Paramount Senior Living at Cabell Midland

In the beginning our experience was very good, but towards the end they just seemed to be short handed. When our loved one passed we went to go grab her belongings and there was an entire box of things that belonged to another residents. Also, we had another residents hearing aids, and when we went to ask where our loved ones went they did not seem to have any idea, or any concern to find them. They also did not seem in a rush to get the hearing aids back to their owner.

They're really easy to work with, very friendly, and very helpful. I like the place. Every time I go in my loved one's room, it's clean, and all the spaces I've seen have been nice and clean as well. They've made an effort to keep up activities safely during the pandemic. Lately they've done bingo and held an Olympics. They seem to have something for them every day, which is nice. They've started having church services again on Sundays, outside in the pavilion area, and I know they had dancers perform outside recently. There's a front porch with rocking chairs, and a little gazebo outdoor stage sort of area. I've been very pleased. I would recommend them to others.

Don't go to this community. The food was not good quality and we did discuss it with the community and nothing was done. I ask to meet with the dietitian and I was never allowed to. There are no activities for people that are stuck in their rooms and can't go out to participate. There is no call bell in my loved one's room if there is an emergency.

We have always heard the food is really good, and we do think the activities are okay. However they could really use improvement on their communication, they call us on small things they should be well equipped to handle and do not call us when important things with our loved one arises. They also allow people on the do not call list to contact our loved one.

I would recommend Paramount Senior Living to others for their loved ones. The staff cares about the residents. The room is very nice and accommodating for my loved one. The food is delicious and nutritious.

We chose Paramount Senior living mainly for the location. The room sizes seemed adequate, My mother had a studio and it was perfect size for her. She did not complain about the food, she thought it was good. My favorite part about the community wold be the staff members, they were really good with my mother. I would recommend this community.