About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2024 Assisted Living Winners
About Memory CareMemory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering. Complete guide to memory careBest of 2024 Memory Care Winners
About Independent LivingIndependent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.Complete guide to independent livingBest of 2024 Independent Living Winners
About Senior LivingSenior living is a term used to describe various housing and care options for older adults from maintenance-free, 55+ facilities for active seniors, to secure, fully staffed facilities for seniors with Alzheimer's or dementia.
Complete guide to senior livingFind senior living facilities near you
About Nursing HomesNursing homes provide short-and long-term care for seniors who have physical or mental health conditions that require 24-hour nursing and personal care.Complete guide to Nursing Homes
About Home Care Home care relies on trained aides to provide companionship and non-medical care for seniors living at home. Complete guide to home careBest of 2024 Home Care Winners
About Senior ApartmentsSenior apartments offer accessible, no-frills living for seniors who are generally active, healthy, and able to live on their own.Complete guide to Senior Apartments
About Care HomesResidential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.Complete guide to care homes
Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
More About Veterans Benefits
Senior Living Awards
How Our Service Works
Caregiver ResourcesAdd Review(866) 374-4058
Talk to a local advisor for FREE
VERIFIED PARTNER
568 N. Pine Rd., Bay City, MI 48708
For pricing & availability:
1111 Photos available
33 Floor plans available
Get pricing & check availability
Please enter a valid full name.
Please enter a valid email address.
Please enter a valid phone number.
By clicking “Submit”, you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
Christina
-
Family/friend
5.0
Review for Charter Senior Living of Bay City
The people are so friendly and inclusive. My mother in law is somewhat challenging, and they handle her with grace. The facility is also just the right size. Big enough to have good variety, small enough to be personal.
About the facility Charter Senior Living of Bay City
From the generous staff to the individual resident, everyone is considered family at Charter Senior Living of Bay City. This stunning, craftsman-style community is surrounded by lush greenery and landscaped gardens. Inside, residents will find spacious, open-concept common areas embellished with comfortable furnishings, homelike decor, and large picture windows that fill the room with natural light.
The highly skilled staff and licensed nurses are on-site 24 hours a day, seven days a week to provide assisted living services. At Charter Senior Living of Bay City, staff help seniors maintain as much independence and dignity as possible by crafting a personalized service plan that caters to their unique needs. Physical, occupational, and speech therapy is also available through Legacy Healthcare. For additional convenience, residents have access to transportation, housekeeping, laundry, and maintenance services as well three delicious, chef-prepared meals each day.
With less time dedicated to household chores, residents are able to enjoy the finer things in life. Daily activities and events are scheduled to keep everyone physically and mentally stimulated. Plus, this community features many on-site amenities, including a private spa and full-service salon.
Come experience the Charter difference today!
State Licensing Information
To explore the licensing information and compliance histories of senior living communities...
Read more
Senior living options offered
Assisted Living
Pricing for Charter Senior Living of Bay City
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by room type
Unlock pricing
Studio
Starting at $XXXX/mo
Unlock pricing
1 Bedroom
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Tours at Charter Senior Living of Bay City
Select tour type
Select preferred date
Select preferred time
Compare
Charter Senior Living of Bay City
568 N. Pine Rd., Bay City, MI 48708
Bayfield Assisted Living and Memory Care
3932 Monitor Rd., Bay City, MI 48706
Brookdale Saginaw
2485 McCarty Road, Saginaw, MI 48603
Rachel Sovereign Memorial Home
1014 Center Ave, Bay City, MI 48708
8.8
Review score
17 reviews
8.8
Review score
17 reviews
5 star
58%
4 star
18%
3 star
0%
2 star
0%
1 star
24%
9.8
Review score
63 reviews
9.8
Review score
63 reviews
5 star
83%
4 star
14%
3 star
3%
2 star
0%
1 star
0%
9.2
Review score
26 reviews
9.2
Review score
26 reviews
5 star
46%
4 star
38%
3 star
8%
2 star
0%
1 star
8%
8.9
Review score
8 reviews
8.9
Review score
8 reviews
5 star
87%
4 star
0%
3 star
13%
2 star
0%
1 star
0%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
--1 bedroom
--2 bedrooms
--2 bedrooms
--2 bedrooms
--2 bedrooms
--Active promotion
No
Active promotion
Fee Discount
Reduces entrance fees required upon move in
Room Discount
Lowers your rent by a dollar amount or percentage.
