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Brookdale Reynolda Road

2980 Reynolda Road, Winston-Salem, NC 27106

9.0
Review score
29 reviews
Add review
9.0
Review score
29 reviews
5 star
34%
4 star
35%
3 star
14%
2 star
14%
1 star
3%
See all reviews
8.7
Review score
26463 reviews
647 facilities
For pricing & availability:
(866) 374-4058
Pricing promotions expiring soon
Brookdale Reynolda Road
Brookdale Reynolda Road
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Anonymous
-
Family/friend
4.0
Give it Time and Visit Often
I'd say that I chose Brookdale because it is a smaller facility where the staff know the names of the folks living there. I've learned that being smaller has its drawbacks when staffing is short. But overall, it's a good facility. Like any ALF, you have to advocate on behalf of your family

About the facility
Brookdale Reynolda Road

Located in the historical and cultural city of Winston-Salem, North Carolina, the residents at Brookdale Reynolda Road can look forward to new adventures daily. With the help of trained team members, a continuum of assisted living services, and round-the-clock security, you can find confidence that your needs will be met promptly and safely. Rest assured that the staff is available 24 hours a day, seven days a week to be alerted to an emergency, and an emergency alert system is also in use 24/7. Whether you’re looking for assistance managing medications, showering before bed, or eating during mealtimes, it’s easy to receive the personal care you need. In addition to providing tailored care, the community manages your meals, housekeeping chores, lawn care, and home maintenance, too. Plus, assistance with transportation, postal services, a beauty/barber shop and pharmacy are available to use as needed. Almost everything you need to live simply is within reach.

Community Services and Amenities

Tap your toes with friends at sing-alongs or challenge your mind at a Flex Your Brain session. Each day, there's something new and fun to do! Many residents also attend ice cream socials, join movie nights, and tag along for scenic day trips to attractions...

Read more

Senior living options offered

Assisted Living

Pricing
for Brookdale Reynolda Road

Total monthly costs depend on room type, select services, and the level of care needed.

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Brookdale Reynolda Road
Brookdale Reynolda Road

2980 Reynolda Road, Winston-Salem, NC 27106

Brighton Gardens of Winston-Salem
Brighton Gardens of Winston-Salem

2601 Reynolda Road, Winston-Salem, NC 27106

Mallard Ridge community exterior
Mallard Ridge

9420 N North Carolina Hwy 150, Clemmons, NC 27012

Forest Heights Senior Living community exterior
Forest Heights Senior Living

2500 Polo Ridge Ct, Winston-Salem, NC 27106

9.0
Review score
29 reviews
9.0
Review score
29 reviews
5 star
34%
4 star
35%
3 star
14%
2 star
14%
1 star
3%
9.9
Review score
79 reviews
9.9
Review score
79 reviews
5 star
58%
4 star
29%
3 star
6%
2 star
3%
1 star
4%
8.9
Review score
28 reviews
8.9
Review score
28 reviews
5 star
53%
4 star
21%
3 star
11%
2 star
11%
1 star
4%
8.6
Review score
63 reviews
8.6
Review score
63 reviews
5 star
37%
4 star
27%
3 star
17%
2 star
3%
1 star
16%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
--
2 bedrooms
--

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Assisted Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Reviews

