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VERIFIED PARTNER

The Preserve at Palm-Aire

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3701 W. McNab Road, Pompano Beach, FL 33069

8.8
Review score
133 reviews
Be the first to write a review
8.8
Review score
133 reviews
5 star
36%
4 star
35%
3 star
14%
2 star
4%
1 star
11%
See all reviews
8.5
Review score
1165 reviews
32 facilities
For pricing & availability:
(866) 374-4058
The Preserve at Palm-Aire
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The Preserve at Palm-Aire
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Sharon
-
Child of resident/client
5.0
Wonderful place for your loved one
The staff is very caring, I feel he has received excellent care, they are always cleaning, and for the care and amenities I feel the price is a fair price. I have several friends with family in this facility.

About the facility
The Preserve at Palm-Aire

The Preserve at Palm-Aire provides the highest quality of geriatric care, assisted and independent living in the Pompano Beach, Florida area, including innovative memory care designed specifically for those affected by Alzheimer's disease and other dementias. Every resident receives unique and personalized care and attention tailored to where they are and what they need most. At The Preserve at Palm-Aire, both residents and their families enjoy peace of mind, knowing that our staff is providing the best in life €” with a smile.

Senior living options offered

Assisted Living

Memory Care

Independent Living

Pricing
for The Preserve at Palm-Aire

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Detached Cottages
Starting at $XXXX/mo
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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at The Preserve at Palm-Aire

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The Preserve at Palm-Aire
The Preserve at Palm-Aire

3701 W. McNab Road, Pompano Beach, FL 33069

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Williamsburg Landing

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Grand Villa of Deerfield Beach
Grand Villa of Deerfield Beach

1050 SW 24th Ave, Deerfield Beach, FL 33442

Pacifica Senior Living Sunrise
Pacifica Senior Living Sunrise

4201 Springtree Dr, Sunrise, FL 33351

8.8
Review score
133 reviews
8.8
Review score
133 reviews
5 star
36%
4 star
35%
3 star
14%
2 star
4%
1 star
11%
9.9
Review score
18 reviews
9.9
Review score
18 reviews
5 star
94%
4 star
6%
3 star
0%
2 star
0%
1 star
0%
9.6
Review score
103 reviews
9.6
Review score
103 reviews
5 star
67%
4 star
21%
3 star
2%
2 star
3%
1 star
7%
9.5
Review score
326 reviews
9.5
Review score
326 reviews
5 star
72%
4 star
18%
3 star
6%
2 star
2%
1 star
2%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

1

Assisted Living

Care types offered

4

Assisted Living, Memory Care, Independent Living, Adult Day Services

Care types offered

3

Assisted Living, Memory Care, Independent Living

Amenities
at The Preserve at Palm-Aire

Healthcare Services

  • Staffing & Ancillary Services
  • Memory Care
  • Medication Management
  • Incontinence Care
  • High Acuity Care
  • Non-Ambulatory Care
  • Diabetic Care

Meals & Dining

  • Room Service
  • Organic
  • Gluten-free
  • Vegetarian
  • Professional Chef
  • Guest Meals
  • Low / No Sodium
  • Special Dining Programs
  • No Sugar
  • Restaurant Style Dining
  • Vegan
  • Meals Provided

Room Amenities

  • Full kitchen
  • Kitchenette
  • Ground Floor Units
  • Garden View
  • Cable or Satellite TV
  • Wi-Fi/high-speed internet
  • Air Conditioned
  • Wheelchair Accessible Showers
  • Private patio, deck, or balcony

Community Amenities

On-site dining options

  • Private Dining Room
  • Café or Bistro
  • Bar or Pub

Transportation & parking

  • Transportation at Cost
  • Uncovered Parking
  • Complimentary Transportation
  • Resident Parking Available
  • Property Convenient to Public Transit

