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Juniper Village at Preston Hollow

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12400 Preston Rd, Dallas, TX 75230

9.1
Review score
46 reviews
Add review
9.1
Review score
46 reviews
5 star
48%
4 star
37%
3 star
11%
2 star
4%
1 star
0%
See all reviews
8.6
Review score
819 reviews
24 facilities
For pricing & availability:
(866) 374-4058
Pricing promotions expiring soon
Juniper Village at Preston Hollow
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Juniper Village at Preston Hollow outdoor common area
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44 Floor plans available
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Jan B
-
Family/friend
5.0
Lovely Staff with Longevity
So many of staff here have been with the community for many years! The Chef has been there 15 years! You know the food is good if he is still there. The Med Tech has been there 9 years! The care staff, I saw some had been there over 10 years. All in all, friendly, caring and great care

About the facility
Juniper Village at Preston Hollow

Juniper Village at Preston Hollow is an assisted living and memory care community located north of Dallas, Texas on the Dallas/Preston line and would be ideal for those looking in the north Dallas area. The community features extensive amenities, personalized services, and pet-friendly senior apartments to help your loved one feel at home. Located on about two acres of beautifully landscaped grounds, the community is surrounded by schools, churches, and a quiet residential neighborhood.

At Juniper Village at Preston Hollow, the community is ideally sized with only about 78 residents in assisted living and 24 in memory care. This means your loved one can discover an array of activities to match their preferences without feeling lost in the shuffle.

For example, the arts and crafts studio is a hub of creativity where residents gather to learn new pastimes or perfect old hobbies. To stay active, the community has multiple fitness centers as well as an engaging fitness and wellness program. If residents prefer a more relaxed day, they can find a favorite book in the library or simply take a stroll on the outdoor walking paths.

Other amenities include:

  • Community kitchen
  • Private dining room
  • General store
  • Game room
  • On-site beauty parlor and barber shop

Assisted living residents at Juniper...

Read more

Senior living options offered

Assisted Living

Memory Care

Pricing
for Juniper Village at Preston Hollow

Total monthly costs depend on room type, select services, and the level of care needed.

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Current promotions
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Juniper Village at Preston Hollow outdoor common area
Juniper Village at Preston Hollow

12400 Preston Rd, Dallas, TX 75230

Brookdale Lake Highlands community exterior
Brookdale Lake Highlands

9715 Plano Road, Dallas, TX 75238

Iris Memory Care of Turtle Creek
Iris Memory Care of Turtle Creek

3611 Dickason Ave, Dallas, TX 75219

Walnut Place - AL/MC
Walnut Place - AL/MC

5515 Glen Lakes Dr, Dallas, TX 75231

9.1
Review score
46 reviews
9.1
Review score
46 reviews
5 star
48%
4 star
37%
3 star
11%
2 star
4%
1 star
0%
9.9
Review score
56 reviews
9.9
Review score
56 reviews
5 star
48%
4 star
30%
3 star
5%
2 star
4%
1 star
13%
9.9
Review score
45 reviews
9.9
Review score
45 reviews
5 star
80%
4 star
18%
3 star
2%
2 star
0%
1 star
0%
9.5
Review score
71 reviews
9.5
Review score
71 reviews
5 star
67%
4 star
13%
3 star
10%
2 star
0%
1 star
10%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Fee Discount

Reduces entrance fees required upon move in

Active promotion

Veteran & Employee Discounts

Provides discounts to veterans, teachers and employees of certain companies.

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Memory Care

Amenities
at Juniper Village at Preston Hollow

Healthcare Services

  • Medication Management
  • Staffing & Ancillary Services
  • Memory Care
  • Incontinence Care
  • High Acuity Care
  • Diabetic Care
  • Non-Ambulatory Care

Meals & Dining

  • Guest Meals
  • Vegan
  • Meals Provided
  • Pureed Meals
  • Professional Chef
  • Restaurant Style Dining
  • International Cuisine
  • Kosher
  • Low / No Sodium
  • Special Dining Programs
  • Room Service
  • No Sugar
  • Anytime Dining
  • Gluten-free
  • Vegetarian
  • Organic

