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Carlton Senior Living Downtown Pleasant Hill

175 Cleaveland Rd., Pleasant Hill, CA 94523

26 reviews
Add review
5 star
66%
4 star
15%
3 star
15%
2 star
0%
1 star
4%
See all reviews
For more information about senior living options:
(866) 374-4058
Carlton Senior Living Downtown Pleasant Hill
Carlton Senior Living Downtown Pleasant Hill
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anonymous
-
Family/friend
5.0
Getting Settled In!
The community is wonderful and beautiful. the staff has been awesome to my loved one. My loved one really enjoys the community and the people. The meals are really and there is a variety of options. I would definitely recommend this community to my friends. They also keep the community n

About the facility
Carlton Senior Living Downtown Pleasant Hill

Carlton Senior Living Downtown Pleasant Hill in Pleasant Hill, CA is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Assisted Living

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Carlton Senior Living Downtown Pleasant Hill
Carlton Senior Living Downtown Pleasant Hill

175 Cleaveland Rd., Pleasant Hill, CA 94523

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Review score not available
10
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10
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39 reviews
5 star
76%
4 star
13%
3 star
8%
2 star
0%
1 star
3%
9.7
Review score
61 reviews
9.7
Review score
61 reviews
5 star
74%
4 star
10%
3 star
13%
2 star
0%
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3%
9.5
Review score
10 reviews
9.5
Review score
10 reviews
5 star
70%
4 star
0%
3 star
30%
2 star
0%
1 star
0%
Studio
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Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
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1 bedroom
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1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
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2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
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Active promotion

No

Active promotion

No

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Assisted Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Memory Care, Residential Care Home

