CareOne Management

Our family had an in person tour and Harmony Village is a very very nice community. We thought the gentlemen who was their sales/marketing guy was very informative and helpful. He knew we were just starting out so he was not pushy at all. He also knew we would be touring other communities, so he gave us a list of questions to ask the other places we were looking at. We thought that was very professional and impressive.

The value for cost was pretty good while our loved one there, we had a sense that she enjoyed her stay. CareOne did right by our family, the administrator was amazing, we loved her. She was very good with our family and other families there. She was always on top of everything, and we really liked how they gave out their personal cell phone numbers in case we ever had an emergency or any concerns. The nurses assistant [name removed] was amazing, she not only showed loved to our mother but to our family. We really appreciated her.

When a fire decimated my elderly clients' home and made them homeless, the executive and wellness director of Care One of Livingston worked diligently to facilitate their admission the very next day. It was remarkable how the Care One team opened their arms to make this move happen within such a short period of time. Care One of Livingston not only has caring and dedicated staff, but the decor is clean and inviting, the food is tasty and individually tailored to residents' preferences, the atmosphere is upbeat, and the caregivers are attentive and skilled. My clients were immediately welcomed and given a safe, friendly, beautiful place to heal from their trauma. I highly recommend Care One of Livingston to anyone looking for a high quality and accommodating senior residence. -Lisa Kolton, LCSW Co-Owner, Connections Care Management, LLC

We chose Harmony Village because she was in rehab and they wanted her to continue to get that care. The room sizes at the facility are very good and spacious. Overall it has been a good experience and I would recommend to others looking.

Our parent recently was admitted to care one east brunswick assisted living It was a major change but Nurse Kira is attentive caring loving She keeps us informed. She takes time to listen and is exceptional in every way We are happy

The friendliness of the staff members would be six stars out of five. Our loved one thinks the food is wonderful, and the have been back and forth with the activities. She does enjoys what they have, and they do have a great line up of things to do. We feel that the value for cost is very good. This was our first choice.

We chose Harmony Village at the time because they were remodeling one of the floors so I was able to go and see, other tours would have been virtual. I also liked that everything is one price and I know what I will pay every month. The room sizes here are average compared to others, the bathroom is actually pretty roomy though. They do have a beauty salon on site which is nice so I do not have to take her out. They are starting to get my mom involved with bingo and she loves the activities director here. Also they have been great with communication, they always call me right away with anything regarding my mom. The nurses and aids seems to be really on top of it and they have a good staff to resident ratio. I would recommend to others who are looking.

My mother was a resident at Careone ALF for 6 years. She had dementia and passed away [date removed]. From day one, my mother was treated with nothing but respect and dignity. The whole staff was wonderful. When you walked through door , you felt like family. Careone has always gone out of there way to make you feel like you part of their community. I highly recommend this facility . The deserve a 1000 stars for all the work they have to do with our family members.

My father is now fully vaccinated. They have done the best they can with covid and have made sure that all of his needs are taken care of and they are keeping the residents active. They are very good with communication by video chats, emails, newsletters and are always available if I need them. My dad has had no complaints about the food. On Thursday, they have family night where we can join our loved ones for dinner once covid is over. They have a menu to choose from with a big variety and they also have a snack bar available. They are really good about activities, especially during the pandemic. For example, they had horses come outside one day, they have been doing movies, concerts, etc. I give them 5 stars all the way around because that is what they deserve. They could not have made me feel more secure and they are doing a fantastic job.

I think this was better than the more expensive community that we looked at. The cafeteria has been shut down for a bit, due to under-staffing and the food sometimes goes down hill due to COVID. The community isn't allowing much activities due to the lock down due to COVID. They allow window visits, this is the best way to protect my loved one from getting COVID. I'm only able to judge from the outside due to COVID restrictions.

I will say we had a difficult time making a decision to pick a rehab facility during covid times. Reading some of the reviews didn’t help but I do take into consideration that people tend to only review negative experiences but I would like to tell you about our experience. From the start our first chats with [name removed] was so detailed and assuring we decided to go with CareOne. We were assigned another social worker also named [name removed]. She was so caring and kind. Made sure we were able to contact her at anytime. My dad went in for a leg infection after staying at the hospital for 21 days. He needed to regain his strength. The director of physical therapy, [name removed] was beyond amazing! I can tell her goal was to get my dad better fast and safely. She asked key questions to how his living situation was to make sure he would go home and be able to function well in his own home. During my father’s hospital stay he ended up having to be on dialysis. They arranged transport to and from the facility and all went seamlessly. Art the director of food was amazing making sure his dietary needs were met. My dad actually said he liked a lot of the foods. The nurses were very diligent with his care. His wound was well taken care of and they did a great job with standard hygiene procedures. He said he always felt clean and clothes were changed regularly. Because of covid he was quarantined for his first 14 days. The facility visitation team, [names removed] were absolutely amazing! They would schedule window visits for us and made sure we could see my dad daily. Knowing we could only see him though a window was tough but being able to see him when we wanted was amazing. Covid times make for difficult situation but we couldn’t have felt more comfortable that he was in great hands. Communication from all his care team was top notch. We were very happy with our experience and my dad he said he was going to miss the staff. I really felt so much understanding from the team, [names removed] really took an interest in our family and treated my dad like family! A very scary and hard decision ended up being really positive and amazing. We won’t forget the people that helped get him better and we are grateful for them. I hope this helps someone make their decision.

