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VERIFIED PARTNER

Options For Senior America -Frederick

1309 Orchard Way 3rd Floor, Frederick, MD 21703

12 reviews
For services offered:
(866) 374-4058
Options For Senior America -Frederick
Options For Senior America -Frederick
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Hollie H
-
Resident/client
5.0
Love 'em!
I love Options for Senior America, the staff are very friendly and professional, caring, and I will not hesitate to recommend to friends and family.

About the facility
Options For Senior America -Frederick

Options For Senior America Corp. started providing home care services in late 1989 to the residents of the Washington, DC metropolitan area. What started as a handful of customers grew substantially due to the personal customer service that the company's management has always been keen to provide.

Today, OPTIONS, a non-medical home care organization, has several offices in the states of Georgia, Maryland, Ohio and Virginia, serves hundreds of families a year, and can extend its long-term live-in services to any region on the East Coast of the United States.We are constantly screening candidates for care provider recruitment.

We believe that it is essential to keep a readily available pool of good caregivers to choose from. Each and every applicant for a Home Health Aide position at OPTIONS undergoes a thorough screening process before they are added to our roster. We first conduct a face-to-face interview of each applicant by a senior staff member. During the interview, we determine the applicant's qualifications, assess their talents, and evaluate their interpersonal attributes and special skills. A competence test determines their level of knowledge, and a minimum of two relevant references must be thoroughly checked. All of these elements of the screening process...

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Senior living options offered

Home Care

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for Options For Senior America -Frederick

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Options For Senior America -Frederick
Options For Senior America -Frederick

1309 Orchard Way 3rd Floor, Frederick, MD 21703

Senior Helpers - Frederick, MD undefined
Senior Helpers - Frederick, MD

174 Thomas Johnson Dr. Suite 202, Frederick, MD 21702

Right At Home
Right At Home

1890 North Market Street Suite 300, Frederick, MD 21701

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7.5
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1 review
7.5
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1 review
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7.3
Review score
2 reviews
7.3
Review score
2 reviews
5 star
50%
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Review score not available
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Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

No

Pet friendly

No

Pet friendly

No

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Reviews

for Options For Senior America -Frederick

Overall Rating
4.5
Cleanliness
4.5
Friendliness
4.5
Care Services
4.5
Staff
5.0
Meals & Dining
Activities
4.5
Value for Cost
4.5
Parent company
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-12 of 12 reviews
Hollie H - Resident/client
Home Care
July 8, 2021
5.0
Love 'em!
I love Options for Senior America, the staff are very friendly and professional, caring, and I will not hesitate to recommend to friends and family.
Friendliness
5
Care Services
5
Staff
5
Value for Cost
5
anonymous - Toured community
Home Care
November 13, 2018
3.0
Need more business like this
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
M.P. Smoth - Toured community
Home Care
October 1, 2018
5.0
Dependable and friendly
My husband relates well with all providers. That is important to me.What I like most about Options is the overall dependability and friendliness of the providers. I have a high degree of trust in all care providers.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous
Home Care
June 14, 2018
4.5
Options for Senior America has been my care-giver of choice for five years. From management to the field employees, attention to detail, customer response and compassionate attitude are at the forefront of any customer service vocation. The team at Options adheres to all. Building and maintaining a customer service team with these characteristics is vital. God willing, I will be a client of Options for Senior America for many years to come.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
Hardy Stone - Toured community
Home Care
June 14, 2018
4.5
Options for Senior America has been my care-giver of choice for five years. From management to the field employees, attention to detail, customer response and compassionate attitude are at the forefront of any customer service vocation. The team at Options adheres to all. Building and maintaining a customer service team with these characteristics is vital. God willing, I will be a client of Options for Senior America for many years to come.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
Thomas Tolley - Toured community
Home Care
May 26, 2018
4.5
Highly Recommended, professional and compassionate and their pricing is competitive
Options took care of my mother 24/7 for 9 years after she had her stroke until we were forced to sell mom's house due to its deteriorating condition. Options was professional and compassionate and their pricing is competitive.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
Richard D. - Toured community
Home Care
April 5, 2017
5.0
They're very thorough!
We contacted several agencies. We finally chose Options because of their thoroughness, generous agreement, cost, and understanding staff.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous
Home Care
January 30, 2017
3.0
Verified Review
Staff need improvement!!
It was a little confusing since the beginning. The first day, A caregiver and nurse came for 4 hours to do an evaluation and I got charged for the 4 hours. Then, the first lady was not a good fit, I would give her a 1 out of 5. Then one day, she said my husband was a handful and she would not be coming anymore. The second lady was very friendly and my husband liked her, but one morning she was 2 hours late and when I called her she said she had slept in. I think they have a lot of improving to do with their staff.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
Hettie B. - Toured community
Home Care
January 18, 2017
5.0
Very responsive to our needs
We were referred to Options by A Place For Mom. We chose them because they responded to our needs much faster than expected. They made the process easy at a difficult time for me.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Home Care
March 21, 2016
5.0
Verified Review
I was very satisfied with them
I was very satisfied with them. We only used them for a short period of time, but they did a good job when they were here. They were reliable for us.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Home Care
November 5, 2015
5.0
Verified Review
Good experience
Our experience with Options for Senior America was a good one. The administrative staff was very helpful, and the person they sent to help was very nice. I don't have any complaints about the service!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Bridget S
Home Care
November 1, 2013
5.0
Verified Review
This company place a wonderful live-in caregiver with us
It has been only a week since my dad moved home from the nursing home and a live-in caregiver moved in also. He is so much happier! And I am so relieved that he has the one-on-one care he deserves and needed. While my review is not of a facility, it does accurately reflect the services our live-in caregiver provides for my dad.
Viewing 1-12 out of 12 reviews

Neighborhoods
around Options For Senior America -Frederick

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Frequently Asked Questions
about Options For Senior America -Frederick

Call (301) 624-5630 to reach a resident at Options For Senior America -Frederick.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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