Room Amenities

  • Kitchenette
  • Wheelchair Accessible Showers
  • Cable or Satellite TV
  • Handicap Accessible
  • Ground Floor Units
  • Garden View
  • Air Conditioned
  • Respite or Short Term Stays Offered
  • Wi-Fi/high-speed internet

Community Amenities

On-site dining options

  • Private Dining Room
  • Café or Bistro

Transportation & parking

  • Complimentary Transportation
  • Property Convenient to Public Transit
  • Uncovered Parking
  • Resident Parking Available

Pets

  • Cats Allowed
  • Dogs Allowed
  • Pet Care Available

Common areas

  • Beauty Salon
  • Meeting Room
  • Indoor Common Areas
  • Computer or Media Center
  • Library
  • Central Fireplace
  • Outdoor Common Areas
  • Outside Patio
  • Private Bath
  • TV Lounge

Recreational areas

  • Game Room
  • Raised Garden Beds
  • Piano or Organ
  • Arts and Crafts Center

Services

  • Laundry Service / Drycleaning
  • Grocery Shopping and Errands
  • Beautician
  • Housekeeping

Languages spoken

  • Spanish
  • English

Activities

  • Karaoke
  • Day Trips and Outings
  • Wine Tasting
  • Visiting Chaplain or Priest
  • Dances
  • Art Classes
  • Brain fitness / Dakim
  • Protestant Services
  • Birthday Parties
  • Catholic Services
  • Quilting or Sewing Club
  • Devotional Activities Offsite
  • Intergenerational Programs
  • Educational Speakers / Life Long Learning
  • Book Club
  • Pet-focused Programs
  • Bridge Club
  • Cooking Club
  • Happy Hour
  • Community Service Programs
  • Visiting Rabbi
  • Reminiscence Programs
  • Choir / Singing Club
  • Sensory-based Programs
  • Other Religious Services
  • Cards / Pinochle Club
  • Holiday Parties
  • Gardening Club
  • Devotional Activities On-Site
  • Wii Bowling
  • BBQs or Picnics
  • Live Dance or Theater Performances
  • Walking Club
  • Trivia Games
  • Live Musical Performances
  • Resident Band or Musicians
  • Forever Fit
  • Stretching Classes
  • Bible Study Group
  • Cooking Classes
  • Community Service Organizations
  • Jewish Services
  • Christian Services
  • Tai Chi
  • Men's Club
  • Activities On-site
  • Live Well Programs
  • Yoga / Chair Yoga
  • Activities Off-site
  • Current Events Club

