For pricing & availability
8.8
Review Score
1000 Central Ave, Highland Park, IL 60035
This is the place to go for a community for your loved one. The meals are gourmet and as much as the residents want, and the meals are served in a beautiful dining room. The community has lots of...
Arbor Terrace Highland Park is a vibrant community designed to help older people enjoy the benefits of an active lifestyle and experience greater well-being. The community offers spacious studio, one- and two-bedroom apartments, most with a kitchenette. Residents enjoy amenities including...
545 Tappan Rd, Norwood, NJ 07648
While looking into facilities for our loved one, Arbor Terrace just seemed to be the best fit - and it has been! My aunt is very happy there. They do seem to have a lot of staff turnover happening.
Located in a quaint borough in northern Bergen County, Atria Norwood is a modern community designed to help older people enjoy the benefits of an active lifestyle – and experience greater well-being.This inviting residence offers a selection of spacious studio, one- and two-bedroom apartments,...
3066 Valley Road, Basking Ridge, NJ 07920
2580 Pine Island Road, Cooper City, FL 33024
I have been visiting my Aunt at this facility for over 2 years and have found [name removed] to be the most friendliness and helpful person. No matter what the situation is, she is always smiling and...
View the The Arbor Company lifestyle. From private and common living areas to activities and dining options, these virtual tours will show you how The Arbor Company welcomes its residents home.
1 min • March 23, 2022
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1 min • December 22, 2022
Review Score
1,443 reviewsOut of 10
5 star
61%
4 star
26%
3 star
7%
2 star
3%
1 star
4%
A Place for Mom has scored The Arbor Company with 8.8 out of 10 using our proprietary review score based on 375 reviews in the last 2 years. Over all time, The Arbor Company has 1,443 reviews with an average "overall experience" of 4.4 out of 5.
We chose Arbor Terrace Lakeway because of the cleanliness and programs for memory care - and proximity to my house. The staff is very friendly and very helpful whenever you reach out and have questions. The med tech do their best to make sure residents are getting the care they need.
5
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5
Arbor Terrace Lakeway in Lakeway, TX
4.2
(84 reviews)
I am currently a resident at Arbor Terrace of Herndon and most everything has been great for me so far. I'm having a very positive experience here. Based on my experience, I would recommend this facility to others.
5
5
No data collected
5
4
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4
Arbor Terrace of Herndon in Herndon, VA
4.5
(23 reviews)
I highly recommend Arbor Terrace every chance I get - its excellent, particularly the staff, food, activities, loving care.
5
5
5
5
5
5
5
Arbor Terrace Hamilton Mill in Dacula, GA
4.3
(32 reviews)
Staff friendliness, newer facility, friend was already there
5
5
4
5
5
5
4
Arbor Terrace Prince William Commons in Woodbridge, VA
4.4
(29 reviews)
For Arbor Terrace I would give 5 or higher rating for each category- they are a superbly run organization. All staff are very outgoing, ready to help both the clients and their families in all matters
5
5
5
5
5
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5
Arbor Terrace Roseland in Roseland, NJ
4.7
(27 reviews)
The staff is very friendly and helpful. The drivers will do special favors for you, like taking you to the post office or bank. Housekeeping is once per week. It's adequate, but not too thorough. They will call your family if they have any concerns about you or if you are taken to the hospital. The food is a constant source of discussion. Some residents love it, some hate it. I'm kind of neutral. The move in process was good. Overall, I'm very happy here.
5
5
4
5
4
5
5
The Preserve at Palm-Aire in Pompano Beach, FL
3.7
(126 reviews)
It was a wonderful place for our family member. She was peaceful there and taken care of. We knew when we couldn't be with her, all her needs were met and she was looked after by people whom cared about her and us. (She passed away in Sept, so my feedback on her time there will be less helpful as time goes on.)
5
5
5
5
4
5
5
Arbor Terrace Norwood in Norwood, NJ
4.6
(23 reviews)
They continue to go above and beyond for my parents at The Arbor at BridgeMill. My parents love the social amenities - bingo, movies at night, veterans outings etc. The cleaning crew does a wonderful job for them. And my parents actually moved twice. We took a first available (like immediately available) apartment that gave us first dibs on the one we wanted when it came open. We used the same moving crew, who were very fair and fast.
