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Bedrock at Home

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3800 Towne Center Blvd, Ste 200, Orlando, FL 32837

19 reviews
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(866) 374-4058
Bedrock at Home
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Bedrock at Home
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LM
-
Family/friend
5.0
Review for Bedrock at Home
I would say that we were pretty happy with the caregiver. We had the same one the whole time except for one night. I would recommend Bedrock. I had spoken to another agency that said that did no lifting of the patient and that would have been no help to us.

About the facility
Bedrock at Home

Remain in the comfort of your home with the supportive services of Spring Hills Home Care in Orlando, Florida. Spring Hills has been redefining the continuum of care since its inception in 1999. The on-site compassionate caregivers provide personalized care to maximize resident independence. Caregivers love supporting residents as they lead an active home life.

The attentive staff works with residents and their loved ones to create a customized care plan to meet their unique needs. Associates listen to their preferences and seek to develop authentic caregiving relationships with each client. The Spring Hills Home Care Signature Touches program provides clients with unique offerings in the home care space.

Services Offered

As part of Signature Touches, the caregiving team promotes resident wellness through one-on-one concierge caregiving, medical wellness assessments, 72-hour management assessments, 72-hour management programs, functional and nutritional assessments, and socialization opportunities. Enjoy the “white glove’ concierge-style home care services tailored to resident’s individual needs. A registered nurse completes a detailed assessment for each client to optimize care in the home. The wellness goals of each resident remain a top priority for the team.

Staying physically and mentally active promotes longevity in older adults. The on-staff exercise professional works with clients to improve physical...

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Senior living options offered

Home Care

Pricing
for Bedrock at Home

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Bedrock at Home
Bedrock at Home

3800 Towne Center Blvd, Ste 200, Orlando, FL 32837

Miracles Of Hope Care LLC
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10967 Lake Underhill Rd., Ste. 131, Orlando, FL 32825

Right at Home - Orlando, FL undefined
Right at Home - Orlando, FL

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Elite Caregivers United, LLC
Elite Caregivers United, LLC

5401 South Kirkman Road, Suite 310, Orlando, FL 32819

8.5
Review score
19 reviews
8.5
Review score
19 reviews
5 star
58%
4 star
21%
3 star
16%
2 star
0%
1 star
5%
9.2
Review score
5 reviews
9.2
Review score
5 reviews
5 star
60%
4 star
20%
3 star
20%
2 star
0%
1 star
0%
8.8
Review score
36 reviews
8.8
Review score
36 reviews
5 star
97%
4 star
0%
3 star
0%
2 star
3%
1 star
0%
8.5
Review score
1 review
8.5
Review score
1 review
5 star
100%
4 star
0%
3 star
0%
2 star
0%
1 star
0%
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Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