Reviews

for Juniper Village at Preston Hollow

9.1Review score46 reviews
9.1
Review score
46 reviews
5 star
48%
4 star
37%
3 star
11%
2 star
4%
1 star
0%
Juniper Communities
8.6
Review score819 reviews24 communities
Write a review
A Place for Mom has scored Juniper Village at Preston Hollow with 9.1 out of 10 using our proprietary review score based on 10 reviews in the last 2 years. Over all time, Juniper Village at Preston Hollow has 46 reviews with an average "overall experience" of 4.2 out of 5.
Overall Rating
4.2
Cleanliness
4.2
Friendliness
4.4
Care Services
4.3
Staff
4.9
Meals & Dining
4.8
Activities
4.3
Value for Cost
4.3
A Place for Mom has scored Juniper Village at Preston Hollow with 9.1 out of 10 using our proprietary review score based on 10 reviews in the last 2 years. Over all time, Juniper Village at Preston Hollow has 46 reviews with an average "overall experience" of 4.2 out of 5.
Parent company
Juniper Communities
8.6
Review score819 reviews24 communities
Logo for Juniper Communities
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Overall Experience
Date Submitted
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Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 46 reviews
Jan B - Family/friend
Assisted Living
May 13, 2024
5.0
Lovely Staff with Longevity
So many of staff here have been with the community for many years! The Chef has been there 15 years! You know the food is good if he is still there. The Med Tech has been there 9 years! The care staff, I saw some had been there over 10 years. All in all, friendly, caring and great care.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Ed - Family/friend
Assisted Living
December 14, 2023
5.0
Verified Review
A needed life changing event comes true
The decision to move to Juniper Village at Preston Hollow has made a remarkable improvement in my sister's life. The staff has been so supportive and helpful. She is very happy and is enjoying herself. I feel comfortable knowing she is with people I trust to watch over her. She is enjoying the food and personal treatment. Her room is kept clean and the staff was very helpful during her move in. Communication with the staff has been very good. I would recommend this facility to others.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Juniper Village at Preston Hollow
January 23, 2024
Thank you for this great review. We are so happy your sister is thriving here!
anonymous - Family/friend
Assisted Living
March 28, 2023
2.0
Verified Review
All around disappointed
With the care services - the physical and occupational therapy that was paid extra by our family was excellent, they were great. However the care provided by the community was the opposite. We had pulled our loved one our early due to being sent to the hospital twice and on the second trip the hospital told us to find a different option for our loved one - that spoke volumes to us since our loved one pretty much digressed upon move in. With the meals our loved one had issues with constipation - they weren't the healthiest and did not have a good variety.
Cleanliness
1
Friendliness
4
Care Services
1
Staff
4
Meals & Dining
3
Activities
4
Value for Cost
2
Response from Juniper Village at Preston Hollow
June 28, 2023
We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around.
Anonymous - Toured community
Assisted Living
March 7, 2023
4.0
Verified Review
My Tour Experience at Juniper Village at Preston Hollow
Juniper Village was similar to another community we toured. The staff were great to work with. The location was a little further from family than we wanted.
Response from Juniper Village at Preston Hollow
June 28, 2023
Thank you for taking time to share about your experience!
anonymous - Family/friend
Assisted Living
December 5, 2022
4.0
Verified Review
Good Care for My Mom
Juniper Village is working out well for my mom. The people are really nice. It's a nice facility, and they're taking good care of my mom. I feel comfortable having her there.
Jim and Mary - Family/friend
Assisted Living
September 8, 2022
5.0
Verified Review
A great fit
We have been very pleased with Juniper Village at Preston Hollow, they get all 5 stars. What sticks out most about the facility is the friendly staff and they take excellent care of their residents.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Family/friend
Assisted Living
September 6, 2022
5.0
Verified Review
a nice community
This community is always very clean they do a really good job with that and all of the staff members are good people. What we have seen of the meals they look to be fine. Bingo is a big thing here and [name removed] is their activities coordinator who does a lot of things to really get the residents included. They are about at 50% capacity and the facility coordinator [name removed] is so sweet and is very engaged and has been helpful with the process. We would absolutely recommend this community to other families.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Family/friend
Assisted Living
July 18, 2022
5.0
Verified Review
Happy With Our Choice
We felt very comfortable having Mom there, and she felt good there as well.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Family/friend
Assisted Living
July 13, 2022
5.0
Verified Review
Juniper Village at Preston Hollow review
We had a very good experience, everything was really good and our loved one was overall very happy and they were very happy with her. We are even recommending some neighbor's to go check out Juniper Village for their loved one. Sometimes after 7pm it was a little difficult to gain access because sometimes there wouldn't be anybody at the desk so that is maybe something they could work to improve on
David B - Toured community
Assisted Living
June 28, 2022
3.5
Verified Review
Tour of Juniper Village
I toured Juniper Village at Preston Hollow and had a good first impression & tour. I noticed that the rooms were very small and a bit rough. It looked like they took an office building and converted it into an apartment. We chose another community mainly because the rooms were not well finished here at Juniper Village.
anonymous - Family/friend
Assisted Living
March 10, 2022
3.0
Verified Review
