Arbor Terrace Willistown

1713 W Chester Pike, West Chester, PA 19382

About the community

Arbor Terrace Willistown is a blooming senior living community located in West Chester, Pennsylvania. We’re a community that proudly honors and celebrates each person’s individuality. Our goal is to enable residents to maintain their independence for as long as possible while treating them with the dignity and respect they deserve. We can assist with a variety of evolving care and personal needs, including memory care. Our community is located directly in the heart of the Philadelphia suburbs, which features diverse dining and shopping options. Our local area has an abundance of scenic beauty and includes world class museums, trails, and vivacious golf courses.

Community Services and Amenities

Our around-the-clock professional staff is available around all hours to assist, provide relief and peace of mind seven days a week. Our Arbor Terrace wellness program provides medication and disease management and allows residents to ask our licensed nurse any health-related questions. In addition to care, we plan plenty of activities and entertainment just for residents. Feel free to explore our landscaped gardens, try an in-house cooking class, attend a game night, and more. Our additional amenities and services include:

  • Emergency call system with 24/7 response
  • Onsite movie theatre
  • Library and computer lounge
  • Scheduled transportation
  • Exercise and wellness programs
  • Pet-friendly
  • Concierge programs
  • Three...

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Senior Living Options Offered

Assisted living
Memory care

Pricing at Arbor Terrace Willistown

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Studio
Starting at
$XXXX
/mo
1 Bedroom
Starting at
$XXXX
/mo
2 Bedrooms
Starting at
$XXXX
/mo
Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities

Health Care Services

Memory care
Ambulatory care
Diabetic care
Incontinence care
Medication management

Staffing & ancillary services

Hospice available on-site
Doctor
Podiatrist
Dentist
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Meals & Dining

Meals provided
Anytime dining
Guest meals
Professional chef

Room Amenities

Wheelchair accessible showers
Respite or short term stays offered
Wi-fi/high-speed internet
Kitchenette
Ground floor units
Handicap accessible

Community Amenities

On-site dining options

Bar or pub
Café or bistro
Private dining room

Transportation & parking

Resident parking available
Complimentary transportation
Property convenient to public transit
Uncovered parking

Pets

Dogs allowed
Cats allowed

Common areas

Outdoor common areas
Indoor common areas
Barber shop
Beauty salon

Recreational areas

Arts and crafts center
Game room
Movie or theater room
Piano or organ

Services

Housekeeping
Beautician
Laundry service / drycleaning

Memory care services

Secured community
Enclosed courtyard
Indoor walking paths
Outdoor walking paths

Primary language spoken by staff

English

Activities

Devotional activities on-site
Devotional activities offsite
Protestant services
Catholic services

Reviews of Arbor Terrace Willistown

3.5

(40 reviews)

Write a Review

Cleanliness

3.6

Care services

3.6

Staff

5.0

Meals & dining

5.0

Activities

3.6

Value for cost

3.6

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1-10 of 40 reviews

5.0
June 18, 2021
Steve Douglas - Child of resident/client
Great Care for my Mother

My mother was a resident of Arbor Terrace for over 3 years. She recently passed away at the facility due to ongoing medical issues. I can not say enough about how great the staff was in caring for her. She was always well-fed (special diet) with a medical staff that was on top of their game. I would strongly recommend a site visit to Arbor Terrace when choosing a home for continuing care for your loved one.


5.0
April 9, 2021
Stacey H - Child of resident/client
We could not of had a better experience

Due to the covid restrictions the activities were very limited, and the value was right on par with everyone else. The facility is beautiful, they have back porches with first bits and the building itself is a like a high class hotel. His room was lovely with big windows. They were extremely accommodating with outdoor visits during the pandemic. When it was time for hospice they let us come and see him and completely covered us with PPE, fresh gowns, fresh masks and fresh gloves.


