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Elderwood Assisted Living at West Seneca

580 Orchard Park Road, West Seneca, NY 14224

8.8
Review score
24 reviews
Add review
8.8
Review score
24 reviews
5 star
55%
4 star
29%
3 star
8%
2 star
8%
1 star
0%
See all reviews
7.4
Review score
321 reviews
18 facilities
For pricing & availability:
(866) 374-4058
Elderwood Assisted Living at West Seneca
Elderwood Assisted Living at West Seneca
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VR
-
Family/friend
5.0
Review for Elderwood Assisted Living at West Seneca
We think the facility is very nice. Our experience the past year has been very good. Overall I think our complaint would be with the day of arrival entry process. It was VERY long, often duplicative of questions and things we'd already gone over with the facility, but the bigger issue, I t

About the facility
Elderwood Assisted Living at West Seneca

Surrounded by landscaped greenery in the suburban area of West Seneca, New York, Elderwood Assisted Living at West Seneca offers long- and short-term care. Residents and their families can have peace of mind knowing the community is near the local hospital.

Elderwood Assisted Living at West Seneca provides quality care accompanied by living accommodations. Round-the-clock caregivers and nursing staff provide consistent supervision and care. The community not only offers assisted living but also enhanced care for residents who need further assistance. With 112 apartments, the community offers a variety of modern floor plans, including studio, one-bedroom, and two-bedroom options.

While living at Elderwood Assisted Living at West Seneca, residents can explore the on-site amenities and participate in daily activities. Beautiful luxuries are featured throughout the community, including the landscaped backyard with a shaded patio, a koi pond, and visitations from wildlife animals. Beyond the outdoor area, the community has a restaurant-style dining room where residents can sit and eat together each day. Between mealtimes and a fully scheduled activity calendar, residents have multiple opportunities to make friends. Common daily pastimes include exercises, brain games, religious services, coffee socials, Wii games, hand massages, as well as various club meetings. Experience a stimulating lifestyle...

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Senior living options offered

Assisted Living

Pricing
for Elderwood Assisted Living at West Seneca

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Elderwood Assisted Living at West Seneca

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Elderwood Assisted Living at West Seneca
Elderwood Assisted Living at West Seneca

580 Orchard Park Road, West Seneca, NY 14224

Brookdale Williamsville
Brookdale Williamsville

6076 Main Street, Williamsville, NY 14221

Peregrine Senior Living at Orchard Park community exterior
Peregrine Senior Living at Orchard Park

101 Sterling Drive, Orchard Park, NY 14127

Peregrine Senior Living at Cheektowaga community exterior
Peregrine Senior Living at Cheektowaga

575 Cayuga Creek Road, Cheektowaga, NY 14227

8.8
Review score
24 reviews
8.8
Review score
24 reviews
5 star
55%
4 star
29%
3 star
8%
2 star
8%
1 star
0%
9.5
Review score
23 reviews
9.5
Review score
23 reviews
5 star
57%
4 star
22%
3 star
17%
2 star
4%
1 star
0%
9.5
Review score
28 reviews
9.5
Review score
28 reviews
5 star
72%
4 star
14%
3 star
0%
2 star
7%
1 star
7%
9.2
Review score
53 reviews
9.2
Review score
53 reviews
5 star
39%
4 star
25%
3 star
15%
2 star
6%
1 star
15%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
--
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Care types offered

