Paramount Senior Living

considering my mother's need for help on a daily basis and her fierce need for independence. to quote, nothing wrong with my brain it just a ninety two year old body. Everything I have seen, heard and research says this will be a good match.

My father needed a home; a place where people cared about him and saw to his needs. He's found a home at Emeritus at Wilburn Gardens. The staff goes beyond courtesy and caring, forming a bond with their charges that makes for a family atmosphere. When I visited, all of my dad's needs were addressed with a care I've not found anywhere else. They even made arrangements for my dad to visit when I wasn't able to bring him over. I was very impressed with their customer service and willingness to go the extra mile to make sure that we were both satisfied that this was the right place for my Dad.

He's only been there a week but at the moment they're getting high marks from us. The staff seems very pleasant, easy to work work, the facility itself is beautiful, very, very nice grounds. He has been encouraged to participate in activities, whether or not he will do them is another story, but that's just his personality. We really liked the garden style and the foyer being the center of activity whether he was on the first floor or second floor, regardless of whether he left his room or not he would still be able to hear what was going on.

Probably would have given higher scores a couple months ago, but quality of care and attention has gone down recently.

Mitigating circumstances :We've only been there a month and staff in the memory unit appears stretched. Yes, I would recommend this community to other families it is a good community. I'm sure acclimation on our part will help us make a better assessment.

Paramount offered us compassionate care in my dad’s final weeks while on hospice care. We had some rocky situations which were dealt with quickly and favorably by the administration. While response time was occasionally an issue, the care givers there were friendly, incredibly kind, and happily willing to offer whatever was needed.

It was not exactly an emergency but needed to be done quickly. I looked at Paramount, it seemed fine, and they had a room for him. The other close one didn't have a room right away so I didn't go look there. I don't have anything to compare to but wish they had more activities for those who are "more with it"

Overall, I am satisfied with the facility. Some of the aides/nurses are better than others. Safety is a priority. The food is okay, but not great. Room size is great. Bed, recliner, fridge, plenty of closet and cabinet space. Cable tv and laundry service good.

Nursing staff is very good. The administrative staff is good as well. I have enjoyed getting to know some of the other residents.

Depends on what your needs are. It's ok and most staff is very friendly and caring. We picked this community because of proximity to us and pricing was better at the time.

Overall, the staff is friendly and the community is clean. It's a no-frills community compared to some, but for a resident in memory care who won't utilize the movie theater or sports bar that others offer, the savings are worth it. It's attractive on the outside and inside. There are always activities going on if your loved one is interested and able to participate, and families are always welcome to join in. Communication could be a bit better, so you need to take initiative to call and get details of how your loved one is doing when you are not there visiting along with dr info (ie results of xray or lab work). As with most areas of life, the squeaky wheel gets the oil...and sometimes you have to be the squeaky wheel especially when your loved one can't advocate for him/herself.

Community is fine. They need to improve on just having more staff and more experienced CNA' s that can work well with Alzheimer's residents. We gave the care services a 4, but sometimes it can also be a 3. We should have spent more time, but didn't have it then, doing our research on places. We were in a time constraint at the time, and Paramount was really talked up as being the best place for our parents. Sometimes it is ok, sometimes not so much. Short staffed at times, so care is kind of lacking. But overall, it's been ok.

The housekeeping department was excellent. Management of department was fantastic. However, they are always short of staff, especially the nursing dept. There are not healthy menus, not much alternative choices. Needed to supplement my own food because of small portions and unsavory food. Activities are limited choices and nothing after 5pm. A lot of events canceled due to lack of participation. Holidays and special events always well done. I understand it was the better value compared to the competition. But I feel the pricing structure was a bit unfair. Residents needing more care than others were paying the same amount the independent living residents paid. I found it necessary to leave after 1 year. I was OK being there, except for the expense. After my therapy was complete, I chose to find a 55 and over apt for 1/3 the cost Please note, even though Powerback therapy was a separate department from Paramount, they were incredibly helpful. I could not have made the move without their excellent and professional care. A 10 star Rating to them.

Lovely, attentive, and caring staff. Knowledgeable nurses, clean environment and beautiful rooms!!

I would tell a friend that I entrusted my Father in their care. He was taken care of and treated with dignity until he passed in [month removed] Yes, I would recommend Paramount to others.

Staff is very friendly and responsive to family involvement. Answering questions and advancing continuum of care. Facility is clean and active ( as much as the residents want to be). Communication is very good with loved ones updates and collaboration between the Paramount, the rehab facility, and the hospital is very helpful. We are grateful for her placement.

For the staff that directly interfaces daily with our loved one. 2 for management. It is very expensive for ordinary working people, but overall we would recommend this community to other families because our loved one is happy, clean and safe.

Many activities-freedom to choose-many meals were very good_ staff very receptive. It was a good respite stay. I would choose Paramount Homes for respite care and even fir a permanent stay. The home is odor free and clean.

They take fantastic care of your loved ones. I wish they had more activities. Like live music, happy our etc..

At this time no I would not recommend them. I've seen marked improvement in my mother in the week since she moved out of Paramount.