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Brookdale Burlington Memory Care

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3619 South Mebane Street, Burlington, NC 27215

7.5
Review score
23 reviews
Add review
7.5
Review score
23 reviews
5 star
48%
4 star
30%
3 star
13%
2 star
9%
1 star
0%
See all reviews
8.7
Review score
26585 reviews
647 facilities
For pricing & availability:
(866) 374-4058
Brookdale Burlington Memory Care
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Brookdale Burlington Memory Care indoor common area
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Ben
-
Family/friend
5.0
My direct experience with Brookdale as a family member and responsible party
I really liked the Director but unfortunately, he just left to go to another Brookdale facility closer to his home so I can't blame him there. I don't know how it will be when they get his replacement in. I'm hoping the same. He worked really hard to help me to get my mom on Medicaid after

About the facility
Brookdale Burlington Memory Care

At last, you can look forward to a simplified lifestyle of custom memory care programming, as well as tailored meals and services, at Brookdale Burlington Memory Care. Here, dementia-trained team members work with each resident to learn about their health history and general preferences. Through the use of consistent care assignments, gentle reminders, and familiar routines, residents can thrive in a safe and supportive space. Would you like assistance with tasks like medication management, bathing, or something more specific? Brookdale Burlington provides direct assistance with activities of daily living and housekeeping, and offers exclusive memory care programs like the Clare Bridge and Solace programs. Clare Bridge provides residents with six activities each day to help them flourish and maintain their skills and abilities. Meanwhile, the Solace program caters to residents in the late stages of dementia and provides an additional layer of care. It also offers sensory activities involving things like music and aromatherapy.

Regardless of your care needs, your safety is a top concern. Staff is available 24 hours a day, seven days a week to be alerted to an emergency. The community also includes an emergency alert system and enclosed walking areas to provide additional security.

Community Services and Amenities

Dementia-friendly...

Read more

Senior living options offered

Memory Care

Pricing
for Brookdale Burlington Memory Care

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
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Brookdale Burlington Memory Care indoor common area
Brookdale Burlington Memory Care

3619 South Mebane Street, Burlington, NC 27215

Mebane Ridge outdoor common area
Mebane Ridge

1999 NC-119, Mebane, NC 27302

Home Place of Burlington
Home Place of Burlington

118 Alamance Rd, Burlington, NC 27215

Alamance House
Alamance House

2766 Grand Oaks Blvd, Burlington, NC 27215

7.5
Review score
23 reviews
7.5
Review score
23 reviews
5 star
48%
4 star
30%
3 star
13%
2 star
9%
1 star
0%
8.8
Review score
19 reviews
8.8
Review score
19 reviews
5 star
42%
4 star
32%
3 star
21%
2 star
0%
1 star
5%
7.7
Review score
8 reviews
7.7
Review score
8 reviews
5 star
38%
4 star
49%
3 star
0%
2 star
13%
1 star
0%
7.0
Review score
9 reviews
7.0
Review score
9 reviews
5 star
22%
4 star
22%
3 star
22%
2 star
0%
1 star
34%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
--
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
--
2 bedrooms
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Amenities
at Brookdale Burlington Memory Care

Healthcare Services

  • Memory Care
  • Staffing & Ancillary Services
  • Non-Ambulatory Care
  • Incontinence Care
  • Medication Management
  • High Acuity Care
  • Diabetic Care

Meals & Dining

  • No Sugar
  • Low / No Sodium
  • Restaurant Style Dining
  • Guest Meals
  • Room Service
  • Pureed Meals
  • Meals Provided
  • Special Dining Programs

Room Amenities

  • Respite or Short Term Stays Offered
  • Handicap Accessible
  • Wi-Fi/high-speed internet
  • Garden View
  • Ground Floor Units

Community Amenities

Transportation & parking

  • Complimentary Transportation

Common areas

  • Indoor Common Areas
  • Outdoor Common Areas

Services

  • Beautician
  • Laundry Service / Drycleaning
  • Housekeeping

Activities

  • Sensory-based Programs
  • Day Trips and Outings
  • BBQs or Picnics
  • Forever Fit
  • Brain fitness / Dakim
  • Activities On-site
  • Live Dance or Theater Performances
  • Cooking Classes
  • Wii Bowling
  • Holiday Parties
  • Karaoke
  • Yoga / Chair Yoga
  • Art Classes
  • Walking Club
  • Trivia Games
  • Reminiscence Programs
  • Intergenerational Programs
  • Live Well Programs
  • Gardening Club
  • Stretching Classes
  • Educational Speakers / Life Long Learning
  • Devotional Activities On-Site
  • Live Musical Performances
  • Pet-focused Programs
  • Activities Off-site
  • Birthday Parties

