The Heather Heights community is very clean, the rooms are very clean and it is just a lovely place. Every time we come to visit, the residents are always kept clean. The workers who have been there for years are absolutely excellent. They just hired a new rep therapist on the memory care side so we expect the activities may change. Right now they take the residents on the bus once a week which they loved - there are balloon exercises, ice cream socials, so we do think they are trying their best. The main dining room on the assisted living side is right when you walk in - they are truly blessed to have that staff working there. So pleasant, polite, and amazing. The value at the end of the day is completely worth it.

We personally have not had much experience with the community but from what we have heard everything has been very good.

I have nothing but positive comments about Devon House. I have found every single staff member to be pleasant and courteous, not only to the residents but to visitors as well. If I had went to staff with concerns or questions, they addressed them both professionally and expediently.

I would tell families that Heather Heights was one of my favorite places and that my loved one really enjoyed being there.

They are very helpful and friendly here. The communication with the staff is excellent, and they are responsive to the family's questions or concerns. I would highly recommend the community to others for their loved ones. There are three meals a day along with snacks for the residents. The residents have choices to choose from for activities. There is also a monthly activities listing for the residents to choose from each day.

I've been very happy with Arbor Terrace Fairfax. The main thing I like is they have two separate wings, one for higher functioning residents and one for lower functioning residents. Since my dad is higher functioning, that was one of the biggest selling points for us, that he wouldn't solely be with people at the end stages with limited functioning. The staff are very sweet and caring. I like that I can just pop in any time I want - there's no appointment necessary to visit. And he always look good when I come in. His clothes are always clean, and he's always well dressed.

I have already recommended the community to others for their loved ones. I was pleasantly surprised to find out that the community had hospice available on site for my loved one. The care was great for my loved one during their time here. This community is privately owned and the owners are always available to speak with. They are also working on staff with the other caregivers.

The Northshore Heights community is a top notch facility, the staff are absolutely wonderful to work with. They give 5 stars across the board, they are always on top of it. We have been there while our loved one is eating and she never has any complaints to say. Based on our overall experience so far with Northshore Heights we would recommend this community to other families.

I would definitely recommend Heather Heights. Everything is on one floor, so it makes it easy to get around. The residents don't have to get on an elevator to go eat, etc. And that's a huge asset. They also have memory care there, which also all on one floor. In assisted living, there are options for different living spaces. They offer apartments with a living room, bedroom, and bathroom. Or they also have a one room option that's less expensive. You can bring your own furniture if you like, or they can also furnish the rooms if you prefer. The staff have been excellent. In addition to the aides, they also have nurses on duty at all times. And they have a doctor (or sometimes his assistant) that comes in about once a week if needed. The food is excellent. My family member was saying before moving in that she just didn't like to eat. But here she says the food is wonderful, which is really something. They have a lot of activities if you choose to participate The last few weeks they've had musicians come in, which she loves. And she loves the ice cream bar. The cost is high but seems to be about the same as what other places in the area are charging. I have absolutely nothing negative to say about Heather Heights.

the whole operation has been fantastic, they have great communication and our loved one is receiving great care. The meals to us seem very healthy, and nutrious but the feedback our loved one has given us is that they are not good. However she is very much enjoying all of the activities they offer.

This community is excellent. I would recommend to go there. The staff are excellent also. I cant say enough positive things about this place.

We have been very impressed from the start and would definitely recommend Brompton Heights to others. They activities offered to the residents have been great.

Everything and everyone we have dealt with so far has been super, and we have had no complaints when it comes to the friendliness of the staff and their care services. In the beginning when our loved one was eating in the dining room every so often, she said the meals were fabulous. They would make anything she wanted if she didn't like what they were serving. However our loved one broke her hip and is completely bed ridden. The outside care services they have brought in to help with her care is completely on top of everything. They do a great job keeping us in the loop and help make decision regarding our loved ones care.

They have anything you want. They have food available 24 by 7. I would recommend you check out the community. They have a chef on staff. You have a menu you can order from. They have Hershey’s ice cream you can have. The head nurse and how she catered to my loved one they got sick stand out. They have a flat fee for all the care, no matter how much care your loved one needs. This community is privately owned and I was able to get a hold of the staff whenever it was needed.

The staff has turned over and I know the new director coming in and I'm happy with the change as well. I highly recommend this community. The entire family has been impressed with the community. The staff was always available and kept me in contact with what is going on with my loved one and this is impressive to me. They allow virtual calls and they are flexible in keeping in contacting with our loved one, one per resident per day.

We have been extremely pleased with Northshore Heights. The facility looks more like a nice hotel and has great eye appeal, it is not institutional. For what they are doing for my aunt, it is a great value for the money. We know friends who have had relatives here and have had a good experience as well. They have been very accommodating with their food menu and that is a plus. I would highly recommend them.

The staff is very good, the facility is excellent, and the food is very good. The activities are wonderful, and the rooms are big and spacious, wonderful and lovely. I can’t find any fault with it. They have lots of activities, trips, a nice outdoor and picnic area, and walking paths. The linens, toilet furnishings, and lighting are good.

We are so thankful mom spent her last years in your excellent care. There are not enough words to give proper thanks. We will never forget how your staff took care of our mom.