Pets

  • Pet Care Available
  • Dogs Allowed
  • Weight Limit (lbs)
  • Cats Allowed

Common areas

  • Computer or Media Center
  • Indoor Common Areas
  • TV Lounge
  • Outdoor Common Areas
  • Barber Shop
  • Meeting Room
  • Beauty Salon
  • Library
  • Indoor Atrium
  • Outside Patio
  • Main Street Shops
  • Private Bath

Recreational areas

  • Golf Course or Putting Green
  • Movie or Theater Room
  • Arts and Crafts Center
  • Piano or Organ
  • Billiards Lounge
  • Swimming Pool
  • Ballroom
  • Jacuzzi
  • Fitness Center
  • Raised Garden Beds
  • Game Room

Services

  • Laundry Service / Drycleaning
  • Housekeeping
  • Grocery Shopping and Errands
  • Beautician

Languages spoken

  • English
  • Spanish
  • Croatian

Activities

  • Dances
  • Day Trips and Outings
  • Live Musical Performances
  • Pet-focused Programs
  • Devotional Activities On-Site
  • Walking Club
  • Holiday Parties
  • Other Religious Services
  • Book Club
  • Happy Hour
  • Birthday Parties
  • Live Dance or Theater Performances
  • Bridge Club
  • Quilting or Sewing Club
  • Catholic Services
  • Live Well Programs
  • Devotional Activities Offsite
  • Yoga / Chair Yoga
  • Protestant Services
  • Cooking Classes
  • Water Aerobics
  • Jewish Services
  • Karaoke
  • Wii Bowling
  • Intergenerational Programs
  • Stretching Classes
  • Brain fitness / Dakim
  • Gardening Club
  • Activities On-site
  • Trivia Games
  • Visiting Chaplain or Priest
  • Current Events Club
  • Community Service Programs
  • BBQs or Picnics
  • Qi Gong
  • Wine Tasting
  • Light Therapy Programs
  • Sensory-based Programs
  • Visiting Rabbi
  • Educational Speakers / Life Long Learning
  • Tai Chi
  • Art Classes
  • Cards / Pinochle Club
  • Community Service Organizations
  • Activities Off-site
  • Choir / Singing Club
  • Bible Study Group
  • Men's Club

