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Bickford of Bloomington

14 Heartland Drive, Bloomington, IL 61704

6.4
Review score
17 reviews
Add review
6.4
Review score
17 reviews
5 star
35%
4 star
41%
3 star
12%
2 star
6%
1 star
6%
See all reviews
6.4
Review score
931 reviews
53 facilities
For pricing & availability:
(866) 374-4058
Pricing promotions expiring soon
Bickford of Bloomington
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Mary L
-
Resident/client
5.0
An amazing tour
Very beautiful building and the ambiance was so warm and inviting. The staff was very welcoming and I did not wait long at all to meet with [name removed], the person that was doing my tour. Everything was well explained to me and I left knowing that I made a good decision to place my mom

About the facility
Bickford of Bloomington

If you think there’s not much going on in a senior living community, you’ve never been to Bickford. Imagine your loved one enjoying delicious, scratch-made meals, having a friendly caregiver always nearby, and a calendar chock-full of social activities. Our family of caregivers will do whatever it takes to make sure your loved one is living their best life possible.

That includes our nationally recognized HigherPath senior health model. Think of it as your loved one's safety net — a proactive care team that's all about helping them live happier, healthier — longer. Oh and did we mention our resident happiness ratings are double the industry average?

Get your loved one on the HigherPath

Many assisted living facilities seem similar. But Bickford’s nationally recognized senior health model is taking the road less traveled and championing a higher standard of senior care. An interdisciplinary care team will ensure your loved one is getting whatever proactive interventions they need to stay on a higher path.

•On-site primary care
•High-performing care network
•Interdisciplinary care meetings
•Integrated health records
•Outcome-focused technology

Created to care for our family. Devoted to serving yours.

Bickford was founded in...

Read more

Senior living options offered

Assisted Living

Memory Care

Independent Living

Pricing
for Bickford of Bloomington

Total monthly costs depend on room type, select services, and the level of care needed.

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Tours
at Bickford of Bloomington

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Bickford of Bloomington Entryway
Bickford of Bloomington

14 Heartland Drive, Bloomington, IL 61704

The Village at Mercy Creek community exterior
The Village at Mercy Creek

1501 Mercy Creek Dr., Normal, IL 61761

Sugar Creek Alzheimer's Special Care Center community exterior
Sugar Creek Alzheimer's Special Care Center

505 E Vernon Ave, Normal, IL 61761

Carriage Crossing Bloomington
Carriage Crossing Bloomington

1402 Leslie Dr, Bloomington, IL 61704

6.4
Review score
17 reviews
6.4
Review score
17 reviews
5 star
35%
4 star
41%
3 star
12%
2 star
6%
1 star
6%
9.5
Review score
13 reviews
9.5
Review score
13 reviews
5 star
85%
4 star
15%
3 star
0%
2 star
0%
1 star
0%
9.4
Review score
18 reviews
9.4
Review score
18 reviews
5 star
72%
4 star
22%
3 star
0%
2 star
6%
1 star
0%
9.3
Review score
10 reviews
9.3
Review score
10 reviews
5 star
70%
4 star
30%
3 star
0%
2 star
0%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
--
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

