Arbor Terrace Middletown

They have been wonderful. She is safe here and it gives me peace of mind, which you cannot put a value on. The staff know everybody by name. If they cannot help you, they will find someone who can. So far I have had nothing but a positive experience. They have been very accommodating and go above and beyond to make my mother feel comfortable. She is in independent living and it has been great for her - she is very social and is thriving here.

We are happy with Arbor Terrace. I can sleep easier knowing that my mother is in a clean safe environment. I have no complaints. The facility is very clean. The staff is friendly and helpful. When you meet staff that really like their job it say's a lot about the place where they work. The apartment my mother is in has enough space. She doesn't feel cramped. The food in the dining hall is good. They try to keep the residents active. I would recommend Arbor Terrace to others.

After touring and dealing with multiple facilities, [name removed] was a pleasure to work with. She made the process as easy as possible. Besides her professionalism, I was impressed with the respect and kindness she showed my mother and all the residents. Definitely take the time to tour this facility.

Over all it was a satisfying experience with the exception of an unfriendly attitude with one of the male servers in the dining room When we complained that the meal was cold he said it wasn't his fault he's just the server When I asked him to please have the meal re-heated on the micro he left with the meal and didn't come back for nearly 15 minutes by this time other people in the dining room had finished their meal and was eating the desert. When I complained to him he said Your not the only one here

My friend moved here a few months ago and couldn’t be happier. He loves the food and all of the activities that they have. The community is well kept, and the staff are second to none.

They treat you like family. You walk in the door and they know your name. They treat my loved one exceptionally well. She was at a different place for twice the price, and they didn't give a damn. Here, they treat her like she's their own mother.

I would recommend the community to others for their loved ones. I have no complaints. All the experiences have been nice with the staff. Any questions I've had the staff have been able to answer my questions on.

I found the facility to be very esthetically pleasing . Everything seemed to be very well laid out. Found rooms to be nice overall, but on the small side. Closet space was non existent, which is a main factor. [name removed] was very informative and was very explicit throughout the tour of the facility. I felt very comfortable speaking to her . I’m still going through the process at looking at various facilities.

This community has sweet and honest people. The staff is managing the pandemic very creatively. The most impressive things is the director has a zoom meeting with the family each week. This has been amazing communication with her. She also offers for mental health zoom meeting with counseling. The resources they have offered is above and beyond taking care of my loved one.

We chose Arbor Terrace Middletown because when you walk in it is very comfortable feeling, it is like walking into your living room. The studios are smaller than most places we looked at, but she is always out doing activities so she doesn't mind. They are doing hallway activities and bring a lot of crafts for residents to do during COVID. I have eaten here and the food is very good, it is chef prepared. They have a menu with choices that the residents can choose from. The best part about the community so far has been how caring the staff members are and they keep a watchful eye on everybody. I would definitely recommend.

Very impressed with the programs in place to keep the memory care residents engaged. The common spaces were very clean and well kept. The staff was very friendly and seemed to very much like their residents.

We're very happy with Arbor Terrace in Middletown NJ. The faculty is well maintained, very clean with a very nice dining room. These things are important but what makes the facility special are it's people. The staff are caring people who go out of their way to be helpful. Most importantly they have provided excellent care for my mom. I would highly recommend Arbor for a loved one.

My dad moved in here and I have never seen him happier! Once he decided to move in he has blossomed. His medications are given to him daily and he even has a girlfriend. We couldn't be happier to see him so happy and active! The staff all care and have become more like family to him and us. This was such a blessing to find a community that truly exceeds our expectations.

My mom moved in about a week ago. Everyone is very helpful and friendly. Her room is clean and she appears to be well taken care of. Plenty of activities to keep her busy.

My mom moved in about a week ago. Everyone is very helpful and friendly. Her room is clean and she appears to be well taken care of. Plenty of activities to keep her busy.

My friend is currently in rehab, due to her having to many falls at this community. For the most part I know she is safe, and they are trying their best to care for her, and her needs. In the beginning she was doing very well with her to this community. They are willing to work with me to figure out what is best for her, and her care plan. It is a good community, and I would recommend it.