No

Pet friendly

No

Pet friendly

No

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Reviews

for Bedrock at Home

Overall Rating
4.2
Cleanliness
4.1
Friendliness
4.1
Care Services
4.2
Staff
4.7
Meals & Dining
4.0
Activities
4.1
Value for Cost
4.1
Parent company
Bedrock at Home
8.5
Review score47 reviews5 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-19 of 19 reviews
LM - Family/friend
Home Care
March 28, 2024
5.0
Verified Review
Review for Bedrock at Home
I would say that we were pretty happy with the caregiver. We had the same one the whole time except for one night. I would recommend Bedrock. I had spoken to another agency that said that did no lifting of the patient and that would have been no help to us.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Value for Cost
4
Karen M - Family/friend
Home Care
October 11, 2023
4.0
Verified Review
Review for Spring Hills Home Care FL
Great option for individual who is still mostly independent, but needs some assistance. Respectful and worked well to maintain individual's dignity.I picked for convenience of location, willingness of staff to customize a schedule for my mom and caring attitude.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
C.O. - Family/friend
Home Care
March 30, 2022
5.0
Verified Review
good home care service
To families looking into this home care service - negotiate the price and be aware that they are related to the Spring Hills Senior Living community and both have excellent ratings. We would recommend this home care to other families.
Friendliness
5
Care Services
5
Staff
5
Value for Cost
5
Response from Bedrock at Home
April 14, 2022
Thank you so much for your recent review. We value your feedback!
Russell Kauffman - Toured community
Home Care
October 1, 2020
2.5
The Good, Then Down, The Ugly
The Monthly Cost below = 20 days @ $960.00 per week. Initially service was well satisfied. Home care allowed me to do things I needed to do during the week, knowing my wife was cared for, and she was satisfied. The service lasted for 11 weeks during the COVID era. As time went on seems the caregiver was being very tired, dozing off and even lying on the floor, while being awake. I said nothing because if called or needed she was readily attentive. At some point she needed time for an appointment, this or that, etc. The last two weeks (9 days) there were six different caregivers in this home. One seemed sickly. My wife developed severe coughing. The doctor tested her for COVID, she was positive, our daughter and I were positive. We suspected one of the six was a carrier of COVID, it had to be. My wife was hospitalized, subsequently passed away and became a political statistic. PLEASE MAKE HEALTHY CHANGES!!
Cleanliness
2.5
Friendliness
2.5
Value for Cost
2.5
Care Services
2.5
Activities
2.5
Response from Bedrock at Home
October 28, 2020
Dear Russell, We are deeply saddened by your loss and overall experience. This review has been shared with the team. If you would like to discuss this further, please contact us at [removed]
ED - Toured community
Home Care
February 28, 2019
0.5
NEVER USE THIS SPRING HILLS HOME CARE
NEVER NEVER EVER WOULD WE USE THIS COMPANY EVER AGAIN!!!!!!!!!! 3 different aides came in the 4 day period we used them and they were all TERRIBLE. One of them was stanidng next to my 82 yr old mother as she laid UNCONSCIOUS on the living room couch. It was lucky that I came home to see it. When I asked the aide why she didn't call me she said "I didn't want to bother you". In the meantime my mother -a diabetic- could have fell into a comma and DIED! THANS FOR NOTHING!! PS- I asked the billing/accounting deptartment to send me a monthly statement so I could pay the bill in installments. However, they failed to do so one month & I missed the payment then received a NASTY, THREATENING, and FILTHY mail from the Business Manaager [name removed] to which I demanded an apology ... STILL WAITING 16 MONTHS LATER...
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
Response from Bedrock at Home
May 29, 2019
Dear Ed, Wow, thank you for sharing this with us. We will certainly share your concerns with the management team.
anonymous - Family/friend
Home Care
August 7, 2017
4.0
Verified Review
Lovely Staff!!
I have no complaints about the care this place providing my mother while she was in there care. The staff where friendly to her and very professional in there work. I felt comfortable leaving her with them and they have made sure to keep in communication with me about any updates that she had. It was a pleasant experience and I would recommend it to anyone.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Response from Bedrock at Home
February 28, 2019
Thank you for the compliment!
anonymous - Family/friend
Home Care
May 23, 2017
5.0
Verified Review
Care and Comfort
I was very happy with this nice community. We found the staff to be helpful and caring.The community was clean and maintained. The menu was appealing with a nice variety. Activities are offered for the residents who want to participate. We would recommend the care of this community to other families.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Bedrock at Home
February 28, 2019
Thank you for your feedback! We appreciate your support.
anonymous - Toured community
Home Care
April 21, 2017
4.0
Verified Review
Kind Community
Great tour. This is a lovely community, and my tour of it went well. Everyone was very kind,and friendly overall. The location was to far for us to travel too, but this is a really nice community with kind people.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Response from Bedrock at Home
