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450 N Main St, Leominster, MA 01453
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Paula B
-
Family/friend
5.0
Review for Manor on the Hill
We don't have any complaints about the building/staff/services. Our experience with Manor on the Hill has been wonderful. They worked with us in the beginning and reassured us this will be her "forever home" We didn't think we'd be able to afford assisted living, but everything worked out for the best.
About the facility Manor on the Hill
For over 20 years, Manor on the Hill in Leominister, Massachusetts has provided seniors with a dynamic retirement experience, as we support older adults seeking independent, assisted living, and memory care lifestyle options. As a family owned community, the welfare of our residents is at the heart of what we do every day.
We understand finding quality senior living can at times be a challenge, and we strive to affirm trust, safety, and care throughout our campus as we administer services to every resident. Our community offers 81 comfortable units, with a balanced resident to staff ratio. We aim to provide residents with a level of service that continually exceeds their expectations. At Manor On The Hill, residents always come first.
Community Services and Amenities
Residents enliven our campus with camaraderie, conversations, and great company. We are happy to provide a full calendar of events and activities to keep residents stimulated every moment. Whether it is chair cardio or sing-alongs, we always look forward to having a good time. Residents can navigate their days independently enjoying a book in the library or even getting a fresh new style at our beauty salon.
Well-qualified staff are highly trained to assist residents in our assisted living...
Read more
Senior living options offered
Assisted Living
Memory Care
Independent Living
Pricing for Manor on the Hill
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by room type
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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Tours at Manor on the Hill
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Manor on the Hill
450 N Main St, Leominster, MA 01453
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8.7
Review score
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8.7
Review score
22 reviews
5 star
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4 star
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81%
4 star
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1 star
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9.0
Review score
31 reviews
9.0
Review score
31 reviews
5 star
48%
4 star
39%
3 star
3%
2 star
0%
1 star
10%
8.0
Review score
37 reviews
8.0
Review score
37 reviews
5 star
38%
4 star
48%
3 star
8%
2 star
3%
1 star
3%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
Starting at $X,XXX/moActive promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
1
Assisted Living
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Amenities at Manor on the Hill
Healthcare Services
- Staffing & Ancillary Services
- Memory Care
- Non-Ambulatory Care
- Incontinence Care
- Medication Management
- Diabetic Care
Meals & Dining
- Meals Provided
- Professional Chef
- Guest Meals
- Low / No Sodium
- Pureed Meals
- Restaurant Style Dining
Room Amenities
- Cable or Satellite TV
- Air Conditioned
- Wi-Fi/high-speed internet
- Wheelchair Accessible Showers
- Respite or Short Term Stays Offered
Community Amenities
On-site dining options
- Private Dining Room
Transportation & parking
- Property Convenient to Public Transit
- Resident Parking Available
- Uncovered Parking
Pets
- Dogs Allowed
- Cats Allowed
- Weight Limit (lbs)
Common areas
- TV Lounge
- Central Fireplace
- Beauty Salon
- Private Bath
- Meeting Room
- Indoor Common Areas
- Outside Patio
- Outdoor Common Areas
- Library
Services
- Beautician
- Laundry Service / Drycleaning
- Housekeeping
Languages spoken
- English
Activities
- Happy Hour
- Christian Services
- Stretching Classes
- Catholic Services
- Intergenerational Programs
- Pet-focused Programs
- BBQs or Picnics
- Trivia Games
- Other Religious Services
- Live Well Programs
- Book Club
- Wine Tasting
- Live Musical Performances
- Birthday Parties
- Holiday Parties
- Tai Chi
- Gardening Club
- Visiting Chaplain or Priest
- Yoga / Chair Yoga
- Cards / Pinochle Club
- Walking Club
- Educational Speakers / Life Long Learning
- Activities On-site
- Devotional Activities On-Site
Reviews
for Manor on the Hill
Write a review
A Place for Mom has scored Manor on the Hill with 8.7 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, Manor on the Hill has 22 reviews with an average "overall experience" of 3.8 out of 5.
Overall Rating
3.8
Cleanliness
3.9
Friendliness
3.9
Care Services
3.9
Staff
4.1
Meals & Dining
3.8
Activities
3.8
Value for Cost
3.8
A Place for Mom has scored Manor on the Hill with 8.7 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, Manor on the Hill has 22 reviews with an average "overall experience" of 3.8 out of 5.
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Verified Review
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1-20 of 22 reviews
Paula B - Family/friend
Assisted Living
March 20, 2024
Review for Manor on the Hill
We don't have any complaints about the building/staff/services. Our experience with Manor on the Hill has been wonderful. They worked with us in the beginning and reassured us this will be her "forever home" We didn't think we'd be able to afford assisted living, but everything worked out for the best.
Response from Manor on the Hill
March 21, 2024
Paula,
Thank you for 5 star review. We are happy your mother has found her forever home with us.
