CareOne at the Cupola

I'd tell others that it's expensive but very clean. the community is well-managed with competent friendly and helpful people. I would recommend it especially compared to the other facilities with had experience lately.

A couple of negatives - my loved one's clothes kept going missing, which was very discouraging. And dementia patients don't get the same quality of meals as the assisted living patients do. But the staff are friendly.

CareOne has been very good for my sister. She really seems to like it there and always looks happy. They take really good care of her. The staff are friendly and seem very caring. It's not just a show - they're the same even when they're not aware anyone is watching. The front desk staff is always pleasant and welcoming, and they say hi when you come in. It's very clean, and I always see the cleaning ladies working. The food and the menu looks good. We're very happy with our choice.

When we first came to visit we knew this was the place for our loved one we thought it was just perfect - the community is very clean and we thought the administrative team was very helpful. The value for the money is a 5 plus, it is definitely there. They do have a lot of different things for our loved one and the other residents to do during the day and based on the experience we have had so far we would absolutely recommend CareOne at the Cupola to other families.

I would recommend you be ready to make a financial commitment to the community. The staff are pretty good to work with, if I have questions or concerns about my loved one. They didn't understand how a specific phone would work due to the way it had to be set up for my loved one to communicate with the family. This was resolved after a bit of time. Some of the activities available include floral arrangements, painting, chef experiences, crocheting group, and more for the residents to choose from.

This community was recommended to us after looking at other communities and we are glad it did. All of the residents are so happy and friendly, and always greet us when we come to visit. The staff all know the residents by name, and there are great activities. Our loved one is getting used to the meals and starting to like them.

My son picked the Cupola for me because it as close to his was close to his home and he had heard good things about it from friend in the community. But if I was able to pick a place for me to live The Cupola is where it would be! The staff is so nice. I feel safe and protected especially with everything going on in the world right now. All the activities are great. I like people in general but I have truly made some really true friends here.

Have been here four months and have gotten great help. Therapy is wonderfull. I like my room. You have as much privacy as you want. Everything is provided. The staff is helpful and always friendly. Love it.

The staff is very caring and they really listen to the families. Communication is very good with the families also. I would definitely recommend this community to others and I already have. They are open to feedback and are looking for ways to improve.

A nice enough facility. My Mom being a resident, I find it difficult to stay very long as the air freshener that is used throughout is very much an irritant. Overpowering as you walk through the front door. I hope they'll consider no fragrance as I assume is an irritant to others as well.

This is a excellent community. I was very impressed with everything and [name removed] was very helpful in explaining everything regarding the community. Affordability maybe an issue but I am sure anyone would be happy being here.

Everything seems to be going well at this facility. It is a nice place and it’s in a convenient location for us. The staff team that cares for my love one is very knowledgeable and communicative. They do well to call me to give me any updates regarding my love one. The facility is good, the place is clean, and the food is also good. The rooms here are also nice, my love one has a view from the first floor, and it’s much brighter and comfortable for her. They also have a pretty garden set up in the back. Overall it’s a fine facility.

Clean, safe facility. [Removed] were very helpful and professional. The layout and structure is too institutional for us. Too many of the bathrooms and kitchens hadn't been upgraded and looked very outdated. Our loved one could assess at the independent level, and doesn't use an assistive walking device, and the vast majority of residents I saw, smiled at, and spoke with, needed walkers, had aides, were at the assisted living level, not the independent level. If my loved one were further declining, I'd consider it, but at this point, it's not for us. Toured 12/2017.

I was not impressed with this community. The person that took us on tour was nice. This community reminded me of being in a hospital.

We are really happy with this community. The location is perfect for my aunt's friends to visit her. The property is beautiful very clean and smells great. The staff is nice and friendly. They are great with contacting us when they have any concerns or issues they are very caring. She hasn't mentioned anything about the food so I am assuming since everything else is good that the food isn't an issue. They have activities that my aunt participates in.

So far it has been a decent experience for us at this community. i would say they have great activities available for the residents. Overall it is a expensive community, but she is doing okay.

I toured CareOne at the Cupola along with a few more and I think they were all good. The lady that took me on the tour was very nice and professional, she had information ready for me. Every candidate looking for assisted living is different and has their own needs. I found another facility that fit my mother's needs best.

I thought this place could use some improvements that I noticed during my tour. There was an odd smell throughout the entire place that just did not sit right with me as well as much needed updates in the property. The patients also did not look very lively, they all seemed very lethargic and depressed. It was just not the right place for my mother.

We are very happy with the care for my father. The staff was nice and very caring. He was happy with the meals. He did participate in some of the activities that he did enjoy. we would recommend this community for other families for care and good value.