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VERIFIED PARTNER

Brightwater Senior Living of Highland

28807 Baseline, Highland, CA 92346

8.7
Review score
57 reviews
Add review
8.7
Review score
57 reviews
5 star
70%
4 star
12%
3 star
9%
2 star
5%
1 star
4%
See all reviews
8.8
Review score
66 reviews
3 facilities
For pricing & availability:
(866) 374-4058
Brightwater Senior Living of Highland
Brightwater Senior Living of Highland
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Matt T
-
Family/friend
4.0
Brightwater is clean, bright, and friendly environment. The staff cares and works hard, but in my opinion there needs to be an increase in staff members. We are happy having our mother here.

About the facility
Brightwater Senior Living of Highland

Located in Highland, San Bernardino County, California, Brightwater Senior Living of Highland provides residents with retirement living, assisted living, and memory care services in a luxurious setting. Our extensive campus and lovely landscaping are made even more scenic with the picturesque peaks of the San Bernardino and San Gabriel Mountains just along the horizon. With many options of outdoor recreation, shopping, and dining nearby, you’ll never be at a loss for something to do when friends or family come to town for a visit.

At Brightwater Senior Living of Highland, we make sure you get the care you need when you need it.

Community Services and Amenities

Take a spa day at our very own Spa W, head to a fitness class in our fitness center, attend theater performances, start a book club, we offer so much to keep you occupied. Here, you’ll enjoy exciting social opportunities, signature dining, and a wonderful place to call home. Even more, experience peace of mind knowing a full range of personal services are available to support your well-being and continued independence as your needs evolve. From art classes to sculpting, reading, fitness programs, walking clubs, gardening, and more, all residents of Brightwater are provided with special...

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Senior living options offered

Assisted Living

Memory Care

Independent Living

Pricing
for Brightwater Senior Living of Highland

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Brightwater Senior Living of Highland

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Compare

Brightwater Senior Living of Highland
Brightwater Senior Living of Highland

28807 Baseline, Highland, CA 92346

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8.7
Review score
57 reviews
8.7
Review score
57 reviews
5 star
70%
4 star
12%
3 star
9%
2 star
5%
1 star
4%
9.5
Review score
23 reviews
9.5
Review score
23 reviews
5 star
74%
4 star
17%
3 star
0%
2 star
0%
1 star
9%
9.3
Review score
25 reviews
9.3
Review score
25 reviews
5 star
52%
4 star
36%
3 star
0%
2 star
8%
1 star
4%
9.2
Review score
76 reviews
9.2
Review score
76 reviews
5 star
41%
4 star
41%
3 star
11%
2 star
3%
1 star
4%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