Anonymous - Family/friend
Assisted Living
February 19, 2024
Recommended
My mother is a resident at Manor on the Hill. She likes it there, the people are nice and the food is good.
Anonymous - Family/friend
Independent Living
December 20, 2023
Manor on the Hill review
Friendliness of staff is off the charts. Very welcoming. Very caring. Lots of activities every day. The staff smiles and is happy to help with any task.
Jim - Family/friend
Memory Care
July 25, 2023
A good place for the one you love.
I feel that my loved one is in good hands there, and the staff have a wonderful concern for her well-being. She is in a semi-private room in memory care and there seems to be plenty of room for both her and her roommate. I would absolutely recommend Manor on the Hill to others looking.
Anonymous - Toured community
Assisted Living
April 10, 2023
My Tour Experience at Manor on the Hill
I was already familiar with Manor on the Hill. The community was nice. The staff after touring, let me know that the community wouldn't be a good fit for my loved one.
Beverly G - Toured community
Assisted Living
September 2, 2021
A tour review
i feel like this community had an odor to it. The rooms were very small and similar to a dorm room. I did not see how we could fit anything in there. They were also a lot more expensive than the services that were being provided. There was not a calm or serene feeling. The residents just didn't seem happy.
RA - Family/friend
Memory Care
June 23, 2021
We're Happy With Our Choice
My loved one loves the activities and the social piece of it. They bake, do songs, and play bingo. For somebody with Alzheimer's, I was impressed that she's been doing bingo. We did have some concerns with people going into her room and either taking stuff or leaving stuff there, but I understand that's common in memory care communities. They did find her glasses, which I was happy about. She's been going through a lot of Depends, so I'm not sure what's going on there. But they're definitely working with us and trying different things to get her whole situation figured out. I think Covid has just put a wrench in everywhere. But things have been opening up more, and it's been much easier to come and visit. I work in the industry and have seen many places. And this is definitely one of the best places for her.
John s
Assisted Living
January 13, 2021
Just Run Please
There is mold in some of the bathrooms. Things do not get fixed as they should. The owners only care about money. Not their staff or residents. Your family would be better off somewhere else. Please do not bring your family member here. There are bugs every where.
Walter - Family/friend
Memory Care
June 1, 2020
Friendly staff and attentive
The staff seems to be attentive and concerned in regards to the cleanliness of the community. They are all around pretty good. The care services are good and the food was adequate. Definitely worth the price tag.
anonymous - Family/friend
Memory Care
March 18, 2020
Review of Manor on the Hill
Our loved one was in another similar facility and we moved her for convenience sake. Best move we could have made! "Manor" is so much better for her! She gets better care always clean, more mental and social stimulators and is made to feel part of the community of friends are caregivers. Her everyday caregivers go the extra mile for her to feel happy there. Thank you!!!
Bill Allen - Family/friend
Memory Care
October 29, 2019
Review of Manor On The Hill
This community is a leader within the industry. The care and professionalism is worthy of national attention as this will serve as a template for others to follow. The Senior Veterans Council stated "we were fortunate to find this amazing facility." During these stressful times of an aging population, it's comforting to know there are communities securing the final journey of elders with safety, comfort, happiness; which is the foundation of operating principle of the Manor.
Debrah A. Joslin - Family/friend
Memory Care
October 18, 2019
Review of Manor on the Hill
I believe that we made the best possible choice for my mother by going to Manor on the Hill. They were extremely loving and kind to all of us. The staff is truly amazing. Great people.
Pauline Basque - Family/friend
Memory Care
October 1, 2019
Review of Manor on the Hill
I have has my Aunt affiliated with the "Manor" for three years. Who was with the Day Care for adults and for the past year she's been a resident. The staff is wonderful and very caring. The chef is a great cook and meals are more than just the usual. Great choices, soups are to die for. If I need to go to such a place, this would be it.
Nina Schumann - Family/friend
Memory Care
December 3, 2018
Substandard in every way
My mother lived at manor on the hill for about 17 months. The facility has had at least 3 different Directors during that time. The nurse is a part-time employee and on able to handle the number of residents. The aids are unskilled, and we saw evidence that they had rifled through our mothers jewelry and clothing when she was in the hospital. That Care was substandard to the point of being abuse and neglect. Urinary tract infections are quite common in elderly women and it is apparently well known that they can lead to mania and unsteady balance. The staff reported our mother had fallen by her bed and was laughing which is very uncharacteristic For her. We asked the nurse to check her for a urinary tract infection which she was not able to do and is a simple litmus test. My mother had to be hospitalized for a urinary tract infection, Was on antibiotics for several days and in the hospital for almost a week before she was transferred to a step down rehabilitation hospital where she remained until we could move her to a new residence. Moving an elderly person is extremely traumatic for them and detrimental to their physical and mental health but we had to move her because she was complaining of being abused and there was certainly evidence of neglect and abuse. The new director will not return my phone calls and emails and so far has refused to refund our security deposit Without providing any justification therefore. Even before the recent spate of neglect and abuse the Facility was lacking in every aspect. The food is substandard not fresh and not appealing or appetizing. There is very little social interaction among residents virtually no comment area on the first floor other than the dining room and virtually no programming to engage residents In meaningful activity. The staff turnover is indicative of low employee satisfaction, probably lower wages without benefits and certainly there is no ongoing training for the staff. When you are responsible for an elderly parent especially one with cognitive our memory impairment you must have staff and leadership you can trust in a facility These are entirely lacking at the Manor On The Hill and I would strongly urge anyone with a family member living in this facility to move them out that’s how bad it is.
