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VERIFIED PARTNER

Courtyard at Jamestown Assisted Living

3352 N. 100 East, Provo, UT 84604

8.1
Review score
35 reviews
Add review
8.1
Review score
35 reviews
5 star
63%
4 star
17%
3 star
11%
2 star
0%
1 star
9%
See all reviews
8.9
Review score
1284 reviews
26 facilities
For pricing & availability:
(866) 374-4058
Courtyard at Jamestown Assisted Living
Courtyard at Jamestown Assisted Living community entrance
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33 Floor plans available
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Anonymous
-
Family/friend
5.0
Review for Courtyard at Jamestown Assisted Living
I'm very pleased with the care given here in some of the most difficult of circumstances. I would recommend this facility to my friends.

About the facility
Courtyard at Jamestown Assisted Living

We are Utah's premier senior living community, offering Independent Living, Assisted Living, and Memory Care. For more than a decade we have maintained a reputation that is centered on quality care and services. During this time we have received multiple Best of State and Best of Utah Valley awards. We hope that you will choose to join the Courtyard at Jamestown family! We truly believe the words that are etched above our main entrance: 'Through these doors pass the finest people in the world ... Our residents, guests, and staff.'

Senior living options offered

Assisted Living

Memory Care

Independent Living

Pricing
for Courtyard at Jamestown Assisted Living

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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at Courtyard at Jamestown Assisted Living

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Courtyard at Jamestown Assisted Living community entrance
Courtyard at Jamestown Assisted Living

3352 N. 100 East, Provo, UT 84604

Legacy House Assisted Living of Spanish Fork outdoor common area
Legacy House Assisted Living of Spanish Fork

1449 E. 150 South, Spanish Fork, UT 84660

Legacy Village of Provo outdoor common area
Legacy Village of Provo

4146 N. University Avenue, Provo, UT 84604

Beehive Homes of Spanish Fork
Beehive Homes of Spanish Fork

858 E 100 S, Spanish Fork, UT 84660

8.1
Review score
35 reviews
8.1
Review score
35 reviews
5 star
63%
4 star
17%
3 star
11%
2 star
0%
1 star
9%
9.8
Review score
39 reviews
9.8
Review score
39 reviews
5 star
79%
4 star
18%
3 star
0%
2 star
0%
1 star
3%
9.6
Review score
17 reviews
9.6
Review score
17 reviews
5 star
76%
4 star
24%
3 star
0%
2 star
0%
1 star
0%
8.0
Review score
3 reviews
8.0
Review score
3 reviews
5 star
67%
4 star
33%
3 star
0%
2 star
0%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Reviews

