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VERIFIED PARTNER

Brookdale Lake Charles

2420 Country Club Road, Lake Charles, LA 70605

8.2
Review score
24 reviews
Add review
8.2
Review score
24 reviews
5 star
42%
4 star
25%
3 star
21%
2 star
4%
1 star
8%
See all reviews
8.7
Review score
26463 reviews
647 facilities
For pricing & availability:
(866) 374-4058
Brookdale Lake Charles
Brookdale Lake Charles
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22 Floor plans available
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Mark
-
Family/friend
5.0
Review for Brookdale Lake Charles
They have a 30 day respite care that allowed us to move in immediately to a completely furnished room. Nice clean well run facility. Very friendly staff. From the director down, I am able to talk to management for questions or concerns.

About the facility
Brookdale Lake Charles

From memory care to assisted living services, you can find a helping hand each and every day at Brookdale Lake Charles. Here, your wellness is supported by collaborative care partnerships between your family, Brookdale’s care team, and other health care providers. Rest assured, staff is available 24-hours a day, seven days a week to be alerted to an emergency. Do you need assistance managing medications, bathing before bed, or grooming in the morning? Each resident is given a tailored care plan to fulfill their individual care needs. Memory care residents can also look forward to gentle reminders, tailored programming, and dementia-friendly menus. Through the exclusive Clare Bridge memory care program, residents are provided with a minimum of six enriching activities each day to encourage the use of their skills. These activities are designed to boost social connection and may include morning cognitive workouts like brain games, and physical fitness activities like dancing, walking, gardening, and more.

In addition to personalized care services and safety features, residents receive assistance with housekeeping, transportation, home maintenance, trash removal, and meal preparation. The concierge service is also available to assist with your personal requests and postal services can be used as needed on-site, too. A...

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Senior living options offered

Assisted Living

Memory Care

Pricing
for Brookdale Lake Charles

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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Compare

Brookdale Lake Charles
Brookdale Lake Charles

2420 Country Club Road, Lake Charles, LA 70605

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The Verandah Retirement Community

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Sage Oak Assisted Living and Memory Care of Lake Charles

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8.2
Review score
24 reviews
8.2
Review score
24 reviews
5 star
42%
4 star
25%
3 star
21%
2 star
4%
1 star
8%
9.2
Review score
29 reviews
9.2
Review score
29 reviews
5 star
65%
4 star
28%
3 star
7%
2 star
0%
1 star
0%
7.0
Review score
2 reviews
7.0
Review score
2 reviews
5 star
50%
4 star
50%
3 star
0%
2 star
0%
1 star
0%
7.0
Review score
10 reviews
7.0
Review score
10 reviews
5 star
90%
4 star
0%
3 star
10%
2 star
0%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
--
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

