Atrium at Oak Crest Residence

I would give the staff a 10 if I could. They are awesome.

Make sure, they can handle increased level of care for your loved one. They were no longer, able to care for my loved one. Be sure to ask about, the turnover in staff. On a positive note, it does feel like home. The staff that was there on a regular basis was great with my loved one.

The atmosphere is set up with an older person décor - antiques and such, which is one reason I chose this facility. I gave the activities a score of 3 only because they don't have transportation to doctors appointments or to do trips/outings.

The place is spotless clean, we can come unannounced and the place is still clean. Our loved ones bed is always made, we could smell how clean her room was every time and the director was very hands on. The staff members from top to bottom are fantastic, every time we came to visit they were so engaged with the residents and always being kept busy with a variety of activities. Activities were fantastic and the food was fantastic. They have a personal private chef that cooks everything from scratch. No frozen vegetables or canned food.

We looked at 4 different facilities and what really struck me about Atrium at Oak Crest was they were really able to look at my aunts condition and wanted to look at how they could better her life and putting in the extra effort here. She is not a very social person and they took the time to pick residents in the facility who they thought would be able to get her out of her shell and sat them at her table and she was able to make quick friends. They have a pub in the basement that is like a full restaurant and you can go eat, play games, have drinks etc. They even have parties down there. I really like the room sizes, they are more than adequate for her needs. If you eventually run out of money, they will take you as a medicaid patient if you are here for an X amount of time. They also have a once a year, $6,000 fee that is charged which is a maintenance fee for the building. The only negative is they wont help you facilitate any type of dentist, optometrist, etc. visits for your loved ones. Overall, I would definitely recommend.

[date removed] - still on the list of a good place for my mom. Fall 2019 Margaret was very accommodating during my tour and went over a lot of information. It's a bit older, rather charming and "old fashioned" looking but it might be exactly what is needed to make my my mom comfortable there.

They have Memory Care & Assisted Living. It is an elegant old home but well taken care of. They have only 17 Memory Care residents. They serve home cooked meals. It has a family feel. The staff keeps everyone busy and assists as needed. They don't have medical staff but can refer to local dr.

A very nice place with some elegant touches. It's in an older building, but looks to be in very good condition and has a homey feel to it. Some of the amenities are really nice, like the pub in the basement.

[name removed] was very amiable and pleasant; she gave us a tour of the facility and explained everything very well. Overall the facility was neat and organized; and the staff that we saw were very friendly. That said, the location is very difficult to navigate driving wise; the furniture in some areas was a bit concerning; and while it did have a comfortable homey feel, their were areas that seemed gloomy.

Really impressed with this facility. A hidden gem! Although we ultimately decided on a different facility this was a surprising and delightful home. If we had been looking a few years earlier in mom's diagnosis this would have been a top contender.

Wonderful facility! Excellent staff which takes wonderful care of the residents. The facility is very well maintained. Clean, well-cared for and comfortable. Activities are available for residents that want to take part. Great place!

My wife and I were responsible for the care of her uncle as he succumbed to Alzheimer’s Oak Crest was a god send. You will not find a facility that provides a more caring and compassionate environment for your loved one. The entire staff is wonderful! The facility is always immaculate, the food is wonderful! You will do no better than Oak Crest!

I think it's a clean well kept up environment. I don't know about the quality of the food, or the variety, but I think it's somewhat restrictive and corner cutting in a manner of speaking. The characterizations they provide for marketing purposes, are more accentuated than reality bears out. I would say they definitely under delivered. They are nice people and pleasant when I am there, they say hi, and seem to legitimately care about the residents. Our experience is with Atrium Apartments exclusively and not the Oak Crest portion, we have not had any experience to comment on that.

The staff was great when I took the tour. The gave me the walk through and answered all of the questions that I had. I did see a few residents out and finishing up there lunch. This community just was not a good fit for dad.

The Oak Crest was a very nice place. It had a historical feel to it which I loved. They have high ceilings and the basement lounge felt like a very nice hotel. there was a positive atmosphere, the environment was very family like. They were very flexible with the pricing as well. The only reason we did not go with them was simply because of location.

There was nothing going on during our tour. We did not see a lot of staff around. The community did not have a lot of sunlight coming into the community. This community just did not seem to work for us. The staff I met during the tour were nice. The staff at the community we chose seemed more caring & kind.

Wonderful, charming and quaint.

My Father, and his little dog, lived in the Atrium Apartments for the last few months of his life. He was reluctant to go into assisted living, but once he got there, he loved it. It exceeded any expectations I had. A lovely place with an extraordinary staff. My only regret, is that he wasn't there longer.

This is a hidden gem in the downtown Elgin area! The building and the apartments are beautiful and well maintained. The staff is friendly and helpful, and the food is delicious and nutritious.

Cost is high. Building is very well kept and has a lot of character. Found the building to be a bit confusing convoluted. Areas looked high end which my family member would appreciate. Concerned with lack of visibility of additional cost for services since they charge for elements of service at a very granular level