Reviews

for Carlton Senior Living Downtown Pleasant Hill

26 reviews
5 star
66%
4 star
15%
3 star
15%
2 star
0%
1 star
4%
0
Review score0 reviews0 communities
Write a review
A Place for Mom has scored Carlton Senior Living Downtown Pleasant Hill with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Carlton Senior Living Downtown Pleasant Hill has 26 reviews with an average "overall experience" of 4.3 out of 5.
Overall Rating
4.3
Cleanliness
4.2
Friendliness
4.3
Care Services
4.3
Staff
Meals & Dining
Activities
4.2
Value for Cost
4.2
A Place for Mom has scored Carlton Senior Living Downtown Pleasant Hill with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Carlton Senior Living Downtown Pleasant Hill has 26 reviews with an average "overall experience" of 4.3 out of 5.
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 26 reviews
anonymous - Toured community
Assisted Living
August 27, 2018
4.0
Beautiful location among the trees! The apartments were smaller than I had imagined, particularly the studio, which was really just a bedroom. Access to the outside was very good on the ground floor units, which is important as my MIL has a small dog. There was a water fountain, but it was broken.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Toured community
Assisted Living
August 22, 2017
3.5
Verified Review
Just not a good fit
This was a nice tour we were shown around and the staff was able to answer all of our questions. The community appeared to be well maintained but it just did not fit with what I was looking for for my mother.
Cleanliness
3.5
Friendliness
3.5
Value for Cost
3.5
Care Services
3.5
Activities
3.5
anonymous - Toured community
Assisted Living
December 7, 2016
4.5
Verified Review
Informative Tour Guide!
My tour of the Carlton Senior Living Downtown Pleasant Hill went well. The place was well kept up. The staff all seemed friendly. The only reason I was not able to choose this community is because of location.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
anonymous - Toured community
Assisted Living
October 12, 2016
3.0
Friendly people, clean looking space but tiny 1 bedrooms. I was underwhelmed by the dining menu which seemed to feature casseroles a lot, mac and cheese, cafeteria type fare. The place has a pretty inner courtyard for as a share for my mother and aunt it didn't work out.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
anonymous - Family/friend
Assisted Living
September 27, 2016
5.0
Verified Review
Getting Settled In!
The community is wonderful and beautiful. the staff has been awesome to my loved one. My loved one really enjoys the community and the people. The meals are really and there is a variety of options. I would definitely recommend this community to my friends. They also keep the community nice and neat.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Assisted Living
September 12, 2016
4.0
Verified Review
The staff are accommodating!!
The staff at Carlton are nice and know you by name. This community seems to be a good fit for my dad as they are very social. They have happy hour twice a week and other daily activities. He likes the restaurant style eating area and the food. The community is clean and I would recommend it.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Assisted Living
September 7, 2016
2.5
Verified Review
I was not impressed with Carleton!
This community seemed depressing when my mom lived here. The level of residents was less active. The residents seemed to be a little farther advanced in their aging. The staff tried hard to get the residents to participate in activities. They offer an exercise class & massages. The staff were nice and they kept the community clean.
Cleanliness
2.5
Friendliness
2.5
Value for Cost
2.5
Care Services
2.5
Activities
2.5
anonymous - Family/friend
Assisted Living
June 13, 2016
5.0
Verified Review
The Best Place I've Been Too
My uncle is staying at this community and he loves it here and does not want to leave. The community is very maintained through out and the staff are great. My uncle gets all the assistance like bus rides out, nail cuts, haircuts, and activities. The atmosphere is very happy and my uncle is even allowed to ride his electric scooter around. The food is great too. A big weight has been lifted off my shoulders because he is getting the best care I would recommend this commuity.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Assisted Living
May 20, 2016
5.0
I love it, my dad really likes it, now mom needs to see it.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Assisted Living
October 9, 2015
5.0
Verified Review
A great place
Cleanliness
4.5
Friendliness
5
Value for Cost
5
Care Services
4.5
Activities
4.5
Carlotta Z - Family/friend
Assisted Living
September 25, 2015
5.0
Verified Review
Just what hubby needed
I needed a short term respite care facility for my husband. Finding one in my area as not as easy I thought. My stepmom visited her aunt in another Chateau facility & was extremely impressed. Chateau III had the care he needed. I am so grateful to find this facility. Hubby has asked to return for another "vacation" & has even mentioned he "could here". That is the best recommendation there is.
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
5
Activities
5
Family Member - Family/friend
Assisted Living
June 29, 2015
4.0
They are doing very well so far.
They are doing very well so far. I am pleased with them. I don't have any major concerns at this point. It's kept clean and the staff is friendly, and caring. It's the perfect fit for her.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous
Assisted Living
May 20, 2015
0.5
Verified Review
GO ELSEWHERE...ANOTHER BAD FACILITY!!!
The transition was a negative one. Things did not fall into place by staff--lack of training perhaps!? Medication managment was poor. Things promised didn't come through. I had to follow up alot!!! Methods/procedures that were supposed to be in place not effective--staff fell asleep at the wheel and also overworked. Lots of staff shortages. No calls or emails returned by any managers--once they hook you, you're on your own!!! Executive director promised an action plan and to meet with tenant & trustees--both never happened!!! You have to keep up with followup for any needs that are supposed to be automatic...escorts, med mgmt. etc. Not good experience -- overall!! Very unhappy!
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
anonymous - Family/friend
Assisted Living
March 9, 2015
5.0
Verified Review
Wonderful staff!
I think they do a great job at Chateau III! The staff are all very friendly and personable, and everyone knew her by name after only the first day! She moved in on a Thursday and her birth was on Saturday, and even though she'd only been there a few days they put up decorations and had a party for her, which I thought was very nice. She's really shown a lot of improvement since moving, both mentally and physically. She never had much of an appetite before, but she really likes the food here and has been eating much better. Her whole attitude in general seems much more positive. I'd highly recommend this place, they do a wonderful job!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Barbara - Resident/client
Assisted Living
July 18, 2014
5.0
Verified Review
Love it!
I love it very much. They provide transportation for shopping, doctor appointments, and church. The food is excellent. There are a couple of outside places for residents to enjoy. The staff is very friendly and I’d give the care services a six plus, if I could.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
4
Anonymous - Family/friend
Assisted Living
June 24, 2014
5.0
Verified Review
Excellent community
I think they do an excellent job. The cleanliness is excellent. I think they are very friendly. I’m very happy with how they’re taking care of my loved one. Every family has different needs – it’s very well run, very friendly, and willing to listen to whatever needs your loved one may have.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Toured community
Assisted Living
February 8, 2014
5.0
Verified Review
studio 3100-small 1 bedroom...
studio 3100-small 1 bedroom 4100 memory care available
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
steve y - Family/friend
Assisted Living
September 20, 2013
5.0
Verified Review
chateau 3 pleasant hill
The staff here went out of their way to make us feel comfortable with the facility. Once we moved my dad in, they were very careful to give him the level of services he needed, and even reduced our bill for services that were not being used. Unlike other places where the placement and payment of the community fee seemed paramount, Chateau 3 seemed to really care about both the mental and physical state of my dad. Highly recommended
Cleanliness
4
Friendliness
5
Value for Cost
5
Care Services
5
Activities
4
A Place For Mom Customer - Toured community
Assisted Living
September 2, 2013
5.0
Verified Review
Alison was nice; bedrooms w...
Alison was nice; bedrooms were nice, 1 BRs had a 'pony wall' between LR and BR; studios were a good size too; open-plan layout with common space; younger-looking people; looked like a hotel
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Therese Atkinson - Family/friend
Assisted Living
July 29, 2013
4.5
Verified Review
Pretty Good
My husband had been there for not quite three weeks. I haven't gotten him to participate much in the activites. We're working on that. They made it very easy to make this decision. They can bend the rules because they're a privately owned company. So far it's pretty good. It's hard for me to figure out who to talk to about what but maybe I'm not asking the right questions.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
4.5
Viewing 1-20 out of 26 reviews

