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Autumn Care of Norfolk

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1401 Halstead Ave, Norfolk, VA 23502

6.0
Review score
6 reviews
Add review
6.0
Review score
6 reviews
5 star
33%
4 star
0%
3 star
0%
2 star
0%
1 star
67%
See all reviews
For more information about senior living options:
(866) 374-4058
Autumn Care of Norfolk
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Mary J
-
Resident/client
5.0
A Wonderful Experience
Can’t say enough about this place. I was in for rehab. I loved the rehab staff [Name removed] was wonderful. I even enjoyed the food as it tasted home made Nurses were very caring. I would recommend this place and if ever needed again, I would be back

About the facility
Autumn Care of Norfolk

Autumn Care of Norfolk in Norfolk, VA is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Nursing Homes

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Autumn Care of Norfolk
Autumn Care of Norfolk

1401 Halstead Ave, Norfolk, VA 23502

Acclaim at East Beach community exterior
Acclaim at East Beach

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Bay Lake Community
Bay Lake Community

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Commonwealth Senior Living at the Ballentine
Commonwealth Senior Living at the Ballentine

7211 Granby St, Norfolk, VA 23505

6.0
Review score
6 reviews
6.0
Review score
6 reviews
5 star
33%
4 star
0%
3 star
0%
2 star
0%
1 star
67%
9.9
Review score
19 reviews
9.9
Review score
19 reviews
5 star
89%
4 star
11%
3 star
0%
2 star
0%
1 star
0%
9.9
Review score
83 reviews
9.9
Review score
83 reviews
5 star
86%
4 star
11%
3 star
1%
2 star
1%
1 star
1%
8.9
Review score
37 reviews
8.9
Review score
37 reviews
5 star
38%
4 star
38%
3 star
3%
2 star
5%
1 star
16%
Studio
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Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
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1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
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2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
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Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Nursing Homes

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Reviews

for Autumn Care of Norfolk

6Review score6 reviews
6.0
Review score
6 reviews
5 star
33%
4 star
0%
3 star
0%
2 star
0%
1 star
67%
0
Review score0 reviews0 communities
Write a review
A Place for Mom has scored Autumn Care of Norfolk with 6 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Autumn Care of Norfolk has 6 reviews with an average "overall experience" of 2.2 out of 5.
Overall Rating
2.2
Cleanliness
2.4
Friendliness
2.2
Care Services
2.2
Staff
4.0
Meals & Dining
4.0
Activities
2.3
Value for Cost
2.2
A Place for Mom has scored Autumn Care of Norfolk with 6 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Autumn Care of Norfolk has 6 reviews with an average "overall experience" of 2.2 out of 5.
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Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-6 of 6 reviews
Mary J - Resident/client
Nursing Home
October 14, 2023
5.0
A Wonderful Experience
Can’t say enough about this place. I was in for rehab. I loved the rehab staff [Name removed] was wonderful. I even enjoyed the food as it tasted home made Nurses were very caring. I would recommend this place and if ever needed again, I would be back
Cleanliness
5
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
3
Value for Cost
4
Christiane Gore - Family/friend
Nursing Home
February 13, 2023
1.0
THE WORST PLACE EVER!!!
On [date removed] I went to visit my brother in Autumn care in Norfolk VA, my brother had bandages on his left foot that had been dated [date removed]. I proceeded to get a better look at his foot an seen there was an open wound. I then lift up his foot and notice there were several blisters underneath his foot. My brother is bed ridden and can't feel anything from the waist down. His foot had the foot board of his bed in bedded in his foot also. I then went to the nurses station an ask if anyone had bandages for my brother foot, they asked me who was I talking about I told them his name, one nurse said his room number so I responded yes. She said we haven't done treatment yet, I said his foot hasn't been done in two days. It was 2pm when I approached the nurses station someone came @ 2:17 to take care of his foot. It shouldn't take me coming to see my brother for them to take care of him. He has bed sores on his butt. He still has the same bandages from Saturday and it's Monday DEATH TRAP
anonymous - Family/friend
Nursing Home
June 16, 2019
1.0
If you love them, DON'T PUT THEM HERE
My parents have been in thfacility for 3 years. There is a huge turnover in staff and they are not customer service oriented. I see roaches from time to time in my parent's and the food they serve to residents is only average at best. Over the past 3 years, there have been a few nurses who cared, but they left citing management issues.
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
anonymous
Nursing Home
May 6, 2019
0.5
Not happy
My brother in law left Saturday morning for his dialysis at the VA hospital and on the way back to the facility complained about breathing issues and was taken to the hospital around noon. Sunday after church we went to visit and was told they were trying to locate where he was. My brother in law laid in the ER for 24 hours without Autumn Care contacting the family, the hospital didn't have any information on him. Autumn Care didn't call us when they realized he did not return. All we heard on Sunday that they were trying to locate where he was. Be careful where your loved ones are placed. We are arranging to bring him home and take care of him some how. He deserves so much more for being a veteran!
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
Family member - Family/friend
Nursing Home
June 16, 2017
5.0
Huge improvements in the last few months
This facility has come a really long way in a few short months. The new Administrator is really friendly and you actually see him out in the halls interacting with everyone. I also saw him mopping a floor and picking up garbage because it had to be done. They are also getting renovations and the whole place is lighter and brighter.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
careing friend - Family/friend
Nursing Home
March 11, 2015
0.5
no star
this place is terrible no one to answer button when pushed. no assistance for bathroom. dirty can not get out with wheelchair unless there are two people to help. rooms so small that with leg lift on wheel chair can barely move around dangerous in emergency situation
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
2
Viewing 1-6 out of 6 reviews

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Frequently Asked Questions
about Autumn Care of Norfolk

A Place for Mom has scored Autumn Care of Norfolk 6 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (757) 857-0481 to reach a resident at Autumn Care of Norfolk.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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