for Courtyard at Jamestown Assisted Living

8.1Review score35 reviews
8.1
Review score
35 reviews
5 star
63%
4 star
17%
3 star
11%
2 star
0%
1 star
9%
Stellar Senior Living
8.9
Review score1284 reviews26 communities
Write a review
A Place for Mom has scored Courtyard at Jamestown Assisted Living with 8.1 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Courtyard at Jamestown Assisted Living has 35 reviews with an average "overall experience" of 4.2 out of 5.
Overall Rating
4.2
Cleanliness
4.5
Friendliness
4.5
Care Services
4.2
Staff
4.3
Meals & Dining
4.0
Activities
4.4
Value for Cost
4.1
A Place for Mom has scored Courtyard at Jamestown Assisted Living with 8.1 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Courtyard at Jamestown Assisted Living has 35 reviews with an average "overall experience" of 4.2 out of 5.
Parent company
Best of Senior Living 2023
Stellar Senior Living
8.9
Review score1284 reviews26 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 35 reviews
Anonymous - Family/friend
Assisted Living
March 13, 2024
5.0
Verified Review
Review for Courtyard at Jamestown Assisted Living
I'm very pleased with the care given here in some of the most difficult of circumstances. I would recommend this facility to my friends.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
November 13, 2023
5.0
Verified Review
"I feel truly loved here!" A smooth, peaceful transition.
I feel peace knowing that mom is well cared for in all ways being at Courtyard at Jamestown Assisted Living. Most especially, she relates a sensitivity to her particular needs and desires. "Everyone knows my name. "
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Karen - Family/friend
Memory Care
May 12, 2023
5.0
Verified Review
Great Experiences with the Courtyard at Jamestown
One of the best things about the Courtyard is taking the residents on excursions 3 times a week and providing activities during the day!
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Layne M - Family/friend
Memory Care
March 27, 2023
1.0
Worse than terrible
My loved was able to physically walk, unassisted into Jamestown memory care. After 20 days in Jamestown they could not walk, had 18 documented falls, and was medically confined to a wheel chair. After transferring to a new facility there are walking again after 10 days, and has had zero falls. Needless to say I was not happy with the care provided and would not recommend this facility to anyone,.
Care Services
1
Activities
2
Value for Cost
1
anonymous - Family/friend
Assisted Living
October 25, 2022
4.0
Verified Review
friendly staff
We really like how the community is close to home it makes visiting easy, and our loved one seems very satisfied with the meals and dining. We would recommend this community to other families based on our experience
Cleanliness
5
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Susan - Family/friend
Memory Care
July 1, 2022
1.0
Horrible!
Do not put your loved one in Jamestown in Provo. We had my mother there for less that a month and it was a terrible experience. They don't have the staff to do what they will say they will do. They were extremely rude to my mother and DID NOT inform visitors when most of their residents were in quarantine with covid. Memory care is dirty and the have the residents wear dingy towel like bibs. Our mothers sheets were not changed, her laundry was not done, they said they didn't have the staff to help her shower. The directors are too ill with illnesses of their own to Train or help with any issues (this information came from the director of memory care-[name removed].) Now that we have her moved to another care center, we see how terrible Jamestown Memory Care really is. DO NOT put a loved one there. We wish we could have seen the truth about this place before putting our mother there. I feel badly for the residents that are still there. So sad.
Cleanliness
1
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
Anonymous - Family/friend
Assisted Living
April 25, 2022
5.0
Verified Review
Courtyard at Jamestown is a great place. they care a lot for your parents. it can be a bit pricey, but if you can afford it, it's worth it.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
anonymous - Resident/client
Assisted Living
January 31, 2022
3.5
Verified Review
With the current situation of our country, this is a good place to be. I'm glad to be here.
When we fist moved in, when you walked in, there was such an atmosphere of happiness and health. It was just wonderful. I thought "This is where I want to be." I liked not having to cook my own meals. They are struggling right now with the pandemic, so it's not as good as it was when we first got here. But they're doing the best that they can. When we first moved in, it was definitely a 5/5. But the food and general service has gone downhill a bit. They can't get the help they need to keep it clean like they would like to, but they're working around the clock and doing the best they can with the staff they have. And when they do come in and clean, they do a superb job. Right now they're at every other week, instead of every week. They're just having a hard time meeting the needs of everyone. The staff are very friendly, although you can tell they're stressed. They lost their social director, who was top notch, and a big part of the friendly atmosphere, but that's starting to come back. Their activities are outstanding. Even amidst the challenges, I am thrilled to be here. I like the community. Our church on-site is wonderful too. There's just a good support system here. It's nice to go to the dining room and sit together and visit and get to know each other. Of course at this age, we repeat ourselves often. But I love the relationships I have with the residents and the friendliness of the community. I image there are Covid complications everywhere, as there are here. But overall, it is top notch here.
Cleanliness
5
Friendliness
4.5
Staff
4
Meals & Dining
3.5
Activities
5
Value for Cost
4
anonymous - Family/friend
Assisted Living
November 29, 2021
4.0
Verified Review
Positive experience
We chose Courtyard at Jamestown because of the fact that they had quick availability and also we had some friends who actually worked here so it was nice having familiar faces. Overall I would recommend them to others looking.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
5
Activities
4
Value for Cost
3
Christine L - Family/friend
Independent Living
October 21, 2021
5.0
Verified Review
Highly recommend
We chose Courtyard at Jamestown because the location of the facility, he grew up in the general area and actually ended up knowing a few people who lived here. The staff members and residents were so overwhelming welcoming and friendly that it made it such an easy decision for him, it was such a smooth transition. He is very happy here and it has been so fitting in every aspect. I would recommend to others looking.
Cleanliness
5
Friendliness
5
Meals & Dining
5
Activities
5
Value for Cost
5
Stacy S - Toured community
Assisted Living
October 1, 2021
5.0
Verified Review
My tour review
I really liked this community, the rooms were just a little dated. They are currently In the process of remodeling. Also the place was not avail at the time and we needed something a little faster.
Chris H - Family/friend