No

Pet friendly

Yes

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

1

Memory Care

Care types offered

1

Memory Care

Care types offered

1

Assisted Living

Reviews

for Brightwater Senior Living of Highland

8.7Review score57 reviews
8.7
Review score
57 reviews
5 star
70%
4 star
12%
3 star
9%
2 star
5%
1 star
4%
Write a review
A Place for Mom has scored Brightwater Senior Living of Highland with 8.7 out of 10 using our proprietary review score based on 17 reviews in the last 2 years. Over all time, Brightwater Senior Living of Highland has 57 reviews with an average "overall experience" of 4.4 out of 5.
Overall Rating
4.4
Cleanliness
4.5
Friendliness
4.6
Care Services
4.2
Staff
4.5
Meals & Dining
4.4
Activities
4.4
Value for Cost
4.2
A Place for Mom has scored Brightwater Senior Living of Highland with 8.7 out of 10 using our proprietary review score based on 17 reviews in the last 2 years. Over all time, Brightwater Senior Living of Highland has 57 reviews with an average "overall experience" of 4.4 out of 5.
Parent company
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 57 reviews
Anonymous - Family/friend
Independent Living
February 28, 2024
3.0
Verified Review
Not what was promised.
I chose this facility due to the location and and price was the cheapest that I found. Everyone was nice, the care was not what was discussed, my loved one is home with me now.
Cleanliness
4
Friendliness
5
Care Services
3
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
3
Matt T - Family/friend
Assisted Living
November 15, 2023
4.0
Brightwater is clean, bright, and friendly environment. The staff cares and works hard, but in my opinion there needs to be an increase in staff members. We are happy having our mother here.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
4
Activities
5
Value for Cost
4
Teresa T - Family/friend
Assisted Living
September 27, 2023
5.0
my uncle had been in a rehab facility. It was awful. He was moved here and the experience has just been the opposite. Everyone (staff) makes the residents and visitors feel welcomed and valued. My uncle gets the right accommodations needed. The place is clean, updated and meets the needs of residents and visitors. This was a great find for my uncle
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Scott - Family/friend
Assisted Living
September 7, 2023
2.0
Verified Review
Overpriced and Undercare
I thought it would have been the best fit for my Aunt. I had to remove her from Brightwater community due to the lack of care,staff and cost going up.
Cleanliness
2
Friendliness
2
Care Services
2
Staff
2
Meals & Dining
2
Activities
2
Value for Cost
2
Sheri C - Family/friend
Assisted Living
July 3, 2023
5.0
Respit Care
We have been very please with Brightwater. My dad is well taken care of. The staff is very kind and friendly. They call him by name when they speak to him. The grounds are beautiful and well kept. It is clean and smells great. I love the music that plays in the hallways. The other guests seem happy to be there as well. There are a lot of activities for the residents. My dad feels very comfortable in his room and it’s a great set up. Of course you want to be in your own home but this is the next best place to have your loved one kept safe and healthy as well as happy!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Brightwater Senior Living of Highland
July 6, 2023
Thank you for your kind words Shari, we love your dad and are so happy that his is happy!
Anonymous - Family/friend
Assisted Living
June 28, 2023
4.0
Verified Review
Brightwater Review
Brightwater is a beautiful facility. My mom is very happy there. I think just getting staffing is something they need to improve on, but I believe that is difficult everywhere right now.
Cleanliness
4
Friendliness
4
Care Services
3
Staff
4
Meals & Dining
3
Activities
4
Value for Cost
4
Elizabeth M - Family/friend
Assisted Living
June 18, 2023
5.0
One year in, love our Brightwater family
Mom and dad both were presenting with changes. Mom with vascular dementia and dad went blind. This was an overwhelming undertaking as I the only child weighed out my options. Brightwater had beautiful curb appeal and lovely interior decor, but could they meet the needs of my parents? I met with [name removed] and yes, there was a solution for all my concerns. We moved in April 2022, it was a dance. Communication was key, I remain involved in the ever changing dynamics of aging and they remain dedicated to solution based caregiving. This has become my home away from home and Brightwater staff are near and dear to my heart.
Cleanliness
5
Friendliness
4
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
S S - Family/friend
Assisted Living
September 5, 2022
5.0
Exactly what we needed!
Our loved one fell in [date removed] and broke her hip and fractured her neck. After a brief stay at [community name removed] (which we do NOT RECOMMEND) we found BRIGHTWATER. We fell in love with Brightwater. At Brightwater, the residents have control over their own rooms' temperatures. The food was immensely better, the entire place smells nice, they have a library, a puzzle room, a workout room, and many amenities! My loved one is not a fan of other people or being away from her home, and even she had to admit that the place was safe, clean, and had the hospitality and friendliness of a hotel! There are clubs and field trips. Most of us had to return to work after our loved one was well enough to leave the hospital but not well enough to go home, and the level of care and cleanliness at Brightwater made it possible for us to focus at work and not worry about our loved one eating, getting medications, or moving about as she healed.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Barbara K - Family/friend