1

Assisted Living

Care types offered

2

Assisted Living, Memory Care

Reviews

for Brookdale Lake Charles

8.2Review score24 reviews
8.2
Review score
24 reviews
5 star
42%
4 star
25%
3 star
21%
2 star
4%
1 star
8%
Brookdale
8.7
Review score26463 reviews647 communities
Write a review
A Place for Mom has scored Brookdale Lake Charles with 8.2 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Brookdale Lake Charles has 24 reviews with an average "overall experience" of 3.9 out of 5.
Overall Rating
3.9
Cleanliness
4.3
Friendliness
4.2
Care Services
3.9
Staff
4.5
Meals & Dining
3.8
Activities
3.9
Value for Cost
3.9
A Place for Mom has scored Brookdale Lake Charles with 8.2 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Brookdale Lake Charles has 24 reviews with an average "overall experience" of 3.9 out of 5.
Parent company
Brookdale
8.7
Review score26463 reviews647 communities
Logo for Brookdale
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 24 reviews
Mark - Family/friend
Assisted Living
September 7, 2023
5.0
Verified Review
Review for Brookdale Lake Charles
They have a 30 day respite care that allowed us to move in immediately to a completely furnished room. Nice clean well run facility. Very friendly staff. From the director down, I am able to talk to management for questions or concerns.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
4
Anonymous - Family/friend
Assisted Living
August 7, 2023
5.0
Verified Review
An awesome place for loved ones!
What we like the most about the Brookdale Lake Charles is the awesome and caring staff. They are friendly and the environment is clean. Based on the experience we have had so far, we would absolutely recommend Brookdale Lake Charles to other families and we have already recommend them.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Anonymous - Family/friend
Memory Care
June 14, 2023
3.0
Brookdale Lake Charles review
There is always 1 or 2 that are not very friendly. When it comes to the care services sometimes the quality of care will slip through the cracks. For the value for cost it is overpriced. For the price, patients should be treated like kings and queens, not reliable/efficient in care and a few areas-food for one. Management is the key. A change of management has improved the facility's care.
Cleanliness
5
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
2
Response from Brookdale Lake Charles
June 15, 2023
Thank you for taking the time to share your thoughts. By giving us your feedback, you are helping us to understand what we do well and what we could focus on improving. Please be assured your feedback will be reviewed and used to help better serve our residents and their families.
Corey - Toured community
Memory Care
April 10, 2023
3.0
Verified Review
Tour of Brookdale Lake Charles
We toured Brookdale Lake Charles and it was okay. The facility met or exceeded all of our requirements and the location was perfect for us. However, it was an older facility and felt much more "institutional". They were also vague with regard to cost structure and we'd gotten reviews from friends and acquaintances that staffing there had been an issue (in fairness, this has been a factor everywhere). Overall, it just wasn't a good fit for us.
Response from Brookdale Lake Charles
April 11, 2023
We appreciate you taking the time to visit and share your feedback. We are committed to quality service and care and will review your feedback with our management team.
Anonymous - Resident/client
Assisted Living
November 9, 2022
4.0
Verified Review
All the residents but one had some degree of dementia. I had no one to interact with. Present accurately the nature of the resident population. I would have known I was not going to remain there.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
3
Activities
3
Value for Cost
3
S R - Family/friend
Memory Care
May 25, 2022
2.0
Verified Review
I Do Not Recommend Brookdale for Your Loved One
I do not recommend the community. They are understaffed and they don't do what they are supposed to. Anything you ask the staff to do, they do not respond to the requests of the family. The meals aren't very good, and there is only one option for the residents. The community provides three meals a day. They provide very poor hygiene, dressing, and bathing assistance to the residents. As far as I know the medication management is okay. They aren't able to keep my loved one dry. They can be rough with the residents when they are assisting with dressing my loved one. I have seen other residents leave the community due to the community's issues.
Cleanliness
5
Friendliness
5
Care Services
2
Staff
3
Meals & Dining
2
Activities
2
Value for Cost
2
Response from Brookdale Lake Charles
May 26, 2022
We take your comments seriously and are committed to providing quality care and services to our residents and their families. Our management team has reviewed these concerns and we wish to assure you the safety and well-being of our residents is our top priority.
A P - Family/friend
Assisted Living
May 3, 2022
5.0
Verified Review
Friendly, Safe, Secure Community
The only thing that we have noticed is that the monthly rate is not the same each month. We then are waiting on credits from the main office. The communication with the local community to the main office could be improved upon. The staff are great to work with anytime I have questions or concerns about my loved one. Some of the activities the community has included music, happy hour, bingo, field trips, and more for the residents to choose from. They even have a calendar they provide the residents. The apartment, housekeeping, utilities, laundry, transportation, and changing of linens is included in the monthly rate. It is like a true apartment, the resident is able to have friends stay and spend the night with the resident.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
RW - Family/friend
Assisted Living
March 1, 2022
3.0
Verified Review
Short handed - Stay on top of the staff
I'm not happy with the care. I feel like they're short handed. They don't give you the coverage that you need when you need it. There's not a lot of one-on-one hands-on care. I feel like the staff do what they can. Instead of working on internal solutions with me, administration told me right off the bat to get a sitter for my loved one. They were fair in that they discounted the care cost. But they're just shorthanded. The facility itself is nice as far as looks and cleanliness. It seems like it would be decent place if your loved one has lower care needs.
Cleanliness
5
Friendliness
4
Care Services
2
Staff
4
Meals & Dining
3
Value for Cost
4
Response from Brookdale Lake Charles
March 14, 2022
We take your comments seriously and are committed to providing quality care and services to our residents. We would welcome an opportunity to discuss any concerns you may have and hope you will contact our management team to further discuss.
KE - Family/friend
Assisted Living
May 21, 2021
3.0
Verified Review
my own opinion
The community is very clean and neat and the staff is very friendly. The food seems to be good and they have activities for the residence. The value is good for the location and I would recommend this community to others based on my experience
Cleanliness
5
Friendliness
4
Care Services
3
Staff
4
Meals & Dining
4
Activities
3.5
Value for Cost
4
anonymous - Family/friend
Assisted Living
May 6, 2021
5.0
Verified Review
He loves it there
Our loved one has one of the bigger rooms at the community which is very nice. He really like the openness of the room.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
David O - Family/friend
Memory Care
March 26, 2021
5.0
Verified Review
Highly recommend
We chose Brookdale Lake Charles because they jumped on things and got everything done pretty quick. I am glad we went with them, they were the first ones back up and running after the storm. They have been great with communication, we do email back and forth frequently and they also do zoom calls. It think it is a great place all around and we are thoroughly satisfied with everything we are getting from them.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Toured community
Memory Care
April 25, 2019
4.0
Very nice facility.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Memory Care
October 23, 2017
4.0
Verified Review
Brookdale Lake Charles
My mother moved into Brookdale, and overall, it has been a worthwhile experience. While the nighttime people aren’t quite as attentive as I’d like them to be, the daytime staff are very good about keeping the residents involved and active. They have lots of activities available to keep the residents stimulates such as sing-alongs, walk about activities, puzzles, and games. The community is also clean. They are doing some renovations now like painting and hanging new light fixtures, but overall, they do maintain a clean place, and I feel the renovations speak to their concerns of keeping the community safe and well maintained. I’d definitely recommend Brookdale to others.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Family - Toured community
Memory Care
August 5, 2017
4.5
Verified Review
Mom's first week
Mom has just completed her first week at Brookdale i n Lake Charles, La. She certainly appears to be happy with the choice she has made. We hope the first week is a true expectation of the peace of mind we want for her and she is expecting for herself. Thank you very much and if requested we will provide comments in the future. The family
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
anonymous - Toured community
Memory Care
May 15, 2017
4.0
Very impressed with the facility, friendly staff, and liked what they had to offer, seemed like very genuine, up front people with very good activities, etc. Do wish there apartments looked more like an apartment with walled off bedroom, etc. but not that important.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Memory Care
April 10, 2017
5.0
Verified Review
Mom is getting more comfortable
My mother is adjusting well at Brookdale Lake Charles. The staff meets her needs but sometimes they could be more attentive and could use more help. She isn't involved in activities but they encourage her to join in.I like that they allow you to purchase meals and have lunch with your loved one's. We chose Brookdale because it seemed like the best pick for my mother and she would be most comfortable here.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
4
Activities
5
anonymous - Family/friend
Memory Care
March 1, 2017
4.0
Verified Review
Going well so far...
They've been good. There were a couple of communication issues but they have since been resolved. They are doing a good job. He isn't active so they are attempting to get him involved. My father is an old timer and enjoys Cajun food. He doesn't like the meals that they prepare but I think they are very good. We chose this community because I was in town visiting and toured with him. When it came time to move him into a community we selected Brookdale because we were familiar with them and it was a smooth transition.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Toured community
Memory Care
February 20, 2017
4.0
Verified Review
They Were Not What Was Wanted
We took a tour of this community and saw things that we didn't like. The apartment was not as clean and not the best. The quality within the community was not there. There was not as much extra amenities too. This was not the place for my dad.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Memory Care
February 8, 2017
5.0
Verified Review
Outstanding care
I like this community. They have great staff members who are very caring. The meals are good. They need to work on the rooms a little more on keeping the rooms clean. The activities were wonderful when they wanted to participate. I highly recommend the care and the value of this wonderful community to other families.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
January 18, 2017
5.0
Verified Review
My mother's care
I like this community for the care that my mom is getting here. The staff is always nice and friendly. They help with everything that is needed for her. She likes the meals that are offered. She is not participating in the activities with the other residents. We would like to see her more active. We would recommend the care and the value of this community, for good care.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-20 out of 24 reviews