Reviews

for The Preserve at Palm-Aire

8.8Review score133 reviews
8.8
Review score
133 reviews
5 star
36%
4 star
35%
3 star
14%
2 star
4%
1 star
11%
The Arbor Company
8.5
Review score1165 reviews32 communities
Write a review
A Place for Mom has scored The Preserve at Palm-Aire with 8.8 out of 10 using our proprietary review score based on 26 reviews in the last 2 years. Over all time, The Preserve at Palm-Aire has 133 reviews with an average "overall experience" of 3.7 out of 5.
Overall Rating
3.7
Cleanliness
4.0
Friendliness
4.0
Care Services
3.7
Staff
4.3
Meals & Dining
3.9
Activities
3.7
Value for Cost
3.8
A Place for Mom has scored The Preserve at Palm-Aire with 8.8 out of 10 using our proprietary review score based on 26 reviews in the last 2 years. Over all time, The Preserve at Palm-Aire has 133 reviews with an average "overall experience" of 3.7 out of 5.
Parent company
The Arbor Company
8.5
Review score1165 reviews32 communities
Logo for The Arbor Company
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 133 reviews
Sharon - Family/friend
Memory Care
August 21, 2024
5.0
Verified Review
Wonderful place for your loved one
The staff is very caring, I feel he has received excellent care, they are always cleaning, and for the care and amenities I feel the price is a fair price. I have several friends with family in this facility.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Preserve at Palm-Aire
August 26, 2024
Thank you for sharing your experience! We're so pleased to hear that you feel your loved one is receiving excellent care and that you find our pricing fair for the care and amenities we provide. It's wonderful to know that you and your friends have chosen our facility for your families. Your trust in us means everything!
Anonymous - Family/friend
Independent Living
August 19, 2024
4.0
Verified Review
overall great place and terrific value for the money
Some updating needs to occur with the elevators and pool area. Otherwise the area is very clean. The people are all very kind. The staff are very attentive. I love the doctor/nurse/PT staff. They could really improved on the food. Activities have improved greatly. I feel seasonally it diminishes some in the summer. The one thing I wish they would also try to motive would be an established walking path for seniors. The value is here. It is affordable and the apartments are great. The people are truly caring and are lovely. My parents love it here.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
3
Activities
4
Value for Cost
4
Response from The Preserve at Palm-Aire
August 22, 2024
Thank you for your thoughtful feedback. We're glad to hear that your parents love living here and appreciate the care they receive from our attentive staff. Your suggestions about updating the elevators, pool area, and adding a walking path for seniors are valuable, and we'll certainly consider them as we strive to enhance our community. We're also pleased to hear that the activities have improved, and we'll continue working on providing a great experience year-round. Thank you for choosing us!
Anonymous - Family/friend
Assisted Living
July 24, 2024
2.0
Verified Review
Review for The Preserve at Palm-Aire
I absolutely would not recommend to others. 1. My biggest concern is they constantly have multiple elevators out at a time. This is a safety issue that is very concerning. 2. The restaurant food is horrible, since she moved in the meal quality has deteriorated and the portions have gone down significantly. 3. There is no control over their staff of who has keys to the residents apartments and that is very concerning. 4. They have had to close the restaurant on more than one occasion because did not pass health inspections. 5. I have on many occasions walked through the front door in the evenings without registering when there was no one at the front desk or even when there was, they never asked who I was or why I was just walking in. That is concerning that anyone can just walk in and head to the apartments. 6. Based on the contract there are designated smoking areas, however management has allowed one specific resident to smoke in her apartment, which is against policy and a safety concern. Management has told the residence on the floor for months they were going to do something about it, but the lady still continues to smoke like a chimney, the halls real of smoke, there are people that have health issues that this is impacting, yet it is still allowed. 8. The doggie park is a hazard, they now it about every two weeks and is full of mud and uneven which is unsafe. 9. At the residence monthly meetings the above issues get brought up every month and the management does nothing.
Cleanliness
2
Friendliness
2
Care Services
2
Staff
2
Meals & Dining
2
Activities
2
Value for Cost
2
Response from The Preserve at Palm-Aire
August 1, 2024
Thank you for bringing these concerns to our attention. Your feedback is invaluable in helping us improve our services and ensure the safety and satisfaction of our residents. We take all of these issues very seriously and are committed to addressing them promptly. Please contact our Vice President of Operations, Paul Kelley, at 240-778-8315 to discuss these concerns in more detail and to ensure they are resolved to your satisfaction. Thank you for your patience and for giving us the opportunity to make things right.
Joseph T - Toured community
Assisted Living
July 11, 2024
5.0
Great