Assisted Living
August 24, 2022
5.0
My mom moved into Brightwater earlier this year and we couldn't be happier with the experience. The facility is beautiful, the food is delicious and the staff are all very kind. We love Brightwater!
Anonymous - Family/friend
Assisted Living
August 15, 2022
2.0
Verified Review
Just a pointing dissaster
The food is terrible. It's a nice facility but be careful when, they evalaute your loved one. It is moreso for high functioning people only!!
Cleanliness
4
Friendliness
5
Care Services
4
Staff
2
Meals & Dining
1
Activities
2
Value for Cost
1
Anonymous - Family/friend
Assisted Living
August 10, 2022
4.0
Verified Review
Review for Brightwater Senior Living of Highland
Cleanliness
4
Friendliness
5
Care Services
3
Staff
4
Meals & Dining
3
Activities
3
Value for Cost
2.5
Debbie - Family/friend
Assisted Living
August 5, 2022
4.0
Our Experience
Housekeeping is short staffed. Weekly room cleaning & laundry service are adequate. Could be better. LVN & RA support. Slow response time to request for support. We wish could show more creativity in development of activities and encouraging residents to participate Overall is a little pricey Experience has been- Services are inconsistent; have to constantly check in at facility to ensure Mom is OK. I had hoped for more support and peace of mind when I am not with Mom.
Cleanliness
3
Friendliness
4
Care Services
3
Staff
4
Meals & Dining
4
Activities
3
Value for Cost
3
Scott - Family/friend
Assisted Living
August 2, 2022
3.0
Verified Review
Not What It Cracks Up To Be
I would encourage you to look at other communities due to the lack of staffing and training to provide for the residents. There is a lack of internal communication with the staff members. The phone system is horrible due to having to work with AT&T to get a phone in your loved one's room. There is no other company to work with to get a phone line to your loved one's room. I think the owner should look at having another company offer the phone line for the resident's rooms. The community has transportation; however, it has been broken down a few times causing delays and cancelations. There is no back up plan if the van breaks down or if the driver calls in sick, when this happens the community will cancel all rides for the day. They are more expensive than other communities in the area.
Cleanliness
2
Friendliness
5
Care Services
2
Staff
3
Meals & Dining
5
Activities
5
Value for Cost
1
Anonymous - Family/friend
Assisted Living
July 18, 2022
1.0
Verified Review
Highly Dissapointed
The management was terrible. Some of the staff were great and some were not. The food in dining area was okay, memory care not okay. The facily was nice, personnel varied, and the care givers were good. Overall, management was unapproachable. Once you were in, they did not care.
Cleanliness
3
Friendliness
3
Care Services
1
Staff
3
Meals & Dining
3
Activities
3
Value for Cost
3
Debra H - Family/friend
Assisted Living
June 1, 2022
5.0
Great!
Had slight issue with one worker but it was determined to possibly be a misunderstanding and it was addressed immediately. The meals are fabulous, and kitchen staff outstanding. Wouldn’t mind going there when the time comes.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Jeff C - Family/friend
Assisted Living
May 13, 2022
5.0
The staff at Brightwater turned what had been a very hard month of a deteriorating situation with my mother into an amazing and comforting experience. Thank you [name removed], [name removed], [name removed], and the entire team!
Diane M - Family/friend
Assisted Living
March 31, 2022
5.0
outstanding facility that provided exceptional care for my mother over 4 years. good food and activities. attention to spiritual care with bible studies and church services. the staff was alert, attentive and LOVED and spoiled my mom. I could not ask for a better experience.
anonymous - Family/friend
Assisted Living
March 15, 2022
3.0
Verified Review
Our experience with Brightwater
I think from a positive standpoint, it was very clean, the facility is physically super nice, and it looks like they had plenty of activities if you wanted to get involved. The downside is if a resident is in need of anything other than bare-minimum assistance it is a problem. They are not able to get to the residents as rapidly as they need to and give them the care that they need. It is a place that leaned more towards independent living rather than assisted living.
Cleanliness
5
Friendliness
4
Care Services
1
Staff
4
Meals & Dining
4
Value for Cost
3
Cindy L - Family/friend
Assisted Living
October 18, 2021
5.0
Wonderful community! Staff is so nice and attentive. Beautiful rooms and very well maintained. Nursing staff are all wonderful and patient. A number of activities are planned each day and great chef in the dining / kitchen, good food. We are so happy we found Brightwater for our family member!
Barabra W - Resident/client
Independent Living
September 7, 2021
5.0
My review of Brightwater Senior Living of Highland
I feel so blessed, to have found such a wonderful place for my husband to be, where the Professional Care givers treat everyone like family. I consider all the professionals to be loving extended - family member. Thank you all so much that you have done for me and my family. I love you allll soooooo much!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Viewing 1-20 out of 57 reviews

