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Atria Copeland

5317 New Copeland Road, Tyler, TX 75703

7.5
Review score
28 reviews
Add review
7.5
Review score
28 reviews
5 star
50%
4 star
25%
3 star
14%
2 star
7%
1 star
4%
See all reviews
9.2
Review score
6927 reviews
113 facilities
For pricing & availability:
(866) 374-4058
Pricing promotions expiring soon
Atria Copeland
Atria Copeland
99 Photos available
44 Floor plans available
Atria Copeland in google map
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Jack J
-
Family/friend
5.0
Great care from great staff
We recently had a loved one at Atria Copeland. This was their first transition from their home to an Assisted Living Facility. The staff did a wonderful job making sure that transition was successful. The communication with the staff was always open and welcome. I could not have asked

About the facility
Atria Copeland

Nestled in Northeast Texas on a park-like campus, Atria Copeland features an expansive senior living community building with distinctive brick accents and elegant landscaping. Situated between Dallas and Shreveport, Louisiana, this community offers tranquil residential living along the I-20 corridor. Seniors can enjoy the easy-to-navigate town of Tyler and the many senior-friendly activities in the local area.

At Atria Copeland, the staff strives for high-quality senior living by providing friendly services, an energetic atmosphere, and unique chef-prepared meals to residents. The community building features large windows and bright interiors, while the campus grounds boast of well-maintained outdoor spaces. This community’s independent living and assisted living options make it easy for residents to choose to age in place.

All residents can enjoy the benefit of light linen and housekeeping services. Seniors can make the most of their time by participating in social events and fun activities tailored to older adults in this cheerful community.

To help reduce waste, save on postage, and avoid the risk of delays and late fees, Atria residents can make secure online payments automatically each month. The Community Business Director at the community of your choice can help you sign up upon move-in.

Atria Copeland offers the following living options:

  • Cottage
  • Studio
  • One-bedroom
  • One-bedroom deluxe
  • Two-bedroom

Seniors...

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Senior living options offered

Assisted Living

Independent Living

Pricing
for Atria Copeland

Total monthly costs depend on room type, select services, and the level of care needed.

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
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Detached Cottages / Bungalows
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Atria Copeland
Atria Copeland

5317 New Copeland Road, Tyler, TX 75703

Atria Willow Park
Atria Willow Park

3500 South Vine Avenue, Tyler, TX 75701

Garden Estates of Tyler
Garden Estates of Tyler

2055 W. Grande Boulevard, Tyler, TX 75703

Oak Hills Terrace Memory Care community exterior
Oak Hills Terrace Memory Care

2651 Elkton Trail, Tyler, TX 75703

7.5
Review score
28 reviews
7.5
Review score
28 reviews
5 star
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4 star
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3 star
14%
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9.7
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9.7
Review score
96 reviews
5 star
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4 star
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9.5
Review score
63 reviews
9.5
Review score
63 reviews
5 star
60%
4 star
29%
3 star
11%
2 star
0%
1 star
0%
9.2
Review score
45 reviews
9.2
Review score
45 reviews
5 star
75%
4 star
16%
3 star
7%
2 star
2%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Fee Discount

