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Villagio of Oklahoma City

14300 N Portland Ave, Oklahoma City, OK 73134

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Jim B - Loved one of resident/client
5.0
Great staff

My parents were in Villagio and they really enjoyed it. The staff was helpful and the food was very good. I don't know why anyone would give a negative review because this place is very well kept and they do everything possible to take care of people during a difficult time in their life.... Read more

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About the facility Villagio of Oklahoma City

Welcome to Villagio of Oklahoma City, a senior living community providing assisted living and memory care services to residents in the state capitol, Oklahoma City. This spacious and inviting community is equipped with numerous spaces for residents to spend their days.

Villagio of Oklahoma City was designed specifically to accommodate memory loss and has security features to reflect that. With complimentary transportation, an enclosed courtyard, and amenities like a beauty salon, library, and TV lounge, residents enjoy a full life at this community.

This community lies in North Oklahoma City near area shops, restaurants, and medical centers. Seniors at Villagio of Oklahoma City will enjoy all of the amenities this big-city area offers while still enjoying a slice of suburban life.

Community Details

The staff at this community are trained in a variety of personalized care services, including diabetic care, incontinence care, ambulatory care, memory care, and medication management. Various community specialists make regular on-site visits to provide ancillary services.

All residents are served three meals a day in the restaurant-style dining room. Dietary accommodations can be made if residents have specific nutritional needs. In between meals, residents are encouraged to participate in on-site and off-site activities and events put on by staff...

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Tell us your senior care needs

Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.

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Amenities at Villagio of Oklahoma City

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
High Acuity Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Anytime Dining
Guest Meals
Meals Provided
Restaurant Style Dining

Room Amenities

Wheelchair Accessible Showers
Bath Tubs
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Ground Floor Units
Handicap Accessible

Facility Amenities

Dining

Café or Bistro
Private Dining Room

Transportation & parking

Complimentary Transportation
Property Convenient to Public Transit
Resident Parking Available
Uncovered Parking

Pets

Weight limit 21-30lbs
Dogs Allowed
Cats Allowed

Common areas

Private Bath
Outdoor Common Areas
Indoor Common Areas
Beauty Salon

Recreational areas

Arts and Crafts Center
Fitness Center
Jacuzzi
Piano or Organ

Services

Housekeeping
Beautician

Memory care

Secured Community
Designed Specifically to Accommodate Memory Loss
Enclosed Courtyard
Indoor Walking Paths

Languages spoken

English
Filipino
Spanish

Activities

Devotional Activities On-Site
Visiting Chaplain or Priest
Protestant Services
Art Classes

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Reviews for Villagio of Oklahoma City

3.6(22 reviews)
Write a Review
Cleanliness

3.7

Friendliness

3.8

Meals & Dining

3.1

Care Services

3.5

Activities

3.6

Staff

3.4

Value for Cost

3.7

Overall Experience
8
8
0
2
4
Date Submitted
3
4
7
Reviewer
0
18
4
0
Care Received
4
18
1-20 of 22 reviews
Sort by

1.0
Deeply concerned - Loved one of resident/client
Memory Care
March 19, 2023
Bad experience

My loved one was properly cared for, had to ask for them to bath and change bedding after 30 days each time. She lost a lot of weight because they don’t make sure anyone eats. She fell so many times she is scare to stand up! No compassion. My loved one fell backwards and her her head as I watched on the camera, an employee stood over her until help camel, showed her no compassion that she would be ok! All I could do was watch and cry, it seemed so unreal and cold! Residents go in and out of each other’s rooms. Male and female. This is not ok or safe. Seen women wearing men’s clothing. Every time I watched my loved one on playback on the camera fall and hit her head they did no evaluation and just stood her up and walked her out of the room for breakfast! Please do not remove this review, we have a right to let people know about our horrible personal experience.

Cleanliness

1

Friendliness

2

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


5.0
Jim B - Loved one of resident/client
Memory Care
February 16, 2023
Great staff

My parents were in Villagio and they really enjoyed it. The staff was helpful and the food was very good. I don't know why anyone would give a negative review because this place is very well kept and they do everything possible to take care of people during a difficult time in their life.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Kimberly S - Loved one of resident/client
Assisted Living
February 9, 2023
Great place

We have nothing but great things to say about Villagio! The staff has been so helpful. I would highly suggest this place. Perfect location. The food is above & beyond. The coffee bar is an extra bonus for residents.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


2.0
Susan - Loved one of resident/client
Assisted Living
July 14, 2022
Some staff are hateful and the food is often uneatable

No time to eat when the food is eatable. Food is not cut so clients can eat it. Doesn't get changed when needed. Sometimes bowel movement ignored until it hurts. Rough thinks clients are rag dolls.