Amenities
at Brightwater Senior Living of Highland

Healthcare Services

  • Staffing & Ancillary Services
  • Non-Ambulatory Care
  • High Acuity Care
  • Memory Care
  • Incontinence Care
  • Medication Management
  • Diabetic Care

Meals & Dining

  • No Sugar
  • Low / No Sodium
  • Professional Chef
  • Room Service
  • Vegetarian
  • Meals Provided
  • Guest Meals
  • International Cuisine
  • Gluten-free
  • Restaurant Style Dining
  • Pureed Meals

Room Amenities

  • Ground Floor Units
  • Kitchenette
  • Respite or Short Term Stays Offered
  • Air Conditioned
  • Wi-Fi/high-speed internet
  • Handicap Accessible
  • Wheelchair Accessible Showers
  • Cable or Satellite TV

Community Amenities

On-site dining options

  • Private Dining Room
  • Café or Bistro

Transportation & parking

  • Property Convenient to Public Transit
  • Resident Parking Available
  • Uncovered Parking
  • Complimentary Transportation

Pets

  • Cats Allowed
  • Dogs Allowed

Common areas

  • Meeting Room
  • TV Lounge
  • Indoor Common Areas
  • Outside Patio
  • Barber Shop
  • Beauty Salon
  • Outdoor Common Areas
  • Library
  • Private Bath
  • Central Fireplace

Recreational areas

  • Billiards Lounge
  • Movie or Theater Room
  • Arts and Crafts Center
  • Fitness Center
  • Piano or Organ
  • Game Room
  • Raised Garden Beds

Services

  • Laundry Service / Drycleaning
  • Beautician
  • Housekeeping
  • Grocery Shopping and Errands

Languages spoken

  • Spanish
  • Farsi
  • English

Activities

  • Dances
  • Activities Off-site
  • Live Well Programs
  • BBQs or Picnics
  • Day Trips and Outings
  • Walking Club
  • Intergenerational Programs
  • Other Religious Services
  • Live Dance or Theater Performances
  • Gardening Club
  • Cooking Club
  • Book Club
  • Cards / Pinochle Club
  • Karaoke
  • Bible Study Group
  • Devotional Activities Offsite
  • Catholic Services
  • Current Events Club
  • Christian Services
  • Yoga / Chair Yoga
  • Live Musical Performances
  • Stretching Classes
  • Protestant Services
  • Pet-focused Programs
  • Devotional Activities On-Site
  • Jewish Services
  • Activities On-site
  • Community Service Programs
  • Educational Speakers / Life Long Learning
  • Cooking Classes
  • Art Classes
  • Birthday Parties
  • Choir / Singing Club
  • Trivia Games
  • Holiday Parties
  • Wii Bowling

Neighborhoods
around Brightwater Senior Living of Highland

See what the neighborhood has to offer and what’s nearby:
Brightwater Senior Living of Highland in google map

Frequently Asked Questions
about Brightwater Senior Living of Highland

Brightwater Senior Living of Highland offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Brightwater Senior Living of Highland 8.7 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (909) 742-7353 to reach a resident at Brightwater Senior Living of Highland.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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