Reviews

for Brookdale Burlington Memory Care

7.5Review score23 reviews
7.5
Review score
23 reviews
5 star
48%
4 star
30%
3 star
13%
2 star
9%
1 star
0%
Brookdale
8.7
Review score26578 reviews647 communities
Write a review
A Place for Mom has scored Brookdale Burlington Memory Care with 7.5 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Brookdale Burlington Memory Care has 23 reviews with an average "overall experience" of 4.1 out of 5.
Overall Rating
4.1
Cleanliness
4.3
Friendliness
4.3
Care Services
4.1
Staff
4.1
Meals & Dining
4.0
Activities
4.0
Value for Cost
4.0
A Place for Mom has scored Brookdale Burlington Memory Care with 7.5 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Brookdale Burlington Memory Care has 23 reviews with an average "overall experience" of 4.1 out of 5.
Parent company
Brookdale
8.7
Review score26578 reviews647 communities
Logo for Brookdale
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 23 reviews
Anonymous - Family/friend
Memory Care
October 4, 2023
2.0
Verified Review
Disappointed
My loved one was supposed to move into Brookdale Burlington Memory care, but did not end up doing so. After accepting him and me paying, they declined him three days before move in because corporate decided that he was a risk in the future as his dementia may make him aggressive. After that everything was handled very poorly and even until recently. I had a hard time getting my refund. Then they overpaid me and charged me a $[removed] late fee on monies that they sent to me by mistake. Communication was poor at best, I was so disappointed. However, we found another Memory Care facility that worked out for the two months before my loved one passed away unexpectedly. I honestly think that one of the big problems was that they rushed it all. Maybe because it was the end of the month and if I signed everything by 'x' date then I got a better price. So they did the home evaluation before they had me sign the paperwork to release my loved one's medical records and they accepted him and my payment before corporate reviewed.
Cleanliness
4
Friendliness
4
Staff
3
Response from Brookdale Burlington Memory Care
October 10, 2023
We take your comments seriously and are committed to providing quality service and care. Your comments have been shared with our corporate management team for review.
Ben - Family/friend
Memory Care
June 13, 2023
5.0
Verified Review
My direct experience with Brookdale as a family member and responsible party
I really liked the Director but unfortunately, he just left to go to another Brookdale facility closer to his home so I can't blame him there. I don't know how it will be when they get his replacement in. I'm hoping the same. He worked really hard to help me to get my mom on Medicaid after a year of her being there. The business office has been good to deal with. The overall care has been pretty good. My sister has had to take my mom and give her a bath because she hasn't been getting one as much there because I think she refuses sometimes. The communication could be a little bit better concerning her care, but it has gotten better as time has passed. I will say that. They have done some great family events to try to bring the residents and families together some more and those have been really nice. I wish they would do a few more out of the facility activities and I think they're going to do more of that, but that has been lacking although they have done activities inside the facility for them.
Cleanliness
4
Friendliness
4
Care Services
3
Staff
4
Meals & Dining
4
Activities
3
Value for Cost
4
TH - Family/friend
Memory Care
November 15, 2022
5.0
Verified Review
Amazing Staff
The staff - I'm including everyone in this, from management to housekeeping - made an extremely difficult decision comfortable and easy for our family. And they have not changed that at all. From the first day they have treated us with great respect. They are very good with keeping us informed. Very open and friendly with all family members every time we visit. Just really very comfortable and happy!
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Bruce - Family/friend
Memory Care
June 4, 2021
4.0
Verified Review
Our experience at Brookdale
I would encourage people to come visit. I looked at a lot of other places and chose Brookdale. We've had a positive experience overall. They've been good to my loved one, and I'm happy with the treatment she's getting. I haven't heard of any places that are better, but I've heard of others that are worse. I feel like they have enough activities overall, but maybe not for her more advanced class of dementia. I feel like they're definitely making an effort with her, and the activities that she does participate in, they help her out and encourage her. I think smaller, more social groups of 2-3 people could be beneficial, but I understand that involves more employees and more cost. But she has a smile on her face most of the time. That's all I can expect, that she's happy. I feel they're in the ballpark and comparable to the cost of other communities.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
4.5
Activities
4
anonymous - Toured community
Memory Care
April 2, 2021
5.0
Verified Review
My review of Brookdale Burlington Memory Care
We toured this facility virtually and the experience was interesting, we weren't able to really get a feel for the place but the took us around the facility on their tablet and the staff we spoke with was very nice and had good communication.
anonymous - Family/friend
Memory Care
June 22, 2020
3.0
Verified Review
Brookdale Burlington Memory Care
The community is usually very clean. On the whole, the staff is pretty friendly. Out of all of the staff that have worked with my husband, all but one have been very nice. I do wish they would be more communicative with me about his care more and occasionally, things do go missing from his room. The food is not very good and it seems that most of the time the residents don't eat the food all that much. Because of the food, they have struggled with maintaining my husbands dietary needs. On the whole they are good, but on some occasions, it seems like they don't have enough training to deal with certain situations. It does also seem like they should provide some more supplies than they do. The room he is in is very nice and it does have a nice bathroom attached to it. They used to have someone come and sing every weekend to the residents. I don't completely think we get our money's worth from the community.