Place was fantastic! Did not choose wanted a place closer to me. Would recommend you all do actual site visits to the two Pacifica locations as the exterior of those two locations were disgusting with mold and mildew. Gutters and downpouts were missing, several screens and railings on balconies were missing. These exterior items are what prompted me to cancel both tours.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Preserve at Palm-Aire
August 26, 2024
Thank you for your feedback and for considering our community. While we're glad you had a positive experience with us, we understand the importance of proximity in making your decision. We appreciate your recommendation regarding site visits, as maintaining high standards is crucial to us. Should your needs or location preferences change in the future, we'd love the opportunity to welcome you back. Wishing you the best in finding the right fit for your needs.
Anonymous - Resident/client
Independent Living
June 20, 2024
4.0
Verified Review
The Preserve at Palm-Aire review
This is my opinion, but I would have to give all the overall ratings a 4 and if there was a category for management I would have to give them a 3. Their is very little direct interfacing with the residents that than in meetings
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Response from The Preserve at Palm-Aire
June 29, 2024
Thank you for sharing your feedback. We appreciate your honest review and take your concerns seriously. To discuss your experience further and address any specific issues, please reach out to Paul Kelley, our Vice President of Operations, at (678) 890-7196. Your input is valuable to us as we strive to improve our services and resident interactions.
Anonymous - Family/friend
Assisted Living
June 5, 2024
4.0
Verified Review
Our Experience
My loved one is currently a resident at The Preserve at Palm-Aire and the overall experience has been good so far. The cleanliness and the staff are great. The friendliness, care services and activities are good. The meals are okay. As for recommending The Preserve at Palm-Aire to others, I'm still on the fence.
Cleanliness
5
Friendliness
4
Care Services
4
Staff
5
Meals & Dining
3
Activities
4
Value for Cost
4
Response from The Preserve at Palm-Aire
June 14, 2024
Thank you for sharing your feedback about The Preserve at Palm-Aire. We're glad to hear that the overall experience has been positive, with great cleanliness, staff, friendliness, care services, and activities. We appreciate your honest opinion about the meals and understand that this is an important aspect. We're continuously working to improve our services and would love to hear any specific suggestions you might have. If you have any concerns or need further assistance, please don't hesitate to reach out. Your feedback is valuable to us as we strive to make The Preserve at Palm-Aire the best it can be for all our residents.
John D - Family/friend
Assisted Living
June 4, 2024
2.0
Disappointed
My sister and I had to quickly move my ailing mother into assisted living with promises of therapy, medications, and entertainment. Instead she is stuck in an apartment with no balcony 200 yards from anything. If something were to happen God knows. The prices are obsene, and the medical staff excluding a nurse or two are terrible. Look elsewhere please
Cleanliness
4
Friendliness
2
Care Services
3
Staff
2
Meals & Dining
3
Activities
2
Value for Cost
2
Response from The Preserve at Palm-Aire
June 11, 2024
Thank you for sharing your concerns. We take your feedback seriously and want to address the issues you've mentioned regarding your mother's experience. Please reach out to our Executive Director, Melanie White, at (954)-970-2600 to discuss this further. Your input is important to us as we strive to improve our services and ensure the well-being of all our residents.
Anonymous - Resident/client
Independent Living
April 18, 2024
3.0
Verified Review
I live in a studio apartment and it is a very nice size. There is a lack of communication from the staff. Things were better when I first moved in. Overall, I would recommend The Preserve at Palm-Aire to others.
Response from The Preserve at Palm-Aire
April 21, 2024
Thank you for your review and for sharing both the positives and your concerns about living at The Preserve at Palm-Aire. We're glad to hear that you are satisfied with your studio apartment and would recommend our community to others. However, we take your feedback regarding communication seriously, as we aim to improve our service quality continuously. We would appreciate the opportunity to discuss this further and address any specific issues you might have. Please reach out to Melanie White at 954-970-2600 so we can ensure your experience matches the high standards we strive to uphold.
Elise - Resident/client
Assisted Living
March 27, 2024
5.0
Verified Review
Recommended
The staff is very friendly and helpful. The drivers will do special favors for you, like taking you to the post office or bank. Housekeeping is once per week. It's adequate, but not too thorough. They will call your family if they have any concerns about you or if you are taken to the hospital. The food is a constant source of discussion. Some residents love it, some hate it. I'm kind of neutral. The move in process was good. Overall, I'm very happy here.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
5
Response from The Preserve at Palm-Aire
March 30, 2024