for Brookdale Reynolda Road

9Review score29 reviews
9.0
Review score
29 reviews
5 star
34%
4 star
35%
3 star
14%
2 star
14%
1 star
3%
Brookdale
8.7
Review score26463 reviews647 communities
Write a review
A Place for Mom has scored Brookdale Reynolda Road with 9 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Brookdale Reynolda Road has 29 reviews with an average "overall experience" of 3.8 out of 5.
Overall Rating
3.8
Cleanliness
4.2
Friendliness
4.1
Care Services
3.6
Staff
4.3
Meals & Dining
4.4
Activities
3.8
Value for Cost
3.7
A Place for Mom has scored Brookdale Reynolda Road with 9 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Brookdale Reynolda Road has 29 reviews with an average "overall experience" of 3.8 out of 5.
Parent company
Brookdale
8.7
Review score26463 reviews647 communities
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Date Submitted
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Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 29 reviews
Anonymous - Family/friend
Assisted Living
February 1, 2024
4.0
Verified Review
Give it Time and Visit Often
I'd say that I chose Brookdale because it is a smaller facility where the staff know the names of the folks living there. I've learned that being smaller has its drawbacks when staffing is short. But overall, it's a good facility. Like any ALF, you have to advocate on behalf of your family member. I do have faith in the Nursing Director and other leaders at Brookdale - they want the best for the people living there.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
5
Activities
5
Value for Cost
3
Steven - Toured community
Assisted Living
July 18, 2023
5.0
Verified Review
tour review
Our family had an in person tour with Brookdale Reynolda Road and we thought all of the staff members we encountered on the tour were very informative and we thought it was a really nice experience!
Janet C - Family/friend
Assisted Living
May 19, 2023
5.0
Brookdale Descriptions
Staff adjectives: Knowledgeable, patient, kind, hard-working. Facilities adjectives: Safe, clean, good size, comfortable, beautiful grounds, well-maintained
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
March 15, 2023
5.0
Verified Review
Home away from Home
I would definitely recommend Brookdale Reynolda Road. I like the size of it and how they encourage the residents to engage in activities. They take great care of my father-in-law. They have activities such as; Bingo, they had a chili cook off with the residents judging, adult coloring, movies, and etc.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
February 2, 2023
5.0
Verified Review
Our experience with Brookdale so far
We chose Brookdale Reynolda Road for many reasons. They were able to accept her quickly for respite and responded right away, and also we wanted to keep her in a familiar area and this is where she has always been. It has only been a couple of months but based on our experience so far I would recommend the facility.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
5
KC - Family/friend
Assisted Living
December 7, 2022
4.0
Verified Review
Would recommend. Pet friendly
Very supportive of patient's pets.
Cleanliness
5
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
3
Value for Cost
4
MW - Family/friend
Assisted Living
April 28, 2021
0.5
Verified Review
My mother passed from what I believe to be neglect and false advertising within two weeks of entering this facility.
Do your research. My mother died within two weeks of entering this facility. I believe that neglect, false and misleading advertising, and inexperienced staff, all contributed to her demise. A number of times within those two weeks, we requested some hygiene care that they never carried out. For example, we asked at least three or four times that they groom her hair and nails, and a family member who lives in the area observed that those things were not done in the time my mother was at Brookdale. Also, the family wasn't contacted about her death. It was just by a fluke that I found out. I was trying to call and speak with my mother, but she wasn't answering the phone. So I ended up speaking with one of their techs (I'm not sure of the qualifications of the individual), who told me my mother was non-responsive. I asked that they wake her up, because it was afternoon and I figured she was napping. And the response I got was, "She's not responding." So I hung up with them, figured they didn't know what they were doing, and called for the manager on duty, who happened to be at home. The next thing I knew, the EMTs had responded. Brookdale let me know they had called 911. But then they didn't tell me anything after the fact. There was no one I felt was qualified to give me information. So I was left to find out who the EMTs were, what they found out, and an overall status. And I got absolutely no help from Brookdale on any level. When I was searching for a place before moving my mother in, this facility advertised that they had a doctor on staff, and that they had nurses on staff at all times. And there was no such thing. The doctors they had were not dedicated to the facility. They were pay as you go doctors. And to get a certificate of death and cause of death from a contract doctor that didn't know anything about my loved one was not appropriate. So I very quickly went to her regular physician. Understand that there was nothing physically wrong with my mother. She had a pace maker and took some blood pressure medicine. For someone of that age, that's pretty good. She had no overall health concerns. Her cardiologist signed the death certificate as natural causes. Brookdale also promised a couple of times that they were going to hook up a Facetime visit, which they never did. I believe that isolation and lack of activities were contributing factors to her death, and I would roll that up under neglect. I wouldn't expect regular protocol during a pandemic - I would expect it to be modified, especially with vulnerable seniors. But they weren't doing anything to prevent isolation. They did not live up to their promises of keeping her active like they said they would. They also did not keep their promises in regards to her care, including hygiene. They certainly looked like a value buy for what they advertised they provided. But it turns out what they advertised is not what they provided. And to top it all off, the only communication I've had from them after my mother's death was a final bill.