Active promotion
Room Discount
Lowers your rent by a dollar amount or percentage.
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
No
Care types offered
1
Assisted Living
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
1
Assisted Living
Amenities at Charter Senior Living of Bay City
Healthcare Services
- Staffing & Ancillary Services
- Incontinence Care
- Memory Care
- High Acuity Care
- Medication Management
- Diabetic Care
- Non-Ambulatory Care
Meals & Dining
- International Cuisine
- Vegetarian
- Special Dining Programs
- Guest Meals
- Room Service
- Low / No Sodium
- Professional Chef
- Meals Provided
- Restaurant Style Dining
- Kosher
- Gluten-free
- No Sugar
- Anytime Dining
Room Amenities
- Kitchenette
- Cable or Satellite TV
- Wi-Fi/high-speed internet
- Respite or Short Term Stays Offered
- Ground Floor Units
- Handicap Accessible
- Wheelchair Accessible Showers
- Air Conditioned
Community Amenities
On-site dining options
- Private Dining Room
Transportation & parking
- Transportation at Cost
- Uncovered Parking
- Complimentary Transportation
- Resident Parking Available
Pets
- Cats Allowed
- Dogs Allowed
- Weight Limit (lbs)
Common areas
- TV Lounge
- Outdoor Common Areas
- Indoor Common Areas
- Meeting Room
- Private Bath
- Beauty Salon
- Central Fireplace
- Library
- Outside Patio
Recreational areas
- Jacuzzi
- Raised Garden Beds
- Piano or Organ
- Movie or Theater Room
Services
- Laundry Service / Drycleaning
- Beautician
- Housekeeping
Languages spoken
- English
Activities
- Book Club
- Live Well Programs
- Cooking Classes
- Karaoke
- Catholic Services
- Intergenerational Programs
- Live Dance or Theater Performances
- Protestant Services
- Happy Hour
- Community Service Programs
- Devotional Activities On-Site
- Activities On-site
- Educational Speakers / Life Long Learning
- Yoga / Chair Yoga
- Sensory-based Programs
- Bible Study Group
- Gardening Club
- Birthday Parties
- Holiday Parties
- Forever Fit
- Men's Club
- Trivia Games
- Dances
- Other Religious Services
- Brain fitness / Dakim
- Activities Off-site
- Light Therapy Programs
- Pet-focused Programs
- BBQs or Picnics
- Stretching Classes
- Current Events Club
- Day Trips and Outings
- Cooking Club
- Community Service Organizations
- Walking Club
- Visiting Chaplain or Priest
- Wine Tasting
- Live Musical Performances
- Art Classes
Reviews
for Charter Senior Living of Bay City
Write a review
A Place for Mom has scored Charter Senior Living of Bay City with 8.8 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, Charter Senior Living of Bay City has 17 reviews with an average "overall experience" of 3.8 out of 5.
Overall Rating
3.8
Cleanliness
4.3
Friendliness
4.1
Care Services
3.9
Staff
4.4
Meals & Dining
4.2
Activities
3.8
Value for Cost
3.8
A Place for Mom has scored Charter Senior Living of Bay City with 8.8 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, Charter Senior Living of Bay City has 17 reviews with an average "overall experience" of 3.8 out of 5.
Filters
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-17 of 17 reviews
DS - Family/friend
Assisted Living
April 12, 2024
Review for Charter Senior Living of Bay City
I feel the rent for the small room was high for the size. But I feel the cost of his care was reasonable.
Christina - Family/friend
Assisted Living
March 7, 2024
Review for Charter Senior Living of Bay City
The people are so friendly and inclusive. My mother in law is somewhat challenging, and they handle her with grace. The facility is also just the right size. Big enough to have good variety, small enough to be personal.
Response from Charter Senior Living of Bay City
March 11, 2024
Hi Christina, thank you for sharing your positive experience! Thank you again for the great review!
Joelle P - Family/friend
Assisted Living
January 30, 2024
Caring Staff
We toured every assisted living in the Bay County area including one in Midland. They were nice in their own way but Charter Senior Living was superior. The Director toured us and introduced us to everyone we passed including family members. The staff at Charter are phenomenal!! So kind, welcoming, and friendly. I knew this was for mom. No other place provided comfort like Charter. Mom was so apprehensive of assisted living. Not any more. She loves Charter because of the great activities, food, and most especially, the great staff! They are amazing!! Thank you for caring for and loving my mother.
