Priority Life Care

I have visited University Pines many times and each time I find it to be an enjoyable experience! The chef regularly prepares a to-go meal for me and my team and we look forward to it each time. The staff is pleasant and the residents seem happy to be there.

The staff were very friendly and caring. The residents were engaged in activities and enjoying themselves. The staff that was working the floor was energetic and making residents laugh. The nurses were intelligent and easy to talk to.

Mom came here seven months ago from another independent facility where the people, rules and general atmosphere were much less desirable. She loves Las Palmas and the people here. Staff acts like family and are responsive. The food is good, the grounds have beautiful trees and walking paths with a big lake in back. There are lots of activities, games, exercise, chair volleyball , chapel, salon and endless opportunity to interact with the friendly residents if you desire. There are many types of living arrangements available to fit all budgets. I am so happy we found this place. She loves it! They are redecorating inside… it will be even nicer now, and modernized, but the past decor was also very elegant!

The staff is so helpful with all questions of giving great answers of questions so you don't have to ask again. The location is great and the facility all though old it is clean and well kept. The resident here and very friendly and welcoming. The activities are useful. Mind and body challenging. The dining service people are very kind and personable.

My mom loved it here! She started calling it her home, right from the beginning/tour. She loved the food, the meals were the best part of her day. I wish I had meals like theirs! Mom was somewhat independent and able to move around this facility, which was nice. It's all one floor, which was a selling point for us. We also liked that it's a smaller facility with a lower number of residents. We felt like that allowed for more opportunity for one on one interaction and attention. Housekeeping was great, her room was always clean. They'd just finished a remodel, including new paint and carpet. They try to make it as pleasant and friendly as they can here. The activities were great, they also tried to engage the families which was also great. They try to do many activities throughout the day. Mom is now in rehab and we're not sure what the future holds, but we were very happy with this facility. I would recommend it to friends and family.

I give Poets Walk a 5 for all the categories above. My Dad was on his deathbed and probably had a few months left. He was not eating and lost about 25 lbs over a 5-6 month period. He was so weak he couldn't walk and would slump down when sitting. He's been at PW for about 4 months. He's gained about 12-13 lbs, walks all over the place, and is very active at PW. He's on a schedule and everyone at PW knows him and treats him like family. Great place.

Our family had an in person tour and we thought it was a really nice tour. All of the staff members we met with were super nice and the lady who gave us the tour was super friendly. They did have a fireplace there that we really liked, however the main differences for us were the rooms were a little smaller and the community just felt a little dark.

The staff seems to be very engaged with the residents and very friendly. There’s a very nice common area where people can gather and be with others. It’s nice to have that option for socialization as opposed to being stuck in their rooms. What stands out to me the most is how visible and helpful the staff are.

We love the Holiday Desoto Beach Club, it has been a good experience so far and our loved one seems to be adjusting really well there. The three courses that are served to the residents are very good and there are always different activities going on to keep them busy. It is very clean and the staff members have been wonderful. Based on our experience so far we would recommend this community to other families.

I have been here for 5 years. I have met many nice people and made many nice friends. It makes it feel more like home everyday. The dining room is a great place to seal friendships and meet new people.

I have lived here for 1 and a half and the very first day this was home. Higher brought me here and couldn't be happier. The grounds are beautiful. I walk the building 3 times a day and enjoy it every time.

Poet's Walk Leesburg is a lovely place. My friend is happy here. She really likes all of the people that work here. Initially she had a hard time getting acclimated, but now she is adjusted well. I have found everybody to be very helpful, especially the maintenence man. he hung some pictures on the wall that I brought to her. The activities lady has also been very helpful. Every 3rd Wednesday they have someone who comes in to sing. The aids are all so attentive to the residents and dance with them. I am very impressed and have no complaints. I would recommend Poet's Walk to anyone.

They have all been good. My loved one was in there for repsite care, and was well taken care of. There was no issues with the staff, and it's a good place. My loved one did not complain about the food.

I'm very happy. Mom is very happy and getting the care she needs. Food is good - they make her food she likes. Room kept clean. Nursing very friendly. For the cost I think it is worth it.

Friendly staff, welcoming residents lots of activities, staff who care about patients, notify family if any concerns.

I lived at another community and had to move due to the hurricane. I have been here several months and enjoy the other residents and staff. Very happy.

Soon as I walked in I felt as yes! This could work. Warm! Still looking as move will be in 6 months or so. Pretty great!

Upon walking in I was greeted by a very nice young girl. We toured the property and we really enjoyed the pool and all the activities they provide and lunch was wonderful! As soon as my Mom's house sells she will be moving into Venetian Gardens

From the first time, I walked in ..I was met with a smile, shown respect and felt special. Toured this beautiful place, ate a delicious lunch and met with the family community. I was ready to move my husband and later myself in.

Very well and good employee. Puts much effort into her job and work. She is a very caring and helpful person to all the residents.