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The Preserve at Palm-Aire

3701 W. McNab Road, Pompano Beach, FL 33069

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The Preserve at Palm-Aire Community Exterior
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Anonymous - Loved one of resident/client
5.0
Wonderful Community

Extremely friendly staff. Lots of engagement options for the residents to participant in. Inside court facility could use a little improvement, but doesn't effect the overall rating of the community.... Read more

Read all reviews

About the facility The Preserve at Palm-Aire

The Preserve at Palm-Aire provides the highest quality of geriatric care, assisted and independent living in the Pompano Beach, Florida area, including innovative memory care designed specifically for those affected by Alzheimer's disease and other dementias. Every resident receives unique and personalized care and attention tailored to where they are and what they need most. At The Preserve at Palm-Aire, both residents and their families enjoy peace of mind, knowing that our staff is providing the best in life €” with a smile.

Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.
The Preserve at Palm-Aire is a community within The Arbor Company properties. See all The Arbor Company communities.

Pricing for The Preserve at Palm-Aire

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo
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1 Bedroom
Starting at
$XXXX
/mo
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2 Bedrooms
Starting at
$XXXX
/mo
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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at The Preserve at Palm-Aire

Health Care Services

Memory Care
Ambulatory Care
Diabetic Care
Incontinence Care
High Acuity Care
Medication Management
Staffing & Ancillary Services

Meals & Dining

Gluten-free
Low / No Sodium
No Sugar
Organic

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Full kitchen
Kitchenette
Ground Floor Units

Facility Amenities

Dining

Bar or Pub
Café or Bistro
Private Dining Room

Transportation & parking

Complimentary Transportation
Property Convenient to Public Transit
Resident Parking Available
Transportation at Cost

Pets

Weight limit 16-20lbs
Dogs Allowed
Cats Allowed

Common areas

Private Bath
Outdoor Common Areas
Indoor Common Areas
Main Street Shops

Recreational areas

Swimming Pool
Arts and Crafts Center
Ballroom
Billiards Lounge

Services

Housekeeping
Beautician
Grocery Shopping and Errands
Laundry Service / Drycleaning

Memory care

Secured Community
Designed Specifically to Accommodate Memory Loss
Enclosed Courtyard
Indoor Walking Paths

Languages spoken

Croatian
English
Spanish

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Visiting Chaplain or Priest
Visiting Rabbi

Reviews

for The Preserve at Palm-Aire
3.7(111 reviews)
Write a Review

Cleanliness

3.9

Friendliness

3.9

Meals & Dining

3.8

Care Services

3.7

Activities

3.6

Staff

4.4

Value for Cost

3.8

Overall Experience
39
41
16
3
12
Date Submitted
19
22
30
Reviewer
12
64
35
0
Care Received
20
87
0
1-20 of 111 reviews
Sort by

3.0
Anonymous - Loved one of resident/client
Assisted Living
November 21, 2022
Verified Review

As far as suggestions for improvement, a couple of things: 1. Maintenance for example, there are so many little things that need to be fixed or for the safety of the residents they don't address. 2. Food is not good in restaurant that is included in my mom's monthly rent. So the added expense of having to cook meals is an expense not expected. The safety thing is what is most concerning. For awhile they left the back gate open, so anyone could get in and roam the property. Another issue is their doggy park, it has no lights and not even ground or sidewalk so someone with walker or wheel chair it is impossible to take their dog there, and because the ground is uneven I worry my mom could fall.


5.0
Anonymous - Loved one of resident/client
Assisted Living
November 16, 2022
Verified Review
Wonderful Community

Extremely friendly staff. Lots of engagement options for the residents to participant in. Inside court facility could use a little improvement, but doesn't effect the overall rating of the community.

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from The Preserve at Palm-Aire

November 23, 2022

Hello, we appreciate you taking the time to leave us this feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!


5.0
Anonymous - Loved one of resident/client
Assisted Living
October 24, 2022
Verified Review
A Very Positive and Life Saving Experience for My Loved One

I would recommend you check out the community to see if it is the right fit for your loved one. My loved one is happy with the care they are receiving. The staff have been very pleasant and helpful when the family calls. The family was told there would be transportation, and they don't have transportation to accommodate a wheelchair. I'm shocked the community of this size doesn't have the transportation to accommodate the residents in wheelchairs.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

No data collected

Activities

No data collected

Staff

4

Value for Cost

5

Response from The Preserve at Palm-Aire

October 31, 2022

Thank you for your kind review; we are happy to pass along your comments to the team here at The Preserve at Palm-Aire! Please don't hesitate to reach out if there's anything additional we can do for your family.


