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VERIFIED PARTNER

Brookdale High Point

201 West Hartley Drive, High Point, NC 27265

7.8
Review score
26 reviews
Add review
7.8
Review score
26 reviews
5 star
23%
4 star
54%
3 star
15%
2 star
0%
1 star
8%
See all reviews
8.7
Review score
26463 reviews
647 facilities
For pricing & availability:
(866) 374-4058
Brookdale High Point
Brookdale High Point
88 Photos available
44 Floor plans available
Brookdale High Point in google map
street view of Brookdale High Point

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Amy
-
Family/friend
5.0
Feels like home!
After being in the facility just a few minutes you get a sense of belonging to a family. The administration and staff are awesome! They are there to help you anyway they can! Also they are always so pleasant and have a smile on their face. As I was carrying stuff in for my dad, they were t

About the facility
Brookdale High Point

Located in the northern part of High Point, North Carolina, you will find the magnificent Brookdale High Point. Here, residents receive assistance with an array of daily chores and personal tasks, including medication management, bathing, and dressing, as well as other tailored services. Plus, the staff manages meal preparation, home maintenance, trash removal, postal services, and transportation, too. At Brookdale High Point, each resident is given a personalized care plan, so all their services are tailored to fit their one-of-a-kind needs and lifestyle. Brookdale’s care team is available 24 hours a day, seven days a week to be alerted to any emergencies. Plus, an emergency alert system and keypad entries are also used for added safety.

While care, chores, and security are managed by trusted team members, residents can sit and mingle under the covered outdoor porch or relax by the fireplace in the cozy living room. Nature-loving seniors will enjoy the outdoor garden and greenhouse, while others can relax in the beauty/barber shop, the sauna, or the therapy room.

Community Services and Amenities

At Brookdale High Point, residents can discover new interests and passions through daily activities like creative painting classes, B-Fit classes, and resident council meetings. Group excursions are planned regularly...

Read more

Senior living options offered

Assisted Living

Pricing
for Brookdale High Point

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Brookdale High Point

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Compare

Brookdale High Point
Brookdale High Point

201 West Hartley Drive, High Point, NC 27265

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Brookstone Terrace of Thomasville
Brookstone Terrace of Thomasville

915 W Cooksey Dr, Thomasville, NC 27360

7.8
Review score
26 reviews
7.8
Review score
26 reviews
5 star
23%
4 star
54%
3 star
15%
2 star
0%
1 star
8%
9.3
Review score
39 reviews
9.3
Review score
39 reviews
5 star
47%
4 star
21%
3 star
21%
2 star
3%
1 star
8%
9.0
Review score
57 reviews
9.0
Review score
57 reviews
5 star
45%
4 star
35%
3 star
14%
2 star
4%
1 star
2%
8.9
Review score
14 reviews
8.9
Review score
14 reviews
5 star
43%
4 star
29%
3 star
14%
2 star
7%
1 star
7%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
2 bedrooms
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Assisted Living

