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VERIFIED PARTNER

Heritage Place

325 N Cool Spring St, Fayetteville, NC 28301

8.7
Review score
33 reviews
Add review
8.7
Review score
33 reviews
5 star
55%
4 star
30%
3 star
9%
2 star
0%
1 star
6%
See all reviews
8.5
Review score
1271 reviews
33 facilities
For pricing & availability:
(866) 374-4058
Heritage Place
Heritage Place
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77 Floor plans available
Heritage Place in google map
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Anonymous
-
Family/friend
4.0
Short & Unsweet.
My mother was only a resident at the facility for 3 nights out of the more than last 30 days. She probably had maybe 2-3 meals their total. She was in the hospital, just released today. We moved her belongings out. We were not refunded any monies - not even the initial [name removed] dep

About the facility
Heritage Place

Around here, we say that Heritage Place is Full of Life. It’s true. Keeping our Resident engaged, socially, physically and spiritually makes all the difference. It’s why the people who live and who work here seem to have a special SPARK every day. Programming and events range from lectures and classes to fitness and health training to Happy Hours and special celebrations. Our restaurant is also very much the centerpiece for the companionship and connection that comes from dining together in beautiful surroundings.

Senior living options offered

Assisted Living

Independent Living

Pricing
for Heritage Place

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Heritage Place

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Compare

Heritage Place
Heritage Place

325 N Cool Spring St, Fayetteville, NC 28301

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The Carolina Inn
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8.7
Review score
33 reviews
8.7
Review score
33 reviews
5 star
55%
4 star
30%
3 star
9%
2 star
0%
1 star
6%
9.4
Review score
20 reviews
9.4
Review score
20 reviews
5 star
55%
4 star
30%
3 star
10%
2 star
0%
1 star
5%
9.3
Review score
37 reviews
9.3
Review score
37 reviews
5 star
48%
4 star
35%
3 star
14%
2 star
3%
1 star
0%
8.7
Review score
9 reviews
8.7
Review score
9 reviews
5 star
67%
4 star
22%
3 star
11%
2 star
0%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Care types offered

2

Assisted Living, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Assisted Living

