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Sand Sage of West Plains

701 N Council Rd, Oklahoma City, OK 73127

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Anonymous - Resident/client
5.0
Sand Sage Review

They get 5 tars for all categories. Everyone is nice and very accommodating, administrators and employees both. It's quiet and peaceful. I would surely recommend Sand Sage of West Plains to anybody who is looking.... Read more

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About the facility Sand Sage of West Plains

Whether your loved one needs independent or assisted living, Emerald Square Senior Living in Oklahoma City, Oklahoma, offers a worry-free and caring environment with plenty of thoughtful amenities. Residents thrive in this active community that focuses on wellness of mind and body.

Less than 20 minutes from downtown, Emerald Square is close to the conveniences of a large city but far enough away from the bustle to provide a serene setting. Lake Overholser and the Stinchcomb Wildlife Refuge aren’t far away, a nature lover’s dream. Meanwhile, OKC Outlets is just down the street, a shopping mall with popular retailers and restaurants.

For veterans, the Oklahoma City VA Health Care System is less than 10 miles away, and other health care providers are in proximity to the community.

Emerald Square Senior Living Services and Amenities

In the independent living neighborhood, seniors reside in cottages with a garage, kitchen, washer and dryer, living room, and dining room. Housekeeping and maintenance services mean more time for fulfilling activities and excursions. Scheduled transportation is available for off-site trips.

Additionally, an exercise room is open 24 hours a day, seven days a week; beauticians provide services at an on-site beauty salon; and wellness programs and social events invite residents to...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.
Sand Sage of West Plains is a community within Integral Senior Living Management Group properties. See all Integral Senior Living Management Group communities.

Pricing for Sand Sage of West Plains

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo
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1 Bedroom
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours at Sand Sage of West Plains

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28
May
Mon
29
May
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30
May
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31
May
Thu
1
Jun

Amenities at Sand Sage of West Plains

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
High Acuity Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Vegetarian
Guest Meals
Meals Provided
Room Service

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Ground Floor Units
Handicap Accessible
Air Conditioned

Facility Amenities

Transportation & parking

Complimentary Transportation
Property Convenient to Public Transit
Resident Parking Available
Transportation at Cost

Pets

Weight limit 21-30lbs
Dogs Allowed
Cats Allowed

Common areas

Private Bath
Outdoor Common Areas
Indoor Common Areas
Beauty Salon

Recreational areas

Fitness Center
Game Room
Raised Garden Beds

Services

Housekeeping
Beautician
Grocery Shopping and Errands
Laundry Service / Drycleaning

Memory care

Secured Community
Enclosed Courtyard

Languages spoken

English

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Day Trips and Outings
Happy Hour

Reviews for Sand Sage of West Plains

3.8(30 reviews)
Write a Review
Cleanliness

3.9

Friendliness

3.9

Meals & Dining

4.4

Care Services

3.6

Activities

3.7

Staff

4.2

Value for Cost

3.7

Overall Experience
12
11
2
2
3
Date Submitted
3
6
9
Reviewer
3
15
10
1
Care Received
8
22
1-20 of 30 reviews
Sort by

5.0
Anonymous - Resident/client
Assisted Living
May 24, 2023
Verified Review
Sand Sage Review

They get 5 tars for all categories. Everyone is nice and very accommodating, administrators and employees both. It's quiet and peaceful. I would surely recommend Sand Sage of West Plains to anybody who is looking.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Donna - Loved one of resident/client
Assisted Living
April 4, 2023
Verified Review
Excellent.

They are fantastic to work with and to let us know any changes with [name removed]. He is content with them and likes where he is. I told my girls if they needed to put me somewhere Emerald is perfect. I would 100 percent, recommend to others.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Tom W - Industry reviewer
Assisted Living
December 6, 2022
Care is amazing

The care at Emerald Square is amazing the staff really care about there residents they go out of there way to care for them just like they where family. The community is clean the house keeping department is awesome.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


4.0
anonymous - Loved one of resident/client
Assisted Living
October 27, 2022
Verified Review
Our experience

They are going through a lot of changes (TOTAL management change in the last 2 months). They said a lot of things when we signed up, that really hasn't been accurate. Staffing has been a issue for them. Short staffed means the residents don't get the attention they may need. My mom does like the food better than her previous facility. The cost savings, for us was worth the move.