Care types offered

1

Assisted Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Reviews

for Brookdale High Point

7.8Review score26 reviews
7.8
Review score
26 reviews
5 star
23%
4 star
54%
3 star
15%
2 star
0%
1 star
8%
Brookdale
8.7
Review score26463 reviews647 communities
Write a review
A Place for Mom has scored Brookdale High Point with 7.8 out of 10 using our proprietary review score based on 10 reviews in the last 2 years. Over all time, Brookdale High Point has 26 reviews with an average "overall experience" of 3.8 out of 5.
Overall Rating
3.8
Cleanliness
3.8
Friendliness
4.1
Care Services
3.7
Staff
4.3
Meals & Dining
4.0
Activities
3.7
Value for Cost
3.8
A Place for Mom has scored Brookdale High Point with 7.8 out of 10 using our proprietary review score based on 10 reviews in the last 2 years. Over all time, Brookdale High Point has 26 reviews with an average "overall experience" of 3.8 out of 5.
Parent company
Brookdale
8.7
Review score26463 reviews647 communities
Logo for Brookdale
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 26 reviews
Amy - Family/friend
Assisted Living
November 8, 2023
5.0
Feels like home!
After being in the facility just a few minutes you get a sense of belonging to a family. The administration and staff are awesome! They are there to help you anyway they can! Also they are always so pleasant and have a smile on their face. As I was carrying stuff in for my dad, they were there with carts at the door ready to help. The evening I moved my dad in, the security lock on the front door kept going off and they were so patient and kind with us during that time and throughout the move in process. My dad has received excellent care and is enjoying his new home a lot. The rooms are very roomy with a nice size bathroom as well. Very easy to get around in. My dad can be a very picky eater however he has not complained about the food and has had nothing but great things to say after his meals! That’s an huge plus! If you’re looking to move a loved one into a facility like this, you definitely need to go tour this one and meet the staff. You will be very pleased!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Belinda - Toured community
Assisted Living
July 11, 2023
4.0
Verified Review
tour review
Our family had an in person tour with Brookdale High Pointe and we thought the tour experience and the community itself and the staff we encountered was really good.
Anonymous - Family/friend
Assisted Living
June 28, 2023
3.0
Verified Review
Our experience
When my mother entered Brookdale High Point in August of 2022, the entire management staff turned over and they were all new: Executive Director, Sales Manager, Billing Coordinator and Maintenance Chief were all new and inexperienced and in addition they were short staffed on the floor. They were long on promises and often short on delivery. Since we left the facility last November, I would hope that much of that has been rectified. In my mother's case, I feel that her initial assessment to determine her level of care was incorrect and resulted in her not getting the care that she needed. The food was fine, as were the activities. If in the same situation that we were faced with a year ago, I would certainly give Brookdale High Point a look and compare them to other facilities-I don't regret our choice.
Cleanliness
2
Friendliness
5
Care Services
3
Staff
3
Meals & Dining
5
Activities
5
Value for Cost
4
Response from Brookdale High Point
June 30, 2023
We appreciate you taking the time to share your feedback and are sorry to hear we did not meet all of your expectations. Our staff is committed to providing the highest-quality service and care and we will share your feedback with our management team.
Sandy - Family/friend
Assisted Living
January 30, 2023
5.0
Verified Review
Above and beyond staff
We chose Brookdale High Point because the convenient location and I liked the way it looked, it also did not smell when you walk in. My loved one had just lost her sight and she walked in the first time and said how nice it smelled so that was huge for us. The staff is very helpful, especially [name removed] the admission sales director. She even helped us move stuff in and made the whole process easier for us. [name removed] the health and wellness director has gone above and beyond to help me with my mother and we really appreciate her. I would highly recommend Brookdale High Point.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
3
Value for Cost
4
Anonymous - Toured community
Assisted Living
November 14, 2022
5.0
Verified Review
Review for Brookdale High Point
It was a good tour experience. It cost more, and it seemed more like a nursing home.
anonymous - Family/friend
Assisted Living
July 20, 2022
0.5
Verified Review
Beware
We had a terrible experience with Brookdale. I would never recommend this facility to anybody
Response from Brookdale High Point
July 26, 2022
We appreciate you taking the time to share your feedback and are sorry to hear we did not meet your expectations. We would welcome an opportunity to discuss with you further and encourage you to reach out to our local management team.
anonymous - Family/friend
Assisted Living
June 23, 2022
4.0
Verified Review
A good community with challenges and with a few improvements
All of the staff members seem to be pretty nice and all have a pretty good attitude. From what activities our loved one does participate in we do think they do a good job there and overall we would recommend this community to others based on our experience. We know they are struggling with outside circumstances like everyone else but we do think they could work to improve the overall quality of the meals - that is important to the residents and it will help to keep their morale up.
Cleanliness
4
Friendliness
4
Care Services
3
Staff
4
Meals & Dining
2
Activities
4
anonymous - Family/friend
Assisted Living
June 15, 2022
4.0
Verified Review
Good experience
We chose Brookdale High Point because of the value for the money and we just really liked the facility itself and the people that we interacted with during our tour with them. The location is extremely convenient for our family so that has worked out well. I would definitely recommend Brookdale to others looking.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Activities
3
Value for Cost
4
Connel - Toured community
Assisted Living
April 27, 2022
5.0
Verified Review
My tour review
We have nothing but good things to say about all of the Brookdale communities. This was a great tour and we were able to get all of the information that we needed.
anonymous - Toured community
Assisted Living
April 14, 2022
4.0
Verified Review
My tour review
This community seemed pretty good but there was another location that was closer to my home and the budget worked better for my loved one. The tours were great and they gave me all the info I needed while at the community.
Cynthia - Toured community
Assisted Living
August 16, 2021
5.0
Verified Review
my tour
We toured this community and the tour was very good. They answered all of our questions and were very informative. They were very accommodating and the staff was very helpful and friendly.
anonymous - Family/friend
Assisted Living
July 20, 2021
4.5
Verified Review
comfortable situation for the resident and family
The community is a good value for what they offer. Its neat and clean and the staff is very friendly and helpful. I would like to see more activities available for the residents. I would recommend this community to others based on my experience
Cleanliness
4.5
Friendliness
4.5
Care Services
4.5
Staff
4.5
Meals & Dining
3
Activities
2.5
Anonymous - Family/friend
Assisted Living
March 5, 2021
4.0
Verified Review
my experience
The staff has been very friendly and helpful. The communication between the staff and the family is good and they keep us updated. I would recommend this community to others
Cleanliness
5
Friendliness
5
Care Services
5
Value for Cost
4
anonymous - Family/friend
Assisted Living
February 25, 2021
4.0
Verified Review
Mom turns 101 and needs to see her family
I had hopes when putting her in Brookdale I would be able to come help out since I live so close. There was no visiting inside due to covid and she was starting to forget who we were. She ended up testing positive and called and asked if I could come get her so I got her and ended up keeping her at home. The staff member here were very nice, but it was hard just due to the virus and I think it would have worked out if that wasn't going on.
anonymous - Family/friend
Assisted Living
August 20, 2020
4.0
Verified Review
Would recommend to anyone
Brookdale High is very reasonably priced, prior to COVID they played games, they have a library. The residents planted flowers, they had arts and crafts. They would have holiday dinners, and holiday activities. They had church services on Sundays. The food at Brookdale is very good, they have certain meals each night, but if they don't like that meal they can ask for something else. The rooms are very well laid out, they have private rooms and semi private rooms. They have a big open area with a dining room.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
4
Activities
5
anonymous - Toured community
Assisted Living
October 5, 2019
4.0
extremely nice people. When we arrived for our tour, the home van was unloading a group that had been out on a day trip. on a pontoon boat at the lake and a picnic. They were all so happy. [Name removed] answered all our questions and took us on a tour. No way to know what it would be like to live there yet. However, the residents appeared to be happy and content.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Toured community
Assisted Living
August 30, 2019
4.0
Not memory care too expensive for her income
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Toured community
Assisted Living
October 9, 2018
4.0
I was impressed with this facility. It was very clean, the residents looked like they enjoyed living here, and the atmosphere was very homey feeling. The set-up of meal time and activities was impressive. Pricing was reasonable as well.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Toured community
Assisted Living
August 30, 2017
3.0
Verified Review
Not the right fit
We toured the Brookdale High Point. It was a very nice tour and the staff was very friendly when they showed us around their community. It was clean and well-kept. But it did not have the right atmosphere for my mom.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
anonymous - Toured community
Assisted Living
August 15, 2017
3.0
Verified Review
Not the right fit
Brookdale High Point did not give me the homey feeling I was looking for in a community for my mother in law. It was not as well-kept as other communities I had seen. The staff was very friendly and knowledgeable and answered all of our questions. We chose another community for our current needs.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
Viewing 1-20 out of 26 reviews