Reviews

for Heritage Place

8.7Review score33 reviews
8.7
Review score
33 reviews
5 star
55%
4 star
30%
3 star
9%
2 star
0%
1 star
6%
Bridge Senior Living
8.5
Review score1271 reviews33 communities
Write a review
A Place for Mom has scored Heritage Place with 8.7 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Heritage Place has 33 reviews with an average "overall experience" of 4.2 out of 5.
Overall Rating
4.2
Cleanliness
4.7
Friendliness
4.7
Care Services
4.4
Staff
4.4
Meals & Dining
3.7
Activities
4.2
Value for Cost
4.3
A Place for Mom has scored Heritage Place with 8.7 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Heritage Place has 33 reviews with an average "overall experience" of 4.2 out of 5.
Parent company
Bridge Senior Living
8.5
Review score1271 reviews33 communities
Logo for Bridge Senior Living
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 33 reviews
Anonymous - Family/friend
Independent Living
January 2, 2024
4.0
Verified Review
Heritage Place Review
Great location near downtown Fayetteville. Those who are able can take nice walks.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Activities
4
Value for Cost
4
Anonymous - Family/friend
Assisted Living
November 9, 2023
4.0
Verified Review
Short & Unsweet.
My mother was only a resident at the facility for 3 nights out of the more than last 30 days. She probably had maybe 2-3 meals their total. She was in the hospital, just released today. We moved her belongings out. We were not refunded any monies - not even the initial [name removed] deposit that was for maintenance, etc for as long as she "might" have lived there. They were not very compassionate when we decided to move her out because she needed to have a higher level of care than assisted living offers. It is a nice place but I think they could have been a little more forgiving and understanding. We basically paid over [name removed] for 3 nights.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Anonymous - Family/friend
Independent Living
July 17, 2023
4.0
Verified Review
Our Experience
My loved one is a resident at Heritage Place and overall the experience has been good, so far. There are a few things that I don't like about the facility, but you have to take the bad with the good. My family is pleased overall with this facility. I would recommend the facility to family and friends.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
5
Anonymous - Family/friend
Independent Living
November 16, 2022
5.0
Verified Review
Definitely Worth Consideration
The staff have been very friendly and accommodating towards the family and our loved one. The community is clean. The experience has been excellent for us so far.
Cleanliness
5
Friendliness
5
Staff
5
Value for Cost
5
anonymous - Resident/client
Independent Living
October 13, 2022
4.0
Verified Review
nice community
We really like the staff and the people. We have not taken advantage of the activities quite yet but they do have different things going on. Based on our experience so far with Heritage Place we would recommend them to other families.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
3
Activities
3
Value for Cost
4
anonymous - Toured community
Assisted Living
April 21, 2022
3.0
Verified Review
Tour experience
The facility is vertical and has multiple floors and we were looking for a place that was smaller and all on one level. It just did not feel like the right fit for my loved one.
anonymous - Family/friend
Independent Living
April 20, 2022
4.0
Verified Review
Happy with our choice
What stuck out to us about Heritage Place was the reasonable price, they had availability when we needed it, and they were quick with their response time and communication. They have posters up and seem to have a lot of activities provided. They have a physical therapist on staff and that has really helped her range of motion a ton. She loves the food, it is served restaurant style and residents get a menu with a variety of choices to choose from. We have been very happy with our experience.
Cleanliness
5
Friendliness
4
Meals & Dining
5
Activities
5
Value for Cost
5
D E - Toured community
Assisted Living
February 28, 2022
5.0
Verified Review
My Tour
Great place but didn't fit our needs.
Anonymous - Toured community
Assisted Living
February 18, 2022
1.0
Verified Review
My Tour
not impressed
anonymous - Family/friend
Independent Living
December 9, 2021
4.0
Verified Review
Definitely recomemnd
We chose Heritage Place because I thought they had a lot to offer and the staff here are great. The apartment sizes at the facility are really good. I think they could improve on the portion sizes, our loved one thinks that they are a little too small. I would definitely recommend to others looking.
Cleanliness
5
Friendliness
5
Meals & Dining
3
Value for Cost
4
Concerned family - Family/friend
Assisted Living
September 23, 2021
1.0
Not a place for Mom or anyone
Heritage Place appears to be nice It's all a facsade Cock roach infested rooms.. When updates are made they paint fresh paint over water damaged walls. The young ladys at the desk are super nice but have to put up with so many complaints due to poor choices made by the higher staff Seniors should be respected its not happening here But most importantly the disrespect by the head Administrator to the seniors that live in the facility It's a shame
Cleanliness
1
Friendliness
2
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
anonymous - Family/friend
Independent Living
June 23, 2021
4.0
Verified Review
Families experience
The biggest improvement this community could make would be the meal service.
Cleanliness
5
Staff
5
Friendliness
5
Meals & Dining
2
Value for Cost
4
anonymous - Family/friend
Assisted Living
June 9, 2021
5.0
Verified Review
Would recommend
The feedback our loved one has given us about the meals is that they are great. While our loved one was there due to the covid restrictions the activities were more scaled back and much more limited.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Activities
5
Meals & Dining
5
Mickey - Family/friend
Independent Living
May 12, 2021
5.0
Verified Review
Peace of Mind
It is an ideal place and they do a good job with my mom. It is well managed. My mom seems to enjoy the food and doesn't have any complaints. She likes the fact it isn't too spicy. The communication with the staff is excellent.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Value for Cost
5
anonymous - Family/friend
Independent Living
September 18, 2020
4.0
Verified Review
I would recommend if you can afford it
We chose Heritage Place because of the location. I would want families to know when looking into the facility that the staff here are not happy with management. The management changed while my mother was there, the direct care was great and they took good care of her, but the new management was not great while she was there. The day to day staff was fantastic though. I would recommend if you can afford it.
Cleanliness
5
Friendliness
5
Value for Cost
1
Care Services
3
Activities
0.5
anonymous - Industry reviewer
Independent Living
September 1, 2020
5.0
Great Place for Seniors
This community is in the downtown historical district of Fayetteville. It is a great location for the resident to participate in outings and walks downtown. It is a older community but it is in the historic district. I has a creek and scenic views as well as views of the downtown city-scape off of the balconies on every apartment. All of the staff seem to care about the residents and their happiness.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Michelle Andrade - Family/friend
Independent Living
March 2, 2020
4.0
Verified Review
Review of Heritage Place
Awesome residence and delightful staff. I enjoy my visits and meals with my Grandmother.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
TERRI WILDE - Family/friend
Independent Living
October 5, 2018
4.5
LOVE Heritage Place1
I am so very pleased that my Mother and I chose the Heritage Place for her senior living facility! What an awesome place!!! The entire staff makes you feel like family and takes personal care of all the residents. Everyone is always happy, both residents and staff. It's a very welcoming experience and I feel extremely comfortable knowing my Mother is part of such a caring facility! I would highly recommend their Senior Living Facility!!!!
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
anonymous - Toured community
Independent Living
July 16, 2018
5.0
Wonderful experience! Seniors seemed happy and content. Friendly atmosphere. Great amenities, and services to make life easier for our seniors.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Heritage Place
July 20, 2018
Thank you for your review. We believe that everyone deserves a great life and do everything we can to make that happen. At Heritage Place, we try and provide our residents with a wide variety of activities to fill their day with. I am glad to hear it was a wonderful experience.
Mrs. Sheila Gorman - Family/friend
Independent Living
January 9, 2018
5.0
Verified Review
A Gem in Fayetteville, NC
I have family members now residing at the Heritage Place. From the first visit looking until the present, the staff and facility continue to exceed my expectations. [Removed] is the best! She worked with us and I am so happy to have my family members here. My family has started to settle in with the aid of the staff and other residences. This transition has been wonderful. This facility is really a gem in Fayetteville, Thank you
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
3
Viewing 1-20 out of 33 reviews