Cleanliness
4
Friendliness
4
Care Services
0.5
Staff
3
Activities
0.5
Value for Cost
1
anonymous - Family/friend
Assisted Living
August 6, 2020
5.0
Highly Recommend
The staff are super attentive and caring. I absolutely will recommend Reynolda to any of my friends who have a parent in need of their services. They have everything my mother needs and their food is to die for. [name removed] brought me out a sample to try and it was delicious.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Faye - Resident/client
Assisted Living
May 31, 2020
2.0
There are better options...
There are some staff members that are very good but some are completely unresponsive and poorly trained. The food is horrendous. A meal may consist of a runny plain egg salad sandwich and a couple of cookies. The residents are offered very little in the way of physical or mental activity. The mission of the staff is to charge for as much as possible for every little additional task. We are often charged in error for services such as dressing and showers that were not rendered. Buyer Beware!
Cleanliness
2
Friendliness
2
Value for Cost
2
Care Services
2
Activities
2
anonymous - Family/friend
Assisted Living
May 18, 2020
3.0
Verified Review
First time with Senior Living.
Some of the staff is good and some is not so great. We have had a hard time with communication. It has been really hard with the quarantine because my mom has memory loss and we can’t tell what is going on without being able to visit. The coordinator is trying hard to help with communication with the families during the quarantine. They have done a good job addressing the issues that we have brought to them.
Cleanliness
4.5
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
anonymous - Family/friend
Assisted Living
November 17, 2018
2.0
For "compliant" moms or dads
Brookdale Reynolda may work for you if your mom or dad is compliant... we moved our parent to another place after enduring weeks at a time with no bathing. Older people often resist bathing, but a caring staff should insist and assist, not shrug and say okay. This adult care home is fairly expensive with added on charges for each area of assistance, over the base charge. Everyone seemed friendly enough, and the facility is clean and updated. If your mom or dad requires little personal assistance, it may be a good fit for you.
Cleanliness
4
Friendliness
4
Value for Cost
2
Care Services
2
Activities
4
anonymous - Toured community
Assisted Living
May 10, 2018
4.0
Nice place, 40 rooms so relatively small, studio is______ a studio deluxe is ______ and the community/entry fee is $1500
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Toured community
Assisted Living
May 2, 2017
4.0
Verified Review
I had a god tour!
I also toured Brookdale Reynolda Road, and it was a nice facility as well. It was clean and everyone there was friendly. The tour guide that took me around was friendly and answered any questions throughout. It was a good experience, but it was not the best fit for my mother.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Toured community
Assisted Living
January 19, 2017
5.0
Of the facilities that we visited, this was by far the cleanest and most welcoming of all. Staff was pleasant, seemed to enjoy their work. Residents we spoke with (in private) were very happy with everything.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Assisted Living
November 22, 2016
5.0
Very impressed with the facility and contact with [Removed]. We are on hold now, but it would be first choice, if the need arises for a move.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Assisted Living
November 15, 2016
5.0
Verified Review
5 stars!!
Mom had made some new friends at Brookdale. They help to make sure she attends the meals and encourage her to participate in the daily activities. She likes the staff and they are helpful. She loves the food. The community is always immaculate when I go there and I would recommend this community.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Assisted Living
November 11, 2016
2.0
Verified Review
Not enough help!
The staff here I would like to say are very hard working. They really have no choice since they are so understaffed. The residents are the ones who pay when there is not enough workers to get to them. My loved one has had to sit for hours waiting for someone to come and help. I am looking to move my loved ones.
Cleanliness
2
Friendliness
2
Value for Cost
2
Care Services
2
Activities
2
anonymous - Toured community
Assisted Living
September 2, 2016
4.0
Verified Review
I Enjoyed My Tour of This Community
My tour of this community was a good one. I really enjoyed the staff, they were very kind and welcoming. The community looked great, the rooms were nice and big. The grounds looked very nice. They offer nice activities daily. It was a very nice tour of a good community.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Toured community
Assisted Living
August 8, 2016
3.0
Place is fine...decided to look at other options
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
anonymous - Family/friend
Assisted Living
January 11, 2016
4.0
Verified Review
Salad Bar
The salad bar gave me some mixed reviews. I like the salad bar but was not sure if that needed to be here. I mean i could be wrong but we need more salad everywhere,
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Viewing 1-20 out of 29 reviews