Amenities
at Brookdale High Point

Healthcare Services

  • Staffing & Ancillary Services
  • Non-Ambulatory Care
  • Incontinence Care
  • Diabetic Care
  • Medication Management
  • High Acuity Care

Meals & Dining

  • Pureed Meals
  • Meals Provided
  • Low / No Sodium
  • No Sugar
  • Restaurant Style Dining
  • Guest Meals
  • Professional Chef
  • Room Service

Room Amenities

  • Ground Floor Units
  • Air Conditioned
  • Respite or Short Term Stays Offered
  • Handicap Accessible
  • Wi-Fi/high-speed internet
  • Cable or Satellite TV
  • Wheelchair Accessible Showers

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Transportation at Cost
  • Uncovered Parking
  • Complimentary Transportation
  • Resident Parking Available
  • Property Convenient to Public Transit

Pets

  • Weight Limit (lbs)
  • Cats Allowed
  • Dogs Allowed
  • Pet Care Available

Common areas

  • Computer or Media Center
  • Outside Patio
  • Barber Shop
  • Beauty Salon
  • Outdoor Common Areas
  • Meeting Room
  • Library
  • Central Fireplace
  • Indoor Common Areas
  • Private Bath
  • TV Lounge

Recreational areas

  • Movie or Theater Room
  • Arts and Crafts Center
  • Piano or Organ

Services

  • Laundry Service / Drycleaning
  • Beautician
  • Housekeeping
  • Grocery Shopping and Errands

Languages spoken

  • English

Activities

  • Art Classes
  • Visiting Chaplain or Priest
  • Activities Off-site
  • Live Musical Performances
  • Brain fitness / Dakim
  • Christian Services
  • Yoga / Chair Yoga
  • Dances
  • Pet-focused Programs
  • Day Trips and Outings
  • Live Well Programs
  • BBQs or Picnics
  • Community Service Programs
  • Activities On-site
  • Cards / Pinochle Club
  • Live Dance or Theater Performances
  • Educational Speakers / Life Long Learning
  • Cooking Classes
  • Book Club
  • Devotional Activities On-Site
  • Intergenerational Programs
  • Devotional Activities Offsite
  • Holiday Parties
  • Birthday Parties
  • Bible Study Group
  • Trivia Games

Neighborhoods
around Brookdale High Point

See what the neighborhood has to offer and what’s nearby:
Brookdale High Point in google map

Frequently Asked Questions
about Brookdale High Point

Brookdale High Point offers Studio, Semi-Private and 1 Bedroom. Learn more.

A Place for Mom has scored Brookdale High Point 7.8 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (336) 885-8600 to reach a resident at Brookdale High Point.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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