Vitality Living Hendersonville

My personal experience with Vitality regarding my sister's residency was nothing short of spectacular! [name removed] , sales director, [name removed], executive director, [name removed] ,, clinical care advocate all combined made my sister's transition flawless! I would highly recommend Vitality Living to anyone faced with a caring/community based environment for their loved one!

The overall value for cost is comparable to others in the area. What we like most about The Hearth at Hendersonville is just how friendly and helpful the staff members are to our loved one. Our loved one also raves about the food that is served and based on the experience we have had so far, we would recommend this community to other families.

Mom & Dad are less mobile than some there, and are having a very hard time acclimating to the experiences available. I'm not quite sure how many participate in the activities; so it makes it hard to want them to do anything. (Play billiards, cards, games, etc). Hoping it will get better... hoping the staff will find things that will interest everyone that live there

One of the main reasons we picked The Hearth for our loved one was because of the staff - the are so attentive and so accommodating to not only the residents but to their families. Not everyone is perfect and there is always room for improvement but the friendliness of the staff and quality care is very close to a 5 star. We have no had experience with the meals ourselves but our loved one does not complain and seems to enjoy it. The staff do a pretty good job with the activities, we enjoy seeing the staff interact with the residents. The only negative complaint we have - is even though we were told to mark all of our loved ones clothes with her name - clothing items are still going missing or she is getting different residents items. However we would still recommend The Hearth at Hendersonville to other families.

The activities director at The Hearth at Hendersonville does a great job. I called one day and my loved one rushed me off the phone to play a game with other residents. She always has little crafts in her room that she has made during an activity. She is always doing things! The location that she was at before, she really didn't do much of anything, unless she was at the nurses station, but at this community she is actively doing things and having dinner with her friends, etc. The staff communicates with me regularly about the status of my loved one. Sometimes I will walk through the door and the staff will tell me something that has what happened. Like if she had a rough night, or she did something funny. When I leave, I know the staff care about my loved one and that they take care of her. They listen to her and respond. An answer to prayers. The cleanliness is off and on. There are some days are better then others. Everyone is very very friendly, staff and residents. The reason I chose this community is because the people are downed to earth and friendly. They like where they are. The hominess of it is what made the difference. I wish they had a larger variety of meals, but she could be in a controlled setting. The food is good, but wish it were better. They have choices, but unsure of exactly how many. They have asked her what she wants on occasion and they will make it for her outside of the regular planned dinner. So they really go above and beyond!

We had a lovely tour with Hearth at Hendersonville. The staff were all very nice. The facility itself needs MAJOR TLC. It is very run down and date, it is not bright and shiny like some places. They assessed my loved one and decided that because of a wound, they were not going to be able to care for him.

I feel like they put up a really good sells pitch to get residents in the community but feel like the care is subpar. The staff communication is about average. The residents receive 3 meals a day.

I would highly recommend The Hearth. I like everything about it. #1 for me is how clean the facility is. They have a nice, clean laundry room. They serve three hot meals a day. The activities are good. The staff is wonderful. And it's reasonably priced for what you get.

Our family had an in person tour and the tour was fantastic it would of been the place we picked for our loved one - but at the time they required the residents to have a covid vaccination and our loved ones health was just not at that place yet to get it .

We love The Hearth. It is a very family oriented, truly caring environment. The staff work well with the entire family to help meet ever changing needs of the residents and the families. As their staff have a lot of experience, they are helpful with options and suggestions to make the resident and family feel welcomed, cared for, and secure in the environment. They offer a great selection of activities and wonderful musical performances. The atmosphere is that of a small, tight-knit community that looks after one another. No one gets lost in the shuffle.

My loved one seems to love the food. Most times the activities is okay, and sometimes they don't do anything with the residents. It's a nice and clean community. The staff is really friendly. I would recommend to anyone.

The overall value is worth it when it comes to everything this community is offering. Our loved one absolutely loves the meals and the dining experience has been very good. Our loved one has her own table which she enjoys but it also has enough room for friends and family to visit and eat meals with. The workers especially the nurses are very friendly and nice. The day to day staff are so friendly that has really just stood out to us from the beginning. They have plenty of different activities going on daily and we would definitely recommend this community to other families

I toured The Hearth at Hendersonville; the fact that it was furnished was a downside back then, but that turned out to be a plus. I didn't know how my mom would react going into that. The cost was a little more, and their private room was a little small compared to the community we chose. The director was wonderful; she's even reached out to say hello and check in without a hard sale. She seemed very caring and great. They had a huge amount of activities, I really really did like it. If I knew then what I know now, I would have chose The Hearth because it would have been a much better fit for my mom.

Typical tour. It was what we expected. This was our number 1 option until we found New Hope Senior Living.

Our family had an in person tour and it was a nice tour but we did not like how the memory care part was separated from the assisted living part

The Hearth has a wonderful neighborhood feel everyone are quick to help him when he needs things.

I enjoy living here, it is a very nice place. Everyone is nice also. The nurses are very helpful and will to help, to give us our medication. The RA's are nice and helpful to give us a helping hand. The food is good when we order, the desserts are good also. I have a very nice lady to clean my room once a week. We have men to repair anything that needs it.

After reviewing other possibilities of assisted living in Hendersonville, we determined that the cost, care level security, service and activities furnished could not be equaled that of the Hearth. Staff is also equal with work place.

Safe secure environment, Very clean wide hallways and excellent lighting. All staff from administrative, nursing service, house keeping and food service are very sincere and caring to all residents. We all couldn't have chosen a better facility.

This facility is by far, over and above others I know-of. The grounds are well kept and very nice to observe from the near-by road. the parking spaces are more than adequate for the residents, their visitors, and the employees. The facility has a very welcoming atmosphere is a pleasure to be here from the Administration, House Staff to the Kitchen/Dining Room Staff, all are very professional and courteous to the residents and their visitors.