Cleanliness

5

Friendliness

4

Meals & Dining

5

Care Services

3

Activities

5

Staff

4

Value for Cost

5


4.0
Anonymous - Loved one of resident/client
Assisted Living
October 18, 2022
Verified Review
Recommended

This facility is good. They're doing some remodeling right now, so things are a bit more of a mess than usual. But that's understandable. The staff is friendly, I like them. They do offer activities, but my loved one just doesn't participate. The food is good, but they don't give a menu for the residents to know what is being served for each meal. There also aren't any options, they serve one meal for each breakfast, lunch, and dinner. No choices, whatever they serve is what the residents get. My loved one isn't thrilled about that, but still says the food is good. This facility is a great option for someone who is on a limited budget. I would recommend them to friends and family.

Cleanliness

3

Friendliness

4

Meals & Dining

4

Care Services

4

Activities

4

Staff

4

Value for Cost

5


4.5
Anonymous - Toured community
Assisted Living
October 10, 2022
Verified Review

I toured this community and it was nice. It's clean, the staff was very friendly, our tour was nice. The only reason we decided on a different facility is the location, this one was further from home than we wanted.


5.0
Slade - Toured community
Assisted Living
May 21, 2022
A charming community

I was pleasantly surprised when going to Emerald Square. I couldn't believe how pretty the interiors were as well as the friendliness of the staff. They are much more updated than others in the price range. The cottage homes are spacious and well appointed.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

4

Staff

5

Value for Cost

5


0.5
Craig P - Loved one of resident/client
Assisted Living
February 24, 2022
Verified Review
nightmare on elm street

I would not recommend Emerald Square to anyone. it's a nightmare, stay away.

Cleanliness

2

Friendliness

2

Meals & Dining

2

Care Services

0.5

Activities

No data collected

Staff

0.5

Value for Cost

0.5


5.0
anonymous - Resident/client
Independent Living
September 13, 2021
Verified Review
Nice requirement community

The cottages on the independent living side are nice and spacious. The staff so far have been very friendly, and the dining service is good but the meal quality could use some improvements.

Cleanliness

5

Friendliness

5

Care Services

No data collected

Activities

No data collected

Staff

5

Value for Cost

5


2.0
Paula - Loved one of resident/client
Independent Living
November 18, 2020
my review

The communication from the facility was not good. I found out my mother had a back injury at the facility and we were not told until after she passed away. I would definitely no recommend this community. When we received her belonging there were items missing and they cracked her TV.

Cleanliness

2

Friendliness

3

Care Services

1

Activities

2

Value for Cost

1


0.5
Christina Reyes - Loved one of resident/client
Independent Living
January 1, 2019
Look Elsewhere

If you care about your loved one you will keep them far away from this facility. They have rude, untrained staff members in every position, the food is awful, the building is in disrepair, medications mysteriously disappear, and safety is an ongoing issue. A resident was recently killed on busy Council Road due to inattentive staff and an unauthorized exit. Almost every assisted living in the OKC area is better than this one; save your loved one from the poor living conditions at Emerald Square and continue your search.

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


5.0
Marie - Toured community
Independent Living
September 12, 2017
Wonderful Assisted Living Facility

I toured the facility for my aunt and was very impressed with the homey feel, the good smell (fresh baked bread), the cleanliness, and friendliness of the staff. They seemed to be glad they worked there. My aunt has chosen to move in. I would recommend this place to anyone deciding to move their family and and loved ones into.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
anonymous - Loved one of resident/client
Independent Living
May 10, 2017
Verified Review
They make an effort to do what they can

I think they could brighten up the community a little more. The atmosphere seems gloomy. The caregivers seem to be doing what they can to care for my husband. He is not fond of the food, however they are doing what they can to accommodate his requests and they bring his food to his room. The community is clean and they do make his bed. They do offer daily activities. Some family members do not think this community is in a good neighborhood. I would recommend this community.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


3.0
anonymous - Toured community
Independent Living
April 28, 2017

We thought the facility was very nice and the staff was very friendly. I am disappointed that they did not quote the pricing correctly to us. We were quoted the price for one person even though my Mom and Dad were both touring and were clearly going to be living there. When we got home we saw in the paperwork an added cost for the second person. So I called the next day to check the cost. I asked if they could give me the cost for the cottages and told them that my Mom and Dad would be living in the cottage. I was still quoted the one person rate. When I asked is there an added cost for the second person and was told yes and only then was I told of a second person cost. If this cost was only a few hundred dollars maybe it wouldn't have been a big deal but it was eleven hundred dollars more.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


