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Assisted Living
Memory Care
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Westerville Senior Living

363 Braun Pl, Westerville, OH 43081

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Westerville Senior Living community building exterior
10 Photos
10 Photos available
8 Floor plans
8 Floor plans available
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street view of Westerville Senior Living
G L - Loved one of resident/client
4.5
All Of Our Major Needs and Concerns Have Been Meet, A Good Community

This has been a very positive experience. The staff and administration have been responsive to any questions or concerns the family has had about our loved one. Overall I think they are doing a good job. Some of the activities available include game nights, current events, live music, parties, field trips, and more for the residents to participate in. There are three meals provided, and there is a menu for the resident to order from.... Read more

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About the facility Westerville Senior Living

Located north of Columbus in Westerville, Ohio, Westerville Senior Living offers seniors a variety of lifestyles. This community is also conveniently located near a medical campus and is surrounded by fields, giving peace of mind to seniors and providing an element of privacy. With different housing options and attentive team members, this community is able to meet the needs of seniors who would benefit from independent living, assisted living, and memory care.

Westerville Senior Living offers transparent pricing for their apartment homes that match each unique lifestyle. Studio, one-bedroom, and two-bedroom apartments allow seniors to enjoy a maintenance-free retirement that also includes housekeeping and linen services. Some of the apartments have washers and dryers, and there are also garages available. In addition, animal-lovers will be pleased to know that they are welcome to bring their dog or cat with them when they move in, as Westerville Senior Living is a pet-friendly community.

Seniors also have daily meals right at their fingertips. Westerville Senior Living’s restaurant offers high-quality ingredients and service, allowing seniors to let go of the hassle of cooking. The physical therapist-hosted fitness programs and the beauty salon provide even more opportunities for residents to care for their minds and bodies....

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.
Westerville Senior Living is a community within Spectrum Retirement properties. See all Spectrum Retirement communities.

Pricing for Westerville Senior Living

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo
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1 Bedroom
Starting at
$XXXX
/mo
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2 Bedrooms
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Westerville Senior Living

Health Care Services

Memory Care
Ambulatory Care
Diabetic Care
Incontinence Care
High Acuity Care
Medication Management
Staffing & Ancillary Services

Meals & Dining

Gluten-free
Low / No Sodium
No Sugar
Vegetarian

Room Amenities

Wheelchair Accessible Showers
Wi-Fi/high-speed internet
Kitchenette
Ground Floor Units
Handicap Accessible
Air Conditioned

Facility Amenities

Dining

Café or Bistro
Private Dining Room

Transportation & parking

Complimentary Transportation
Property Convenient to Public Transit
Resident Parking Available
Transportation at Cost

Pets

Weight limit 21-30lbs
Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Indoor Atrium
Barber Shop

Recreational areas

Fitness Center
Game Room
Golf Course or Putting Green
Movie or Theater Room

Services

Housekeeping
Beautician
Grocery Shopping and Errands
Laundry Service / Drycleaning

Memory care

Secured Community
Designed Specifically to Accommodate Memory Loss
Enclosed Courtyard
Indoor Walking Paths

Languages spoken

English

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Visiting Chaplain or Priest
Art Classes

Reviews

for Westerville Senior Living
4.0(27 reviews)
Write a Review
Cleanliness

4.0

Friendliness

4.6

Meals & Dining

3.6

Care Services

4.1

Activities

4.1

Staff

4.2

Value for Cost

4.2

Overall Experience
15
4
5
0
3
Date Submitted
3
9
23
Reviewer
7
12
8
0
Care Received
17
6
4
1-20 of 27 reviews
Sort by

5.0
Mary - Toured community
Assisted Living
January 11, 2023
Verified Review
My Tour Experience at Westerville Senior Living

Westerville Senior Living was lovely, and had space. When we toured, we met many kind staff people. The price seemed to be in the same range as the other facilities we were touring. The two things that stood out for us were: the views outside the windows interior (courtyard) and exterior were not as "lovely" as other places. And they still had a carpet to hard flooring transition in many units that limited furniture placement (dining) and we perceived as a tripping hazard. The tour was great. Our host introduced us to staff and residents. He took time to show us all that we wanted to see. Everyone seemed happy. The facility was clean and the staff seemed professional.