5.0
September 4, 2020
Anonymous - Loved one of resident/client
Excellent community

Bathrooms were very accessible for our loved one which we really liked. The rooms were excellent, adequate amount of space. The food was very good. They had movie nights, games and various activities, as well as family gatherings during the holidays.


2.0
September 4, 2020
Sandra - Loved one of resident/client
In my experience

Prior to COVID we believed this was a really nice community, but about five months after our loved one moved in the staff did not take care of her, she was pushed by another resident and injured herself which ended up leading to her death. This community was clean, bright and cheery. The food seemed to be satisfying. What really stood out to us was the overall cleanliness, the staff and accessibility.


4.0
March 21, 2019
Susan Mathes

My mother was there during the time it was called Atria. Staff was engaging. Mother loved watching movies. The facility was clean. If there were any issues I would bring it to staff's attention and it was taken care of immediately. When Mother's room had a bad smell we discovered it was because she had an UTI. Mother went on outings - restaurants, fire company, etc.. She had a nice time there. Many thanks to the staff.


5.0
October 23, 2018
Anonymous - Toured community

Beautiful place, too expensive for us


4.5
October 18, 2018
Glen Mills GG - Loved one of resident/client
A shining gem for your loved one

Dad has been a resident for about four months. The staff was very helpful in getting Dad acclimated. Before actually moving in, we took him there for meals and activities. Everyone is very warm and caring. I really believe everyone loves their job at Arbor Terrace. The place is not too big and not too small. It's impressive that no matter what the title of the employer, they know Dad's name and greet him very cheerfully. The nursing staff are great, and the RN's are on top of Dad's medical needs and records. It is very convenient to have Fox Rehab on site. The Arbor Terrace bus takes the residents on countryside rides and bus tours of local interests. This place is a little "chunk of heaven" for your loved one. The grounds are beautiful, the halls are cheery, and very clean.


0.5
September 25, 2018
Anonymous - Loved one of resident/client

Atria Willistown was the worst! Short staffed, no activities, constant urine smell. The workers did not care about the residents. It starts from the top. Executive management also didn't seem to care. Had my mother there for less than a year. Moving her was the best decision I made. My heart breaks for those residents still there.


1.5
August 4, 2018
Anonymous - Loved one of resident/client
Unsanitary, high staff turnover

Both parents started out in Assisted Living at Atria and transitioned to Memory Care after a year. Once in that unit, we had constant problems. Both parents contracted skin infections (scabies) from unsanitary conditions. Laundry was not done frequently ($80/mo) and my parents would often wear other residents clothing. Clothing disappeared. Sheets and towels were rarely their own despite being well marked. We had to follow up constantly with management for medical attention. Looks lovely at first glance but dig a little deeper.


4.0
June 4, 2018
charles marczyk - Resident/client
5MONTHS AT ATRIA- WILLISTOWN, PA

IHAVE BEEN LIVING HERE ABOUT 5 MONTHS.THE FACILITIES ARE WELL CARED FOR. THE MOST IMPORTMENT THING IS THE STAFF. THEY ARE GOOD CARING NICE PEOPLE. THE MGT. TAKES THE TIME TO LISTEN TO COMPLAINTS AND THEY MOVE QUICKLY TO SOLVE THE PROBLEM. YOU GET 3 HOT MEALS A DAY IF YOU WISH. THE FOOD IS FRESH AND WELL PREPARED.THE STAFF TRIES TO MEET SPECIAL REQUESTS. YOU GET ASENSE OF FEELING SAFE AND SECURE HERE.THOSE RESIDENTS THAT NEED SPECIAL CARE ARE WATCHED AND LOOKED AFTER. OVER ALL THIS PLACE IS A GOOD BET FOR ASSISTED LIVING ,TO GIVE FAMILY MEMBERS THE KNOWLEDGE THAT THEIR LOVED ONES ARE BEING CARED PROPERLY.


Frequently Asked Questions

Arbor Terrace Willistown offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

Arbor Terrace Willistown has received an average review rating of 3.5 based on 40 reviews. See all reviews.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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