Assisted Living
June 1, 2021
4.5
Verified Review
Overall a good community
Everything that we have seen of the community has been very clean, and as far as the friendliness of the staff members and their care they provide that has been good as well. The activities are still pretty limited, our father enjoys the food but our mother is not the biggest fan. We would recommend Courtyard At Jamestown to others
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Jen - Toured community
Independent Living
May 11, 2021
3.0
Verified Review
Our Tour Experience
This would have been our second choice. My loved one absolutely fell in love with this place. The amount and types of activities really appealed to her. She is LDS, and they had a whole center based around that. The food was excellent. The friendliness of the staff was really awesome. The part I didn’t care for was the sales process. At first we had a really great experience. I talked to the marketing director at least twice before we came on our tour, and she and I had very long conversations about my loved one's preferences and things for her to see and experience on the tour, as well as what some of her fears were around moving. In hind sight, I feel like the marketing director listened and then was like - this is how I can sell you on this. Then when we got there, the pricing and availability changed drastically from what she had told me on the phone. We had gotten my loved one so excited to live there, and then there was absolutely no way we could afford it. My loved one gave me the most crestfallen look. Clearly this woman didn’t listen during our conversation, which created an awkward situation. We still loved the environment. It didn’t feel like an old person’s home in the traditional sense. They really encouraged interactions between the residents. We actually saw residents out and about interacting, and my loved one was able to talk with them and get a feel for the community, which is what she was looking for. It was just a matter of pricing.
Kathryn I - Family/friend
Memory Care
April 28, 2021
5.0
Verified Review
Exceptional individualized care
We chose Courtyard at Jamestown initially because my mother had friends who had lived there and they all had good experiences. Then, when she toured she liked the feel and look of it and thought it would be a good fit for them. My dad is in their enhanced memory care unit and his room is not huge, but it is perfectly adequate for what he needs right now. We like the fact that they try as much as possible to keep the residents out of their rooms doing activities and interacting with others during the day. Their activities director and the staff members who help with activities are AMAZING. They have calendars that are filled with activities every single day and they have a great variety. The staff really interact and keep track of each individual and their needs and what they like and dislike. They really just go above and beyond for their residents. It is pretty expensive, but I believe it is worth it because of the amount of personalized care that they are receiving every single day. I would highly recommend this facility to others who are looking.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Activities
5
Meals & Dining
5
Value for Cost
5
anonymous - Family/friend
Assisted Living
March 24, 2021
3.0
Verified Review
my experience
The director seems to tell you to want you want to hear vs reality. The communication is about average between the family and the staff. I would want people to research this community before making their decision
Cleanliness
4
Friendliness
5
Care Services
3
Staff
4
Meals & Dining
2
Activities
5
Value for Cost
3
Jody Berger - Family/friend
Memory Care
May 18, 2020
5.0
Verified Review
Best place ever
My mother was only there for about 6 months, but the staff even during that short time was unbelievable. The meals were second to none. There was a flu that went around and the staff made sure they immediately took action to protect the residents. During Covid-19, the community was very quick to act and ensure the safety of all the residents. We had a wonderful experience here. The value of the community was definitely worth it. The in-house caregiving staff was amazing. They were all very caring and quick to react when needed. At the end of February my mother briefly had to go to hospital and then rehab. The RN that they brought in, however, wasn't able to detect an affliction that my mother had. They provided a ton of activities for the residents. My mother didn't often participate in the actives, but when she did, she loved it! I don't think I've ever seen such a quantity of activities provided at a community like this, but also the variety was outstanding.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Kresten Meyer - Family/friend
Memory Care
April 7, 2020
0.5
A nightmare experience
The morning after we moved my mother into Courtyard at Jamestown Memory Care, my sister, her daughter-in-law, and my best friend walked in her room to find my mom with her head between the headboard and mattress. All the covers were on the floor, and she was covered in urine. She was cold, very scared, and confused. I would never wish this nightmare experience on anyone's loved one!
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
Debbie - Family/friend
Memory Care
June 26, 2019
3.5
Good place for many seniors
I think Jamestown is a great place for many seniors. They have great activities and the staff does its best. Unfortunately, in our situation, my father had health problems beyond what they could take care of and he needed to be in a skilled nursing home. He went downhill quickly and only stayed at Jamestown for a few months. [name removed] recommended some care that was very important to dad and his own primary care refused it. When we got him to the hospital we found out about chronic heart failure, blood clots in legs and lungs and several other undiagnosed conditions that should have been looked into but were not by his physician and we appreciate the help Jamestown gave us in getting these diagnosed. We now have the help he needs. Unfortunately he was on a do not move order for the last 5 days in the home and the decline in dad will probably not be reversible at this point.
Cleanliness
3.5
Friendliness
3.5
Value for Cost
3.5
Care Services
3.5
Activities
3.5
Sarah - Family/friend
Memory Care
December 14, 2018
5.0
We love Courtyard at Jamestown!!!
We love Courtyard at Jamestown senior living!!! We ended up moving my mom in. And everyone has been outstanding! Everyone is so nice and my mom really likes it there. The food is good. The facility is always very clean. And the staff is always so kind, patient, and helpful! We are very pleased with our choice to move mom here.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Gary Goodman - Family/friend
Memory Care
November 11, 2018
5.0
I love this place
My mother is in the memory care unit. The staff are very friendly and helpful. They are responsive to special requests. Activities are very appropriate and consistent. My mother loves the scenic bus rides 3 times a week. The location is beautiful and the grounds well kept. I highly recommend this facility.
Cleanliness
4
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-20 out of 35 reviews