Cleanliness
5
Friendliness
4.5
Value for Cost
3
Care Services
4
Activities
3
anonymous - Toured community
Memory Care
May 30, 2018
5.0
Wonderful facility and location in Burlington. Very friendly and caring staff. Rooms are a great size. Only downside for us is being in Burlington. Would prefer in Cary area. Also, no all inclusive rate.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
August 24, 2017
5.0
Verified Review
Great Respite stay
My mom enjoyed her respite stay here, the staff was great they made sure she took part in the activities and she enjoyed going to the dining room with the other residents. The director here was also great in helping me with a billing issue. This is a very nice community and I would definitely recommend them
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Memory Care
August 22, 2017
3.0
Verified Review
A smaller community but nice
We had a nice tour by the staff, they were knowledgeable and answered all our questions. This community was somewhat smaller and mom didn't feel that there not as many activities or amenities as some of the other communities we saw. Mom said that lunch was okay. We didn't think this was the fit for mom.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
anonymous - Family/friend
Memory Care
July 19, 2017
5.0
Verified Review
Care for mom
I like the care at this community. I like knowing that this community. The menu is really good and she seems to be pleased with the nice menu. She likes that they have church services and enjoys the activities that are offered. We would recommend this community for other families.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
July 19, 2017
5.0
Verified Review
Care and Comfort.
The care at this community has been very nice. We like the staff and like knowing that the community is clean with a nice environment. The menu is appealing and they offer nice activities for the residents to stay active. We would recommend that families tour this community for the care of a loved one.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
June 21, 2017
5.0
Verified Review
This was a great place and the help was outstanding.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
June 20, 2017
4.0
Verified Review
Excellent care!!
My brother is doing very well and has adjusted well since his move. We are very satisfied. The only thing we have had a concern with is for one, the halls sometimes really smelled like urine. They did explain that a lot of the male residents don't know understand and have accidents, but they do clean it up right away. Also, my brother was not changing clothes as often as he should so we brought that up as a concern. As far as the care, they are super excellent! Everyone there is very friendly and open to the residents and their needs. We will just have to work on a solution on his cleanliness, but it is a good place.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Memory Care
May 12, 2017
4.0
Verified Review
Happy with this Community
My father is well at this community overall. Everything is working out great, and I'am pleased. My father is being cared for very well.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Albert H Haney - Family/friend
Memory Care
April 11, 2017
3.5
Verified Review
We are using Brookdale for respite care and they are doing very well. There were some differences between what I requested and what was being done but my requests were unrealistic. Mom is being very well cared for and many of her unique requirements are being fulfilled. Mom likes the staff and has made friends with some of the residents.
Cleanliness
3.5
Friendliness
3.5
Value for Cost
3.5
Care Services
3.5
Activities
3.5
Albert H Haney - Family/friend
Memory Care
April 11, 2017
3.5
Verified Review
We are using Brookdale for respite care and they are doing very well. There were some differences between what I requested and what was being done but my requests were unrealistic. Mom is being very well cared for and many of her unique requirements are being fulfilled. Mom likes the staff and has made friends with some of the residents.
Cleanliness
3.5
Friendliness
3.5
Value for Cost
3.5
Care Services
3.5
Activities
3.5
anonymous - Family/friend
Memory Care
July 5, 2016
5.0
Verified Review
We love the care and compassion for their patients.
Brookdale comes highly recommended by our family. The are a very caring and concerned staff. They take very good care of their patients.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Memory Care
November 14, 2015
5.0
Verified Review
Nothing But Exceptional Care
We have had nothing but exceptional care at Brookdale Burlington and compared to two other places we have been in, my loved one is much happier here. I really do not have any complaints about the facility.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
July 27, 2015
5.0
Verified Review
Don't See How They Could Do More
It was pretty painless. They had all the information and were real friendly getting everything set up and all. I don't see how they could have done much more. They had all the answers to our questions. The food some days is better than other days.
Cleanliness
5
Friendliness
5
Value for Cost
3
Care Services
4
Activities
3.5
Loved one - Family/friend
Memory Care
June 11, 2014
2.0
Verified Review
Poor communication and follow-through
We did not have a good experience with this community. They were very difficult to work and communicate with, sometimes it would be days before I got any reply to a request or question I had. I also feel like they were just telling us they were doing certain tasks that we were paying them for, including bathing and escorted walks outside. One of the selling points for us was that they said they could drive residents to doctors appointments within 10 miles, but they never made it easy to schedule anything once she had moved in. All in all I would not recommend them.
Cleanliness
2
Friendliness
2
Value for Cost
2
Care Services
2
Activities
2
Viewing 1-20 out of 23 reviews

Neighborhoods
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Frequently Asked Questions
about Brookdale Burlington Memory Care

Brookdale Burlington Memory Care offers Studio and Semi-Private. Learn more.

A Place for Mom has scored Brookdale Burlington Memory Care 7.5 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (336) 538-0367 to reach a resident at Brookdale Burlington Memory Care.

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