Vitality Living

My mother was a resident at The Hearth for three years following a diagnosis of Lewy Body Dementia. Our family couldn't be more pleased with the care she received and the attentiveness of the nursing staff. Of particular note was the direct involvement of the facility director and staff in all aspects of resident care. A very safe, caring and warm place.

Compared to others we looked at, the value for the money was great. The staff were really amazing to work with and they were all on the same page and knew what was going on. Their communication between staff and with the families was amazing. They were always responsive and helpful whenever we needed them. I would recommend Vitality Living Arlington to other families.

They do pretty well. They try to keep the rooms as clean as possible. They are friendly and approachable. They do the best that they can, with what they have. They do a really good job with my loved one. They are always on top of what I need or request. My loved one is eating well. They are trying to do more activities, but they seem limited. Out of all the places, for the amount of money, they do a good job with keeping staff for his area. It's strictly memory care, so I like how it's divided based on their needs, it truly works.

We chose Vitality Living Hudson because it had a 2 bedrooms apartment that she wanted, the price was better, and the location is convenient for me. I love the facility, it is beautiful and the people there are very helpful and friendly to her and to us. I would definitely recommend this facility to others looking.

From the move-in until the final days for my friend [name removed]I can not say enough good things about The Hearth of Franklin. The Facility is warm and inviting and a pleasant place to live as well as for loved ones to visit. I always felt [name removed] was well taken care of and loved. I felt confident That she was safe and that her needs were met. The staff went above and beyond caring for [name removed]. I was always amazed at how well they attended to the resident's individual needs. I can not thank everyone there enough for making her last home ….truly a home.

Vitality is a great place to live! There are plenty of activities to keep me busy, social activities, games, exercise classes, art projects and bible study. There is a wonderful pool , pickle ball, horse shoes and shuffleboard. There is a grill at the pool area that we all can use. My dog really enjoys the dog park, a good place for her to run. There are sidewalks and street lights which makes walking her at night easier. All maintenance is taken care of by our great staff. This is good for me because I am on my own now and wouldn’t know how to change the batteries in the smoke detector or the filter in the space above the garage. [names removed]have always addressed my concerns professionally and handled any problems quickly. I would recommend Vitility to any senior looking for a great place to live!

We moved here [date removed]. From start to finish, the moving process went smoothly because of the helpful staff. We have an incredible amount of room and the facilities work well. If an issue develops, we get a work order and the tasks are soon performed. Housekeeping does a great job cleaning once a month which is a major benefit we have here. We have quite an array of activities from which to choose. The leaders do an amazing job creating activities that appeal to different interests., Everyone can be as involved in social activities as they choose. There is no pressure to take part. Our favorites are the opportunities for exercise.. Our Director and Sales Director are wonderful. They care about the residents and are always available to listen. They go “ the extra mile” to meet our needs. We consider ourselves blessed to live here.

The food is really good. They have been very good. We picked this community, because it was close and looked nice. I would recommend to other families.

We chose Vitality Living Upland Park because right when we walked in, my mom felt comfortable. The staff and residents were very welcoming. The apartment sizes are about what you would expect, she has no complaints. Mom is happy here therefore I would absolutely recommend the facility to others.

Every person from the "CEO" to custodian left me feeling as if they had my loved one in their good care and keeping. Pros: Friendly and considerate staff (sometimes the Director would drop what she's doing to address a concern, Care plan that addresses the whole resident (mentally, physically, spiritually); Conscientious re cleanliness (soiled linen & clothing washed expediently, seldom mal-odor, quick re spills, etc.), Visitors that provided entertainment, etc.) Cons: More staff per resident ratio (would alleviate subtle hints of frustration, by caregiver, with some residents for their inappropriate and/or challenging behaviors), More attention to building & grounds upkeep (rear of building area looks less maintained plus cobwebs around entry doors)

Overall this has been a good experience for us. They did have some turnover at the Director levels, but seemed to have settled in now. The caregivers have been very good. She is in a safe place; is eating well; and is taking her medication as prescribed.

I toured this facility and I liked it. They have a nice and large dining area, cleanliness was good, everyone was friendly. It's a pretty big facility. That made it not such a great fit for my loved one, but still seemed like a very nice place!

The staff is very friendly and accommodating. There are three meals a day with choices for each. The staff are very responsive to the family's questions about our loved one.

Our mother spent almost 5 months at The Hearth, both independent/assisted living and memory care. The staff is extremely caring and attentive, and they listened to any concerns or requests that came up and addressed them immediately. They went out of their way to make her feel like an important member of their community. She was able to go to a daily exercise class (even though she used a walker to get around), which was a huge benefit, as going out to physical therapy was almost impossible. The staff went out of their way to call her by her first name (which always impressed her and made her feel special. They would often make a point to ask her questions about how they could make her stay there more comfortable and pleasant. I spent a lot of time there and saw how much they care about their residents! We feel very lucky she spent her time at The Hearth.

I'd tell my friends how caring the staff was & how well they paid attention to my mom & her needs. How friendly & involved the admin team was with my questions or concerns. That & it was close to my home. The following could use improvements: housekeeping was sometimes behind but nothing terrible. Just dusting or vacuuming not done. Communication was excellent- the facility was close to home so I was in front of the staff all the time. 3 meals & snacks - & yes - they were able to choose - my mom always wanted soft boiled eggs for breakfast & they accommodated that request. I don't know if they actually had 'menu' choices but I know if she didn't like something they got her something else.

The convenience of how to enter the facility is great, everyone is just so friendly. I visit at least 3 times a week and I never have any problems. All of the staff are tremendous, we could not be happier with them. The quality of care so far has been great as well. The value for the money is excellent. I would highly recommend Vitality Living Spring Hill to others looking.

Very caring community throughout from the Director to the assistants and kitchen staff. Extremely happy with them

The Staff goes over and above for their tenants. Every worker knows my father-in-law by name and if they haven't seen him that day, they will go and check on him. It's a new community and we do understand but My father-in-law will like a different menu selection. Above all it's a Great Place for him and he really enjoy living there.

Our experience at Vitality Living Lake Forest has been all good. The staff are a personable, kind, and understanding. The facility is lovely and clean. And the food is excellent!

The community is extra fabulous because it is new, and the staff is wonderful. They work great with the residents. The staff communication is excellent with the family, and they make sure the family is involved with the care plan. You can tell they truly care about the residents. The food provided by the community is excellent. There are three meals a day and snacks provided by to the residents. There are choices for the residents as well. The residents can also order off cycle meals in case they were away for appointments at the time of the meal. It is one price for everything, and this is very nice because you don't have to worry about the levels of additional costs. It keeps it simple for budgeting.