The Preserve at Palm-Aire

Even with the isolation, the food is still good. The staff are pretty good and they really care for the residents. We get email communications with virus updates. We chose this community because of activities offered. My loved one is very active and enjoys moment and engagement. They offer live music with dancing, bowling, a swimming pool, and happy hour. My advice to families is to pay attention and be present.

I’m a resident of The Preserve at Palm Aire. I agree with everything Run Don’t Walk says about the place. I’m sitting in my hallway right now with no air conditioning while the housekeeper cleans my apartment. She was on vacation last week so nobody came to clean. I called the Front Desk to report the lack of air conditioning & nobody answered. The dining room & the wait staff are nice although we usually have to wait a long time to be seated & served. Good gym & activities & the entertainment staff tries hard. The buildings & grounds are beautiful. My big criticism is that the general, housekeeping & dining room administrators are unavailable & unresponsive to the residents.