5.0
anonymous - Toured community
Assisted Living
October 6, 2022
Verified Review
tour review

Our family had a really great tour experience with Westerville, the gentlemen who took us on the top was just top notch. Unfortunately due to our loved ones condition and there being multiple floors it wasn't going to work out - but it was a hard community to pass up no


4.5
G L - Loved one of resident/client
Assisted Living
September 2, 2022
Verified Review
All Of Our Major Needs and Concerns Have Been Meet, A Good Community

This has been a very positive experience. The staff and administration have been responsive to any questions or concerns the family has had about our loved one. Overall I think they are doing a good job. Some of the activities available include game nights, current events, live music, parties, field trips, and more for the residents to participate in. There are three meals provided, and there is a menu for the resident to order from.

Cleanliness

5

Friendliness

5

Meals & Dining

3.5

Care Services

No data collected

Activities

4.5

Staff

5

Value for Cost

5


3.5
anonymous - Loved one of resident/client
Independent Living
June 28, 2022
Verified Review
great staff

Our mother really loves the Westerville community center that is just down the road from the community and all of the staff members have been super nice and friendly. We did have one issue that occurred over the weekend where our loved one reached out to maintenance for assistance but nobody responded to that until the beginning of the week - that has been the only complaint we have had. Based on our overall experience so far we would absolutely recommend this community to other families.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

No data collected

Activities

4

Staff

5

Value for Cost

5


5.0
Ana D - Toured community
Memory Care
May 27, 2022
Verified Review
Tour of Westerville Senior Living

We toured Westerville Senior Living; it was a great tour experience and first impression. At the time, they could not provide the level of care my loved one needed.

Response from Westerville Senior Living

June 2, 2022

Hi Ana, thank you so much for your interest in Westerville. We wish you the best of luck finding the appropriate care for you loved one.


1.0
Anonymous - Loved one of resident/client
Assisted Living
May 16, 2022

My dad lives there, but looking to move him. Care is horrible he was left in the bathroom pushing the call button for help for 50 minutes. There are no nurses to give medications and he has completely missed medications on multiple days every month. The Director never returns phone calls, always has her door closed and is more concerned with her looks and leaving early than she is that your dad isn't getting the care he is paying for.

Response from Westerville Senior Living

May 20, 2022

Dear Anonymous Author, we appreciate your comments and use all information to review and improve our services where opportunity may exist. We also take our responsibility to our residents very seriously. Based on the information provided, we are able to directly address several misrepresentations of information. As you are aware, there was a single situation where your father had a delayed response to call assistance due to a temporary malfunction of the system - this was addressed and resolved immediately upon our being made aware. This was shared with you with no additional issues or concerns since. Your comment regarding our community not having nurses and medications being missed is wholly untrue and it is concerning to us that this would be stated, especially considering that no such concern was ever shared with us at any time. We have made consistent effort to ensure that your father is well-cared for, supported and enjoying every day in our community. He has been very complimentary of our team and has shared that he "will miss living here." Considering that we quickly addressed and resolved the previous issue, we are baffled by the general negativity of the review and are saddened by your comments personally attacking a team member. We will miss your father very much and wish him nothing but the very best in the future.


4.0
anonymous - Loved one of resident/client
Assisted Living
May 12, 2022
Verified Review
Very Freindly and Wlecomign COmmunity

The staff are very friendly and good with responding to our questions/concerns. My loved ones got Covid the second they got there, and Westerville was very good with their Covid procedures. My loved ones tell me the food is not the best though.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

5

Activities

5

Staff

5

Value for Cost

4

Response from Westerville Senior Living

May 16, 2022

Hi Customer, thank you so much for the review. We appreciate you taking the time to give us feedback! Have a great day.


4.5
Debbie - Loved one of resident/client
Assisted Living
April 11, 2022
Verified Review
A very welcoming community

We have been very impressed with the cleanliness of the community, there is always someone there cleaning and picking things up. Even though our loved one does not participate in all the activities we do like everything that have to offer. There is balloon volleyball and social hours Friday afternoons where they bring in live entertainment which is so nice. The staff have just been so so friendly, they are always saying hi to the residents, greeting them by their first name and greeting all the visitors. Our biggest complaint right now would just be with the meals and dining service. Our loved one is not a picky eater but sometimes they complain about the quality and length of time it takes for the food to be delivered.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

4.5

Activities

5

Staff

5

Value for Cost

4

Response from Westerville Senior Living

April 28, 2022

Hi Debbie, thank you so much for taking the time to leave us this review. We appreciate your honest, and can assure you that we are working very hard to improve our dining experience. We hope you have a great day!