Response from Charter Senior Living of Bay City
February 4, 2024
Hi, thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Jerry M - Toured community
Assisted Living
January 24, 2024
Very Happy
We recently toured Charter Senior Living and loved it! We took the time to tour all the assisted livings in the area and Charter stood out above all the rest. The staff and residents were friendly, visible, and welcoming. Other places were not in fact, we didn’t even see other people except the person touring us at places down the street.
We have chosen Charter for our mother. We are pleased with the room, the food is fabulous, and the service is outstanding. You will not be disappointed.
Response from Charter Senior Living of Bay City
January 31, 2024
Hi Jerry, thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Anonymous - Toured community
Assisted Living
January 20, 2024
Stay away
During a visit to this place everything looked wonderful. The workers looked happy and everyone seemed nice. But when the workers walk away they talk nasty about the residents there. It was very sad to see. I'm glad I chose another place to send my mother next door for a bigger room and a cheaper rate and better service from the sounds of it.
Response from Charter Senior Living of Bay City
January 25, 2024
Charter Senior Living strives to serve our residents with amazing care and loving hearts. Please contact us to further discuss your concerns so we may serve beautifully. 989-778-1713.
Glenn F - Family/friend
Assisted Living
December 16, 2023
Bad
Must be short staffed. Emergency button may not work depending on what brand cell phone the aids have. Two hospital visit in 9 days. cost for that 9 days [amount removed]. Should have done more research before committing to this facility.
JP P - Family/friend
Assisted Living
November 21, 2023
Great Community
My wife and I toured all of the senior living communities in Bay City. Charter Senior Living stood out in so many ways. Immediately we noticed the extremely friendly atmosphere and staff. It was so clean. Our tour was by far the most thorough and educational. The residents were engaging. The activities were fun to watch. We enjoyed treats baked by the chef. We knew after our visit we had found something special in Charter. We chose Charter Senior Living of Bay City for all the above reasons and more. The leadership is forthright and real. Concerns have been addressed immediately. They really have a great team of people who truly care! Don't listen to the naysayers. You really need to see this place for yourself!!
Response from Charter Senior Living of Bay City
December 1, 2023
Hi, thank you for sharing your positive experience! Thank you again for the great review!
RJP - Family/friend
Assisted Living
November 17, 2023
Love this place and these people
Charter Senior Living of Bay City is fantastic. They gave a great team with the best leadership, the most delicious food, and oh my gosh they have fun. No sitting around bored here. My grandmother loves this place! They’ve given her independence and purpose!
Response from Charter Senior Living of Bay City
November 23, 2023
Hi, we appreciate your positive review of your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Mike J - Family/friend
Assisted Living
August 26, 2023
A blessing
Our family loves Charter Senior Living of Bay City. The incredible care team, exceptional leadership, amazing activities, and delicious food. We love it all! Charter was definitely the best choice for our family’
Anonymous - Family/friend
Assisted Living
March 25, 2022
Would Recommend
The thing that has been most difficult is my loved ones medicine is not in her possession and she isn't able to manage it herself. She is completely able to do it herself but the facility requires the medication to be administered by nursing staff only. The new Director is great. I know they are implementing some changes. My loved one enjoys this place overall. The staff are generally very responsive with her needs. The staff is really a 10 out of 5, they are great!
K F - Family/friend
Assisted Living
October 20, 2021
My review of Charter Senior Living
I would recommend this community for your loved one . I like the location and the staff are very friendly especially the front desk staff. It was just hard because they were shut down due to covid and we were not able to get in.
Laurie - Family/friend
Assisted Living
July 7, 2021
My review of Charter Senior Living of Bay City (Charter Senior Living)
Unfortunately our loved one was only there for a couple of days, but the entire staff team just went over and beyond for our family. They would get 10 stars on every rating, everyone was so friendly and helpful. They gave us furniture for the days our loved one was there, and if we could we would live there ourselves.
anonymous - Family/friend
Assisted Living
June 25, 2021
My mother in law is satisfied
We chose Charter Senior Living because of its convention location, the appearance of the facility, and the sales pitch from the staff members. The room sizes here are good. The food started out at a 5 when she first got here, but the main chef left and the inexperienced staff were doing the cooking. I spoke to her this week and she said a new cook is starting this week and hoping the quality will improve. Overall I would recommend to others looking.
anonymous - Toured community
Assisted Living
March 25, 2021
Liked it very much. The one-bedroom unit is large enough to hold almost everything in my mother's two-bedroom apartment. Love the movie theater and the on-site physical therapy! They also have a full-time nurse, an anytime menu, bus trips, activities, and much interaction with the residents.
