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700 N McLean Blvd, South Elgin, IL 60177
28 reviews
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Bill
-
Family/friend
4.5
Nice place for Mom
My Mothers been there just about 10 Months now, and the facility is wonderful I come in to visit 3 times a week and my mother is always doing something, the activities that are arranged are always going on, and they encourage all residents to get involved in the activities ( I don't know what that other person means when she says non existent )
I pop in at all times of the day and I have had not one bad situation The CNA's are caring and friendly And they do Know what they are doing as I quiz them without them really knowing it, I love the Nurse there, whenever there is a issue whether its big or small she calls me and lets me know whats happening and has a solution. The only issue that I have is the food is marginal and could be better.
About the facility White Oaks at Heritage Woods of South Elgin
White Oaks at Heritage Woods of South Elgin is a memory care community in the greater Chicago area serving seniors with dementia, including Alzheimer's. Our services are designed to meet the needs of people living with all stages of dementia so we can provide each one the personalized care they need. We craft individual care plans that focus on each person's capabilities and strengths so we can enhance and maximize them. Our secured property ensures peace of mind as our trained, compassionate staff work with each resident to make each day pleasurable. Our amenities include having licensed nurses available 24/7 should any resident needs arise.
Through a wide range of social activities, we help residents with dementia manage memory loss and socialize with their peers. Our programming includes pet therapy, brain stimulation activities, supervised outings, community service and more. Our outdoor garden provides residents with the chance to get in touch with nature, all within our safe, secure environment. Our caregivers go through specialized training to become familiar with and knowledgeable about the needs of those with Alzheimer's and other kinds of dementia. We take the time to get to know our residents and their backgrounds so we can help...
Through a wide range of social activities, we help residents with dementia manage memory loss and socialize with their peers. Our programming includes pet therapy, brain stimulation activities, supervised outings, community service and more. Our outdoor garden provides residents with the chance to get in touch with nature, all within our safe, secure environment. Our caregivers go through specialized training to become familiar with and knowledgeable about the needs of those with Alzheimer's and other kinds of dementia. We take the time to get to know our residents and their backgrounds so we can help...
Read more
Senior living options offered
Memory Care
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Amenities at White Oaks at Heritage Woods of South Elgin
Healthcare Services
- Incontinence Care
- Non-Ambulatory Care
- Staffing & Ancillary Services
- Medication Management
- Memory Care
- Diabetic Care
Meals & Dining
- Meals Provided
Room Amenities
- Cable or Satellite TV
- Wi-Fi/high-speed internet
- Wheelchair Accessible Showers
- Garden View
- Air Conditioned
- Kitchenette
- Handicap Accessible
- Ground Floor Units
Community Amenities
Common areas
- Outdoor Common Areas
- Outside Patio
- Indoor Common Areas
- TV Lounge
- Barber Shop
- Beauty Salon
Recreational areas
- Piano or Organ
Services
- Housekeeping
- Laundry Service / Drycleaning
- Beautician
Languages spoken
- English
Activities
- Activities On-site
- Christian Services
- Birthday Parties
- Walking Club
- Choir / Singing Club
- Holiday Parties
- Live Musical Performances
- Happy Hour
- Catholic Services
- Reminiscence Programs
- Devotional Activities On-Site
- Montessori Programs
- Sensory-based Programs
- Art Classes
- Activities Off-site
- Gardening Club
- Day Trips and Outings
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White Oaks at Heritage Woods of South Elgin
700 N McLean Blvd, South Elgin, IL 60177
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10
Review score
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10
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5 star
87%
4 star
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3 star
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2 star
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1 star
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9.8
Review score
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9.8
Review score
57 reviews
5 star
71%
4 star
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3 star
4%
2 star
2%
1 star
0%
9.7
Review score
106 reviews
9.7
Review score
106 reviews
5 star
65%
4 star
28%
3 star
7%
2 star
0%
1 star
0%
Studio
--Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
--1 bedroom
--1 bedroom
--1 bedroom
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
--2 bedrooms
--2 bedrooms
Starting at $X,XXX/moActive promotion
No
Active promotion
No
Active promotion
Rate Lock
Freezes your rent price for a specified length of time.
