I like that she is helping with the personal care that is needed. She is always trying to help be a companion for my mom. I would recommend this service to other families needing good in home care for a loved one..
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Linda M. - Toured community
Home Care
January 31, 2017
5.0
Excellent service!
We are happy with the service that is given by Options.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Elizabeth C. - Toured community
Home Care
August 5, 2016
5.0
Highly recommended!
We were given several names of agencies to chose from. What made us chose Options is the recommendation of our consultant and the location. They get our all 5 rating!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
John V.S. - Toured community
Home Care
July 27, 2016
5.0
Verified Review
Local Care providers were available
We were given names of 2 agencies. We called both and chose Options because local providers were available and because of their pricing. Care provider was very responsive to our needs and the performance was excellent.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Jennifer S. - Toured community
Home Care
June 30, 2016
5.0
It has been great to us!
Options has been great to us! The caregiver LaVonda is compassionate, dependable and competent. The management is a 5+!!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Home Care
May 12, 2016
5.0
Verified Review
Options worked out great for us.
Options worked out great for us. We never had any complaints, or issues with people not showing up. We were happy with their service.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-20 out of 26 reviews

Neighborhoods
around Options for Senior America Richmond VA

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Frequently Asked Questions
about Options for Senior America Richmond VA

A Place for Mom has scored Options for Senior America Richmond VA 2 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (301) 562-1100 to reach a resident at Options for Senior America Richmond VA.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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