Reduces entrance fees required upon move in

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Independent Living

Care types offered

2

Assisted Living, Independent Living

Care types offered

2

Assisted Living, Independent Living

Care types offered

1

Memory Care

Reviews

for Atria Copeland

7.5Review score28 reviews
7.5
Review score
28 reviews
5 star
50%
4 star
25%
3 star
14%
2 star
7%
1 star
4%
Atria
9.2
Review score6927 reviews113 communities
Write a review
A Place for Mom has scored Atria Copeland with 7.5 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Atria Copeland has 28 reviews with an average "overall experience" of 4.1 out of 5.
Overall Rating
4.1
Cleanliness
4.3
Friendliness
4.2
Care Services
4.2
Staff
4.2
Meals & Dining
4.2
Activities
4.2
Value for Cost
4.1
A Place for Mom has scored Atria Copeland with 7.5 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Atria Copeland has 28 reviews with an average "overall experience" of 4.1 out of 5.
Parent company
Best of Senior Living 2023
Atria
9.2
Review score6927 reviews113 communities
Logo for Atria
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Overall Experience
Date Submitted
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Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 28 reviews
Jack J - Family/friend
Assisted Living
December 4, 2023
5.0
Great care from great staff
We recently had a loved one at Atria Copeland. This was their first transition from their home to an Assisted Living Facility. The staff did a wonderful job making sure that transition was successful. The communication with the staff was always open and welcome. I could not have asked for a better experience. That transition is never easy, but Atria Copeland did everything possible to make it happen with the very best interests of the people involved.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
TT - Family/friend
Assisted Living
October 26, 2023
4.0
Verified Review
Review for Atria Copeland
They have everything Mom needs so we just knew. It was the first and only place we looked plus they had a room ready to move into immediately and Mom needed their type of care sooner than later.Mostly positive but the recent change in Director has caused some unease on Mom and her friends as making changes when your trying to settle in is a bit frustrating. Mostly good though.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
anonymous - Toured community
Assisted Living
January 20, 2023
5.0
Verified Review
tour review
Our family had an in person tour and they get 5 stars across the board, this community was very impressive from start to finish.
anonymous - Family/friend
Assisted Living
September 15, 2022
3.0
Verified Review
Review of Atria Copeland
My loved one was not there for very long. I had no problems until after we moved her things out. They double charged me over a month ago, and they have not returned a refund to me. I keep calling them weekly, and they keep putting me off.
Amber - Family/friend
Assisted Living
July 12, 2022
1.0
Facility has changed in all of my years having my family here
I believe this community is not worth the price. Ever since management has changed, the quality of service has went with them. The only that’s keeping my family member is the front staff. The day time care staff, cleaners and entertainment. Maintenance takes days to complete a simple task now, sales director is very incompetent. Be prepared to be on your four hours ged a bunch of lies. You will get bread at the end though. If only the effort put into the bread was put into our families meals. It’s ridiculous how they are always out of food and drinks.
Cleanliness
4
Friendliness
3
Care Services
3
Staff
1
Meals & Dining
1
Activities
5
Value for Cost
1
Anonymous - Family/friend
Assisted Living
March 25, 2022
5.0
Verified Review
Great Place, I Would Recommend
The staff is wonderful, attentive, and treat everyone with respect. They are warm and welcoming and know everyone names. Overall, I think they are a lovely facility. They do provide a good amount of activities. I do wish they could offer more outside of the facility, like field trips. Transportation to and from doctors appointments needs more availability. My loved one enjoys the meals and dining experience. The app they offer doesn't seem to be used as often as Id like to feel more included in what my loved one is doing. I wish they had facility wide wifi for ease of communication with her no matter where she is.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
5
Teresa F - Toured community
Assisted Living
December 2, 2021
4.0
Verified Review
My tour review
This community was okay. There was just another community that I had more interest in.
Pauline - Resident/client
Assisted Living
October 22, 2021
5.0
Verified Review
I love it here
This is an excellent community to be or for your loved one. We have all kinds of activities at this community like bingo, dominoes, exercise, bean bag ball baseball all kinds of things for the resident to do. I have been here for a while and I love it here.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Sarah F - Family/friend
Assisted Living
June 16, 2021
5.0
Verified Review
Highly recommend
We are very pleased with our experience at Atria. The nurse practitioner who is contracted through Atria [name removed] saved my mother, we are very thankful for her and she is our angel. Everything has been great, especially with the loosened covid restrictions. I would highly recommend to others looking.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Family/friend
Independent Living
October 21, 2020
3.0
Verified Review
Atria Copeland is a Good Community, Except for the Director who is all Business and No Heart
I moved my loved one into this community after a not so nice experience at a prior community. I talked to Atria about the laundry of my loved one. They cleaned my loved one's apartment and did her laundry weekly. The food was fine. They prepared good food for the residents. The director of this center was fake friendly. The Director was all business, and put a fake smile on her face. The Director called me one afternoon, and was abrupt about needing my loved one due to her getting out of the community. They only wanted to allow one person to come into the community to pack my loved one's belongings up. Once I asked I asked the Director if they wanted to pack up the items and the director went silent. The Director wanted to keep my loved one's money for not giving two weeks. The Director went into business, and said it doesn't work that way. She acted like she was doing a favor to even get an amount for the amount of money to be refunded, and that wasn't even for the full price. The Care Manager seemed to be competent, and nice.
Cleanliness
4
Friendliness
3.5
Value for Cost
3.5
Care Services
4
Activities
3
Ginger - Family/friend
Independent Living
July 17, 2020
5.0
Verified Review
Super community, awesome people
If you are looking for a place that will really take care of your loved. this is place. The caregivers are amazing, kind, attentive, helpful, and they are everything in which you would expect family members to be. We chose this community because we liked the location and feeling we got we visited. It is a very warm and homey feeling. I would absolutely recommend this community to others.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Independent Living
December 18, 2019
4.0
I was impressed with what I saw.i will contact a friend whose dad lives in assisted living and also I plan to make an unplanned visit.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Rachelle Ewart - Industry reviewer
Independent Living
November 20, 2019
5.0
5 stars!!!
Such a beautiful community and truly amazing staff! The director [name removed] goes above and beyond and I’m truly grateful to get to do business with them! They genuinely care about their residents! 5 stars all the way!??
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Independent Living
August 20, 2018
5.0
Wonderful community. Incredibly friendly and helpful. Loved it there but the price is too high.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Independent Living
November 14, 2017
1.5
Verified Review
Like A Nursing Home
My husband and I toured Atria Copland while looking for a new place for ourselves. We did not lake this community at all. It seemed more like a nursing home than a community. It was too institutionalized, and my husband was not comfortable here.
Cleanliness
1.5
Friendliness
1.5
Value for Cost
1.5
Care Services
1.5
Activities
1.5
Response from Atria Copeland
December 18, 2017
Thank you for taking the time to reach out. I'm sorry to hear that the community didn't suit your needs - If you'd like to share more, please feel free to contact me directly at [removed].
anonymous - Toured community
Independent Living
September 1, 2017
3.0
Verified Review
Nice, Friendly Community
This is a pretty nice community, and my tour of it went well. The experience was a pleasant one, and I didn't have any problems. The community looked good, everything was nice, and well maintained. The staff I met treated me well, and answered my questions. It was a good experience overall.the food was outstanding. The rooms were spacious. They didn't have any opening that fit our needs at this time.
Cleanliness
3
Friendliness
4
Value for Cost
2.5
Care Services
4
Activities
3
anonymous - Toured community
Independent Living
August 16, 2017
5.0
Verified Review
Family care
This is a good community for care. We have a relative that is living here and doing well. The staff is nice and the menu is good with a lot of variety. They offer activities for the residents. This is not what we were looking for my mom's care .We would recommend this community for the care of a loved one with a nice value.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Independent Living
March 14, 2017
5.0
Verified Review
Care for the entire family
I am happy with this community for the care for my dad. The meals are outstanding and he is pleased with everything and the variety. They do offer him activities but he does not participate at this time. The community is very nice. We thought about getting a room here later on because we are so happy with this community. Families would like the care and value for loved ones here at this great place to live.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Independent Living
September 7, 2016
5.0
Verified Review
Stephanie was incredibly informative and supportive both during the research phase and post-move-in. My Mom loves the facility and recommends it to others.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Independent Living
September 6, 2016
3.5
Verified Review
Need Better Communication!!
The staff could be more receptive to the care of the residents. The communication with the families about our loved ones care needs could be better. The community is kept clean and well organized. The meals are very good there are no complaints. Activities are offered on site for the residents. Overall it's a good community with a few things they could improve on.
Cleanliness
3.5
Friendliness
3.5
Value for Cost
3.5
Care Services
3.5
Activities
3.5
Response from Atria Copeland
September 26, 2016
Thanks for reaching out and for the four star review! Feedback from our family members helps us to continue to improve our services. I'll be sure to share your comments with the community. If you'd like to tell me anything else about your experience, I welcome you to send me an email at [removed].
Viewing 1-20 out of 28 reviews

