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The Gardens at Quail Springs

14300 N Portland Ave, Oklahoma City, OK 73134

7.3
Review score
22 reviews
Add review
7.3
Review score
22 reviews
5 star
36%
4 star
37%
3 star
0%
2 star
9%
1 star
18%
See all reviews
For pricing & availability:
(866) 374-4058
The Gardens at Quail Springs
The Gardens at Quail Springs
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Jim B
-
Family/friend
5.0
Great staff
My parents were in Villagio and they really enjoyed it. The staff was helpful and the food was very good. I don't know why anyone would give a negative review because this place is very well kept and they do everything possible to take care of people during a difficult time in their life.

About the facility
The Gardens at Quail Springs

Welcome to The Gardens at Quail Springs, a senior living community providing assisted living and memory care services to residents in the state capitol, Oklahoma City. This spacious and inviting community is equipped with numerous spaces for residents to spend their days.

The Gardens at Quail Springs was designed specifically to accommodate memory loss and has security features to reflect that. With complimentary transportation, an enclosed courtyard, and amenities like a beauty salon, library, and TV lounge, residents enjoy a full life at this community.

This community lies in North Oklahoma City near area shops, restaurants, and medical centers. Seniors at The Gardens at Quail Springs will enjoy all of the amenities this big-city area offers while still enjoying a slice of suburban life.

Community Details

The staff at this community are trained in a variety of personalized care services, including diabetic care, incontinence care, ambulatory care, memory care, and medication management. Various community specialists make regular on-site visits to provide ancillary services.

All residents are served three meals a day in the restaurant-style dining room. Dietary accommodations can be made if residents have specific nutritional needs. In between meals, residents are encouraged to participate in on-site and off-site activities and events put...

Read more

Senior living options offered

Assisted Living

Memory Care

Pricing
for The Gardens at Quail Springs

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at The Gardens at Quail Springs

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Compare

The Gardens at Quail Springs
The Gardens at Quail Springs

14300 N Portland Ave, Oklahoma City, OK 73134

Village on the Park at Oklahoma City
Village on the Park at Oklahoma City

1515 Kingsridge Dr, Oklahoma City, OK 73170

Iris Memory Care of Nichols Hills resident
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Sommerset Neighborhood Assisted Living & Memory Care logo
Sommerset Neighborhood Assisted Living & Memory Care

1601 SW 119th St, Oklahoma City, OK 73170

7.3
Review score
22 reviews
7.3
Review score
22 reviews
5 star
36%
4 star
37%
3 star
0%
2 star
9%
1 star
18%
9.8
Review score
92 reviews
9.8
Review score
92 reviews
5 star
88%
4 star
10%
3 star
2%
2 star
0%
1 star
0%
9.7
Review score
45 reviews
9.7
Review score
45 reviews
5 star
62%
4 star
16%
3 star
4%
2 star
7%
1 star
11%
9.6
Review score
23 reviews
9.6
Review score
23 reviews
5 star
70%
4 star
26%
3 star
4%
2 star
0%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Memory Care

