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VERIFIED PARTNER

Trustwell Living at Rock Run Place Assisted Living

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3320 Executive Dr, Joliet, IL 60431

9.1
Review score
57 reviews
Add review
9.1
Review score
57 reviews
5 star
45%
4 star
30%
3 star
9%
2 star
9%
1 star
7%
See all reviews
8.8
Review score
1869 reviews
46 facilities
For pricing & availability:
(866) 374-4058
Trustwell Living at Rock Run Place Assisted Living
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Trustwell Living at Rock Run Place Assisted Living community exterior
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Anonymous
-
Family/friend
5.0
Recommended
My loved one is currently a resident at Trustwell Living at Rock Run Place Assisted Living and everything has been very good for him at this facility so far. The cleanliness and friendliness are great. I would recommend this facility to others.

About the facility
Trustwell Living at Rock Run Place Assisted Living

Rock Run Place offers a home like setting and cheerful smiles from our professional staff who greet you everyday. Assisted Living and Memory Care levels of care are available on our campus.


Our peaceful setting, restaurant style dining experience, activities and beautiful setting combine
to create a wonderful living environment everyday. Our genuine caring staff, home style meals, daily
activities add to our residents' experience. They will tell you they appreciate all the options while
living at an Enlivant community. Through special
events, activities, clubs and ongoing cultural enrichment programs, we offer unlimited opportunities for you to get to know other residents and us.
Call to set up an appointment for a tour because we
delight in showing you our home.

Senior living options offered

Assisted Living

Pricing
for Trustwell Living at Rock Run Place Assisted Living

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
Unlock pricing
1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Trustwell Living at Rock Run Place Assisted Living

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Trustwell Living at Rock Run Place Assisted Living community exterior
Trustwell Living at Rock Run Place Assisted Living

3320 Executive Dr, Joliet, IL 60431

StoryPoint Romeoville
StoryPoint Romeoville

605 Edward Dr, Romeoville, IL 60446

The Timbers of Shorewood
The Timbers of Shorewood

1100 N. River Road, Shorewood, IL 60404

American House Cedarlake community Entrance
American House Cedarlake

14800 Van Dyke Road, Plainfield, IL 60544

9.1
Review score
57 reviews
9.1
Review score
57 reviews
5 star
45%
4 star
30%
3 star
9%
2 star
9%
1 star
7%
9.7
Review score
155 reviews
9.7
Review score
155 reviews
5 star
62%
4 star
22%
3 star
6%
2 star
5%
1 star
5%
9.7
Review score
82 reviews
9.7
Review score
82 reviews
5 star
76%
4 star
11%
3 star
7%
2 star
1%
1 star
5%
8.9
Review score
74 reviews
8.9
Review score
74 reviews
5 star
59%
4 star
26%
3 star
8%
2 star
3%
1 star
4%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
--
Studio
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedroom
--
2 bedroom
--
2 bedroom
--
2 bedroom
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

Fee Discount

Reduces entrance fees required upon move in

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Assisted Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Independent Living