1

Assisted Living

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Memory Care

Reviews

for Bickford of Bloomington

6.4Review score17 reviews
6.4
Review score
17 reviews
5 star
35%
4 star
41%
3 star
12%
2 star
6%
1 star
6%
Bickford Senior Living
6.4
Review score931 reviews53 communities
Write a review
A Place for Mom has scored Bickford of Bloomington with 6.4 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, Bickford of Bloomington has 17 reviews with an average "overall experience" of 3.8 out of 5.
Overall Rating
3.8
Cleanliness
4.0
Friendliness
4.0
Care Services
3.6
Staff
3.3
Meals & Dining
4.3
Activities
4.0
Value for Cost
3.8
A Place for Mom has scored Bickford of Bloomington with 6.4 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, Bickford of Bloomington has 17 reviews with an average "overall experience" of 3.8 out of 5.
Parent company
Bickford Senior Living
6.4
Review score931 reviews53 communities
Logo for Bickford Senior Living
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Overall Experience
Date Submitted
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Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-17 of 17 reviews
Mary L - Resident/client
Memory Care
March 3, 2024
5.0
An amazing tour
Very beautiful building and the ambiance was so warm and inviting. The staff was very welcoming and I did not wait long at all to meet with [name removed], the person that was doing my tour. Everything was well explained to me and I left knowing that I made a good decision to place my mom on their memory care unit. I feel as though she will be in good hands. The activities seemed fun and exciting and the staff really paid attention to the residents. I am thankful that Bickford of Bloomington was there to carry my mom on her second journey in her life.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Bickford of Bloomington
March 7, 2024
We are so honored that you chose us to care for your mother. Thank you for being part of our family.
Pryscilla - Resident/client
Assisted Living
February 15, 2024
4.0
Verified Review
Recommended
The staff at Bickford house I would 99% of the time try to make sure you have everything you need as much as they are able. If you talk to any one person, that person makes it their job to follow thru and make sure you get what you are in need of. Highest of ratings to the staff at Bickford. They give their best and honestly care about the people they care for. They treat us like family. The cleaning of the building is well done and kept up as well as holidays decorated and cheerfulness for all worked at. We had a bit of worker shortage during the holidays, but the ones who were here gave their all to keep our meals served, our needs met and the unit cleaned and organized. I can't say enough good about the chef(food is yummy and if you don't like his menu, he will make you something else.) The same goes for our amazing maintenance man who willingly gives up his days off to handle situations that come up in any home or apartment. He not only fixes what needs fixing, he goes above and beyond in helping you with your needs he is not responsible for. He brought my groceries in for me once and put my water on top of my fridge, which would have been next to impossible for me and he just did it and kept going to his next job. Communication with my family has been excellent. They always take the calls and answer my family's concerns so they feel comfortable with me being here. I highly recommend living here. They are working on staff training and improvement and have a monthly meeting to hear the residents' concerns, interests and needs. That is especially high on my like list. I had one issue that I had a major problem with and after speaking up about it, it was corrected within 24 hours. I was highly impressed. Bickford, like any organization, is a constantly changing, adding new ideas, answering residents concerns and trying to give the residents here the best life they can have. My health has improved in all areas since my move here and I'm hoping it keeps up that way. I recommend Bickford for apartment living with help as you need it.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
3
Value for Cost
5
Response from Bickford of Bloomington
February 16, 2024
Thank you so much for taking the time to leave us such a detailed review. We are honored to have you as part of our family.
Anonymous - Family/friend
Assisted Living
July 19, 2023
2.0
Verified Review
Review for Bickford of Bloomington
At this time I would not recommend Bickford to anyone. They hired some new staff and I am hoping things improve.
Cleanliness
2
Friendliness
2
Care Services
2
Staff
2
Meals & Dining
2
Activities
2
Value for Cost
2
Response from Bickford of Bloomington
July 24, 2023
We appreciate your candid feedback about our facility. In order to better assist you, we will need additional information. If you are willing, please contact us at 855-256-5200 at your earliest convenience. Thank you.
anonymous - Toured community
Assisted Living
June 9, 2022
4.0
Verified Review
tour review
Our family had an in person tour and it was really nice but for what we were looking for this was just not going to fit our loved ones needs
Response from Bickford of Bloomington
June 10, 2022
Thank you for taking the time to leave a rating. We are always striving to deliver our best, which makes us curious as to what we could do to receive a 5-star review from you. Your additional feedback is much appreciated.
Tasi G - Family/friend
Assisted Living
May 25, 2022
0.5
Verified Review
Do not recommend
They were very short staffed. They were not patient with my loved one. She was there for just 12 days and they would miss taking her to meals, they never bathed her or assisted her. They never answered the call button to assist her to the restroom so she sat in urine for hours. She was supposed to stay for 30 days but I took her out early. I have been trying to call them for a month now and I have even stopped in and no one will talk to me to give me a refund. They told me they could handle her care when they came to assess her, but clearly that was not true. I think they just wanted the money. Overall it was a terrible experience and I do not recommend them.
Cleanliness
2
Friendliness
1
Care Services
0.5
Staff
1
Value for Cost
0.5
Response from Bickford of Bloomington
May 26, 2022
Hello Tasi. We’re sorry to hear that you are unhappy with your loved one’s experience. Please feel free to call us at 855-256-5200.
Penny F - Toured community
Assisted Living
March 9, 2022
5.0
Verified Review
My tour review