Reviews

for The Gardens at Quail Springs

7.3Review score22 reviews
7.3
Review score
22 reviews
5 star
36%
4 star
37%
3 star
0%
2 star
9%
1 star
18%
0
Review score0 reviews0 communities
Write a review
A Place for Mom has scored The Gardens at Quail Springs with 7.3 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, The Gardens at Quail Springs has 22 reviews with an average "overall experience" of 3.6 out of 5.
Overall Rating
3.6
Cleanliness
3.7
Friendliness
3.8
Care Services
3.5
Staff
3.4
Meals & Dining
3.1
Activities
3.6
Value for Cost
3.7
A Place for Mom has scored The Gardens at Quail Springs with 7.3 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, The Gardens at Quail Springs has 22 reviews with an average "overall experience" of 3.6 out of 5.
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 22 reviews
Deeply concerned - Family/friend
Memory Care
March 19, 2023
1.0
Bad experience
My loved one was properly cared for, had to ask for them to bath and change bedding after 30 days each time. She lost a lot of weight because they don’t make sure anyone eats. She fell so many times she is scare to stand up! No compassion. My loved one fell backwards and her her head as I watched on the camera, an employee stood over her until help camel, showed her no compassion that she would be ok! All I could do was watch and cry, it seemed so unreal and cold! Residents go in and out of each other’s rooms. Male and female. This is not ok or safe. Seen women wearing men’s clothing. Every time I watched my loved one on playback on the camera fall and hit her head they did no evaluation and just stood her up and walked her out of the room for breakfast! Please do not remove this review, we have a right to let people know about our horrible personal experience.
Cleanliness
1
Friendliness
2
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
Jim B - Family/friend
Memory Care
February 16, 2023
5.0
Great staff
My parents were in Villagio and they really enjoyed it. The staff was helpful and the food was very good. I don't know why anyone would give a negative review because this place is very well kept and they do everything possible to take care of people during a difficult time in their life.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Kimberly S - Family/friend
Assisted Living
February 9, 2023
5.0
Great place
We have nothing but great things to say about Villagio! The staff has been so helpful. I would highly suggest this place. Perfect location. The food is above & beyond. The coffee bar is an extra bonus for residents.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Susan - Family/friend
Assisted Living
July 14, 2022
2.0
Some staff are hateful and the food is often uneatable
No time to eat when the food is eatable. Food is not cut so clients can eat it. Doesn't get changed when needed. Sometimes bowel movement ignored until it hurts. Rough thinks clients are rag dolls.
Cleanliness
4
Friendliness
1
Care Services
2
Staff
2
Meals & Dining
1
anonymous - Family/friend
Assisted Living
April 25, 2022
4.0
Verified Review
A good fit
We chose Villagio of Oklahoma City because the locaiton was right between work and home for me so I can stop by more often and we really liked their pricing. They do all inclusive type pay instead of having add on fees so it is more stable and that way we can budget. The room sizes are just fine for what she needs at her age. They have a big kitchen and you are able watch the chef prepare the food and my mom really likes the meals. They have quite a bit of activities provided. My mom is shy but the staff have encouraged her to come play bingo and she enjoys it. I would recommend the facility to others looking.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Anonymous - Toured community
Memory Care
February 24, 2022
4.0
Verified Review
tour of Villagio
we toured Villagio and upon first impression it was good. we did not choose this community because it was too far away.
Linda - Family/friend
Memory Care
February 23, 2022
0.5
Verified Review
Horrible Experience
They did not work out for us at all. It was an awful experience. There was no actual abuse, but there was lack of ability, lack of staff, lack of caring, lack of quality. I don't know if I could say enough bad things about it. We got our loved one out of there as fast as we could. He was found on the floor with no one around him. Most of the staff were Jamaican, and because of their accent, we couldn't' t understand what they were saying to us. I don't care for the administrator either. She was pompous and arrogant. And apparently she didn't even know what was happening in her own facility.
Cleanliness
0.5
Friendliness
0.5
Care Services
0.5
Staff
0.5
Meals & Dining
0.5
Activities
0.5
Value for Cost
0.5
Anonymous - Family/friend
Assisted Living
March 16, 2021
4.0
Verified Review
a good place to be
The staff seemed to care about the residence. The staff returned calls quickly when we left a message. I would recommend this community to others The community was neat and clean and well maintained
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Value for Cost
4.5
anonymous - Toured community
Memory Care
March 20, 2020
5.0
Verified Review
Review of Villagio of Oklahoma City
Villagio was a beautiful community. When I toured there was a lot of activities going on. The staff was friendly and knowledgeable. The lunch smelled wonderful.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Memory Care
December 2, 2019
4.0
[Name removed] called me on the phone to discuss possible residency, and she asked if we could meet in an hour to take a tour, as she wasn't at the facility currently. She was prompt in arriving and very compassionate! She asked my Mom questions and directly spoke with her about her interests, health and abilities. She said that she could take both My mom (Diabetic - shots required and Dad Chemo Port with no problems). However, the actual rooms were very small. We realized that we would have to buy new furniture in order to move in as their current beds and Couch would never fit. The Villagio seemed to have a large variety of activities, and even had the Local Library come to bring books the residents might be interested in. The Facility was very nice, but we are concerned that rooms being so small would not be as much of a comfort as my Father progresses through Chemo and has to stay away from others if they are ill.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Jennifer Blackburn - Family/friend
Memory Care
April 24, 2019
0.5
BEWARE OF THIS PLACE
BEWARE!!! This is the worst memory care facility! The staff are not caring and were very rough with my dad. They do not pay attention to the residence. On more than one occasion I personally had to go find a staff member to help residence in the common area. My dad fell over 40 times in one month due to lack of supervision. We ended up moving him to a different memory care facility where he did not fall one time in 30 days.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
jbrownokc - Family/friend
Memory Care
July 1, 2018
5.0
Villagio - Great staff and beautiful community!