5.0
Anonymous - Toured community
Assisted Living
February 21, 2022
Verified Review
My Tour Experience at Westerville Senior Living

We loved the community, there was no availability for a one bedroom at the time of the tour.


5.0
Karen D - Loved one of resident/client
Assisted Living
January 27, 2022
Peace of Mind for My Mom's Care and Well Being

My mother has been a Memory Care resident for 2 years, moving in soon after this facility opened. The staff has been extremely caring and helpful, especially through the pandemic that began soon after she moved in. My mom brightens up when she sees a team member in the hallway or lobby. The facility is beautiful. She really enjoys interacting with other residents and team members. During one of my recent visits, I observed a team activity with music and coloring books that was very peaceful and relaxing. Although the last 2 years with the pandemic has been very challenging for everyone, I am very happy with the care my mom receives.. If I do have a concern, I feel comfortable addressing it with the staff. I feel very grateful and confident that my mom is being taken care of at Westerville Senior Living. Although it is not the same as being at home, it is the next best place to call home.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Tim - Loved one of resident/client
Independent Living
November 18, 2021
Verified Review
Mom is happy

We chose Westerville Senior Living because it was a newer facility and the price compared to the other ones was a lot better for the area. The apartment sizes are good, she has a 1 bedroom and has all the room she needs. She is really enjoying the meals that they serve. We have had no issues and would definitely recommend.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

No data collected

Activities

5

Staff

No data collected

Value for Cost

5

Response from Westerville Senior Living

November 21, 2021

Hello Tim, Thank you for your great review of Westerville Senior living. We are so happy our community met your expectations and needs. Please let us know if we can do anything or if questions come up.


5.0
B W - Loved one of resident/client
Assisted Living
September 30, 2021
Verified Review
Beautiful and Friendly Accommodations

This is a very beautiful place. They have friendly service and keep it clean. The staff are kind and accommodating. They can be short staffed. The food seems good, and there are other entrees other than specials if the residents request it. The maintenance time for repairs could be improved.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

No data collected

Staff

4

Value for Cost

4

Response from Westerville Senior Living

October 4, 2021

Thank you for your review of Westerville Senior Living. We are happy your time was enjoyable during your visit. We are sorry to hear the maintenance took longer than desired. We make it a priority to take care of our residents’ needs as soon as a request comes in. We will certainly relay your message to our maintenance team. If there is anything else we can do, please don’t hesitate to get in touch.


5.0
Chuck - Loved one of resident/client
Independent Living
September 28, 2021
Verified Review
A Friendly Community

It's a very modern facility and pleasant to be in. Everyone is very friendly, and most of the residents seem very happy. It's clean overall. They've had a bit of a problem with bugs, but it seems like they're getting a handle on it. The staff are very good, although it can take a little bit to get them moving sometimes. They just don't seem to have enough help. Our loved one seems to enjoy the food and is eating plenty of it. However she's diabetic, and they don't have enough diabetic friendly options or information for her. But she seems to be enjoying the activities she's participating in.

Cleanliness

4

Friendliness

5

Meals & Dining

No data collected

Care Services

No data collected

Activities

5

Staff

4

Value for Cost

5


3.0
Thomas S - Resident/client
Assisted Living
September 25, 2021
My Life at WSL

This community is not yet 2 years old and there are a lot of maintenance and housekeeping issues. The zoned heating system is not functioning properly and the parking lot lights are on 24 hours per day. Much energy is being wasted. Transportation is a critical issue here. The company needs to hire at least one driver for transport and take that responsibility out of the entertaining and programing department. We need more than 2 days per week for medical transportation. More management coverage is needed since this a 24/7 operation. Monday - Friday 8am to 5pm is not adequate coverage, At times I have a strong feeling that the community leadership is not getting the support and assistance they deserve from corporate. This is a very safe and secure place in which to live and I give Spectrum an A+ for the way they handled the COV19 pandemic. Staffing is a serious problem here which I understand is an industry problem. Thank you for giving me the opportunity to write this review.