Care types offered

2

Assisted Living, Independent Living

Reviews

for Trustwell Living at Rock Run Place Assisted Living

9.1Review score57 reviews
9.1
Review score
57 reviews
5 star
45%
4 star
30%
3 star
9%
2 star
9%
1 star
7%
Trustwell Living
8.8
Review score1869 reviews46 communities
Write a review
A Place for Mom has scored Trustwell Living at Rock Run Place Assisted Living with 9.1 out of 10 using our proprietary review score based on 18 reviews in the last 2 years. Over all time, Trustwell Living at Rock Run Place Assisted Living has 57 reviews with an average "overall experience" of 3.9 out of 5.
Overall Rating
3.9
Cleanliness
4.2
Friendliness
4.2
Care Services
3.8
Staff
4.4
Meals & Dining
3.9
Activities
4.0
Value for Cost
3.9
A Place for Mom has scored Trustwell Living at Rock Run Place Assisted Living with 9.1 out of 10 using our proprietary review score based on 18 reviews in the last 2 years. Over all time, Trustwell Living at Rock Run Place Assisted Living has 57 reviews with an average "overall experience" of 3.9 out of 5.
Parent company
Trustwell Living
8.8
Review score1869 reviews46 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 57 reviews
Anonymous - Family/friend
Assisted Living
February 17, 2024
3.0
Verified Review
Not recommended
My loved one was a resident at Trustwell Living at Rock Run Place and overall the experience was okay. I would not recommend the facility to others.
Cleanliness
3
Friendliness
4
Care Services
2
Staff
2
Meals & Dining
3
Activities
1
Value for Cost
3
Shirley
Assisted Living
January 11, 2024
5.0
Everything he needs
Our family looked at several places for my uncle. I should have started with A Place for Mom because they found several nice places for us to look at and he choose Trustwell Living . It has all the things my uncle needs and he likes the food.
Cleanliness
5
Friendliness
4
Care Services
5
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
4
Anonymous - Family/friend
Assisted Living
December 14, 2023
5.0
Verified Review
Recommended
My loved one is currently a resident at Trustwell Living at Rock Run Place Assisted Living and everything has been very good for him at this facility so far. The cleanliness and friendliness are great. I would recommend this facility to others.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Deborah - Family/friend
Assisted Living
May 12, 2023
2.0
Verified Review
Our families experience is good
Our experience has been far from stellar. And two weeks ago I was locked in the building for 20 minutes. The two staff members on duty (it took me 15 minutes to find one and her excuse was that there are only two of us here right now) could never get all the clients out in a fire or other emergency. And I'm pretty sure you can't lock people in public buildings. This they have down in all of the common areas. But individual room cleaning is also supposed to happen weekly and for the first few weeks this was not being done. Now it is, or they know that I mostly visit only on weekends and have adjusted their schedules accordingly. The staff are awesome but there is not enough of them by about 1/2. They do seem to take a lot of unauthorized breaks I think. I will be addressing the staff "lounging and eating" in the common activity areas today. I mean he is there because I just couldn't do it anymore, but that is supposed to be their job. He still does not get showered twice a week, he had some skin lesions upon arrival that were diagnosed and had treatment and they tried to send him to ER after they neglected the treatment plan that was clearly In his case notes. Now they might be afraid to call me. Now while I have to consider the source, this is his #1 complaint. No meals are ever served warm always cold. There is clearly now enough help at meal times. I have only been there during that time twice but they started pouring 60 lemonades at 5 which is supposed to be when the meal starts. And one person was doing this. The next time all the residents had been served plates but no drinks were available. There is a monthly activity list that is transcribed daily for common areas and elevators. But at least half of these activities are false and never occur. The cost is average here for what we looked at. I liked that memory care is located right across the parking lot as some facilities didn't even have memory care. But if there are some strong improvements and very soon, we will be looking elsewhere.
Cleanliness
4
Friendliness
5
Care Services
1
Staff
5
Meals & Dining
1
Activities
1
Value for Cost
2
Response from Trustwell Living at Rock Run Place Assisted Living
May 15, 2023
Hi Deborah, Thank you for the review. We take feedback very seriously, and we’ll be passing your review along to the team at Rock Run Place - AL. It’s our goal to always provide a safe environment for our residents, and we’re sorry that we’re coming up short. If you have any additional feedback, feel free to give us a call at 1-844-365-4826 so we can better understand your experience. Thank you again! – Team Enlivant
Anonymous - Family/friend
Assisted Living
May 9, 2023
4.0
Verified Review
Great Place!
My loved one is currently a resident at Rock Run Place. The staff is very friendly. The housekeeping is very clean. As far as the food, I would rate it 4.0 most of the time. The food is good, according to my loved one. I would recommend this facility to my own family and friends. It's a great place and would be the place that I would choose to go to if I needed any assistance care.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Response from Trustwell Living at Rock Run Place Assisted Living
May 10, 2023
Thanks for the review and feedback! We appreciate you taking the time to share with us, and we’re so glad to hear our team is fantastic. Thank you again! – Team Enlivant
anonymous - Family/friend
Assisted Living
April 13, 2023
4.0
Verified Review
Rock Run Place review
The local staff is amazing. Everyone is so kind, caring and friendly. They take really good care of my mom and stepdad and even bring ice water for their cat whenever they come to their apartment! The activity director is terrific and does a wonderful job!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
4
Response from Trustwell Living at Rock Run Place Assisted Living
April 13, 2023
Thanks for the review and feedback! We appreciate you taking the time to share with us, and we’re so glad to hear our team is fantastic. Thank you again! – Team Enlivant
M G - Family/friend
Memory Care
March 7, 2023
2.0
Verified Review
Think Twice
