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Emerald Crest of Minnetonka

13401 Lake St Ext, Minnetonka, MN 55305

5 reviews
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5 star
60%
4 star
0%
3 star
20%
2 star
0%
1 star
20%
See all reviews
5.6
Review score
122 reviews
37 facilities
For more information about senior living options:
(866) 374-4058
Emerald Crest of Minnetonka
Emerald Crest of Minnetonka community exterior
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Emerald Crest of Minnetonka in google map

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david flaherty
-
Family/friend
4.5
Treated my mother well.
My mom was one of the longest living patients here. She recently passed away after 8 long years. She was well loved by the staff and well treated. The staff was always friendly and caring as far as I could attest to. It's a difficult job with many degrees of memory loss among the individu

About the facility
Emerald Crest of Minnetonka

Emerald Crest of Minnetonka in Minnetonka, MN is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Memory Care

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Emerald Crest of Minnetonka community exterior
Emerald Crest of Minnetonka

13401 Lake St Ext, Minnetonka, MN 55305

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Review score
54 reviews
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4 star
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3 star
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9.5
Review score
31 reviews
5 star
55%
4 star
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3 star
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9.1
Review score
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9.1
Review score
20 reviews
5 star
70%
4 star
20%
3 star
0%
2 star
0%
1 star
10%
Studio
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Studio
Starting at $X,XXX/mo
Studio
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Studio
Starting at $X,XXX/mo
1 bedroom
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1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
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2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Reviews

for Emerald Crest of Minnetonka

5 reviews
5 star
60%
4 star
0%
3 star
20%
2 star
0%
1 star
20%
Cassia
5.6
Review score122 reviews37 communities
Write a review
A Place for Mom has scored Emerald Crest of Minnetonka with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Emerald Crest of Minnetonka has 5 reviews with an average "overall experience" of 3.5 out of 5.
Overall Rating
3.5
Cleanliness
3.9
Friendliness
3.6
Care Services
3.8
Staff
Meals & Dining
Activities
3.7
Value for Cost
3.5
A Place for Mom has scored Emerald Crest of Minnetonka with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Emerald Crest of Minnetonka has 5 reviews with an average "overall experience" of 3.5 out of 5.
Parent company
Cassia
5.6
Review score122 reviews37 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-5 of 5 reviews
david flaherty - Family/friend
Memory Care
April 11, 2020
4.5
Treated my mother well.
My mom was one of the longest living patients here. She recently passed away after 8 long years. She was well loved by the staff and well treated. The staff was always friendly and caring as far as I could attest to. It's a difficult job with many degrees of memory loss among the individuals. Thanks for taking such good care of my mother.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
Merlajean Gartland - Family/friend
Memory Care
September 13, 2019
4.5
Verified Review
Emerald Crest Mtka
My mother has been at Emerald Crest Mtka for over two years, and we are very happy with it. We love the layout! There are 12 bedrooms circling a large living room and dining room. I like that they have bedrooms, not apartments, which encourages residents to leave their bedroom and come out to where all the action is. And there are activities available seven days a week. Emerald Crest has three houses, each with different levels of dementia, which works really well. I wanted mom to be with other Seniors who have similar mental and physical capabilities as she does, so that she could make friends. It has worked out really well, and she has made friends. I remember walking her to a table for lunch one of the first days she was there. Her whole face lit up when she saw who she would be sitting with. She didn’t know their names, but she knew that she liked them. Mom has gotten excellent nursing/health care at Emerald Crest. When mom moved in, she had infected diabetic ulcers on her feet and legs that we thought would kill her. She has gotten such good care at Emerald Crest that when these diabetic ulcers do occur, they are quickly treated before they can get worse. I feel that they are no longer a threat to her life. The staff at Emerald Crest has always quickly responded to our questions and concerns. Because I am confident about the quality of care my mother is getting, I don’t worry about what is happening when I’m not there. I’m able to go on vacation, and even travel out of the country, knowing that my mother is being well cared for. I highly recommend the Minnetonka Emerald Crest.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
3.5
Care Services
4.5
Activities
4.5
Barbara Johnson - Family/friend
Memory Care
March 16, 2018
0.5
The staff is unprofessional. They show no caring for my family after my husband died. He had been a resident for 16 months and passed away there. Not a single person had the common courtesy to call and express their concern. All I heard was to come and clear out his room so they could paint and clean it for the next person. No activities when I visited and rude aids., except for a few good ones. [Name removed] was not a good representative. I would never ever recommend to anyone to put their loved ones at Emerald Crest Minnetonka. Very upset with the staff. I advocated for my husband because he couldn't do it for himself.
Cleanliness
2.5
Friendliness
1
Value for Cost
1.5
Care Services
2
Activities
1.5
Response from Emerald Crest of Minnetonka
July 27, 2018
We are not sure why, but your review was only recently posted to our site, and we are sorry we did not see it sooner. We would like to reach out to you to discuss all your concerns. Emerald Crest offers activities every day, seven days a week, under the supervision of trained occupational therapists. Staff are trained extensively to help residents feel a strong sense of success and to provide care that is personalized uniquely to each individual. If you can please contact us at [removed] we would welcome the chance to talk with you.
Pat S. - Family/friend
Memory Care
June 23, 2017
5.0
Emerald Crest Exceeded Expectations
The home-like environment is definitely what my mom needs. She feels comfortable and safe at Emerald Crest. All staff members have done an awesome job of caring for my mom and improving the quality of life that dementia can steal away from patients. The programming is far superior to that of any other facilities we checked into. Emerald Crest not only cares for their residents; they provide valuable support for the families as well.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Emerald Crest of Minnetonka
June 27, 2017
Thank you for sharing your review today; it means a lot to us to know that you feel supported as a family member, and that you are impressed by our programs and staff! We are truly thrilled that your family chose Emerald Crest by Augustana Care.
A Place For Mom Customer - Toured community
Memory Care
December 27, 2012
3.0
Verified Review
This was not one of my favorites, as ...
This was not one of my favorites, as it was small - 12 residents in each house and the people seemed more advanced, plus it would be about $10,000.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
Response from Emerald Crest of Minnetonka
October 30, 2015
Thank you for sharing your thoughts. I agree that our settings are smaller than large institutional environments. This is the result of a deliberate choice to create a homey, intimate setting that is easy to navigate for those who need memory care. In fact, our founders asked memory care experts from around the country to help them devise an environment to enable residents with cognitive issues to feel as independent as possible. Our program was created to celebrate the unique needs of residents as they navigate transitions and we accomplish this with three distinct levels of care. The Vine Program serves those who are just beginning to experience changes in memory and cognition. The Spring Program serves those who need a bit more assistance; and the Marigold Program helps those with more advanced needs. I believe you may have visited a house where people's needs are more advanced. The average cost at Emerald Crest is between $5800 and $6000 a month, and is nowhere near $10,000. Should you have any more questions, please feel free to contact me directly at [removed].
Viewing 1-5 out of 5 reviews