5
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The Arbor at BridgeMill in Canton, GA
4.6
(21 reviews)
Dining room and front desk staff are patient, caring and friendly. Transportation to doctor appointments is very helpful.
5
5
4
No data collected
2
5
4
The Vantage at Cityview in Fort Worth, TX
4.2
(80 reviews)
The only helpful thing would be using Touchpoint to create the shopping list when supplies run out. I often get multiple calls a day when they run out of soap supplies. Really minor because of such great care and medical coordination. Very happy with the transparency and visibility, the family app with activity participation levels and photos is great as well.
5
5
5
5
5
5
5
Arbor Terrace Mountainside in Mountainside, NJ
4.5
(23 reviews)
It's a wonderful community-- friendly residents, caring, competent workers, uplifting atmosphere. The location was perfect for us.
5
5
5
5
5
5
5
Arbor Terrace Teaneck in Teaneck, NJ
4.5
(26 reviews)
I love the overall value. Food is good. But not great.
5
4
4
5
5
4
5
Arbor Terrace Citrus Park in Tampa, FL
4.2
(56 reviews)
The staff is very friendly, helpful, and patient with the residents. The food is always good and with several options throughout the day. The place is very clean and lovely. I highly recommend it.
5
5
5
5
5
5
5
The Arbor at BridgeMill in Canton, GA
4.6
(21 reviews)
My mother in law loves every single employee- they treat her with love and respect. I do wish the in house PT was better. She came in walking, but is now wheel chair bound (she is a very arthritic 94 year old). I loved that it was new, so many planned activities, and the dining room/menus are amazing. They transport her to Church every other week - something she has missed doing for the past two years.
5
5
5
5
5
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5
Arbor Terrace Marlton in Evesham, NJ
5.0
(1 reviews)
It's small and comforting! Everyone is kind and cheerful! The food is delicious!
5
5
5
5
5
5
5
Arbor Terrace Roseland in Roseland, NJ
4.7
(27 reviews)
This is a great facility! Eden Terrace staff is friendly and very caring, very responsive to the needs of their residents. It is a friendly and well cared for facility. I would definitely recommend!
5
5
5
5
5
5
5
Eden Terrace of Spartanburg in Spartanburg, SC
4.2
(10 reviews)
My parents have 2 separate apartments for the price of one at other facilities. 3 meals a day and great food. [name removed] the marketing director is amazing. They have their own onsite care nurses. There are 4 to 5 activities every day.
5
5
5
5
5
5
5
Arbor Terrace of Herndon in Herndon, VA
4.5
(23 reviews)
Good experience, very friendly. People are easy to get to know.I like the smaller community - feels more like home.
5
5
5
4
3
5
5
Arbor Terrace of Herndon in Herndon, VA
4.5
(23 reviews)
I would definitely recommend Arbor. The staff are exceptionally friendly and helpful. The meals are good quality, but as with any other facility it is difficult to please every taste. Housekeeping is okay. I am used to more in depth cleaning, but they do exactly what is promised and that is fine. Move in was good with a proviso that not everything is put where you want it - but it would be silly to complain when I didn't have to pack boxes or unpack most of what we brought. We have only been here 2 weeks, have not done much of the activities and didn't sign up for family notifications. The apartments are special in terms of their space. They get a 5+.
5
5
4
5
5
5
5
Arbor Terrace Teaneck in Teaneck, NJ
4.5
(26 reviews)
I can't speak highly enough about this facility. I feel so blessed that we were able to find such a wonderful place for my husband. They did their best to make it be the closest to being home as possible and succeeded totally. The staff are professional, caring, friendly, and everyone goes out of their way to make you comfortable. The food is fresh, tasty and varied. The facility is very clean, and again, very homey. They cater to the residents and have many activities to keep everyone happy. Special kudos to [names removed]. They are incredibly amazing and went way beyond their jobs to do whatever they could to help and make life easier and more comfortable for my husband and me. I can't thank them enough. Summit of Uptown is a find and I can't recommend them enough. I haven't found one negative criticism in the 3 months that my husband has been there.
5
5
5
5
5
5
5
Summit of Uptown in Park Ridge, IL
4.0
(41 reviews)
There are 29 total The Arbor Company Facilities.
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