4.0
anonymous - Toured community
Assisted Living
October 12, 2022
Verified Review
tour review

Our family had an in person tour and the staff were very nice it was definitely a good option for us, however at the time they did not have a two bedroom apartment and it just felt a little more institutional and a little to big for our loved one

Response from The Preserve at Palm-Aire

October 21, 2022

Thank you for this feedback and positive review. Please don't hesitate to reach out if we can be of service in the future.


4.0
Anonymous - Loved one of resident/client
Assisted Living
October 10, 2022
Verified Review
Our First Time Assisted Living Accommodations Arrangement Services Were Excellent

This has been an excellent experience for the family and our loved one so far. The staff communication with the family has been wonderful. They have been quick to respond to any concerns or questions we had about our loved one. There are three meals a day served to the residents and the community has been able to accommodate dietary restrictions for our loved one, as well. This is a community I would recommend to others for their loved ones.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

4


5.0
SC - Loved one of resident/client
Assisted Living
September 29, 2022
Verified Review
Great facilty

My loved one likes the food., and a number of the activites. It's a very good place. It's good value for the money. We picked this community because of, the size of the community, services offered , and they had a very good promotion/prices . I liked the feel of it.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

No data collected

Activities

5

Staff

5

Value for Cost

4

Response from The Preserve at Palm-Aire

October 11, 2022

Sc, thanks for your praise and kind comments about our community. Please let us know if there is anything else we can do for you; we are more than happy to help!


4.0
Anonymous - Loved one of resident/client
Assisted Living
September 19, 2022
Verified Review
A Very Safe Place Away From Home

I would recommend the community to others for their loved ones. The community is on a nice piece of property. They had nice activities. The staff overall was very nice to the residents and families. There was a variety of selections for the residents to choose from, and there were three meals a day served.

Cleanliness

5

Friendliness

5

Meals & Dining

2

Care Services

5

Activities

5

Staff

5

Value for Cost

4

Response from The Preserve at Palm-Aire

September 29, 2022

Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!


5.0
Naomi - Toured community
Assisted Living
September 12, 2022
Verified Review
Tour of The Preserve

I toured The Preserve at Palm-Aire and I would have chosen it, but we needed to be in Delray. They have a bridge program for people who need more care than assisted living and need to be in a locked environment, but can still hold a conversation and are much more cognitive than most Alzheimer's patients. That's exactly what my dad needs. I would have much preferred Palm-Aire over the community we chose.


4.0
Anonymous - Toured community
Assisted Living
August 30, 2022

[name removed] is a true professional. He has excellent people and listening skills. [name removed] is knowledgeable. He connects well with his future prospects and is well liked by all. Thank you again, [name removed] for your time and would give [name removed] 10 stars!

Response from The Preserve at Palm-Aire

September 8, 2022

We're happy you found our staff to be so supportive during your experience here at The Preserve at Palm-Aire. We are always more than happy to assist you if anything else comes up. Take care!


3.0
anonymous - Toured community
Assisted Living
August 30, 2022
Verified Review
tour review

Our family had an in-person tour and we waited quiet awhile for someone to come and get us and we just felt they were very pushy on the sale side of things and we felt very rushed.

Response from The Preserve at Palm-Aire

September 8, 2022

Thank you for the rating and honest feedback. We're happy you joined us for a tour, but disheartened to learn of your experience. If you're willing to share additional details with us, please reach out to our executive director, Melanie at 954-970-2600. Thank you.


5.0
Laura S - Loved one of resident/client
Assisted Living
August 25, 2022

My mother has been a resident at The Preserve for 2 years. We are extremely happy with this community. It's well run, clean, professional great staff. She gets excellent care. This is the first assisted living apartment I placed her in after my father passed. I consider it great luck I found the perfect place on the first move!!

Response from The Preserve at Palm-Aire

September 1, 2022

Laura S, we strive for 100% satisfaction, and it is great to see you had such a positive experience at The Preserve at Palm-Aire.


5.0
anonymous - Loved one of resident/client
Memory Care
August 8, 2022
Verified Review
our families experience

The friendliness of the staff is a 5+ they are so incredible. Our loved one has aids that give him individualized personal care and they have been wonderful. The staff are always willing to talk with the residents and engage with them. The activities are the best part - they have constant different things going on all day 5 days a week - there is entertainment, trivia, quizzes, board games, history stories and quizzes. The value is reasonable it may be less then others or more expensive then others but it is well worth it and we would absolutely recommend The Preserve at Palm-Aire to other families. It is a great atmosphere that is always clean and our loved one is just living a much better life.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from The Preserve at Palm-Aire

August 13, 2022

Thank you for your kind review; we are happy to pass along your comments to the team here at The Preserve at Palm-Aire! Please don't hesitate to reach out if there's anything additional we can do for your family. Have a wonderful day!