Amenities
at Courtyard at Jamestown Assisted Living

Healthcare Services

  • Staffing & Ancillary Services
  • High Acuity Care
  • Memory Care
  • Incontinence Care
  • Diabetic Care
  • Medication Management
  • Non-Ambulatory Care

Meals & Dining

  • Restaurant Style Dining
  • International Cuisine
  • Guest Meals
  • Meals Provided
  • Vegetarian
  • Room Service
  • Special Dining Programs
  • Anytime Dining
  • Professional Chef

Room Amenities

  • Cable or Satellite TV
  • Wheelchair Accessible Showers
  • Wi-Fi/high-speed internet
  • Handicap Accessible
  • Air Conditioned
  • Respite or Short Term Stays Offered
  • Kitchenette
  • Ground Floor Units

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Property Convenient to Public Transit
  • Complimentary Transportation
  • Uncovered Parking
  • Transportation at Cost
  • Resident Parking Available

Pets

  • Dogs Allowed
  • Pet Care Available
  • Cats Allowed
  • Weight Limit (lbs)

Common areas

  • Central Fireplace
  • Library
  • Outdoor Common Areas
  • Barber Shop
  • Beauty Salon
  • Outside Patio
  • Indoor Common Areas
  • Meeting Room
  • Computer or Media Center

Recreational areas

  • Raised Garden Beds
  • Game Room
  • Piano or Organ
  • Fitness Center
  • Arts and Crafts Center
  • Movie or Theater Room
  • Golf Course or Putting Green

Services

  • Grocery Shopping and Errands
  • Housekeeping
  • Beautician
  • Laundry Service / Drycleaning

Languages spoken

  • English
  • Spanish

Activities

  • Dances
  • Wii Bowling
  • Holiday Parties
  • Trivia Games
  • Birthday Parties
  • Art Classes
  • Reminiscence Programs
  • Cooking Classes
  • Educational Speakers / Life Long Learning
  • Activities On-site
  • Community Service Programs
  • Sensory-based Programs
  • Devotional Activities On-Site
  • Pet-focused Programs
  • Stretching Classes
  • Tai Chi
  • Brain fitness / Dakim
  • Live Musical Performances
  • Yoga / Chair Yoga
  • Karaoke
  • Live Dance or Theater Performances
  • Gardening Club
  • Montessori Programs
  • Intergenerational Programs
  • Other Religious Services
  • Day Trips and Outings
  • BBQs or Picnics
  • Live Well Programs
  • Mormon/LDS Services
  • Activities Off-site

Neighborhoods
around Courtyard at Jamestown Assisted Living

See what the neighborhood has to offer and what’s nearby:
Courtyard at Jamestown Assisted Living in google map

Frequently Asked Questions
about Courtyard at Jamestown Assisted Living

Courtyard at Jamestown Assisted Living offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Courtyard at Jamestown Assisted Living 8.1 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (801) 377-3730 to reach a resident at Courtyard at Jamestown Assisted Living.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

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