1

Assisted Living

Care types offered

1

Memory Care

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Memory Care

Reviews

for Elderwood Assisted Living at West Seneca

8.8Review score24 reviews
8.8
Review score
24 reviews
5 star
55%
4 star
29%
3 star
8%
2 star
8%
1 star
0%
Write a review
A Place for Mom has scored Elderwood Assisted Living at West Seneca with 8.8 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Elderwood Assisted Living at West Seneca has 24 reviews with an average "overall experience" of 4.2 out of 5.
Overall Rating
4.2
Cleanliness
4.5
Friendliness
4.4
Care Services
4.1
Staff
4.5
Meals & Dining
4.7
Activities
4.3
Value for Cost
4.2
A Place for Mom has scored Elderwood Assisted Living at West Seneca with 8.8 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Elderwood Assisted Living at West Seneca has 24 reviews with an average "overall experience" of 4.2 out of 5.
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Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 24 reviews
VR - Family/friend
Assisted Living
February 22, 2024
5.0
Verified Review
Review for Elderwood Assisted Living at West Seneca
We think the facility is very nice. Our experience the past year has been very good. Overall I think our complaint would be with the day of arrival entry process. It was VERY long, often duplicative of questions and things we'd already gone over with the facility, but the bigger issue, I think, is no one checked back with us to see how it went! Once we were in, that was it! My husband and I both thought that it would have been nice to at least get a phone call asking how everything went, if it was smooth, if we had questions/suggestions. But there was absolutely nothing. We chose Elderwood West Seneca because it was fairly close to where we lived, but also because it was bright and clean, and the rooms weren't worn down and old. The common areas and dining room are very nice, and [name removed], our contact that signed us up, was very helpful and easy to contact.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
October 25, 2023
4.0
Verified Review
Elderwood Assisted Living review
It's only 3 months but I would give them a 4.5 in all the categories. I am starting to feel comfortable with my choice. The staff are very nice and caring. I think it is a wonderful safe place for our more vulnerable family members.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Vicki - Family/friend
Assisted Living
April 24, 2023
5.0
Verified Review
Great Place to Be
This is a very nice place. The staff are very good to work with and responding to the family's questions. There was no follow up with the family specifically about the admittance and re-entering the community after rehab with our loved one. It would be nice to see a coordinator call the family to ask follow up questions and be proactive with any changes. There are three meals a day offered, and our loved one seems to enjoy the meals. There are options if the resident doesn't care for the main option available they can choose another item available. The community is friendly and well maintained and clean.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Norine - Toured community
Assisted Living
December 6, 2022
5.0
Verified Review
tour review
Our family had an in person tour and we thought it was a fine tour experience but unfortunately they would not be able to accept our loved one just due to the level of care they needed .
Anonymous - Family/friend
Assisted Living
November 16, 2022
4.0
Verified Review
Review for Elderwood Assisted Living at West Seneca
They made a lot of promises surrounding meal requirements, time to get up in the morning requirements, accountability on staff for monitoring my loved one. They have not been great with those things.. The nursing staff can't provide answers when asked pointed questions about my loved ones behavior. It's very musical and my loved one loves that part.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Anonymous - Family/friend
Assisted Living
June 24, 2022
4.0
Verified Review
Good Community
I like the community. I do spend a lot of time there, and feel like I am working in partnership with them. I am unsure what it would be like if I was in a different city and my loved one was here. I believe that with me visiting it helps keep the level of care where I like to see it. There is a medical condition that was under control and it has reappeared, and I feel like the physician and physician's assistant aren't digging into it as hard as they could to find out why it has reappeared. I feel out of the communication loop with care staff since moving my loved one from their Primary Care Physician to the community physician and physician assistant. My loved one enjoys the food, activities, and the community itself. The grounds and building are also enjoyed by my loved one.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
5
Activities
5
Value for Cost
4
DF - Family/friend
Assisted Living
February 28, 2022
5.0
Verified Review
Caring environment for your loved one.
The admissions process was painless. They were very helpful. They were detailed with lists that we needed for a smooth transition upon move-in. They were very helpful for my family member, who has memory loss, to acclimate to the facility. He absolutely loves the food, to the point that we don't even bring him food anymore. He tells us he doesn't want it. With his memory loss, the staff, is very accommodating and kind. We have not had one complaint in the time that he's been there.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Family/friend
Assisted Living
September 28, 2020
4.0
Verified Review
Overall a great community to live in!
We really liked the welcoming staff when we first came to Elderwood, they were excellent. This community was very clean and very bright when your first walked in. The care services seem to be very good at this community, as well as the activities. They have live entertainment, bingo games and mass on a regular bases. The menu seems very good, we have eaten there a couple times and they offer a great variety. Our loved one has yet to complain about the food.
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Assisted Living
September 25, 2020
3.0
Verified Review
It's inconsistent
The friendliness of the staff varies depending on who you talk to, it seems like they want to charge you for everything, everything is extra. This is assisted living, but our loved one sometimes has to beg for assistance. Because of COVID there are not any activities but even beforehand there seem to not be that many. The rooms are fine, pretty adequate. They have two smalls elevators for the whole place so you have to cram in the elevator. We haven't really seen the food, but our loved one says it varies, sometimes it is good and sometimes its bad.
Cleanliness
5
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
anonymous - Family/friend
Assisted Living
June 30, 2020
3.0
Verified Review
Elderwood Assisted Living At West