Villagio is a greal place with terrific staff!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
JB Brown - Family/friend
Memory Care
November 23, 2017
5.0
A really great place
Villagio staff really cares about the residents. Really a nice place with great staff, food and activities.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
cmitchc - Family/friend
Memory Care
April 26, 2017
1.0
If You Care About Your Loved One's Safety - Don't Take Them Here !
My 96 year old mother stayed here less than 1 week and feared for her safety. She was unable to stand my herself and needed help to transfer from one place to another. She said the staff was rough and "threw me around like a rage doll." We had to move her immediately. Another huge problem was that her call button never worked the 6 days she was there so she just had to wait until someone "checked" on her, which was about every 6 hours. Not nearly enough when you cannot go to the bathroom without assistance. Due to these circumstances, we could not give the required 30 days written notice to leave, so they did not refund any of our deposit or rent - we lost about $5,000. Very unfair.
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
Response from The Gardens at Quail Springs
June 27, 2018
Good morning, I apologize for your experience, and would love to have the opportunity to learn more about it. If you would, please reach out to [removed] so that we can connect on the specifics. We are committed to doing everything we can to improve the customer experience. I hope to hear from you soon, Justin at Villagio
anonymous - Family/friend
Memory Care
August 21, 2016
4.0
Verified Review
My in laws like living at the Villagio!!
The staff are nice and they seem to care and think of this job as more than just a paycheck. The community is clean and it gets our recommendation. My Mother in law let me know the food is pretty good. There is plenty of activities to keep them busy.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Memory Care
December 30, 2014
4.0
Verified Review
excellent staff, need more activities
My father has complained a little about there not being enough activities. They do have some, but could use some more. The staff is really good at being accessible. I can contact them any time with any questions or issues and they are quick to respond and take care of it.
Cleanliness
4
Friendliness
5
Value for Cost
5
Care Services
4
Activities
3
anonymous - Family/friend
Memory Care
November 24, 2014
4.0
Verified Review
very good experience
The one thing that I would say Elmcroft of Quail Springs needs improvement on is their staffing. The ratio of staff to residents has not been where I feel it needs to be. However, I am aware that they are currently building up more staff so I am confident that this will be less of an issue in the near future. Overall though we are very happy with Elmcroft of Quail Springs and it has been a very good experience.
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
4
Activities
4
Rita Minster - Family/friend
Memory Care
August 5, 2014
5.0
Verified Review
Beautiful home for memory care
Debbie at Elmcroft was amazing, helping us move dad in just four days!! We had to move him due to neglect and I was able to help with his move before I had to leave to go back home to California. The facility is clean, homey, well staffed with positive, truly loving people that treated dad like family from the moment he arrived. He felt right at home and is acting calm and friendly. I can now sleep at night not worrying about daddy. ,
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
C A - Family/friend
Memory Care
January 30, 2014
1.5
Verified Review
Did not have a good experience here
We had quite a few issues with this community, and were not happy with it at all. The staff were friendly, and tried to be helpful, but just did not seem very competent. We really had to stay on top of them to make sure things like regular cleaning took place. We also did not like that during the weekends they had temporary staff come in who had no personal connection with the residents. When we were selecting a community we had 3 main requirements. We wanted her clean, safe, and active. We were very disappointed in the level of activity here. When we toured it looked like they had all sorts of things planned, and marked on their whiteboard, but after she had been here a while we noticed that there was barely any participation, and the staff did not seem to actively encourage more people to join. And in terms of safety we never felt that the building was particularly secure. They locked it at night and you had to use a code to get in, but EVERYONE knew the code, and they'd tell anyone who asked. The building also very empty and unwatched at night. They also had a water line break, and it took them a month to get it taken care of, and during that time they would just crowd all the memory care patients into a common area for most of the day. And last of all were the problems with cleanliness. We would often come in and find Mom in bed in her clothes from the previous day, or find that her bathroom was dirty. We were paying to make sure that she had help getting changed in the mornings and evenings, and this was obviously not something that was happening regularly. I would NOT recommend this place to anyone else.
Cleanliness
2
Friendliness
3
Value for Cost
1.5
Care Services
2.5
Activities
1.5
Response from The Gardens at Quail Springs
December 19, 2017
The Villagio team would like to point out that this post was prior to our ownership of the community. Please consider new ownership and management when evaluating your options. Please visit www.villagioliving.com for further details.
Janice - Family/friend
Memory Care
September 4, 2013
5.0
Verified Review
Happier environment, but hoping care will improve
There are a lot of things I like about it but there are a lot of things that really really need improvement. The best thing about it I think is the apartment, the bedroom is big and roomy, it's easy to get a wheelchair in and out of the bathroom and it's newly renovated. Of all the places we looked at, this had the nicest apartment we saw. The care they're getting could be a lot better. One thing that happens when you talk to them is they'll say "Absolutely, no problem" and then nothing happens. I think part of the problem is this place has been taken over, there aren't a lot of residents and as a result they don't have enough staff. They aren't cleaning their apartment like I thought they were supposed to and according to my mother they aren't bathing my dad twice a week but I can't really be sure because she's a little out of it and you can't be 100% sure of what they're saying. The food could be a lot better, its edible, but it's not particularly good. One of the reasons we put our parents here was they allow smoking out on their courtyard where my mother can go out anytime she wants. We don't want to move them because it would be unsettling for them, I'm oping over time they'll get more staff and things will improve.
Cleanliness
4
Friendliness
5
Value for Cost
5
Care Services
2.5
Activities
5
Viewing 1-20 out of 22 reviews

