Harmony Village at CareOne Paramus

Cleanliness

Care services

Staff

Meals & dining

Activities

Value for cost

My father is now fully vaccinated. They have done the best they can with covid and have made sure that all of his needs are taken care of and they are keeping the residents active. They are very good with communication by video chats, emails, newsletters and are always available if I need them. My dad has had no complaints about the food. On Thursday, they have family night where we can join our loved ones for dinner once covid is over. They have a menu to choose from with a big variety and they also have a snack bar available. They are really good about activities, especially during the pandemic. For example, they had horses come outside one day, they have been doing movies, concerts, etc. I give them 5 stars all the way around because that is what they deserve. They could not have made me feel more secure and they are doing a fantastic job.

The only problem we had with it, is that they increased the rent substantially with no notice. They had some reasons of medications that he was on, but he was only on medication with no other medical needs. We tried talking to management and they wouldn't budge. Due to this experience, we decided to bring him home. I believe we didn't really need a memory care community. The community was beautiful. The place was fine, it was just the rent that helped us make that decision of bring him home.

I do not feel that they were engaging with my father at Harmony Village. If he was sitting there in a wheelchair, they would leave him there and he wouldn't get to participate in any of the activities. There are levels of dementia care, and each floor is locked. There was not enough staff to monitor the residents. They were also expensive for what you got. I removed my father from this facility. I would not recommend Harmony Village.

I cannot stress enough the importance of a full DEMENTIA facility. We had mom in dementia /assisted living facility that was impressive looking and and people were nice but due to unfortunate circumstances mom was removed. With the knowledge of moms past care and the research of numerous care facilities Harmony Village is where mom lives now. The care and knowledge of Harmony's caregivers is outstanding . Their expertise is dedicated only to Dementia care. Thank You for the loving care of Mom . Your dedication and kindness is definitely appreciated !! I posted for 5 stars but I see only 4.5?

When we needed the perfect most special place for my mother and father we found Harmony Village on Paramus. The staff was so warm, welcoming and kind in every way. Everyone there was supportive and made the whole transition process so much easier on our family. Harmony Village has enough love, kindness and respect for all of their residents. They were able to handle the different needs that my Mom and Dad have. Throughout the day, my parents are involved in activities and are enjoying the company of others. Most importantly, they are together and safe, secure and cared for in every way while still enjoying the company of friends and family that frequently visit. Harmony Village is a special place for care giving.

Harmony Village was a perfect place for our family to place our father in good hands. We signed my father up as a resident in Harmony Village at the end of January. They were literally putting the touch up paint on the walls. My mom and I were given a tour of the facility by [Name removed] . He graciously spent time with us explaining all the aspects of Harmony Village. By the end of the tour mom and I decided this would be the right place. The design of Harmony Village is truly calming and so restful. There are no jarring colors and there is a welcoming feeling. Little did we know at the time of our tour that my dad would enter Harmony Village on respite care. The staff couldn’t have been more helpful. [Name removed], in maintainance was one of the first people we met. [Name removed] and [Name removed], their nursing staff, were concerned and caring with every turn in my dads care. [Name removed], the activities director has positive energy to spare! Also, let me not forget [Name removed], who was in charge of the dining room. When my mom came in to see her husband she was taken care of as well. The staff has wonderful positive energy. Although my dads stay was short, he passed 10 days after entering with Hospice, he was in the right place. There is no doubt in our hearts. Harmony’s staff made a sad situation so much more bearable for our family.