5.0
Anonymous - Resident/client
Assisted Living
July 12, 2022

Excellent management. Consistent and attentive care. A variety of daily programs for a diverse community.

Response from The Preserve at Palm-Aire

July 19, 2022

Thank you for your kind words and this wonderful review! Please don't hesitate to reach out to us if there's anything more we can do!


5.0
Victoria L - Loved one of resident/client
Assisted Living
July 12, 2022

The most wonderful caring staff. Fabulous large apartments. Great food. Wonderful activities. Couldn't have found a better place for our mom and sister.

Response from The Preserve at Palm-Aire

July 19, 2022

Hi Victoria L, thank you so much for your positive comments about The Preserve at Palm-Aire! Please don't hesitate to reach out if there's anything additional we can do for your family. Have a great day!


5.0
Ronald C - Loved one of resident/client
Assisted Living
July 12, 2022
Verified Review

My mother is [age removed] years old. Both my mother and I (her son), know this is the place for her! She enjoys the activities, as best as she can. Appreciates the room maintenance. Both work ethic and efficiency. I find the facilities to be clean, well staffed, with more than adequate space and friendliness.


5.0
Paul P - Loved one of resident/client
Assisted Living
July 12, 2022

All of the staff are very welcoming, cheerful and helpful. My father's apartment is cozy and just right for him. His room and laundry are regularly cleaned. He is always checked on to make sure he goes to meals which is very important to us.

Response from The Preserve at Palm-Aire

July 19, 2022

Hi Paul, we are very happy to have provided your family with such a positive experience! Thanks for taking the time to leave a review, and please let us know if there's ever anything more we can do for your father; we're happy to help!


5.0
Joan H - Resident/client
Assisted Living
July 12, 2022

Happy to be here, love the landscaping. Love the room and the size of it. The staff are very friendly and treat you like family.

Response from The Preserve at Palm-Aire

July 19, 2022

Hi Joan H, thank you so much for your positive comments about The Preserve at Palm-Aire! Feel free to reach out to us if you ever need anything more. Have a wonderful day!


5.0
Dale - Loved one of resident/client
Memory Care
June 11, 2022
Thankful to Find Palm Aire!

My husband and I are very thankful to have discovered Palm Aire for my elderly brother who suffers from dementia. [name removed] was our initial contact and guide and his patience and understanding were exceptional. After we agreed to admit my brother, he even helped us obtain a room my brother had saw and liked! It is roomy, cheerful and bright. My brother entered the Bridges program. It is a wonderful program for folks with dementia, but who are still capable of learning, interacting and doing activities to help maintain their cognitive abilities for as long as possible. Many thanks to [name removed], who despite the holiday weekend, patiently helped us collate and complete the necessary forms and paperwork. My brother has adjusted very well and is comfortable and happy in his new accommodations. The staff is kind, caring and patient. The nurse in charge, [name removed], has been very approachable and her commitment to the residents and their loved ones is obvious and admirable. Thanks to all!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from The Preserve at Palm-Aire

June 15, 2022

Hi Dale, thanks for your praise and kind comments about our team. We're so happy to hear that your brother's transition to The Preserve has been such a positive experience. Please don't hesitate to let us know if there's anything more we can do for your family; we're happy to help!


3.0
Anonymous - Resident/client
Independent Living
June 8, 2022
Verified Review
I Would Have Checked Out More Communities

I would suggest you look for a younger community, as this community has an older senior population. The rugs and carpeting in the community are filthy. The communication with the staff is good. There is a full kitchen in the apartment and a washer and dryer connections in the unit.

Cleanliness

2

Friendliness

5

Meals & Dining

3

Care Services

No data collected

Activities

3

Staff

4

Value for Cost

2


5.0
Carol - Loved one of resident/client
Assisted Living
May 18, 2022
Verified Review
So far so good

So far things are going very well. It has been an adjustment period for my mom, but she seems happy and she made some friends right away. The staff is really on top of things and take care of things quickly. For example the nurses went into my moms room and her pill bottles were empty. They called and got her medications figure out within a day and communicated that with me. The medical staff are concerned and really care about the residents. I would absolutely recommend The Preserve at Palm-Aire.

Response from The Preserve at Palm-Aire

May 24, 2022

Carol, thank you so much for your high rating! We're glad to hear we delivered such a great experience. If there's anything further we can do for you or your mom, please let us know—we are happy to help!


Viewing 1-20 out of 111 reviews

Neighborhood around The Preserve at Palm-Aire

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about The Preserve at Palm-Aire

The Preserve at Palm-Aire offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

The Preserve at Palm-Aire has received an average review rating of 3.7 based on 111 reviews. See all reviews.

Call (954) 970-2600 to reach a resident at The Preserve at Palm-Aire.

To reach a resident at The Preserve at Palm-Aire call: (954) 970-2600



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.