Amenities
at The Gardens at Quail Springs

Healthcare Services

  • Memory Care
  • High Acuity Care
  • Medication Management
  • Diabetic Care
  • Incontinence Care
  • Staffing & Ancillary Services
  • Non-Ambulatory Care

Meals & Dining

  • Pureed Meals
  • Meals Provided
  • Guest Meals
  • Restaurant Style Dining
  • Special Dining Programs
  • Room Service
  • Low / No Sodium
  • No Sugar
  • Professional Chef
  • Anytime Dining

Room Amenities

  • Wi-Fi/high-speed internet
  • Handicap Accessible
  • Bath Tubs
  • Cable or Satellite TV
  • Wheelchair Accessible Showers
  • Garden View
  • Respite or Short Term Stays Offered
  • Air Conditioned
  • Ground Floor Units
  • Kitchenette

Community Amenities

On-site dining options

  • Café or Bistro
  • Private Dining Room

Transportation & parking

  • Complimentary Transportation
  • Property Convenient to Public Transit
  • Uncovered Parking
  • Resident Parking Available

Pets

  • Cats Allowed
  • Dogs Allowed
  • Pet Care Available
  • Weight Limit (lbs)

Common areas

  • Library
  • Private Bath
  • Central Fireplace
  • Outside Patio
  • Outdoor Common Areas
  • Beauty Salon
  • Barber Shop
  • Indoor Atrium
  • Butterfly garden / Hummingbird garden
  • Meeting Room
  • TV Lounge
  • Indoor Common Areas
  • Computer or Media Center

Recreational areas

  • Piano or Organ
  • Jacuzzi
  • Raised Garden Beds
  • Arts and Crafts Center
  • Fitness Center