Cleanliness

4

Friendliness

1

Meals & Dining

1

Care Services

2

Activities

No data collected

Staff

2

Value for Cost

No data collected


4.0
anonymous - Loved one of resident/client
Assisted Living
April 25, 2022
Verified Review
A good fit

We chose Villagio of Oklahoma City because the locaiton was right between work and home for me so I can stop by more often and we really liked their pricing. They do all inclusive type pay instead of having add on fees so it is more stable and that way we can budget. The room sizes are just fine for what she needs at her age. They have a big kitchen and you are able watch the chef prepare the food and my mom really likes the meals. They have quite a bit of activities provided. My mom is shy but the staff have encouraged her to come play bingo and she enjoys it. I would recommend the facility to others looking.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

5

Staff

5

Value for Cost

4


4.0
Anonymous - Toured community
Memory Care
February 24, 2022
Verified Review
tour of Villagio

we toured Villagio and upon first impression it was good. we did not choose this community because it was too far away.


0.5
Linda - Loved one of resident/client
Memory Care
February 23, 2022
Verified Review
Horrible Experience

They did not work out for us at all. It was an awful experience. There was no actual abuse, but there was lack of ability, lack of staff, lack of caring, lack of quality. I don't know if I could say enough bad things about it. We got our loved one out of there as fast as we could. He was found on the floor with no one around him. Most of the staff were Jamaican, and because of their accent, we couldn't' t understand what they were saying to us. I don't care for the administrator either. She was pompous and arrogant. And apparently she didn't even know what was happening in her own facility.

Cleanliness

0.5

Friendliness

0.5

Meals & Dining

0.5

Care Services

0.5

Activities

0.5

Staff

0.5

Value for Cost

0.5


4.0
Anonymous - Loved one of resident/client
Assisted Living
March 16, 2021
Verified Review
a good place to be

The staff seemed to care about the residence. The staff returned calls quickly when we left a message. I would recommend this community to others The community was neat and clean and well maintained

Cleanliness

No data collected

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

4.5


5.0
anonymous - Toured community
Memory Care
March 20, 2020
Verified Review
Review of Villagio of Oklahoma City

Villagio was a beautiful community. When I toured there was a lot of activities going on. The staff was friendly and knowledgeable. The lunch smelled wonderful.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
anonymous - Toured community
Memory Care
December 2, 2019

[Name removed] called me on the phone to discuss possible residency, and she asked if we could meet in an hour to take a tour, as she wasn't at the facility currently. She was prompt in arriving and very compassionate! She asked my Mom questions and directly spoke with her about her interests, health and abilities. She said that she could take both My mom (Diabetic - shots required and Dad Chemo Port with no problems). However, the actual rooms were very small. We realized that we would have to buy new furniture in order to move in as their current beds and Couch would never fit. The Villagio seemed to have a large variety of activities, and even had the Local Library come to bring books the residents might be interested in. The Facility was very nice, but we are concerned that rooms being so small would not be as much of a comfort as my Father progresses through Chemo and has to stay away from others if they are ill.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


0.5
Jennifer Blackburn - Loved one of resident/client
Memory Care
April 24, 2019
BEWARE OF THIS PLACE

BEWARE!!! This is the worst memory care facility! The staff are not caring and were very rough with my dad. They do not pay attention to the residence. On more than one occasion I personally had to go find a staff member to help residence in the common area. My dad fell over 40 times in one month due to lack of supervision. We ended up moving him to a different memory care facility where he did not fall one time in 30 days.

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


5.0
jbrownokc - Loved one of resident/client
Memory Care
July 1, 2018
Villagio - Great staff and beautiful community!

Villagio is a greal place with terrific staff!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
JB Brown - Loved one of resident/client
Memory Care
November 23, 2017
A really great place

Villagio staff really cares about the residents. Really a nice place with great staff, food and activities.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


1.0
cmitchc - Loved one of resident/client
Memory Care
April 26, 2017
If You Care About Your Loved One's Safety - Don't Take Them Here !

My 96 year old mother stayed here less than 1 week and feared for her safety. She was unable to stand my herself and needed help to transfer from one place to another. She said the staff was rough and "threw me around like a rage doll." We had to move her immediately. Another huge problem was that her call button never worked the 6 days she was there so she just had to wait until someone "checked" on her, which was about every 6 hours. Not nearly enough when you cannot go to the bathroom without assistance. Due to these circumstances, we could not give the required 30 days written notice to leave, so they did not refund any of our deposit or rent - we lost about $5,000. Very unfair.

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1

Response from Villagio of Oklahoma City

June 27, 2018

Good morning, I apologize for your experience, and would love to have the opportunity to learn more about it. If you would, please reach out to [removed] so that we can connect on the specifics. We are committed to doing everything we can to improve the customer experience. I hope to hear from you soon, Justin at Villagio


4.0
anonymous - Loved one of resident/client
Memory Care
August 21, 2016
Verified Review
My in laws like living at the Villagio!!