Active promotion
No
Pet friendly
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
1
Memory Care
Care types offered
1
Memory Care
Care types offered
1
Memory Care
Care types offered
2
Assisted Living, Independent Living
Reviews
for White Oaks at Heritage Woods of South Elgin
28 reviews
Write a review5 star
46%
4 star
29%
3 star
11%
2 star
7%
1 star
7%
A Place for Mom has scored White Oaks at Heritage Woods of South Elgin with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, White Oaks at Heritage Woods of South Elgin has 28 reviews with an average "overall experience" of 3.9 out of 5.
Overall Rating
3.9
Cleanliness
4.0
Friendliness
4.0
Care Services
3.7
Staff
Meals & Dining
Activities
3.7
Value for Cost
3.8
A Place for Mom has scored White Oaks at Heritage Woods of South Elgin with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, White Oaks at Heritage Woods of South Elgin has 28 reviews with an average "overall experience" of 3.9 out of 5.
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1-20 of 28 reviews
anonymous - Toured community
Memory Care
January 9, 2019
Well organized, residents playing bingo, singing, bowling. Residents seemed very engaged & happy. Nurse seemed very knowledgeable. Was clean and attractive. Nice size rooms. Bring your own furniture. Bldg is located off the street behind other bldgs. Small pkg lot not much outside area.
Bill - Family/friend
Memory Care
December 11, 2018
Nice place for Mom
My Mothers been there just about 10 Months now, and the facility is wonderful I come in to visit 3 times a week and my mother is always doing something, the activities that are arranged are always going on, and they encourage all residents to get involved in the activities ( I don't know what that other person means when she says non existent )
I pop in at all times of the day and I have had not one bad situation The CNA's are caring and friendly And they do Know what they are doing as I quiz them without them really knowing it, I love the Nurse there, whenever there is a issue whether its big or small she calls me and lets me know whats happening and has a solution. The only issue that I have is the food is marginal and could be better.
anonymous - Toured community
Memory Care
March 28, 2018
We were thoroughly impressed with Heritage Woods; the facility is pristine, there is ample parking, and it is easy to get to. [name removed] was extremely courteous and all of the staff greet us as if we had been frequent visitors. Even the residents welcomed us told us jokes; you instantly feel welcome and at ease. [name removed] took the time to explain everything in great detail complete with a welcome packet. (Something that the other two locations did not offer) Everything was clean and well maintained; in addition to the basics, they had a fitness center, library computer area, multiple common areas, and even had a small on-site store as well as a salon. There is even a Dairy Queen on the opposite end of the parking lot for those hot summer days... Heritage Woods is by far the best location we've visited and should be at the top of your search list if you are looking in this area.
anonymous - Toured community
Memory Care
November 28, 2017
Not A Great Fit For Us
We walked into Heritage Woods to set up a tour, and we arrived right as they were preparing the residents for an outing. As everyone was getting on the bus, and my husband and I were able to get a look at the community, I just got the impression that it wouldn't be a great fit for my loved one.
anonymous - Family/friend
Memory Care
November 28, 2017
My parents are happy here
My parents are comfortable here and are happy. They are being fed well. They have a small workout room. There is a lot of daily activities they enjoy. The staff is very friendly. It is nice and clean. They have a nice little apartment that fits their needs. The only thing that has caused some frustrations was trying to get the sister company to coordinate between each other to make sure they had all the right paperwork. I Would recommend this community.
anonymous - Toured community
Memory Care
May 9, 2017
My tour
This looked like a nice clean community when we visited. The staff were nice and friendly. This community was a little larger than what we were looking for. They do have a small garden outside.
anonymous - Toured community
Memory Care
March 6, 2017
Care and Comfort
We toured this community. We were not comfortable with the layout of the community. The staff was able to answer the questions we had on the care that would have been offered. They offered nice activities to the residents We would suggest that families tour this community.
anonymous - Toured community
Memory Care
February 14, 2017
A caring tour for mom
I toured this community and I did not have the feeling that we were looking for. It was not what we wanted. The staff was nice and helpful. They offered good activities and a good variety of meals. We would recommend that families take a tour of this community for the care of a loved one.
anonymous - Toured community
Memory Care
December 29, 2016
A distant location.