Amenities
at Brookdale Lake Charles

Healthcare Services

  • Medication Management
  • Staffing & Ancillary Services
  • Incontinence Care
  • Memory Care
  • Non-Ambulatory Care
  • High Acuity Care
  • Diabetic Care

Meals & Dining

  • Vegetarian
  • Special Dining Programs
  • Meals Provided

Room Amenities

  • Respite or Short Term Stays Offered
  • Wheelchair Accessible Showers

Community Amenities

Transportation & parking

  • Property Convenient to Public Transit
  • Complimentary Transportation
  • Transportation at Cost
  • Resident Parking Available

Pets

  • Dogs Allowed
  • Cats Allowed
  • Weight Limit (lbs)

Common areas

  • Outdoor Common Areas
  • Indoor Common Areas

Services

  • Beautician

Languages spoken

  • English

Activities

  • Devotional Activities Offsite
  • Devotional Activities On-Site
  • Christian Services
  • Sensory-based Programs
  • Activities Off-site
  • Activities On-site

Neighborhoods
around Brookdale Lake Charles

See what the neighborhood has to offer and what’s nearby:
Brookdale Lake Charles in google map

Frequently Asked Questions
about Brookdale Lake Charles

Brookdale Lake Charles offers Studio. Learn more.

A Place for Mom has scored Brookdale Lake Charles 8.2 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (337) 478-4030 to reach a resident at Brookdale Lake Charles.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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