Cleanliness

3

Friendliness

4

Meals & Dining

4

Care Services

1

Activities

4

Staff

3

Value for Cost

4


3.0
Barbara - Resident/client
Assisted Living
September 22, 2021
Staffing and communication

There needs to be better communication between residents and management.. Transportation is not as advertised. Not enough housekeeping, dining room and maintenance staff. Food is good but recipes need to be followed more consistently.

Cleanliness

3

Friendliness

5

Meals & Dining

4

Care Services

No data collected

Activities

5

Staff

3

Value for Cost

4


3.0
John - Resident/client
Assisted Living
September 21, 2021
Stated Strong But Fading Fast

We have lived both on Assisted and Independent Living. After relaxation of COVID protocols (in accordance with Ohio guidelines) things improved. But within the past 3-4 months, the lack of staffing and slow response to problems has created dissatisfaction. Low staffing in dining, housekeeping, maintenance and most recently transportation and activities is a serious problem. One elevator was out of service for over a month. Outside drainage issues took 3 months to resolve. The lack of an alternative for transportation has caused residents to miss doctors' appointments or spend their one money for handicapped transportation. Overall cleaning of the common areas is finally being addressed. The local staffing performs admirably, but without more staffing, they face an uphill battle. This facility with some focus on staff and transportation issues could easily be a 5 star community.

Cleanliness

2

Friendliness

5

Meals & Dining

3

Care Services

No data collected

Activities

3

Staff

5

Value for Cost

4


4.0
Jay B. - Resident/client
Assisted Living
September 21, 2021
action not maintained

There are certain things stated in the contract that are not being maintained . Transportation, as the community grows the demand for more travel to Doctors visits will be required.A permeant driver is required. Not limited to two days a week but available 5 days per week. another assistant driver could be limited to 2 days per week for grocery stores or Walmart. Because of the ability to hire waiters, etc. all mgmt. should make themselves available as servers and be able to be cross trained to do what is necessary to make the operation function properly. top mgt. should be out talking to residents daily.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

5

Staff

4

Value for Cost

5


3.0
Marion - Resident/client
Assisted Living
September 21, 2021
Resident at Westerville Senior Living

The facility is not providing the services that they promised available. Most activities are lead by residents no staff . Outside activities are cancelled due to unavailable vehicle and drivers . Staff are leaving.. I see staff are doing their best to keep up with their assignments there just is not enough of them .Housekeeping staff limited and do not complete cleaning as promised in my contract.:bi weekly cleaning and bed linen changing. There is also a problem with garage access. I chose this facility because I want access to my vehicle . The entrance and exits to my garage have been locked and require a long outdoor walk to the garages . The facility has had plenty of time to address this situation and correct staying within the COVID guidelines. I will be looking at further Independent facilities if the situation does not improve before the upcoming Winter months . I am looking at a well designed and beautiful facility that is inadequately managed.

Cleanliness

3

Friendliness

3

Meals & Dining

No data collected

Care Services

No data collected

Activities

1

Staff

3

Value for Cost

3


1.0
Anne - Resident/client
Assisted Living
September 20, 2021
Understaffed and filthy carpets in the hall

When I moved in they were fully staffed, tons of activities, fantastic place. In the last few months every person who was terrific has left to go other places. The trash rooms are filled and disgusting, the carpets are stained and so many really wonderful people have quit to go else where.

Cleanliness

1

Friendliness

5

Meals & Dining

3

Care Services

No data collected

Activities

2

Staff

3

Value for Cost

3


5.0
anonymous - Toured community
Memory Care
August 18, 2021
Verified Review
Tour of Westerville

We loved the cleanliness of this facility, it is brand new. The rooms and the bathrooms were beautiful.

Response from Westerville Senior Living

September 9, 2021

Thank you for the great review of Westerville Senior Living!


Viewing 1-20 out of 27 reviews

Neighborhood around Westerville Senior Living

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Frequently Asked Questions about Westerville Senior Living

Westerville Senior Living offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

Westerville Senior Living has received an average review rating of 4 based on 27 reviews. See all reviews.

Call (614) 423-4182 to reach a resident at Westerville Senior Living.

To reach a resident at Westerville Senior Living call: (614) 423-4182



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.