They were very good about keeping the community clean. All the staff were friendly both to my mother but also to us as the family. The care they were providing was great, however, once the Covid-19 pandemic came about, they restricted the residents in what they could do was so much so we had to move my mother out. They didn't allow us any face-to-face interaction at all. Before the Covid-19 pandemic, we thought the activities were pretty good. We hope they better understand how critical it is for the residents to have face-to-face interaction with their families. While Skype is a nice accommodation, we don't think it is a good enough replacement.
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
3
Activities
4
Anonymous - Family/friend
Assisted Living
March 9, 2019
1.5
Be careful when you consider Elderwood at WS
Elderwood Assisted LIving at WS is fine for those who want a nice apartment, good meals, and resident able to function near independently. Anything beyond that is an extra charge that may not necessarily reflect a certain "level of care"as they describe. For example, if your family member needs eye drops it will boost your "medication management" cost. Recreational staff, reception, other support staff as most nurses aides and some nurses are good. A few are excellent. Do not be fooled when they tell you on their website they provide 24 hour nursing. Nurses are there 24 hours but communication between them is poor. Do not expect they know the needs of your loved one even though you have communicated your concerns to the appropriate staff. Be aware from my family's experience that certain of those in charge did not listen to or respond appropriately to our concerns for the well being of our family member. They do not do rounds at night at all. They do not provide residents with medical alarms as do other facilities. Some residents have spent hours on the floor before found. What they call levels of care is about the buck. If you are happy with your current Primary Care Provider, consider keeping that person.
Cleanliness
1.5
Friendliness
1.5
Value for Cost
1.5
Care Services
1.5
Activities
1.5
Anonymous - Family/friend
Assisted Living
March 6, 2019
1.5
Verified Review
Be careful considering Elderwood
Elderwood is fine for those who want a nice apartment, good meals, and resident able to function near independent. Anything beyond that is an extra charge. Not a good way to take care of residents. Most auxillary staff good. Some excellent.Do not be fooled by 24 hour nursing. Nurses are there but one does not know from the other what they do for your loved one or what is going on with your family member. Nor do certain of those in charge listen and respond appropriately to family concerns.They do not do rounds at night at all. They do not provide neck alarms as other places. Some residents have spent hours on the floor before found. What they call "levels of care" is all about the buck. Ask lots of questions if you are considering Elderwood at WS. And consider keeping your own primary care provider.
Cleanliness
4
Friendliness
2
Value for Cost
1
Care Services
1
Activities
4
Russell Hurlburt - Toured community
Assisted Living
January 26, 2019
5.0
Our loved one. We look forward to seeing her enjoy the comforts of Elderwood as she gets settles in. We are so grateful to
We have been so worried about transitioning our aunt from her independent life to assisted living. We were greeted at Elderwood West Seneca by [name removed] and she could not have been more comforting and helpful. The place is absolutely Beautiful, clean and freshly redecorated. All the staff that we met were so friendly and happy. We knew this would be the place for our 88-year-old aunt. All the questions we had were very patiently answered, the tour was outstanding, and then we found the perfect apartment to place Our loved one. We look forward to seeing her enjoy the comforts of Elderwood as she gets settles in. We are so grateful to have found a place like Elderwood West Seneca for her!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Assisted Living
February 28, 2018
5.0
Very nice! Will be scheduling a return visit with mom here. Great location.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Assisted Living
September 28, 2017
4.0
Initially, the response time was astounding. Now that Dad is there, there is a bit of a delay. But overall, we are extremely happy with the move.
Cleanliness
4
Friendliness
4
Value for Cost
3.5
Care Services
3.5
Activities
4
anonymous - Family/friend
Assisted Living
August 8, 2017
5.0
Verified Review
In Laws Doing Great Since Their Move Here
Everything is working out well for my in laws since their move to this community. My wife, and I am very satisfied with their move here. This facility is working out very well. We know they are safe, and in good hands overall. This is a community I would recommend to family, and friends.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Assisted Living
January 6, 2017
5.0
Verified Review
A little costly!
The tour was great and we really liked the community. The staff was helpful and very accommodating. We got to visit with some of the residents that were there. The only reason why we did not have mom come here was the price.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Assisted Living
September 27, 2016
5.0
Verified Review
I would recommend this community!
Mom is settling into this community. She likes the food and the staff are nice. We have good communication with the staff. The community is clean and they offer a variety of activities.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Daughter - Toured community
Assisted Living
August 23, 2016
5.0
Verified Review
Settling parents
We wouldn't have been able to place our parents in an assisted living facility without all of the people that helped us through the process, which is considerable. I started at A PLACE FOR MOM and got some much needed advice. Maureen [Removed. was her name and she kept in touch with me on a regular basis through the process. I had to move my parents from two different locations so this was extremely difficult but with the help from Michelle and Kim at Elderwood, West Seneca, I was able to get them into an apartment there. They are adjusting very well it seems. We still have to deal with getting their house ready for sale but I think the process will be a lot easier than this was. I am just glad that they are settled and safe. Thank you to all who helped in the process.
Cleanliness
4
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
William John McCulloch - Family/friend
Assisted Living
August 21, 2016
5.0
Verified Review
great job by elderwood
In searching for a place my mother would like, decided to trust the reputation that Elderwood has earned and rightfully so.Everyone connected with this place made the transition for my mother easy as possible for her and most friendly and helpful along the way.They made a tough lifestyle change in my mothers life so much better for her.I wish to thank them all for their help and kindness. My mother is settling in nicely in her new home. Anyone having to consider this for a loved one needs to check out Fleetwood.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-20 out of 24 reviews

