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Ciel Senior Living at Plainfield

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12446 South Van Dyke Road, Plainfield, IL 60585

9.2
Review score
86 reviews
Add review
9.2
Review score
86 reviews
5 star
40%
4 star
41%
3 star
12%
2 star
0%
1 star
7%
See all reviews
8.4
Review score
433 reviews
12 facilities
For pricing & availability:
(866) 374-4058
Ciel Senior Living at Plainfield
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Ciel Senior Living at Plainfield community exterior
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JL
-
Loved one of resident/client
5.0
Overwhelming positive experience!
We recently moved our loved one into Ciel's memory care facility. Was it an perfect experience, no it was not; however, the overall sense of urgency the management has, and care of the staff towards the residents is just simply outstanding. I would not hesitate for a second to recomme

About the facility
Ciel Senior Living at Plainfield

Homey, Craftsman-style architecture paired with stylish, chic interiors create a truly unique atmosphere that can only be found at Ciel Senior Living of Plainfield — a community offering assisted living and memory care services in Plainfield, Illinois. Residents can age in place while enjoying an array of luxurious amenities and services. Take your pup for a stroll through the courtyard — we are pet-friendly after all — or chat with loved ones while gathering around the crackling fireplace. Let us help you live the best life possible, here at Ciel Senior Living of Plainfield.

Community Services and Amenities

Forget the stress of household chores. Our professional and friendly associates offer regular housekeeping, laundry, and maintenance services in order to keep your home in great condition. Gourmet and nutritious meals are prepared fresh by our professional chef and team daily. Residents can choose from a variety of menu options in order to satisfy their personal preferences and dietary restrictions. Chat with friends and family while savoring every bite in our elegant and spacious dining room.

Experienced and empathetic caregivers are available on-site 24 hours a day, seven days a week offering a variety of services, which include diabetic, ambulatory, and incontinence care as well...

Read more

Senior living options offered

Assisted Living

Memory Care

Pricing
for Ciel Senior Living at Plainfield

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Ciel Senior Living at Plainfield

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Ciel Senior Living at Plainfield community exterior
Ciel Senior Living at Plainfield

12446 South Van Dyke Road, Plainfield, IL 60585

The Timbers of Shorewood
The Timbers of Shorewood

1100 N. River Road, Shorewood, IL 60404

StoryPoint Romeoville
StoryPoint Romeoville

605 Edward Dr, Romeoville, IL 60446

American House Cedarlake community Entrance
American House Cedarlake

14800 Van Dyke Road, Plainfield, IL 60544

9.2
Review score
86 reviews
9.2
Review score
86 reviews
5 star
40%
4 star
41%
3 star
12%
2 star
0%
1 star
7%
9.8
Review score
88 reviews
9.8
Review score
88 reviews
5 star
76%
4 star
11%
3 star
7%
2 star
1%
1 star
5%
9.7
Review score
166 reviews
9.7
Review score
166 reviews
5 star
63%
4 star
22%
3 star
6%
2 star
4%
1 star
5%
9.4
Review score
79 reviews
9.4
Review score
79 reviews
5 star
60%
4 star
24%
3 star
8%
2 star
4%
1 star
4%
Studio
Starting at $X,XXX/mo
Studio
--
Studio
Starting at $X,XXX/mo
Studio
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Independent Living

Amenities
at Ciel Senior Living at Plainfield

Healthcare Services

  • Staffing & Ancillary Services
  • Medication Management
  • Non-Ambulatory Care
  • Incontinence Care
  • Memory Care
  • Diabetic Care

Meals & Dining

  • Vegetarian
  • Guest Meals
  • Vegan
  • Special Dining Programs
  • No Sugar
  • Room Service
  • Low / No Sodium
  • Meals Provided
  • Professional Chef
  • Restaurant Style Dining

Room Amenities

  • Handicap Accessible
  • Wi-Fi/high-speed internet
  • Air Conditioned
  • Respite or Short Term Stays Offered
  • Kitchenette
  • Cable or Satellite TV
  • Wheelchair Accessible Showers
  • Ground Floor Units

Community Amenities

On-site dining options

  • Café or Bistro
  • Private Dining Room

Transportation & parking

  • Resident Parking Available
  • Complimentary Transportation
  • Uncovered Parking
  • Transportation at Cost

Pets

  • Weight Limit (lbs)
  • Pet Care Available
  • Cats Allowed
  • Dogs Allowed

Common areas

  • Indoor Atrium
  • Indoor Common Areas
  • Library
  • Central Fireplace
  • TV Lounge
  • Barber Shop
  • Outdoor Common Areas
  • Outside Patio
  • Computer or Media Center
  • Beauty Salon
  • Meeting Room

Recreational areas

  • Fitness Center
  • Game Room
  • Movie or Theater Room
  • Raised Garden Beds
  • Arts and Crafts Center
  • Piano or Organ

Services

  • Laundry Service / Drycleaning
  • Housekeeping
  • Grocery Shopping and Errands
  • Beautician

