CareOne Management

I've been very happy with Harmony Village so far. It has been a good experience from the very beginning. The facility itself is very inviting and pleasing to the eye. The marketing person we met with initially was very accommodating. She even came in on the weekend for a second visit with another member of our family, which we appreciated. She always got back to me. And she was very helpful, informative, thorough, and, compassionate. She came in to visit my mom a couple of times after she moved in. She made us feel like it was more than a job to her - she went above and beyond. My mom has been well cared for. They check on her frequently and are very friendly. The staff all know her. I had one concern about a cleanliness issue, and as soon as I brought it to their attention it was corrected and hasn't occurred since. My mom is not too enthused with the food, but she's eating. The activities director is always in contact, keeps a schedule posted, and has a lot going on. I like that the staff always try to get the residents engaged and involved. There are three different neighborhoods for mild, moderate, and advanced dementia. Originally they had placed my mom in the moderate neighborhood, but once they realized she was higher functioning than they first thought, they promptly moved her to the mild neighborhood to preserve her cognitive functioning. It's expensive (as they all are), but they provide good care for my mom, which is what matters. She's safe, and that gives me peace of mind.

CareOne has been very good for our family. I am pleasantly surprised with the facility and how much we get for what we pay, especially compared to another facility that we experienced previously.

I will say you need to be aware that this facility is brand new, there are some glitches and they are working on it and get people into the facility. The staff has been wonderful and ironing out all the kinks.

The daily caregiving and nursing staff at CareOne Livingston is especially attentive to the residents. The residential facility for memory and for sub-acute care are excellent. The admission of my wife into the sub-acute care facility from the hospital was handled seamlessly by the staff at CareOne. My wife's transfer from CareOne sub-acute to CareOne memory TV care was also handled seamlessly.

We have experienced a very friendly staff & excellent care so far. I feel like we found the right home for my loved one.

I thought Harmony Village was wonderful and gave a great tour. The people were very helpful and answered all of our questions. They just didn't have a bed available. And they were also the most expensive of all the places we toured.

I can say, with confidence, that this facility is a 5 in all categories. We looked at numerous communities and found this one to be the best fit for our loved one. It has changed ownership recently (now CareOne). The only concern I've had is lack of communication/follow through which may be in part due to the change in ownership.

CareOne has been very good for my sister. She really seems to like it there and always looks happy. They take really good care of her. The staff are friendly and seem very caring. It's not just a show - they're the same even when they're not aware anyone is watching. The front desk staff is always pleasant and welcoming, and they say hi when you come in. It's very clean, and I always see the cleaning ladies working. The food and the menu looks good. We're very happy with our choice.

When we first came to visit we knew this was the place for our loved one we thought it was just perfect - the community is very clean and we thought the administrative team was very helpful. The value for the money is a 5 plus, it is definitely there. They do have a lot of different things for our loved one and the other residents to do during the day and based on the experience we have had so far we would absolutely recommend CareOne at the Cupola to other families.

The staff members there really personalize things for the residents and are very accommodating to all of their needs. Based on our families experience we would absolutely recommend the Harmony Village at Stanwick Road to other families.

My Uncle has been a resident since [date removed]. He says “I have nothing to complain about! Would I rather be in Paris of course I would but I have absolute nothing to complain about.” He entered after a year of extreme alcoholism and self-neglect leaving him malnourished and at death’s door. Since living at CareOne he has gained 50 lbs (he loves the food) and hasn’t missed a single day of meds which he was unable to manage on his own. He lived isolated alone in a garden apartment. He now has a beautiful studio apartment with a view out front of all the comings and goings. There are employees in and out of his room throughout the day and eats all his meals in their dining room. As for my experience the staff is very responsive to all my concerns and his nurse keeps me informed about any challenges they may face with him. There are safeguards in place to keep him sober and they call me when any red flags occur. He is in a safe place and that is what matters most to me!

They go out of their way to make the client as comfortable as possible while giving them as much freedom as they want. They're very astute on what the client needs and attentive on what their family is requesting, alongside what patient needs as well. We've been to several places, some were okay and some were horrible. Harmony Village is just phenomenal, they don't fit him into a square box of general care services, they're the first to address his individualized issues and what he needs.

My parents can’t wait to go here. The place is beautiful and very clean. Staff is so friendly.

I toured the community for my mother. The staff was very kind and the building is brand new. The dining room and resident areas are beautiful. They have a courtyard for the residents and families to use. Overall a great experience and I am happy we found such a wonderful community in Morris County for seniors with memory care needs.

They've been great. Really helped with my moms transition. I've even been to some of the activities. Everyone is so nice. They have outings and that really makes my mom happy. She loves to get out and do stuff. She has made friends and they have raisin toast, which is her favorite. They send an itinerary of the days activities and they come up with a variety of things to do. She loves the salon too!

I have worked at HH for almost 32 years. It is my home away from home and my co workers and residents are family. I can’t imagine ever working any place else.

We found everybody, both the residents and the staff, to be very welcoming. We're very pleased with the care my loved one receives - no complaints there. And the facility itself is excellent. I looked at four different places, and we are so happy we made this choice. It is perfect, for so many reasons.

Care One is a great place. The atmosphere and care make this a great place to be at. They are supportive of memory care and able to assist my loved one with medication distribution and bathing when necessary. The staff are good to work with if the family has questions or concerns. Some of the activities include bingo, games, and more for the residents to participate in.

This is a very nice place and community for elderly people to be. They are very friendly and the community is very clean. The administrative staff bent over backwards to get us in there in a timely matter and they were just really great to work with. It meant a lot to me and my family. The staff are very good, friendly and caring with my loved one.