Amenities
at Carlton Senior Living Downtown Pleasant Hill

Healthcare Services

  • Staffing & Ancillary Services
  • Non-Ambulatory Care
  • Memory Care
  • Medication Management
  • Incontinence Care
  • Diabetic Care

Meals & Dining

  • No Sugar
  • Meals Provided
  • Low / No Sodium
  • Guest Meals
  • Restaurant Style Dining
  • Anytime Dining
  • Room Service

Room Amenities

  • Kitchenette
  • Respite or Short Term Stays Offered
  • Air Conditioned

Community Amenities

On-site dining options

  • Private Dining Room
  • Café or Bistro

Transportation & parking

  • Property Convenient to Public Transit
  • Transportation at Cost
  • Uncovered Parking
  • Complimentary Transportation
  • Resident Parking Available

Pets

  • Weight Limit (lbs)
  • Cats Allowed
  • Pet Care Available
  • Dogs Allowed

Common areas

  • Outside Patio
  • Beauty Salon
  • Outdoor Common Areas
  • Library
  • Central Fireplace
  • Indoor Common Areas

Recreational areas

  • Arts and Crafts Center
  • Piano or Organ
  • Raised Garden Beds

Services

  • Laundry Service / Drycleaning
  • Beautician
  • Housekeeping

Languages spoken

  • English

Activities

  • Yoga / Chair Yoga
  • Activities Off-site
  • Brain fitness / Dakim
  • Live Musical Performances
  • BBQs or Picnics
  • Day Trips and Outings
  • Happy Hour
  • Stretching Classes
  • Pet-focused Programs
  • Activities On-site
  • Live Dance or Theater Performances
  • Gardening Club
  • Educational Speakers / Life Long Learning
  • Art Classes
  • Birthday Parties
  • Trivia Games
  • Devotional Activities Offsite
  • Holiday Parties
  • Wii Bowling

Neighborhoods
around Carlton Senior Living Downtown Pleasant Hill

See what the neighborhood has to offer and what’s nearby:
Carlton Senior Living Downtown Pleasant Hill in google map

Frequently Asked Questions
about Carlton Senior Living Downtown Pleasant Hill

Carlton Senior Living Downtown Pleasant Hill offers Studio and 1 Bedroom. Learn more.

Call (925) 935-1001 to reach a resident at Carlton Senior Living Downtown Pleasant Hill.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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