Amenities
at Heritage Place

Healthcare Services

  • Staffing & Ancillary Services
  • Incontinence Care
  • Medication Management
  • Diabetic Care
  • Memory Care
  • Non-Ambulatory Care

Meals & Dining

  • Room Service
  • Restaurant Style Dining
  • Guest Meals
  • Gluten-free
  • Meals Provided
  • Low / No Sodium

Room Amenities

  • Wheelchair Accessible Showers
  • Private patio, deck, or balcony
  • Cable or Satellite TV
  • Handicap Accessible
  • Air Conditioned
  • Kitchenette
  • Full kitchen
  • Ground Floor Units

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Property Convenient to Public Transit
  • Complimentary Transportation
  • Resident Parking Available
  • Uncovered Parking

Pets

  • Dogs Allowed
  • Cats Allowed
  • Weight Limit (lbs)

Common areas

  • Indoor Common Areas
  • TV Lounge
  • Private Bath
  • Library
  • Meeting Room
  • Barber Shop
  • Beauty Salon
  • Outdoor Common Areas
  • Outside Patio

Recreational areas

  • Raised Garden Beds
  • Game Room
  • Piano or Organ
  • Fitness Center
  • Movie or Theater Room

Services

  • Laundry Service / Drycleaning
  • Grocery Shopping and Errands
  • Beautician
  • Housekeeping

Languages spoken

  • English
  • Spanish
  • German
  • Korean

Activities

  • Devotional Activities Offsite
  • Holiday Parties
  • Catholic Services
  • Wii Bowling
  • Art Classes
  • Birthday Parties
  • Bible Study Group
  • Trivia Games
  • Activities On-site
  • Community Service Programs
  • Live Dance or Theater Performances
  • Gardening Club
  • Book Club
  • Wine Tasting
  • Devotional Activities On-Site
  • Stretching Classes
  • Resident Band or Musicians
  • Walking Club
  • BBQs or Picnics
  • Day Trips and Outings
  • Happy Hour
  • Activities Off-site
  • Brain fitness / Dakim
  • Live Musical Performances
  • Dances

Neighborhoods
around Heritage Place

See what the neighborhood has to offer and what’s nearby:
Heritage Place in google map

Frequently Asked Questions
about Heritage Place

Heritage Place offers Studio. Learn more.

A Place for Mom has scored Heritage Place 8.7 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (910) 323-4925 to reach a resident at Heritage Place.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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