Languages spoken

  • English

Activities

  • Stretching Classes
  • Live Well Programs
  • Cooking Classes
  • Activities Off-site
  • Day Trips and Outings
  • Forever Fit
  • Live Dance or Theater Performances
  • BBQs or Picnics
  • Reminiscence Programs
  • Devotional Activities Offsite
  • Live Musical Performances
  • Art Classes
  • Educational Speakers / Life Long Learning
  • Happy Hour
  • Intergenerational Programs
  • Brain fitness / Dakim
  • Gardening Club
  • Wine Tasting
  • Sensory-based Programs
  • Birthday Parties
  • Yoga / Chair Yoga
  • Wii Bowling
  • Devotional Activities On-Site
  • Trivia Games
  • Community Service Programs
  • Pet-focused Programs
  • Holiday Parties
  • Karaoke
  • Activities On-site

Reviews

for Ciel Senior Living at Plainfield

9.2Review score86 reviews
9.2
Review score
86 reviews
5 star
40%
4 star
41%
3 star
12%
2 star
0%
1 star
7%
Ciel Senior Living
8.4
Review score433 reviews12 communities
Write a review
A Place for Mom has scored Ciel Senior Living at Plainfield with 9.2 out of 10 using our proprietary review score based on 12 reviews in the last 2 years. Over all time, Ciel Senior Living at Plainfield has 86 reviews with an average "overall experience" of 4 out of 5.
Overall Rating
4.0
Cleanliness
4.1
Friendliness
4.2
Care Services
3.9
Staff
3.8
Meals & Dining
4.0
Activities
3.9
Value for Cost
3.9
A Place for Mom has scored Ciel Senior Living at Plainfield with 9.2 out of 10 using our proprietary review score based on 12 reviews in the last 2 years. Over all time, Ciel Senior Living at Plainfield has 86 reviews with an average "overall experience" of 4 out of 5.
Parent company
Ciel Senior Living
8.4
Review score433 reviews12 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 86 reviews
JL - Family/friend
Memory Care
August 26, 2024
5.0
Overwhelming positive experience!
We recently moved our loved one into Ciel's memory care facility. Was it an perfect experience, no it was not; however, the overall sense of urgency the management has, and care of the staff towards the residents is just simply outstanding. I would not hesitate for a second to recommend this community to any family in need of assistance.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
3
Meals & Dining
5
Activities
4
Value for Cost
5
JG - Family/friend
Assisted Living
August 14, 2024
5.0
Verified Review
Review for Ciel Senior Living of Plainfield
Excellent community, I would move in myself if I needed. We picked this community because of the pricing.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Ted - Family/friend
Memory Care
June 6, 2024
5.0
Verified Review
A friendly and responsive staff
When it comes to the quality of care they were very attentive about setting up therapy and keeping me updated about adjustment issues. The "5" is something of a default. I cant speak directly about food because I'm not there at mealtimes. They did keep me in the loop regarding his diet/drink and occupational therapy trying to handle food utensils. Observations related to choking hazards. I see a regular schedule of activities and told me about his participation early. Visiting is a bit inconvenient. I check in at the front desk and they announce (walkie-talkie) that a visitor will be at memory care. It has almost always been the case that I have to flag down a staff member to let me in. The memory care staff is VERY friendly and clearly pay attention to their residents.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
5
Anonymous - Family/friend
Memory Care
May 31, 2024
5.0
Verified Review
Our families experience
HarborChase was awesome. I would definitely recommend. What we liked the most about HarborChase was the people. The people that work there were kind, considerate and helpful
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
May 10, 2024
5.0
Verified Review
Definitely recommended
My loved one is currently a resident at HarborChase of Plainfield and the experience has been great for her so far. The staff is amazing! The cleanliness and care services are good. The friendliness, meals, and value for cost are great. I would definitely recommend HarborChase of Plainfield to others.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
3
Value for Cost
5
LH - Family/friend
Assisted Living
May 1, 2024
5.0
Verified Review
Review for HarborChase of Plainfield
They need more consistent staff. I don't know anyone except the receptionist. My son seems to sleep most of the time except for meals. No one seems to wake him and go to the activity , even if he says no. The dr I selected from your list along with his PA are useless. The food has gone down hill. I will sit with my son for meals and the plates are dropped in front of him and look unappealing so he ends up ordering hamburgers. It has gotten too expensive all around
Cleanliness
5
Friendliness
5
Care Services
5
Staff
4
Meals & Dining
3
Activities
4
Value for Cost
3
Anonymous - Family/friend
Memory Care
April 11, 2024
3.0
Verified Review
Our Experience
My loved one was previously a resident at HarborChase of Plainfield and overall, the experience was okay at best, not great. The frequent staff shortages seemed to plague the place. The main nurses were okay, but the agency nurses/care takers that they used didn't really care and were only there for a paycheck.
Cleanliness
4
Friendliness
4
Care Services
2
Staff
2
Meals & Dining
3
Activities
2
Value for Cost
2
Anonymous - Family/friend
Assisted Living
February 16, 2024
4.0
Verified Review
Definitely recommended
Staff are very friendly and helpful. The activities are varied and keep residents active and engaged. The only thing we had an issue with was that sometimes weekend staff wasn't communicating smoothly with weekday staff on certain things and I would get a call about something that we had already discussed. I would definitely recommend HarborChase for assisted living care.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