Amenities
at Brookdale Reynolda Road

Healthcare Services

  • Incontinence Care
  • Staffing & Ancillary Services
  • High Acuity Care
  • Memory Care
  • Medication Management
  • Diabetic Care
  • Non-Ambulatory Care

Meals & Dining

  • Vegan
  • Room Service
  • Guest Meals
  • Professional Chef
  • Restaurant Style Dining
  • Anytime Dining
  • No Sugar
  • Meals Provided
  • Low / No Sodium

Room Amenities

  • Bath Tubs
  • Wheelchair Accessible Showers
  • Cable or Satellite TV
  • Handicap Accessible
  • Wi-Fi/high-speed internet
  • Respite or Short Term Stays Offered
  • Air Conditioned
  • Ground Floor Units

Community Amenities

On-site dining options

  • Café or Bistro
  • Private Dining Room

Transportation & parking

  • Property Convenient to Public Transit
  • Complimentary Transportation
  • Resident Parking Available
  • Uncovered Parking

Pets

  • Pet Care Available
  • Dogs Allowed
  • Cats Allowed

Common areas

  • TV Lounge
  • Indoor Common Areas
  • Central Fireplace
  • Library
  • Meeting Room
  • Outdoor Common Areas
  • Barber Shop
  • Beauty Salon
  • Outside Patio

Recreational areas

  • Raised Garden Beds
  • Piano or Organ
  • Fitness Center
  • Arts and Crafts Center
  • Movie or Theater Room

Services

  • Housekeeping
  • Beautician
  • Laundry Service / Drycleaning

Languages spoken

  • English

Activities

  • Art Classes
  • Karaoke
  • Trivia Games
  • Forever Fit
  • Birthday Parties
  • Wii Bowling
  • Devotional Activities Offsite
  • Holiday Parties
  • Wine Tasting
  • Intergenerational Programs
  • Devotional Activities On-Site
  • Educational Speakers / Life Long Learning
  • Cooking Classes
  • Activities On-site
  • Gardening Club
  • Live Dance or Theater Performances
  • Community Service Programs
  • Live Well Programs
  • BBQs or Picnics
  • Happy Hour
  • Day Trips and Outings
  • Stretching Classes
  • Pet-focused Programs
  • Dances
  • Live Musical Performances
  • Brain fitness / Dakim
  • Activities Off-site

Neighborhoods
around Brookdale Reynolda Road

See what the neighborhood has to offer and what’s nearby:
Brookdale Reynolda Road in google map

Frequently Asked Questions
about Brookdale Reynolda Road

Brookdale Reynolda Road offers Studio, 1 Bedroom and Semi-Private. Learn more.

A Place for Mom has scored Brookdale Reynolda Road 9 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (336) 722-1617 to reach a resident at Brookdale Reynolda Road.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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