Amenities
at Emerald Crest of Minnetonka

Healthcare Services

  • Staffing & Ancillary Services
  • Memory Care
  • Non-Ambulatory Care
  • Incontinence Care
  • Medication Management
  • Diabetic Care

Meals & Dining

  • Low / No Sodium
  • Meals Provided
  • No Sugar
  • Guest Meals
  • Special Dining Programs

Room Amenities

  • Wheelchair Accessible Showers
  • Ground Floor Units
  • Respite or Short Term Stays Offered
  • Air Conditioned
  • Handicap Accessible

Community Amenities

Transportation & parking

  • Transportation at Cost
  • Property Convenient to Public Transit

Common areas

  • Outside Patio
  • Beauty Salon
  • Outdoor Common Areas
  • TV Lounge
  • Central Fireplace
  • Indoor Common Areas

Recreational areas

  • Piano or Organ
  • Raised Garden Beds

Services

  • Beautician
  • Housekeeping

Activities

  • Visiting Chaplain or Priest
  • Mormon/LDS Services
  • Light Therapy Programs
  • Activities Off-site
  • Brain fitness / Dakim
  • Live Musical Performances
  • Day Trips and Outings
  • BBQs or Picnics
  • Protestant Services
  • Pet-focused Programs
  • Stretching Classes
  • Devotional Activities On-Site
  • Sensory-based Programs
  • Intergenerational Programs
  • Other Religious Services
  • Montessori Programs
  • Live Dance or Theater Performances
  • Gardening Club
  • Activities On-site
  • Educational Speakers / Life Long Learning
  • Jewish Services
  • Birthday Parties
  • Trivia Games
  • Reminiscence Programs
  • Karaoke
  • Art Classes
  • Holiday Parties
  • Catholic Services

Neighborhoods
around Emerald Crest of Minnetonka

See what the neighborhood has to offer and what’s nearby:
Emerald Crest of Minnetonka in google map

Frequently Asked Questions
about Emerald Crest of Minnetonka

Emerald Crest of Minnetonka offers Studio and Semi-Private. Learn more.

Call (952) 908-2215 to reach a resident at Emerald Crest of Minnetonka.

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