February 28, 2019
Thank you for your kind remarks.
anonymous
Home Care
March 21, 2017
5.0
Verified Review
Absolutely fantastic!
The care that my dad received was lovely. The lady was on time every shift that we needed her. She also was able to do all the chores and things we asked before she left. She and my dad worked well with each other. They really were there for us when we really needed them.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Bedrock at Home
February 28, 2019
Thank you for your positive feedback!
anonymous - Family/friend
Home Care
January 17, 2017
5.0
Verified Review
Satisfied With this Home Care Agency
My sister used this home care agency for a little bit. It was a nice experience, but she didn't feel she needed it anymore. We were satisfied with all they did for her. She was pleased with the services she received from this home care agency. This is a home care agency I would recommend.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Bedrock at Home
February 28, 2019
Thank you for your recommendation!
Gary Bradley - Toured community
Home Care
December 16, 2016
5.0
Great care service
Great service. Quick to respond to difficult cases. Highly recommend this very professional organization.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Bedrock at Home
February 28, 2019
Thank you for your positive feedback!
anonymous - Family/friend
Home Care
November 28, 2016
4.5
Verified Review
A Suitable Caregiver For Us
The girl that comes to the house has been doing acceptable. Mom is still the same and the caregiver gives her medication correctly while giving her showers and cleaning her room and bathroom. She cleans right and has no problems with the medication. I would recommend their help to others and I appreciate A Place For Mom helping our family.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
Response from Bedrock at Home
February 28, 2019
Thank you recommending us!
anonymous - Family/friend
Home Care
November 18, 2016
4.0
Verified Review
Satisfied with this Home Care
We were satisfied with the services this home care agency provided my father with. I needed someone to sit and watch over him while he was in rehab. They did a good job, and I knew he was safe and in good hands. This is a nice home care agency.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Response from Bedrock at Home
February 28, 2019
Thank you for sharing your experience.
anonymous - Family/friend
Home Care
September 28, 2016
5.0
Verified Review
Great Help
This is a nice service that offers great in home care giving. The care giver was excellent and patient. She was reliable and very helpful. She did everything that was needed. I would recommend this service to other families.
Cleanliness
5
Friendliness
4
Value for Cost
5
Care Services
5
Activities
5
Response from Bedrock at Home
February 28, 2019
Thank you for your kind words.
anonymous - Family/friend
Home Care
August 8, 2016
3.0
Verified Review
I Would use Them Again
I had to use this agency for a couple of days to watch my mom. My brother and daughter were still at home to see how the care went. They said the experience and care went fine. The caretakers seemed to be respectful. 3 out of 4 caretakers were good help. We would use the services again from this agency.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
Response from Bedrock at Home
February 28, 2019
Thank you for your support and sharing your experience!
anonymous - Family/friend
Home Care
August 8, 2016
3.0
Verified Review
I do not feel they paired us up with the correct caregiver for her needs.
My Mother in law did not feel she needed this service and we are no longer using them. There was also an issue of the caregiver not following through on what we asked of them. When we set up the service they said they would work with her on her memory, however this was not the case. Once a week they would take her to the store but the other 2 days they did nothing to assist her with her memory.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
Response from Bedrock at Home
February 28, 2019
Thank you for your feedback. We appreciate all reviews so we can improve our services.
anonymous
Home Care
August 5, 2016
5.0
Verified Review
Parents enjoyed the caregiver!
The agency was easy to work with and very reliable. The lady that was sent out did a wonderful job building rapport with my parents. She did a great job helping them will all of their needs. I would recommend this service!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Bedrock at Home
February 28, 2019
Thank you for leaving us positive feedback!
anonymous
Home Care
August 3, 2016
5.0
Verified Review
Great Service
Great company, Lynn has been helpful in every way, and all 3 caregivers have worked out well
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Bedrock at Home
February 28, 2019
Thank you for your positive review!
anonymous - Toured community
Home Care
April 19, 2016
5.0
Verified Review
My Mother has had excellent care, and the caregivers anticipate her needs which has been very helpful.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Bedrock at Home
February 28, 2019
Thank you for your positive feedback!
Viewing 1-19 out of 19 reviews

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Frequently Asked Questions
about Bedrock at Home

A Place for Mom has scored Bedrock at Home 8.5 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (606) 367-9249 to reach a resident at Bedrock at Home.

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