Services

  • Laundry Service / Drycleaning
  • Housekeeping
  • Beautician

Languages spoken

  • Spanish
  • Filipino
  • English

Activities

  • Sensory-based Programs
  • Devotional Activities On-Site
  • Educational Speakers / Life Long Learning
  • Visiting Rabbi
  • Cooking Classes
  • Activities On-site
  • Community Service Programs
  • Jewish Services
  • Choir / Singing Club
  • Trivia Games
  • Birthday Parties
  • Art Classes
  • Bridge Club
  • Reminiscence Programs
  • Holiday Parties
  • Christian Services
  • Yoga / Chair Yoga
  • Current Events Club
  • Brain fitness / Dakim
  • Live Musical Performances
  • Men's Club
  • Protestant Services
  • Pet-focused Programs
  • Stretching Classes
  • Montessori Programs
  • Intergenerational Programs
  • Other Religious Services
  • Cooking Club
  • Live Dance or Theater Performances
  • Book Club
  • Cards / Pinochle Club
  • Gardening Club
  • Community Service Organizations
  • Bible Study Group
  • Karaoke
  • Catholic Services
  • Quilting or Sewing Club
  • Dances
  • Islamic Services
  • Mormon/LDS Services
  • Visiting Chaplain or Priest
  • Activities Off-site
  • Day Trips and Outings
  • Happy Hour
  • Live Well Programs
  • BBQs or Picnics
  • Walking Club

Neighborhoods
around The Gardens at Quail Springs

See what the neighborhood has to offer and what’s nearby:
The Gardens at Quail Springs in google map

Frequently Asked Questions
about The Gardens at Quail Springs

The Gardens at Quail Springs offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored The Gardens at Quail Springs 7.3 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (405) 755-6469 to reach a resident at The Gardens at Quail Springs.

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16 reviews
5 star
50%
4 star
19%
3 star
19%
2 star
6%
1 star
6%
Studio, 1bd, 2bd
Photo of Vitality Living Village

Vitality Living Village

2333 Manchester Dr, Oklahoma City, OK 73120
Starting at $X,XXX+ monthly
8.0
Review score
25 reviews
8.0
Review score
25 reviews
5 star
64%
4 star
20%
3 star
0%
2 star
4%
1 star
12%
Studio, 1bd, Semi-Private
When you’re here, you’re home. Are you looking for a senior living community where you can redefine your independence? With our Assisted Living and Alzheimer’s and Dementia Care community in Oklahoma City, Oklahoma, you can do just that. You’ll have the care you need when you need it all on one...
Photo of Proveer at Quail Creek

Proveer at Quail Creek

12928 N May Ave, Oklahoma City, OK 73120
Starting at $X,XXX+ monthly
8.2
Review score
39 reviews
8.2
Review score
39 reviews
5 star
38%
4 star
36%
3 star
21%
2 star
5%
1 star
0%
Studio, 1bd
Quail Creek is a memory care and assisted living community located in Oklahoma City Oklahoma. Oklahoma City is the thriving capital of Oklahoma and is the largest city in the state, boasting an abundance of recreational, cultural and educational opportunities. Our community is vibrant and fun...
StoneCreek of Edmond outdoor common area

StoneCreek of Edmond

17701 N Western Ave, Edmond, OK 73012
Starting at $X,XXX+ monthly
9.3
Review score
29 reviews
9.3
Review score
29 reviews
5 star
76%
4 star
14%
3 star
3%
2 star
0%
1 star
7%
Studio, 1bd, 2bd, Semi-Private
Life should be passionately celebrated every day. Not only is this what we believe at StoneCreek of Edmond, it’s the motivation for everything we do. In our assisted living and memory care community, we offer positive, person-centered support through tailored care plans designed to enhance each...
Legend at Council Road outdoor common areaCommunity badge

Legend at Council Road

11320 N Council Rd, Oklahoma City, OK 73162
Starting at $X,XXX+ monthly
9.5
Review score
51 reviews
9.5
Review score
51 reviews
5 star
55%
4 star
41%
3 star
4%
2 star
0%
1 star
0%
1bd, Studio
Legend at Council Road is an assisted living and memory care residence committed to providing quality services in an inviting, caring environment. We offer professional, personalized services designed to enhance the quality of life for those we serve. We are dedicated to those who entrust their...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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