I'm not impressed with the community. I felt it was going to better than what it is. The community uses a point system for the care, and this raise the payment of care up each month. The staff communication with the family on the management side is good; however, the caregivers have a lack of communication internally with other staff.
Cleanliness
3
Friendliness
4
Care Services
2
Staff
3
Meals & Dining
1
Activities
2
Value for Cost
1
Response from Trustwell Living at Rock Run Place Assisted Living
March 9, 2023
Hi, thank you for the feedback. We’re disappointed to see this, and if you have any details to share, feel free to give us a call at 1-844-365-4826 so we can better understand. Thank you again! – Team Enlivant
BP - Family/friend
Assisted Living
December 2, 2022
4.0
Verified Review
Rock Run Assisted Living Facility - Joliet
I picked this community, because it was in the Joliet area and excellent tour of the facility. From my perspective the staff was very responsive to my loved ones calls and checked on them frequently. Also the transportation to the doctors appointments were superb. My loved one constantly complained about the quality of their meals. It was very conveniently located, and the staff was very friendly too.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
2
Activities
5
Value for Cost
3
DS - Family/friend
Assisted Living
October 17, 2022
5.0
Verified Review
Just What We Were Looking For
My loved one loves it here. The staff are amazing! This was an easy transition for my loved one as well. The food is fantastic. There are three meals a day served and there are choices. Some of the activities include: bingo, special events, happy hour, and more for the residents to participate in. The staff are very easy to talk to if the family has any questions about our loved one's care.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Trustwell Living at Rock Run Place Assisted Living
October 18, 2022
Thanks for the review and feedback, DS! We appreciate you taking the time to share with us, and we’re so glad to hear that you’re so happy with your loved one's care. Thank you again! – Team Enlivant
anonymous - Family/friend
Assisted Living
October 12, 2022
5.0
Verified Review
a nice community
We have noticed such a huge change with our loved one since she started her physical therapy. She is absolutely thriving - the physical therapist is top notch, he is so gentle and compassionate with our loved one and the other residents. He is the best thing to of happened to our loved one. Even though our loved one does not participate in the activities they always have a ton of different things going on. Based on the experience we have had so far we would absolutely recommend Rock Run Place to other families.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
5
Response from Trustwell Living at Rock Run Place Assisted Living
October 13, 2022
Thanks for the review and feedback! We appreciate you taking the time to share with us, and we’re so glad to hear your loved one is thriving. Thank you again! – Team Enlivant
anonymous - Family/friend
Assisted Living
September 15, 2022
4.5
Verified Review
Great facility
I would tell the others looking that the staff are extremely friendly. They are constantly going out for lunches and things, I even went to luau here. The facility is very clean and the staff listen to everything that I say. I did hear one comment from the bus driver that I did not like, but I never said anything. I would definitely recommend Rock Run Place.
Response from Trustwell Living at Rock Run Place Assisted Living
September 19, 2022
Thanks for the 4.5 stars! We appreciate it. – Team Enlivant
anonymous - Family/friend
Assisted Living
August 30, 2022
4.0
Verified Review
a nice community
Right when we saw Rock Run Place we noticed just how nice and well organized it was. The receptionist ladies up at the front are very nice and based on the experience we have had so far we would recommend this community to other families.
Cleanliness
5
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
5
Activities
5
Value for Cost
4
Response from Trustwell Living at Rock Run Place Assisted Living
August 30, 2022
Thanks for the 4 stars! We appreciate it. – Team Enlivant
M G - Toured community
Memory Care
August 29, 2022
3.0
Verified Review
My Tour Experience at Rock Run Place-AL
The community needs painting in the commons areas. The units were very small here. The staff were very nice.
Response from Trustwell Living at Rock Run Place Assisted Living
August 29, 2022
Hi MG, Thank you for the feedback. We’re disappointed to see this, and if you have any details to share, feel free to give us a call at 1-844-365-4826 so we can look into this. Thank you again! – Team Enlivant
Anonymous - Toured community
Assisted Living
April 13, 2022
5.0
fun community
we were welcomed with "happy hour" and an accordion player. there were many residents in the dining room smiling, enjoying pizza and a happy hour drink. everyone was happy, healthy, a great place, friendly staff!!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Activities
5
Value for Cost
5
Joan R - Resident/client
Assisted Living
April 11, 2022
5.0
Rock Run is a caring and lovely place to live. it is now my "home" and I have made many new friends. the staff are great - especially the activity staff.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
John P - Resident/client
Assisted Living
April 11, 2022
5.0
everything is very good here! staff, kitchen, dining room. maintenance are all very nice! they listen to your needs! nurses also!
Cleanliness
5
Friendliness
4
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Anonymous - Resident/client
Assisted Living
April 11, 2022
4.0
very pleased with activities and coordinator. new manager is "present" and welcomes suggestions and concerns. surroundings are very beautiful.
Cleanliness
4
Friendliness
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
4
Gail K - Resident/client
Assisted Living
March 28, 2022
5.0
I am very content and satisfied here at Rock Run Place. I am satisfied with the food and other activities offered. A lot of satisfaction with services.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Dennis - Toured community
Memory Care
February 4, 2022
4.0
Verified Review
tour review
anonymous - Family/friend
Assisted Living
January 13, 2022
5.0
Verified Review
I would recommend
We chose Rock Run Place because of the convenience as well as the pricing. The room sizes at the facility were adequate for what he needed. They do offer different size rooms based on how much you are willing to pay. The only concern we had was with the after hours security of the facility. Overall the staff were great and I would recommend to others looking.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Activities
4
Value for Cost
4
Viewing 1-20 out of 57 reviews