5.0
anonymous - Toured community
Independent Living
April 24, 2017
Verified Review
Care for Dad

We toured this community for the care of my father. The staff was nice and able to answer the questions that we had. This community. is clean and they had a good list of nice activities that are offered. The menu was appealing with a large variety. This is a community that families might consider for good care for a loved one.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


1.0
Eric D - Loved one of resident/client
Independent Living
March 14, 2017

My mom lived here for just under a year until I moved her out in Feb. 2016. The staffing, environmental, food, nursing, and general overall conditions were okay when she moved in. Everything kept getting worse and worse. I didn't realize how bad things had gotten until I noticed all the rooms that were vacant. Most of their residents don't have the family or the finances to help them move out and into a better facility. But every time a resident does move out that's less money for them to run the business properly, which makes it harder for them to get a new tenant, and conditions deteriorated quickly. Staffing... the front desk is not manned, one person serving everyone's meals, pendant call alarms not answered, residents yelling for help from the various hallways, the BRAND NEW management scrambling looking for their aides, and a maintenance man who knows every way NOT to fix something. Where does one begin... I'm just glad my mom is no longer there. I should've set up hidden cameras early on instead of near the end of my mom's stay there. But I did capture these fantastic videos... Two employees attempting to [Removed] food. This is just after I had moved my mom out but still in the process of cleaning out the unit. The reason they didn't take anything is because I had emptied out the fridge. Oh yes, plenty of food was [Removed] while my mom was there. Here's a link to the video (1 minute and 4 seconds into the video is where it starts)... [removed] Here is a video of a staff member helping my mom to bed. Some of the staff are worse, some are better, and some are really great. I'd say this is in the middle for Emerald Square... [removed]

Cleanliness

1.5

Friendliness

1

Care Services

1.5

Activities

0.5

Value for Cost

0.5

Response from Sand Sage of West Plains

March 20, 2017

Eric, We are very sorry to hear that you had unfavorable experience during your mother’s stay at Emerald Square. We continually strive to provide our residents and families the best quality service possible and is appears we did not accomplish this goal. If you would like to discuss your particular incident, please feel free to contact us to discuss your concerns in greater detail.


3.5
anonymous - Loved one of resident/client
Independent Living
January 18, 2017
Verified Review
Things are going good.

This community does not offer as many activities as my mother in law would like. She is living in independent living and the activities are offered in a small room in the assisted living area. They do get involved in some of the activities honoring veterans. She does not like the food as she has said it seems like institutional food. The staff are nice, however they do have a lot of turnover. The community is clean safe and equipped to care for the residents.

Cleanliness

3.5

Friendliness

3.5

Care Services

3.5

Activities

3.5

Value for Cost

3.5


3.0
anonymous - Toured community
Independent Living
January 17, 2017

Enjoyed the visit. It was cut short as we had something come up. We did visit the assisteant living center and loved the interaction they had with residents and the activities that they coordinated. Had a concern about independent living residents having transportation back and forth to the doctors office. This place doesn't offer that service for independent living residents.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


3.5
anonymous - Toured community
Independent Living
September 27, 2016
Verified Review
My tour!

This is a clean older community and we had a good tour. The staff were nice. They offer daily activities. This community did feel more institutional.

Cleanliness

3.5

Friendliness

3.5

Care Services

3.5

Activities

3.5

Value for Cost

3.5


4.0
anonymous - Toured community
Independent Living
September 19, 2016
Verified Review
Nice Tour!

The community at Emerald Square was nicely kept. The staff that offered the tour were very friendly and courteous. The staff did a nice job of sharing all that the community had to offer and addressed all of my questions.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


Viewing 1-20 out of 30 reviews

Neighborhood around Sand Sage of West Plains

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about Sand Sage of West Plains

Sand Sage of West Plains offers Studio and 1 Bedroom. Learn more.

Sand Sage of West Plains has received an average review rating of 3.8 based on 30 reviews. See all reviews.

Call (405) 603-9000 to reach a resident at Sand Sage of West Plains.

To reach a resident at Sand Sage of West Plains call: (405) 603-9000



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.