Amenities
at Elderwood Assisted Living at West Seneca

Healthcare Services

  • Staffing & Ancillary Services
  • High Acuity Care
  • Incontinence Care
  • Medication Management
  • Diabetic Care
  • Non-Ambulatory Care

Meals & Dining

  • Restaurant Style Dining
  • Gluten-free
  • Guest Meals
  • Meals Provided
  • No Sugar

Room Amenities

  • Cable or Satellite TV
  • Wheelchair Accessible Showers
  • Handicap Accessible
  • Wi-Fi/high-speed internet
  • Air Conditioned
  • Respite or Short Term Stays Offered
  • Kitchenette
  • Ground Floor Units

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Resident Parking Available
  • Complimentary Transportation
  • Uncovered Parking
  • Transportation at Cost

Common areas

  • Indoor Common Areas
  • Central Fireplace
  • TV Lounge
  • Meeting Room
  • Library
  • Outdoor Common Areas
  • Barber Shop
  • Beauty Salon
  • Computer or Media Center
  • Outside Patio

Recreational areas

  • Raised Garden Beds
  • Game Room
  • Piano or Organ
  • Billiards Lounge
  • Arts and Crafts Center

Services

  • Grocery Shopping and Errands
  • Housekeeping
  • Beautician
  • Laundry Service / Drycleaning

Languages spoken

  • English

Activities

  • Current Events Club
  • Catholic Services
  • Wii Bowling
  • Holiday Parties
  • Devotional Activities Offsite
  • Choir / Singing Club
  • Trivia Games
  • Bible Study Group
  • Birthday Parties
  • Art Classes
  • Karaoke
  • Educational Speakers / Life Long Learning
  • Live Dance or Theater Performances
  • Gardening Club
  • Cards / Pinochle Club
  • Activities On-site
  • Community Service Organizations
  • Community Service Programs
  • Book Club
  • Devotional Activities On-Site
  • Intergenerational Programs
  • Walking Club
  • Resident Band or Musicians
  • Stretching Classes
  • Tai Chi
  • BBQs or Picnics
  • Live Well Programs
  • Day Trips and Outings
  • Men's Club
  • Brain fitness / Dakim
  • Live Musical Performances
  • Activities Off-site
  • Yoga / Chair Yoga

Neighborhoods
around Elderwood Assisted Living at West Seneca

See what the neighborhood has to offer and what’s nearby:
Elderwood Assisted Living at West Seneca in google map

Frequently Asked Questions
about Elderwood Assisted Living at West Seneca

Elderwood Assisted Living at West Seneca offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Elderwood Assisted Living at West Seneca 8.8 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (716) 677-4242 to reach a resident at Elderwood Assisted Living at West Seneca.

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Studio, 1bd, Semi-Private, 2bd
At Orchard Heights our residents are welcomed into a caring community where they are surrounded by all the amenities of home, plus the personal attention of our dedicated staff. From around-the-clock care by licensed nurses and personal care assistants to activities tailored to residents and...
Photo of The Bristol Home

The Bristol Home

1500 Main Street, Buffalo, NY 14209
Starting at $X,XXX+ monthly
5 star
0%
4 star
60%
3 star
20%
2 star
20%
1 star
0%
Studio
The Bristol Home is a non-profit assisted living facility located in the theatre district of Downtown Buffalo. The Bristol Home has served the needs of the area's elderly women for more than one hundred and thirty-five years. Our mission is to continue providing exceptional care and services to...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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