I did tour this community for care. The community was nice and the staff was able to answer the questions we had for the needs of my mom. It is clean and the variety of activities are good. I would suggest other families tour this community for the needs of there loved one. We wanted a location closer for frequent visitations.
anonymous - Family/friend
Memory Care
November 18, 2016
Accommodating Friendly Staff!!
The Heritige Woods community has great staff and management. They work with all of the residents and know the needs of all of them. The meals are well balanced, low salt. The table service is quick as well. The community offers a variety of activities such as arts and crafts, sewing, and even a game room. The place has a memory care unit on site as well. I would defiantly recommend them to a friend.
anonymous - Toured community
Memory Care
November 16, 2016
Well Maintained Community!
During my tour, I noticed the place was very clean. The staff were all very friendly and answered all of my questions. They took me around the entire building and everything was organized. The residents were all interacting and looked very happy with what I saw.
Merle Miles - Family/friend
Memory Care
November 11, 2016
Bed Begs at White Oaks at Spring Street and White Oaks
Hi- I just wanted to provide some feedback about two dementia facilities under the same company. White Oaks at Heritage Woods of South Elgin and [Removed]. I had a family member stay at White Oaks and the one here on [Removed] and the bed bug problem was incredibly bad to the point the bugs were in the hundreds in my family members' room.
The staff was as attentive could be but the facility did nothing initially to get rid of the problem and didn't communicate with our family about it. To have a loved one in a place where there is a widespread bed bug problem is not just wrong, it's inhumane.
I hope families looking to place loved ones with Dementia will consider this before sending or referring anyone to either. The sad part is that these are residents who don't know of this epidemic.
anonymous - Family/friend
Memory Care
April 17, 2016
Look elsewhere
My parent lived there for months. While the facility looks great and people are friendly they are not prepared or willing to assist with certain needs. Arden courts is so far superior. This facility is not prepared to deal with a resident with worsening memory issues. I actually had CNA's tell me that they did not know what to say when a resident got confused. The staff is very young and not fully trained to deal with memory issues. Without exaggeration 90% of the time the residents are sitting and sleeping in their chairs. They talk a good game by listing activities that actually never took place. Arden has skilled nurses and aides that deal with memory impairment and can handle when your parent gets worse. I caught a certain nurse in lies three times with regards to my parent. When the parent gets sick they notify the MD by fax first. The nursing care is sub par. Make sure you have a plan in place when your parents memory gets worse- you will be forced to hire another company to assist or be stringly encouraged to move. Seek elsewhere. There are better places. I am a health professional and I regret having placed my parent there. Rent went from $5800 to about $6300-6500 once at full capacity. I saw no difference in the activities.
Anonymous - Toured community
Memory Care
March 2, 2016
Review of Heritage Woods of South Elgin - South Elgin, IL
I liked the facilities. Apartment was small. Negative is they dont allow pets. Big positive is that they accept Medicaid. Gathering documentation. Not my first choice but not eliminated from consideration.
anonymous - Family/friend
Memory Care
January 20, 2016
A very pleasant experience
My loved one lived in this community. They were fantastic, absolutely 100%! Wife and I were extremely pleased with atmosphere and would highly recon to anyone in need. It was so clean, and everyone was very friendly, even the food was good. He was happy here.
anonymous - Family/friend
Memory Care
January 20, 2016
fabulous facility
Everything so far has been fabulous with this facility. Everything there is great.
anonymous - Family/friend
Memory Care
November 30, 2015
So far I am not very happy.
So far I am not very happy. They haven't been very attentive. I will have to see how things are handled before making any decisions, but for now I am not very satisfied.
anonymous - Family/friend
Memory Care
July 7, 2015
Carefree Living!
It's all about choices. At Heritage Woods you have many! Dining options, menu items, activities on and off site, proximity to shopping, dining and entertainment. You can be the life of the party, or a hermit. But you will enjoy a secure, maintenance-free lifestyle.
anonymous - Family/friend
Memory Care
April 3, 2015
The staff there are very pleasant kind and very interested in there patients. They made a very bad decision with inhouse doctor. He doesn't follow through protocols in her opionion. My mothere absouloutley adores the facility.
anonymous - Toured community
Memory Care
December 5, 2014
Very nice, buy they did not feel their memory care facility could handle Mom's care.
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Call (847) 531-8360 to reach a resident at White Oaks at Heritage Woods of South Elgin.
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