Arbor Terrace Shrewsbury

I would tell others that everyone is warm, inviting, helpful, and knows everyone's name and it is wonderful. The staff are ready to help and willing to communicate with you via email or phone calls. They have bingo, art projects, trivia night, movie, bus rides, happy hours, and more for the residents to choose from on activities.

We did the online tour with Arbor Terrace. From what I could see, it looked to be a little too confining and my dad really likes the open space. It is by a busty road and the location was just a little too far for us.

Our family had such a great experience, everything there was truly awesome and we would absolutely highly recommend the Arbor Terrace Schrewsbury community to other families and friends.

I'm not happy with the head nurse, waited until the late afternoon to let us know that our loved one didn't have their meds. I was able to get ahold of a friend to issue replacement medications. The aides are wonderful, and the community doesn't have enough to respond to the resident's call buttons. There are times I have to call the nurses to assist my loved one. If there is an emergency what is my loved one to do? I would like for this to change. The place is beautiful, though!

My mom is in the memory care unit and the staff is fantastic and we are very pleased with our experience at Arbor Terrace. They bend over backwards whenever they can and I am so appreciative of the,. The activities provided are great from what I see on the calendar, but my mom does not participate much. The day we moved my mom in my husband had the ribs that they served and he said they were really good. It is a lot of money but I know she is being well taken care of which gives me peace of mind.

The staff is friendly. The community is very clean. The food is very good, my loved one likes it a lot. They have lots of activities for the residents as Covid is ramping down. I would recommend this community to others.

Our family's experience at Arbor Terrace has been excellent. Whoever does the hiring for staff has chosen wonderful people. A few months ago it was necessary to seek assisted living for our mother who had mutable skeletal issues and short term memory loss. Our tour guide Shannon couldn't have been more knowledgeable or charming. We also found the director [name removed] to be excellent at her job, as is the nursing staff, and the operations department employees. Their receptionist [name removed] is a gem. It took awhile for our mother to become acclimated to living alone, but she feels comfortable there now. She has made friends, which is important. We've adjusted too and enjoy visiting at any time.

We are very pleased with the care of our Mother. She was formerly in another facility but prefers being at Arbor Terrace. Excellent care and communication with all staff.

So far so good as far as I can see. I really don't talk to my wife, but the community is clean and they keep her room clean. The staff is great and they make sure that my wife is good. I like that they have activities for her.

I met with [Removed], who was extremely kind and knowledgeable and gave me fantastic advice. She also gave me a delicious lunch! The facility was very clean and, happily, going through upgrades and renovations. I felt it was secure, clean, food was delicious, and lots of activities were going on while I was there.

We toured this community when looking for my mother-in-law and it was very impressive. It was newly remolded with a hotel like atmosphere. The rooms were gorgeous and on the larger side.We decided against this community because the common areas were very large with three stories.We felt that it would be too large and overwhelming for my mother-in-law so we chose another community in the area.

Loved this facility and are exploring options to see if mom will fit here. Waiting for feedback from my family.

I researched several places. The staff at Kensington, especially Sandy, were extremely caring , helpful and understanding. They made the transition as stress free as possible for my mother. The facility seems to have everything you could want for a parent and then some and most importantly the staff treated my mother with compassion, smiles and care.

It was a very nice place. She didn't like it. It just didn't fit what she was looking for. It's a great setting, very green around it.

The food is pretty good, it's a three, they have choices, so if they don't like what they are having they can always order something else. They don't have enough staff, they need at least two more people. The response time is supposed to be seven minutes, and has been 10-20 at times. The aide has walked away from her in the bathroom and left her alone, which is concerning. The nursing staff is useless. The communication is not good. The director has corrected some of the things that have been brought to her attention. The aids are wonderful they are very caring and very sweet, the nurses are nice but they don't do anything but hand out medications. Overall I am fairly pleased, the atmosphere is great, they have a lot of things to do and the place is pretty nice. The apartments come furnished. We had to buy a bed, but you can bring in your own things or use theirs.

We toured this place while looking for options for Mom. It seemed nice during the tour, and the staff were friendly, but the atmosphere was just not right for Mom. It was too big, and I knew she would not be comfortable moving around the place, which would keep her from participating in activities.