I was not impressed wit h this community. I felt nickled and dimed for everything that was needed. I also did not like the way that they set up the medicine and the way that it was handed out. The tour was great just not a great fit for my loved one. They did a great job with the tour.
anonymous - Family/friend
Assisted Living
March 4, 2021
5.0
Verified Review
Family experience at Bickford
They were very happy here. They mentioned the staff members were friendly and helpful. They raved about the food and said it was very good. I would recommend them to others looking.
Friendliness
5
Meals & Dining
5
Activities
5
Amy Owen - Family/friend
Memory Care
October 14, 2020
3.5
Receptionist to answer phone
My mom is a resident in your memory care facility. When trying to call to get information on how she is doing, there is no one to answer the phone. Have called 3 and 4 times and let the phone ring 20 times each time and finally someone will answer . Some of the people that do answer don’t know how to use the phone to transfer you to memory care. I strongly suggest you get a full time receptionist, and or a direct line to memory care! This is very aggravating! Please consider this, at the cost we pay we should be able to get a call through!
Cleanliness
3.5
Friendliness
3.5
Value for Cost
3.5
Care Services
3.5
Activities
3.5
Teresa - Family/friend
Memory Care
July 7, 2020
3.0
Verified Review
I would recommend.
I think they are friendly and competitive in their pricing. They are trying to improve. Overall I would recommend them to a friend. The food is okay. The room sizes and layout of the community are good. They have outdoor space for the residents to use.
Cleanliness
4
Friendliness
5
Value for Cost
4
Care Services
3
Activities
4
Lori Snodgrass - Family/friend
Memory Care
April 22, 2020
5.0
Verified Review
Amazing Staff
I have never been so happy with a place in my life. Bickford was not initially my first choice. Bickford has been so helpful through the whole 9 month process of moving my mom from a rehab out of state. They have been like a second family to my mom. Just like everyone she is having a hard time with the quarantine but the staff is helpful, I have been able to surprise her at her window twice. The staff at Bickford has been amazing over all.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Nancy Crutcher - Family/friend
Memory Care
November 17, 2018
4.5
Bickford in Bloomington IL
Bickford in Bloomington IL. I find the people working there are compassionate. She stays in the dementia care facility. It is small part of the facility. So there is more one on one interaction. She is well cared for. The quality of the food is high quality and full of protein. The place is well kept and clean. I'm glad I decided on this facility for her. The place is close to my home. They keep me informed of anything that happens to her, mom forgets she can't walk so she falls. It is a relief to me that I don't have to worry over her. I've visited other places in town and they have a lot of people, patients, some of them are fighters and my mom is defenseless. I wasn't going to put her into that. I get to fill an assessment of the facility. I also write down instructions for the staff in case there are things to better her situation. I do have to pay for all of her supplies. It is not included in the price of monthly payment for her stay.
Cleanliness
4.5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Memory Care
January 20, 2018
4.0
Bickford feels a little older than the other shiny new ones I visited, but that is because they are 17 years old and that is actually good as my dad would probably feel more at home there. They had all the amenities. I really liked the staff I met and several of them talked to me. From what I gleaned from caregivers, they really care about the patients as individuals. From my tour point of view, so far they feel like their level of care and what they provide seems high quality (best so far I have seen). I liked that the center was locked down and residents cannot wander. Enrichment and partnership with college seemed really good. Price was highest though and I need to better understand true costs and how prices may go up with levels of care and memory care.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Toured community
Memory Care
December 12, 2017
3.0
Verified Review
I toured this community
I went on a tour here and the staff was nice. The community was nice too. They answered all of my questions. It was only about 15 years old and there has been no updates and the carpet is worn out. It was clean and kept up it just wasn't a good fit for my friends.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
anonymous - Family/friend
Memory Care
October 6, 2017
3.5
Verified Review
Moms New Home
I placed my mom in this community that is within 3 miles of my home so I am thrilled she is this close. The staff has a high turnover so I worry a little about that but they are responsive. They have good food, and keep the place really clean. Mom enjoys to play bingo and she goes to exercise daily. And the garden area is nice. I also chose this place for the 24hr nursing care.
Cleanliness
5
Friendliness
3.5
Value for Cost
3.5
Care Services
3.5
Activities
3.5
anonymous - Toured community
Memory Care
January 9, 2017
5.0
Verified Review
Great place for care
I toured this nice community. A lot of great staff members available. The rooms were nice and a lot of choices on the size of a room. They have a nice snack bar. The staff were great and were able to answer my questions. They offer a lot of activities for her to participate. The community is clean. After this tour, I would recommend this community highly for good care and value.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
August 17, 2016
4.0
Verified Review
Pleased with Bickford of Bloomington!
I am contented with the care that the staff is providing my mother. They are doing a good job caring for her needs. My mother is enjoying the variety of food offered. They do offer a variety of activities for the residents to enjoy. They could improve the activities by including more activities for residents with memory care like painting, indoor ball games, and crafts.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Loved One - Family/friend
Memory Care
August 19, 2014
3.5
Verified Review
It been okay, there have been a couple of glitches
It been okay, there have been a couple of glitches, but those have been worked out. They have a lot of activities, and everything is clean and neat. There have been no complaints about the food. Sometimes the meat is a little overdone for her, some of the grilling and stuff can be a little overdone. Everyone is very friendly they bend over backwards to help you.
Cleanliness
3.5
Friendliness
3.5
Value for Cost
3.5
Care Services
3.5
Activities
3.5
Viewing 1-17 out of 17 reviews