Amenities
at Atria Copeland

Healthcare Services

  • Staffing & Ancillary Services
  • Incontinence Care
  • Medication Management
  • Non-Ambulatory Care
  • Memory Care
  • Diabetic Care

Meals & Dining

  • Guest Meals
  • Professional Chef
  • Anytime Dining
  • Restaurant Style Dining
  • Vegetarian
  • Meals Provided
  • Room Service

Room Amenities

  • Kitchenette
  • Air Conditioned
  • Wi-Fi/high-speed internet
  • Ground Floor Units
  • Respite or Short Term Stays Offered
  • Cable or Satellite TV
  • Wheelchair Accessible Showers

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Complimentary Transportation
  • Uncovered Parking
  • Property Convenient to Public Transit
  • Resident Parking Available

Pets

  • Dogs Allowed
  • Pet Care Available
  • Cats Allowed

Common areas

  • Barber Shop
  • Beauty Salon
  • Outdoor Common Areas
  • Computer or Media Center
  • Outside Patio
  • TV Lounge
  • Indoor Common Areas
  • Meeting Room
  • Library

Recreational areas

  • Game Room
  • Movie or Theater Room
  • Arts and Crafts Center
  • Raised Garden Beds
  • Piano or Organ

Services

  • Housekeeping
  • Beautician
  • Laundry Service / Drycleaning
  • Grocery Shopping and Errands

Languages spoken

  • English

Activities

  • Day Trips and Outings
  • Happy Hour
  • Men's Club
  • Live Well Programs
  • Tai Chi
  • BBQs or Picnics
  • Pet-focused Programs
  • Walking Club
  • Stretching Classes
  • Christian Services
  • Yoga / Chair Yoga
  • Visiting Chaplain or Priest
  • Activities Off-site
  • Live Musical Performances
  • Forever Fit
  • Birthday Parties
  • Bible Study Group
  • Choir / Singing Club
  • Karaoke
  • Trivia Games
  • Art Classes
  • Holiday Parties
  • Wii Bowling
  • Catholic Services
  • Devotional Activities On-Site
  • Intergenerational Programs
  • Wine Tasting
  • Activities On-site
  • Community Service Programs
  • Book Club
  • Cards / Pinochle Club
  • Educational Speakers / Life Long Learning
  • Cooking Club
  • Cooking Classes
  • Jewish Services
  • Live Dance or Theater Performances
  • Community Service Organizations

Neighborhoods
around Atria Copeland

See what the neighborhood has to offer and what’s nearby:
Atria Copeland in google map

Frequently Asked Questions
about Atria Copeland

Atria Copeland offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Atria Copeland 7.5 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (903) 509-9575 to reach a resident at Atria Copeland.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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