anonymous - Family/friend
Memory Care
November 30, 2018
NO NO a thousand times NO
My mother was a resident from [dates removed]. The place has gone so far down hill that I had to relocate her. The staff is constantly turning over and they are ill trained. The neglect is intolerable and my mother complained of abuse. The outside nurse practitioner will no longer treat patients at the Manor in fear of losing her license. I have filed a complaint with the state and strongly believe they will be shut down. Run away as fast as you can.
anonymous - Toured community
Memory Care
July 17, 2017
This facility was a former hotel and still looks that way. It is being renovated bit by bit. Staff seemed caring and residents looked like they enjoyed living there. One major concern I had was the shower seat in each unit is topped with a slab of granite countertop! May look pretty but if anyone slipped in the shower, they could crack their head on it. Not a good choice for a seat -- could be cold and slippery.
Response from Manor on the Hill
September 13, 2017
Thank you for your recent visit to the Manor! We are pleased to know that the caring attention of the staff and the very high resident satisfaction we enjoy really shined through. Although we receive many positive comments about the granite enhancements in our bathrooms, we understand your safety concerns. In our experience we have not found granite to be more slippery than other bathroom building materials, such as fiberglass or porcelain. We have also outfitted all of our bathrooms with grab bars in convenient locations for added security. Thanks again for your visit and your valuable feedback!
anonymous - Toured community
Memory Care
April 17, 2017
Pleasant Tour, but Not the One for Us
I had a nice tour of this community. Everything went well, and everyone was friendly. The community looked nice,and well-kept. The rooms they showed me I did not really care for. It was a good experience overall, but it wasn't the community for us.
Response from Manor on the Hill
September 13, 2017
Thank you for your visit to the Manor and for your candor regarding your choice. We would love for you to reach out to us and share more details about your visit and your thoughts on our apartments. While we strive to be a great choice for everyone, the decision to move to an Assisted Living community is always a very personal choice and there are many factors that contribute to a successful outcome. We thank you again for your interest in our community, and hope that the choice you made was the best one for your needs.
anonymous - Family/friend
Memory Care
March 28, 2017
They are very encouraging!
I think it has been a very good place for my mother so far. They have a lot going on but not too much to make her feel overwhelmed. The staff is very encouraging, they go and try to convince her to join activities. They are even considering bringing the activities to her. The place is maintained well and always very clean. I highly recommend them.
Response from Manor on the Hill
September 13, 2017
Thank you so much for sharing your Manor experience! We have even more going on now to entice your mom, like new collaborations with the Leominster Public Library, Fitchburg Art Museum, and Fitchburg State University, as well as new Activities staff. We're pretty confident that your mother will not be lacking in choices of things to do! Thanks again for your feedback, but most of all, thank you putting your trust in us to take care of your mom!
Guy Fowke - Family/friend
Memory Care
March 11, 2017
Very happy with the choice.
My mother didn't want to move.
They've bent over backwards to make her feel at home and part of the community.
Response from Manor on the Hill
September 13, 2017
Thank you so much for the kind words! Your mother is an immense asset to the Manor on the Hill community; thank you for sharing her with us!
anonymous - Family/friend
Memory Care
January 13, 2017
A New Adventure in a Safe Haven
When looking for a home for a loved one, you need to find an environment in which that person will thrive.
Manor On The Hill provides a safe setting with daily activities, healthful, tasty meals and a friendly staff that is engaging and attentive to both the resident and their family. Finding the Manor was not "the end of the road" but the "beginning of a new adventure for my Mom!
Response from Manor on the Hill
September 13, 2017
Wow - we couldn't have said it better ourselves! We are so glad that the Manor was your mom's choice, and are thrilled that things have worked out so well here for her and for your family.
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Frequently Asked Questions about Manor on the Hill
Manor on the Hill offers Studio and 1 Bedroom. Learn more.
A Place for Mom has scored Manor on the Hill 8.7 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (978) 537-1661 to reach a resident at Manor on the Hill.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
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If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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