Lisa DeGrazia - Family/friend
Assisted Living
November 5, 2020
Do Not Let Your Loved One Move In Here
Not to be cliché, but if I could give this place a negative value rating, I would.
My mom lived at this property from [dates removed].
From the time she moved in to, eh, maybe about the time Charter took over, things were pretty good. They had a fantastic executive director ([name removed]) and I felt the ownership and management adequately kept me updated.
Then Charter Senior Living took over. I'll say that maybe the first year or year and a half things seemed okay with Charter. Then early this year [name removed] decided to leave. Now granted I know COVID has caused chaos for everyone this year, but here are some of the tidbits that made me decide to spend several thousand dollars on my own home to move my mom out so she could live with me:
1) [name removed] left
2) The staff began lying to my mom about scheduling rides to doctors appointments (my mom requested and confirmed rides only to be told she did not)
3a) One of the many "new" executive directors this year (they've now gone through two since [name removed]) pretty much lied to me and tried to tell me I had to send her a second notification email in order to let her know that I planned on taking my mother to my house to spend time with my husband and I for the 4th of July weekend. I followed their procedure as listed in the notifications they sent out to do something like this in the time of COVID. Not sure why the executive director decided she needed a second confirmation email which was contrary to said procedure?
3b) This caused undue stress on the overworked staff because said executive director did not appropriately communicate with the staff about my mom leaving for the weekend. So they were rushed in preparing her medicine, etc. for her departure.
4) One of my favorite: Although not by much, they raised my mother's rent without notifying me (and by the way, the rent comes out of my bank account). Pretty sure that is illegal. They tried to claim that they had the wrong address for me on file. Soooo how do you explain that I received ALLL the COVID-19 notifications you sent as well as ALLL the invoices you've sent me via the USPS mail forwarding service...but NOT the rent increase notice. That's cute.
5) And, hahahaha, the interim executive director after the chick described above has a severe attitude problem and definitely needs an adjustment. He was less than pleasant when I discussed the items mentioned above with him. And yeah, I had an attitude with him, don't care.
6) Finding out about the three COVID scares in the last two months via my mom rather than management *chef's kiss*.
7a) The most recent executive director gave me very confusing directions about providing the notice to vacate. I eventually had to print an email chain between him and I as well as provide a formal cover letter signed by both my mom and I just to make sure they didn't play any weird shenanigans when I went to move her out.
7b) Shortly after making sure the most recent (and third executive director) this year 100% confirmed that he received notice to vacate (which stated a move date of [date removed]) he allowed staff to communicate erroneous information to my mom about her move out date (e.g., acted like she was moving out weeks earlier than noted in the notification letter).
The grand finale, 8) They allowed the ACH on her November rent to hit my bank account. My bank account is now overdrawn by $1700. Their excuse? Apparently they do not cancel ACHs until they know for "sure a resident has vacated their apartment as planned" (which my mother did on [date removed]). So, their corporate accounting thinks it is acceptable to keep ACHs on the book for residents that have moved out as expected 5 DAYS PAST THE RESIDENT moving out. As I told them over the phone (and I really don't care if they think I have an attitude): they are officially a garbage company with garbage business practices.
[removed]. If you think anything above is remotely acceptable. Go ahead. Feel free to move in your loved one.
Otherwise, run. Run away as fast as you can.
anonymous - Family/friend
Assisted Living
November 5, 2020
Run. Run as fast as you can. DO NOT move your parents in to a CSL community
Not to be cliché, but if I could give this place a negative value rating, I would.
My mom lived at this property from [date removed].
From the time she moved in to, eh, maybe about the time Charter took over, things were pretty good. They had a fantastic executive director ([name removed]) and I felt the ownership and management adequately kept me updated.