Amenities
at Bickford of Bloomington

Healthcare Services

  • Memory Care
  • Staffing & Ancillary Services
  • Medication Management
  • Non-Ambulatory Care
  • Incontinence Care
  • Diabetic Care

Meals & Dining

  • Room Service
  • Restaurant Style Dining
  • Meals Provided
  • Pureed Meals
  • Vegetarian
  • International Cuisine
  • Organic
  • Guest Meals
  • Low / No Sodium

Room Amenities

  • Bath Tubs
  • Cable or Satellite TV
  • Full kitchen
  • Wi-Fi/high-speed internet
  • Air Conditioned
  • Handicap Accessible
  • Ground Floor Units
  • Respite or Short Term Stays Offered
  • Garden View
  • Wheelchair Accessible Showers

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Property Convenient to Public Transit
  • Uncovered Parking
  • Resident Parking Available
  • Transportation at Cost
  • Complimentary Transportation

Pets

  • Dogs Allowed
  • Cats Allowed
  • Pet Care Available

Common areas

  • Outdoor Common Areas
  • Barber Shop
  • Indoor Common Areas
  • Private Bath
  • Outside Patio
  • TV Lounge
  • Meeting Room
  • Library
  • Beauty Salon
  • Central Fireplace

Recreational areas

  • Raised Garden Beds
  • Piano or Organ

Services

  • Beautician
  • Housekeeping
  • Laundry Service / Drycleaning

Activities

  • Wine Tasting
  • Holiday Parties
  • Christian Services
  • Karaoke
  • Live Dance or Theater Performances
  • Cards / Pinochle Club
  • Day Trips and Outings
  • Pet-focused Programs
  • BBQs or Picnics
  • Activities On-site
  • Devotional Activities Offsite
  • Gardening Club
  • Visiting Chaplain or Priest
  • Live Musical Performances
  • Current Events Club
  • Educational Speakers / Life Long Learning
  • Live Well Programs
  • Devotional Activities On-Site
  • Other Religious Services
  • Trivia Games
  • Activities Off-site
  • Sensory-based Programs
  • Light Therapy Programs
  • Happy Hour
  • Birthday Parties
  • Yoga / Chair Yoga
  • Catholic Services
  • Dances

Neighborhoods
around Bickford of Bloomington

See what the neighborhood has to offer and what’s nearby:
Bickford of Bloomington in google map

Frequently Asked Questions
about Bickford of Bloomington

Bickford of Bloomington offers 2 Bedrooms, Studio and 1 Bedroom. Learn more.

A Place for Mom has scored Bickford of Bloomington 6.4 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (309) 661-0094 to reach a resident at Bickford of Bloomington.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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