Juniper Village at PReston Hollow review
The therapy at Juniper Village was just the best we ever had, it was absolutely wonderful. However the care services were truly lacking, we know staffing was a struggle but responsive time was far from quick.
Julia J Gibson - Family/friend
Assisted Living
August 9, 2021
5.0
Your loved one will THRIVE at Juniper
From my heart and soul, I’m sharing this review so the world will know how Juniper has changed my friend’s life. She’s in her late eighties and suffers from Parkinson’s, critical stage dementia, blindness and COPD. The triage of compassionate medical personnel and caregivers is truly beyond my expectations. Not only was the on-boarding a flawless experience for my friend, but every day that I visit her I see joy, delight, and an eagerness to socialize with other residents. Her sparkle is back and her attitude is pure happiness. Comfortable seating alcoves, beautifully crafted meals (served on glass plates with cloth napkins!!), well-designed resident rooms, and activities designed to help her thrive are refreshing and obviously working. Kudos to our PFM advocate, [name removed]. and the Juniper team for improving my friend’s life beyond measure – she’s in the most trusted care I could have hoped for.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Scott - Toured community
Assisted Living
August 6, 2021
5.0
Great assistant living community
The directors were superb in their knowledge of what my mom needed to feel comfortable. The support staff, to include the activities director, went up and beyond to showcase the benefits of the center. The center was clean and the food menu was tailored for quality. Each room could be adjusted to fit one desires and the price for what one receives is substantial. I strongly recommend this assistant living to put your love ones.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Toured community
Assisted Living
July 14, 2021
3.0
Less sitting areas,less dog friendly and smoke friendly,great alcove room
Cleanliness
3
Friendliness
3
Care Services
3
Activities
3
Value for Cost
3
Cecilia - Family/friend
Assisted Living
June 19, 2021
5.0
So Welcoming
Very pleased with our Mom’s experience so far. Juniper met all the needs we were looking for . Good location, beautiful and homey campus, good staff and other amenities to help her feel at home and well cared for. The welcome, the day she moved in, was warm, sincere and helpful for her to transition from her home. We appreciate the encouragement to always call if we have questions. We are impressed with Juniper’s style of management, corporate and local.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Family/friend
Memory Care
November 27, 2018
5.0
My mother has been at Brookdale Preston for nearly 4 years now. I have been nothing less than thrilled with the level of care she has received. As with anywhere, there will be hiccups along the way, but Brookdale is fantastic about addressing & fixing any issues. I always feel welcomed & comfortable. Mom is thriving with activities, socializing, etc. But the best thing is the level of healthcare they get. Mom became ill over the summer. They called me immediately. During her treatment & recovery, Brookdale Preston's first concern was for her well being and the well being of every resident. Not only that, but they offered support & superior communication during that time. She recovered quickly! Keep up the great work, Brookdale!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Michelle - Family/friend
Memory Care
June 28, 2018
4.5
A Happy Place
My mother has been at Brookdale for 7 years. Through these past years her mental and physical health have declined, but NOT the care that she has received from when she first joined this community. From every angle and aspect of service, it has been the best we could have asked for. The staff truly has ties with each individual, and they always go out of their way to meet their needs. They are warm and compassionate and it shows!
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
anonymous - Toured community
Memory Care
April 1, 2018
4.0
room sizes are adequate, I was surprised to find a small refrigerator/freezer and microwave in a closet. activities are numerous with craft and painting. Outdoor space is nice.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Michelle Crum - Family/friend
Memory Care
March 30, 2018
5.0
Verified Review
A Happy Place
Our mother moved into Brookdale Preston 6 years ago, and we have been happy with every aspect of the Brookdale Preston facility. The positive energy, positive people, the lay out of Brookdale and the care givers have proven to be nothing but POSITIVE!! This has been a difficult transition in our lives, and we are truly blessed to have Brookdale.
Cleanliness
3.5
Friendliness
4.5
Value for Cost
4.5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
December 14, 2017
5.0
Verified Review
Very classy facility and wonderful staff
My loved one lives here. It’s a wonderful place, we really love it. The staff is real nice, the residents are friendly, and I love the dining room. It’s so classy and it’s really what you want. The food is excellent and there are plenty of options to choose from. Everything is very clean and housekeeping comes by her room once a week to clean everything. There are also a lot of activities for the residents to participate in, like bingo and movie nights, and different holiday events. I would recommend this place for others and even for myself.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-20 out of 46 reviews

Neighborhoods
around Juniper Village at Preston Hollow

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Frequently Asked Questions
about Juniper Village at Preston Hollow

Juniper Village at Preston Hollow offers Studio and 1 Bedroom. Learn more.

A Place for Mom has scored Juniper Village at Preston Hollow 9.1 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (972) 661-3111 to reach a resident at Juniper Village at Preston Hollow.

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  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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