Exceptional is the word I would use to describe this center. The staff are always eager to assist. They are happy and willing to go above and beyond. I would highly recommend them and the care!

The quality of the care really exceeds all others totally. The staff there is really great! They are very gentle, kind and considerate. The family of caregivers love what they do. It makes us feel so good when we have to leave. The center is very clean, Neat and orderly. The administrator is always around and very involved, unlike other places where they hide in offices.

I was REALLY impressed with the care my father received at this facility. He stayed for more than 10 weeks, so we provided a really good test of how they performed. My father liked it immediately. He felt like he was making progress in his recovery, just by being in a place that was homier, and that encouraged him to dress in street clothes rather than a hospital gown. [Name removed] was the person who enrolled him. A huge issue for us was that he needed transportation for treatments at RWJ Hospital in New Brunswick. [Name removed] arranged it quickly and efficiently. The culture of the whole facility was really positive, too. At one point, when my mom and I were looking in to her office to see if [name removed] was available, someone else asked if she could help. The woman explained that [name removed] was in a meeting, but that she could ask her to leave the meeting. We told her we’ll wait. Her response was, “Are you sure? We don’t mind interrupting meetings to address the concerns of our patients and their families.” WOW, that left a fantastic impression! That caring culture was also on display in all the little things that happened over the 10 weeks. For instance, any time the paper towel dispenser jammed, they fixed it within a few minutes. Any time my dad would ring the bell for a nurse, whoever was available (nurse or not) would come quickly to see what he needed. It might still take a little while to address his need, but he at least knew he was not being ignored. Moreover, when my dad wanted to get out for an afternoon, the physician, [name removed], allowed us to sign him out. They just wanted to know where he was so they could plan around the outing. The Director of Rehab, [name removed], coordinated to make sure that any therapy he needed – occupational, speech or physical – would be flexibly coordinated around his occasional outings, so that his progress would not stop. [Name removed] also arranged to have his daily nutrition shipped to his home each month upon his release. [Name removed], the dietician, originally had him on a 1700+ calorie diet, on which his weight plateaued. When we pointed out that he stopped gaining (even though 1700+ was the medically-approved standard), she agreed to allow him to increase to 2100+ to see how he tolerated it. We appreciated that she was open to increasing the caloric dosage, rather than doggedly adhering to what was no longer working. My dad was also really impressed with the fact that everyone on the staff knew his case, whether they were assigned to him or not. Whenever he worked with a new therapist, she already knew his specific needs. But he was most impressed with the compassion displayed by all his physical/occupational therapists, especially [name removed]. They all made sure he was doing his moves properly, but [name removed] was especially kind. He noticed that she was kind to every patients who came in after him, so he realized this is just who she is. His speech therapist, [name removed], could also not have been more helpful. She was organized, took notes and customized lessons to strengthen his weaknesses. [Name removed] accepted his goal of eating real food (albeit liquefied) by Thanksgiving as her goal, and appreciated his level of motivation. [Name removed] was also very helpful in getting him released permanently before Christmas. His daily treatments ended on [date removed], but they wanted to observe him a little longer under medical supervision. [Name removed] arranged all the at-home things he needs to care for himself, as well as nutritional shakes to maintain his weight. The experience at Care One has not been perfect. Over 10 weeks, he occasionally encountered a staff member who was not as flexible as others. The other negative was that the place consistently smelled like urine, even though they did everything humanly possible to keep the place clean. Apparently, the smell was coming from some of the other patients, which, I guess could not be helped. Even so, I recommend this facility wholeheartedly!

We thought everyone that worked here was awesome and really caring. We thought the community was very clean. The care was also very good. We did think Care One At Moorestown was a pretty good value for the price compared to other communities in the area.

My grandmother was happy at Careone. She felt loved and cared for by her aides and activities people. Her room was clean and she generally enjoyed her meals, which was saying something since food was such a big part of her life. She loved to cook. The building is pretty and the staff friendly. We really appreciated having a nurse in the building 24 hours a day, it put our mind at ease. Cost was a factor for our family, but when all was said and done, most places cost the same or more. The director was accessible and easy to talk to. There was always something going on, Bingo, live music, art and all varieties of celebrations.

Love the staff! The residents are very friendly and the facility is very nice.

Wonderful environment for seniors, either independent or assisted. Currently, nursing staff, caregivers, and administration all work to make residents comfortable! Beautiful building and wonderful amenities for all. Food service is very good with menu items to please. Couldn't be happier that Mom in such a caring place!! Very caring staff.

My Mom stayed at CareOne at Hamilton this past year. She was hesitant to go to an assisted living. She'd been in the hospital a few times and our family came to an agreement this would be the best way to go. It turned out to be much more than we expected! It was really hard for my Mom to get used to, but, the staff was so friendly. She was able to continue her rehab, enjoy the activities and remain as safe as a 94 year old could be. Mom was much more independent then at home and little by little she accepted the change. She has since passed away, but, the time she spent there in her last months was so appreciated by our family. Many thanks to the staff and all who care for the residents at CareOne.

My husband and I love living here, we don't worry about anything anymore!