Then Charter Senior Living took over. I'll say that maybe the first year or year and a half things seemed okay with Charter. Then early this year [name removed] decided to leave. Now granted I know COVID has caused chaos for everyone this year, but here are some of the tidbits that made me decide to spend several thousand dollars on my own home to move my mom out so she could live with me:
1) [name removed] left
2) The staff began lying to my mom about scheduling rides to doctors appointments (my mom requested and confirmed rides only to be told she did not)
3a) One of the many "new" executive directors this year (they've now gone through two since [name removed]) pretty much lied to me and tried to tell me I had to send her a second notification email in order to let her know that I planned on taking my mother to my house to spend time with my husband and I for the 4th of July weekend. I followed their procedure as listed in the notifications they sent out to do something like this in the time of COVID. Not sure why the executive director decided she needed a second confirmation email which was contrary to said procedure?
3b) This caused undue stress on the overworked staff because said executive director did not appropriately communicate with the staff about my mom leaving for the weekend. So they were rushed in preparing her medicine, etc. for her departure.
4) One of my favorite: Although not by much, they raised my mother's rent without notifying me (and by the way, the rent comes out of my bank account). Pretty sure that is illegal. They tried to claim that they had the wrong address for me on file. Soooo how do you explain that I received ALLL the COVID-19 notifications you sent as well as ALLL the invoices you've sent me via the USPS mail forwarding service...but NOT the rent increase notice. That's cute.
5) And, hahahaha, the interim executive director after the chick described above has a severe attitude problem and definitely needs an adjustment. He was less than pleasant when I discussed the items mentioned above with him. And yeah, I had an attitude with him, don't care.
6) Finding out about the three COVID scares in the last two months via my mom rather than management *chef's kiss*.
7a) The most recent executive director gave me very confusing directions about providing the notice to vacate. I eventually had to print an email chain between him and I as well as provide a formal cover letter signed by both my mom and I just to make sure they didn't play any weird shenanigans when I went to move her out.
7b) Shortly after making sure the most recent (and third executive director) this year 100% confirmed that he received notice to vacate (which stated a move date of [date removed]) he allowed staff to communicate erroneous information to my mom about her move out date (e.g., acted like she was moving out weeks earlier than noted in the notification letter).
The grand finale, 8) They allowed the ACH on her November rent to hit my bank account. My bank account is now overdrawn by $1700. Their excuse? Apparently they do not cancel ACHs until they know for "sure a resident has vacated their apartment as planned" (which my mother did on [date removed]). So, their corporate accounting thinks it is acceptable to keep ACHs on the book for residents that have moved out as expected 5 DAYS PAST THE RESIDENT moving out. As I told them over the phone (and I really don't care if they think I have an attitude): they are officially a garbage company with garbage business practices
Jeffery - Family/friend
Assisted Living
August 17, 2020
A Nice Place
It is a good value. They are understaffed at the moment. They like most places are having a hard time hiring and keeping staff. The food is good. The room sizes and layout of the community is good. It is why we chose Charter Senior Living. They have a nice outdoor courtyard.
Viewing 1-17 out of 17 reviews
Neighborhoods around Charter Senior Living of Bay City
See what the neighborhood has to offer and what’s nearby:
Frequently Asked Questions about Charter Senior Living of Bay City
Charter Senior Living of Bay City offers Studio and 1 Bedroom. Learn more.
A Place for Mom has scored Charter Senior Living of Bay City 8.8 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (989) 778-1713 to reach a resident at Charter Senior Living of Bay City.
Find Assisted Living
Close To Home Assisted Living Hampton
581 N Scheurmann Road, Bay City, MI 48708Starting at $X,XXX+ monthly
8.9
Review score
8 reviews
8.9
Review score
8 reviews
5 star
87%
4 star
0%
3 star
13%
2 star
0%
1 star
0%
Studio
6.8
Review score
20 reviews
6.8
Review score
20 reviews
5 star
45%
4 star
35%
3 star
15%
2 star
5%
1 star
0%
Studio, Semi-Private
Less Worrying, More LivingWhen you walk through the doors of this kind and welcoming community, prepare to feel your worries melt away. With a dedicated care team and the loveliest residents you could ever hope to meet, you’ll quickly discover this assisted living and memory care community...
5 star
100%
4 star
0%
3 star
0%
2 star
0%
1 star
0%
Other Senior Housing in Bay City, MI
Assisted Living in Nearby Cities
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
- Tour any listed location to confirm the accuracy of the community description
- Confirm that the community offers services that are required for the senior’s specific needs and budget
- Check additional licensing and state audit information
If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
Back to top