The staff are nice and they seem to care and think of this job as more than just a paycheck. The community is clean and it gets our recommendation. My Mother in law let me know the food is pretty good. There is plenty of activities to keep them busy.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
anonymous - Loved one of resident/client
Memory Care
December 30, 2014
Verified Review
excellent staff, need more activities

My father has complained a little about there not being enough activities. They do have some, but could use some more. The staff is really good at being accessible. I can contact them any time with any questions or issues and they are quick to respond and take care of it.

Cleanliness

4

Friendliness

5

Care Services

4

Activities

3

Value for Cost

5


4.0
anonymous - Loved one of resident/client
Memory Care
November 24, 2014
Verified Review
very good experience

The one thing that I would say Elmcroft of Quail Springs needs improvement on is their staffing. The ratio of staff to residents has not been where I feel it needs to be. However, I am aware that they are currently building up more staff so I am confident that this will be less of an issue in the near future. Overall though we are very happy with Elmcroft of Quail Springs and it has been a very good experience.

Cleanliness

5

Friendliness

5

Care Services

4

Activities

4

Value for Cost

4


5.0
Rita Minster - Loved one of resident/client
Memory Care
August 5, 2014
Verified Review
Beautiful home for memory care

Debbie at Elmcroft was amazing, helping us move dad in just four days!! We had to move him due to neglect and I was able to help with his move before I had to leave to go back home to California. The facility is clean, homey, well staffed with positive, truly loving people that treated dad like family from the moment he arrived. He felt right at home and is acting calm and friendly. I can now sleep at night not worrying about daddy. ,

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


1.5
C A - Loved one of resident/client
Memory Care
January 30, 2014
Verified Review
Did not have a good experience here

We had quite a few issues with this community, and were not happy with it at all. The staff were friendly, and tried to be helpful, but just did not seem very competent. We really had to stay on top of them to make sure things like regular cleaning took place. We also did not like that during the weekends they had temporary staff come in who had no personal connection with the residents. When we were selecting a community we had 3 main requirements. We wanted her clean, safe, and active. We were very disappointed in the level of activity here. When we toured it looked like they had all sorts of things planned, and marked on their whiteboard, but after she had been here a while we noticed that there was barely any participation, and the staff did not seem to actively encourage more people to join. And in terms of safety we never felt that the building was particularly secure. They locked it at night and you had to use a code to get in, but EVERYONE knew the code, and they'd tell anyone who asked. The building also very empty and unwatched at night. They also had a water line break, and it took them a month to get it taken care of, and during that time they would just crowd all the memory care patients into a common area for most of the day. And last of all were the problems with cleanliness. We would often come in and find Mom in bed in her clothes from the previous day, or find that her bathroom was dirty. We were paying to make sure that she had help getting changed in the mornings and evenings, and this was obviously not something that was happening regularly. I would NOT recommend this place to anyone else.

Cleanliness

2

Friendliness

3

Care Services

2.5

Activities

1.5

Value for Cost

1.5

Response from Villagio of Oklahoma City

December 19, 2017

The Villagio team would like to point out that this post was prior to our ownership of the community. Please consider new ownership and management when evaluating your options. Please visit www.villagioliving.com for further details.


5.0
Janice - Loved one of resident/client
Memory Care
September 4, 2013
Verified Review
Happier environment, but hoping care will improve

There are a lot of things I like about it but there are a lot of things that really really need improvement. The best thing about it I think is the apartment, the bedroom is big and roomy, it's easy to get a wheelchair in and out of the bathroom and it's newly renovated. Of all the places we looked at, this had the nicest apartment we saw. The care they're getting could be a lot better. One thing that happens when you talk to them is they'll say "Absolutely, no problem" and then nothing happens. I think part of the problem is this place has been taken over, there aren't a lot of residents and as a result they don't have enough staff. They aren't cleaning their apartment like I thought they were supposed to and according to my mother they aren't bathing my dad twice a week but I can't really be sure because she's a little out of it and you can't be 100% sure of what they're saying. The food could be a lot better, its edible, but it's not particularly good. One of the reasons we put our parents here was they allow smoking out on their courtyard where my mother can go out anytime she wants. We don't want to move them because it would be unsettling for them, I'm oping over time they'll get more staff and things will improve.

Cleanliness

4

Friendliness

5

Care Services

2.5

Activities

5

Value for Cost

5


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Frequently Asked Questions about Villagio of Oklahoma City

Villagio of Oklahoma City offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

Villagio of Oklahoma City has received an average review rating of 3.6 based on 22 reviews. See all reviews.

Call (405) 755-6469 to reach a resident at Villagio of Oklahoma City.

To reach a resident at Villagio of Oklahoma City call: (405) 755-6469



The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.