We're glad to hear that you're very happy at The Preserve at Palm Aire and appreciate the friendly and helpful staff, including the accommodating drivers and housekeeping services. It's great that the community keeps your family informed and that the move-in process was smooth for you. Food preferences can indeed vary widely among residents, and it's understandable that opinions on it can be mixed. We strive to cater to a wide range of tastes and are always looking for ways to improve our dining experience based on resident feedback. Thank you for sharing your thoughts, and we're committed to making your stay as enjoyable and comfortable as possible?.
Anonymous - Family/friend
Independent Living
January 25, 2024
5.0
Verified Review
Recommended
My loved one was previously a resident at The Preserve at Palm-Aire and everything was great. I would totally recommend this facility to others.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Response from The Preserve at Palm-Aire
June 6, 2024
Thank you for sharing your positive experience with The Preserve at Palm-Aire. We're thrilled to hear that everything was great for your loved one during their time with us. Your recommendation means a lot to us. If you ever have any questions or need further assistance, please don't hesitate to reach out. Thank you for being a part of our community!
Joy - Family/friend
Assisted Living
January 24, 2024
5.0
Verified Review
Definitely recommended
Everyone has been super friendly and helpful. They seem to know most everyone by name, which provides a very homey feel. The communication has been good. We are able to reach someone when needed and they call us with updates, not just urgent situations. The move in was super smooth. We used the moving company recommended by Palm Aire and I highly recommend that. They are familiar with the grounds and know how to work with the older population. My dad really likes the meals. Overall, I would definitely recommend Palm Aire for assisted living.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Preserve at Palm-Aire
January 26, 2024
Joy, thank you so much for this five-star review! We are thrilled to hear you found the staff to the friendly and helpful and that they have created a very homey feel here at The Preserve at Palm Aire. We take great pride in those things, as well as the high level of care and communication we provide our residents and their families. Thank you again and have a great day!
Anonymous - Family/friend
Assisted Living
January 10, 2024
1.0
Verified Review
Not a good experience
The facility is not a good choice for a person who needs a higher level of hands on care. Nursing/ care staff is difficult to work with in solving problems. May be okay if someone is fairly independent. I would not recommend the facility.
Response from The Preserve at Palm-Aire
January 13, 2024
We are disappointed to hear about your experience with us at The Preserve at Palm Aire. It is important for a care community to address the varying needs of its residents, especially those requiring more hands-on care. We appreciate your willingness to provide us with this feedback and are always looking to improve the quality of care and service provided to our residents. Our Executive Director, Melanie White, would like to speak with you to better understand the issues you have raised here. Please contact her at your earliest convenience at (954)-970-2600.
Anonymous - Family/friend
Memory Care
December 13, 2023
5.0
Verified Review
Experience at The Preserve
My loved one is a resident at The Preserve at Pal-Aire and is doing quite well. Our family is extremely happy with everything at this facility. When I visit my loved one, I am happy with what I see.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Preserve at Palm-Aire
December 15, 2023
Thank you so much for this five-star review! We are thrilled to hear you and your family are happy with how your loved one has been cared for here at The Preserve at Palm Aire. Our staff takes great pride in the level of care we provide all of our residents and your comments help reinforce their efforts. Thank you again and have a great day!
Anonymous - Family/friend
Assisted Living
August 31, 2023
4.0
Verified Review
Overall a wonderful facility, even though some of the staff could have better attitudes
The majority of the staff at The Preserve at Palm Aire are very friendly and kind. It's the staff in the dining room that are not very kind or friendly. The servers I have had trouble with and their bad attitude, and then how long they take to serve the meals. All in all, I would recommend The Preserve at Palm Aire. It's overall a very good operation.
Cleanliness
3
Friendliness
2
Care Services
3
Staff
3
Meals & Dining
4
Activities
3
Value for Cost
3
Anonymous - Family/friend
Assisted Living
August 23, 2023
3.0
Verified Review
Needs Some Attention
My loved one is currently a resident at The Preserve at Palm-Aire and the experience has been okay/fair so far. They tell you anything to get you in there. The food is not the best and they are short staffed in the dining room. The meals need help for sure! Everyone complains about the food. They are so short staffed that one night they closed the restaurant The housekeeping is disconnected and not quality. However, this facility is close to my home so my loved one is staying here.
Cleanliness
3
Friendliness
4
Care Services
2
Staff
3
Meals & Dining
3
Activities
2
Value for Cost
2
Response from The Preserve at Palm-Aire
August 28, 2023