Amenities
at Trustwell Living at Rock Run Place Assisted Living

Healthcare Services

  • Medication Management
  • Staffing & Ancillary Services
  • Incontinence Care
  • Memory Care
  • Diabetic Care
  • Non-Ambulatory Care

Meals & Dining

  • Anytime Dining
  • Restaurant Style Dining
  • Room Service
  • Special Dining Programs
  • Low / No Sodium
  • Meals Provided
  • No Sugar
  • International Cuisine
  • Professional Chef
  • Vegetarian

Room Amenities

  • Air Conditioned
  • Handicap Accessible
  • Ground Floor Units
  • Cable or Satellite TV
  • Wi-Fi/high-speed internet
  • Respite or Short Term Stays Offered
  • Kitchenette
  • Wheelchair Accessible Showers

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Property Convenient to Public Transit
  • Uncovered Parking
  • Complimentary Transportation
  • Resident Parking Available

Pets

  • Pet Care Available
  • Dogs Allowed
  • Cats Allowed

Common areas

  • Library
  • TV Lounge
  • Beauty Salon
  • Main Street Shops
  • Outside Patio
  • Indoor Common Areas
  • Central Fireplace
  • Outdoor Common Areas
  • Barber Shop
  • Meeting Room
  • Private Bath

Recreational areas

  • Arts and Crafts Center
  • Game Room
  • Billiards Lounge
  • Movie or Theater Room
  • Raised Garden Beds
  • Piano or Organ

Services

  • Beautician
  • Housekeeping
  • Laundry Service / Drycleaning

Languages spoken

  • Spanish
  • English

Activities

  • Wine Tasting
  • Stretching Classes
  • Holiday Parties
  • Karaoke
  • Happy Hour
  • BBQs or Picnics
  • Other Religious Services
  • Mormon/LDS Services
  • Live Well Programs
  • Live Musical Performances
  • Trivia Games
  • Activities Off-site
  • Intergenerational Programs
  • Educational Speakers / Life Long Learning
  • Gardening Club
  • Pet-focused Programs
  • Catholic Services
  • Day Trips and Outings
  • Birthday Parties
  • Brain fitness / Dakim
  • Devotional Activities On-Site
  • Community Service Programs
  • Dances
  • Visiting Rabbi
  • Cooking Classes
  • Protestant Services
  • Live Dance or Theater Performances
  • Activities On-site
  • Devotional Activities Offsite
  • Visiting Chaplain or Priest
  • Forever Fit
  • Jewish Services
  • Art Classes

Neighborhoods
around Trustwell Living at Rock Run Place Assisted Living

See what the neighborhood has to offer and what’s nearby:
Trustwell Living at Rock Run Place Assisted Living in google map

Frequently Asked Questions
about Trustwell Living at Rock Run Place Assisted Living

Trustwell Living at Rock Run Place Assisted Living offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Trustwell Living at Rock Run Place Assisted Living 9.1 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (815) 729-4773 to reach a resident at Trustwell Living at Rock Run Place Assisted Living.

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0%
Studio, 1bd
Heritage Woods of Plainfield is an affordable assisted living community serving adults 65 or older, fully certified by the Illinois Department of Healthcare and Family Living. Situated in Northwest Will County, Illinois about 35 miles southwest of Chicago, Heritage Woods is a lovely supportive...
The Cottages of New Lenox community exterior

The Cottages of New Lenox

1023 S Cedar Rd, New Lenox, IL 60451
Starting at $X,XXX+ monthly
8.2
Review score
37 reviews
8.2
Review score
37 reviews
5 star
46%
4 star
19%
3 star
16%
2 star
8%
1 star
11%
Studio, Semi-Private
The Cottages of New Lenox is an assisted living and memory care community located in New Lenox, IL, in Will County. The community has been specially created to resemble the type of family home where most residents will have lived all of their lives, helping them to adapt to this next stage of...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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