4
Activities
5
Value for Cost
4
Linda - Family/friend
Memory Care
June 1, 2023
5.0
Verified Review
More instruction on what I have to do to get a Doctor etc.. Notice if the doctors or nurse saw my son and what was decided. I guess communication should be better. Everyone is very friendly and helpful but I need some follow up. The staff is very caring.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
5
Anonymous - Toured community
Assisted Living
February 9, 2023
4.0
Verified Review
tour review
Our family had an in-person tour and based on everything we saw within the facility and the staff members we met with we thought it was a really nice experience.
Anonymous - Family/friend
Assisted Living
January 24, 2023
4.0
Verified Review
Engaging Environment
My loved ones room has been clean, and they seem to be well staffed. Often, it's a challenge to get someone to respond in a timely manner. Other than that, they are very friendly. We picked this place because, we needed a quality place to go to, and it checked all of the boxes for my loved one. They keep the residents moving/active.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
3
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
January 20, 2023
3.0
Verified Review
Promises Kept????
The nurses were good. They were really understaffed and did not give the attention that was needed. Their management is terrible, they dont communicate. They make promises for level of care and do not follow through. I am super dissatisfied, and would not recommend to anyone.
Cleanliness
4
Friendliness
4
Care Services
2
Staff
3
Meals & Dining
2
Activities
2
Value for Cost
3
anonymous - Family/friend
Assisted Living
September 23, 2022
5.0
Verified Review
Highly recommend
I really like that l can call them and they are always there. Anytime you need something just call and they get to the point right away. The staff are also helpful and friendly. [name removed] up front is my go to person, she is just awesome and I love her. I would absolutely recommend this facility to others looking. As soon as we walked in my dad fell in love with the facility and we did not look anywhere else. Not only are the staff great, but the residents are super friendly and welcoming as well. That was one of the things my dad loved, he found a friend right when we walked in the door.
Cleanliness
5
Friendliness
5
Care Services
4.5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Anonymous - Family/friend
Memory Care
August 4, 2022
4.0
Verified Review
Cleanliness
5
Friendliness
5
Care Services
3
Staff
4
Meals & Dining
5
Activities
4
Value for Cost
4
anonymous - Family/friend
Assisted Living
July 26, 2022
0.5
Verified Review
They are not to be trusted. I would not want to recommend that facility to anyone.
That place was a traumatic experience for my mom and me. I do not recommend it. She was neglected and charged for care that did not happen. She was not included in any "activities". She did not leave her room for the time she spent there out of fear of other residents, being forgotten, and potential exposure to COVID.
Cleanliness
0.5
Friendliness
0.5
Care Services
0.5
Staff
0.5
Meals & Dining
0.5
Activities
0.5
Value for Cost
0.5
JC - Toured community
Assisted Living
July 25, 2022
4.0
Verified Review
Review for HarborChase of Plainfield
It was a very nice facility.
anonymous - Family/friend
Memory Care
September 7, 2021
4.5
Verified Review
Good Place to Be
We moved in during the middle of Covid, which was a hard time to move in. I'm sure it would be a different situation if there was no Covid. But considering the situation, everybody responded beautifully and the way they should have under the circumstances. Our living situation is good, although I wish housekeeping were a little bit better.
anonymous - Toured community
Assisted Living
May 17, 2021
3.0
Verified Review
Tour of HarborChase
We toured HarborChase of Plainfield and the staff were friendly, but it had a very depressing and dreary atmosphere. It did not seem anywhere near as nice as some others we looked at.
Anonymous - Family/friend
Memory Care
March 12, 2021
1.0
Verified Review
our personal experience
I would not recommend this community to others. I felt very mislead, this community said that they could put her in assisted living and then over to memory care and our loved one would thrive here. That did not happen, They did not take care of our loved ones the way that they said they would. When we would communicate with the staff they would not know what was going with our loved ones.
Cleanliness
1
Friendliness
3
Care Services
1
Staff
2
Value for Cost
1
Carl H - Family/friend
Assisted Living
March 5, 2021
5.0
Verified Review
Would recommend this community to others
On the tour we liked what we saw, and we do know our loved one likes it there but with the covid restrictions we just aren't able to see our loved one that much. It is a nice place, she has a suite with a refrigerator, bathroom and a bedroom.
Viewing 1-20 out of 86 reviews

Neighborhoods
around Ciel Senior Living at Plainfield

See what the neighborhood has to offer and what’s nearby:
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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Illinois regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Illinois regulations for Assisted Living.

Frequently Asked Questions
about Ciel Senior Living at Plainfield

Ciel Senior Living at Plainfield offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Ciel Senior Living at Plainfield 9.2 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (815) 267-3510 to reach a resident at Ciel Senior Living at Plainfield.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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