Thank you for sharing your feedback about The Preserve at Palm-Aire. We take your concerns, especially about dining and housekeeping, seriously and are always striving to improve our services. Our Executive Director, Melanie White, would like to speak with you further about these issues. You can contact her at your earliest convenience at (954)-970-2600.
ESH - Resident/client
Assisted Living
July 10, 2023
5.0
Verified Review
Home, Sweet Home
I am very happy living here. With 30 acres and lots of mature trees, 3 ponds with fountains, fully equipped apartments, and good food. Also very friendly personnel. Plus lots of activities, I really enjoy it here. Plus, none of the hectic and noise you have in Dade or Broward. If you are looking for peace and quiet and lots of nature, then definitely yes. Transportation to doctors appointments, grocery shopping, and outings is provided.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Susan - Family/friend
Independent Living
June 6, 2023
5.0
Verified Review
Highly recommend (independent living).
The staff is very helpful and friendly. The apartments are nice. The residents are diverse and friendly. There are actually a good number of men. The price is reasonable for what you get. My mother is happy there, and she has made many friends. She has had no complaints.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Laura - Family/friend
Independent Living
April 10, 2023
5.0
Verified Review
A great place for loved ones
We had an incident when housekeeping was supposed to come in while my mom was in the hospital & they didn't - the manager of housekeeping called me to apologize & sent crew in within an hour. My family & I have found the staff to be amazing. In fact, my son comments on that all the time. My mom has dementia & I think they are very kind redirecting her, etc. The people who run the dining room know every resident. The food is on par with a really good university dining hall, plenty of choices & the wait staff are very patient, kind to the residents. Activities are fantastic. Each are designed for senior who have limitations, etc. My mom loves all the exercise & walking classes such as morning stretch, chair yoga, sweating to Broadway music, corn hole, drumming for fitness. She also likes video presentations. I believe what they provide, how much is included in the base cost is invaluable. For me & my family, it's peace of mind knowing my mom is safe, engaged & cared for.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Amanda - Family/friend
Independent Living
April 5, 2023
5.0
Verified Review
Everything you need
Our family has had an excellent experience with The Preserve at Palm-Aire. We love the level of customer service they have as well as their attention to detail. We had visited many other properties and this community by far was the best one. Based on the experience we have had so far, we would definitely recommend The Preserve at Palm-Aire to other families. They have a great variety of activities all throughout the week. They take the residents out on field trips - our loved one recently went to Hollywood Beach. They also take regular trips to the grocery stores. It is all encompassing. We also like the availability of all the things our loved one needs.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Resident/client
Independent Living
March 15, 2023
1.0
Verified Review
Go someplace else
My experience at this facility has been terrible. One of my biggest complaints here is the food. It comes out ice cold. All of it, no matter what it is. I will say, they did hire a new Chef and things started to improve. But he got fired and now they're back to what they were. The meat, the vegetables, everything is served cold. It's to the point that hardly any of us go to the dining room to eat anymore. We prefer to have our meals delivered to our rooms so that we can heat them up before we eat them. Another big problem is that no one listens to your concerns here. If you complain, they tell you to leave if you don't like it here. This facility is a month to month agreement versus a traditional year lease, so it's easy for them to tell you that. Another issue is that help is never available. I know of 2 residents that have fallen and pressed their 'call button' for help and they waited for over an hour for a response/help. It's terrible. The only good thing here is the Physical Therapy. My husband and I both use it and it's very good. But not enough. I don't know how this place stays in business, to be honest. I don't think that the owners are aware of how terribly things are being run. There are hardly any Independent Residents left here. My son's reasoning for moving us here was so that someone would be there to help if we need it. Well, I don't get help here. There's never help available. I would not recommend this facility to anyone.
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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Florida regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Florida regulations for Assisted Living.

Frequently Asked Questions
about The Preserve at Palm-Aire

The Preserve at Palm-Aire offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored The Preserve at Palm-Aire 8.8 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (954) 970-2600 to reach a resident at The Preserve at Palm-Aire.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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