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The Cottages of New Lenox

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1023 S Cedar Rd, New Lenox, IL 60451

8.2
Review score
37 reviews
Add review
8.2
Review score
37 reviews
5 star
46%
4 star
19%
3 star
16%
2 star
8%
1 star
11%
See all reviews
8.4
Review score
1321 reviews
55 facilities
For pricing & availability:
(866) 374-4058
The Cottages of New Lenox
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The Cottages of New Lenox community exterior
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John S
-
Family/friend
5.0
Our Experience
Yes, we would recommend. Quality of care seems good and better than previous experience. However they lack organization with clothes and bed linens. They often get mixed up between residents.

About the facility
The Cottages of New Lenox

Located just an hour from Chicago, The Cottages of New Lenox offers a tranquil atmosphere that helps residents feel at home. Licensed nurses are available 24 hours a day to provide assisted living and memory care services that are tailored to each senior’s unique needs. Residents can also enjoy chef-prepared meals, daily activities, and luxurious amenities, such as the landscaped courtyard and the outdoor putting greens.

For those with Alzheimer’s and other types of dementia, specialized care is available through the Flourish℠ memory care programming. This exclusive program promotes residents’ self-esteem while reducing the risk of loneliness, boredom, and aggressive behaviors through five key points:

  • Velocity program — Daily activities and events keep residents stimulated and engaged.
  • Oshibori experience — A daily routine that provides aromatherapy and serves as a reminder for mealtimes.
  • Grab-and-Go neighborhood activities — Spontaneous small-group activities catered to residents’ individual needs.
  • S.T.A.R. — Specific Therapeutic Assisted Recreation is a family oriented program that encourages families to bring in personal items to share and reminisce with their loved ones.
  • Rest and Restoration program — An intervention program that provides audio, video, engagement, as well as comfort stimulation and redirection.

Find peace of mind at The Cottages of New Lenox.

State Licensing Information

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Senior living options offered

Assisted Living

Memory Care

Pricing
for The Cottages of New Lenox

Total monthly costs depend on room type, select services, and the level of care needed.

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Studio
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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The Cottages of New Lenox community exterior
The Cottages of New Lenox

1023 S Cedar Rd, New Lenox, IL 60451

Porter Place Memory Care community exterior
Porter Place Memory Care

17833 S Harlem Ave, Tinley Park, IL 60477

Brookdale Orland Park community exterior
Brookdale Orland Park

16051 South La Grange Road, Orland Park, IL 60467

Clarendale of Mokena community exterior
Clarendale of Mokena

21536 South Wolf Road, Mokena, IL 60448

8.2
Review score
37 reviews
8.2
Review score
37 reviews
5 star
46%
4 star
19%
3 star
16%
2 star
8%
1 star
11%
9.8
Review score
78 reviews
9.8
Review score
78 reviews
5 star
69%
4 star
23%
3 star
4%
2 star
1%
1 star
3%
9.6
Review score
106 reviews
9.6
Review score
106 reviews
5 star
38%
4 star
37%
3 star
19%
2 star
3%
1 star
3%
9.5
Review score
120 reviews
9.5
Review score
120 reviews
5 star
65%
4 star
22%
3 star
3%
2 star
3%
1 star
7%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Amenities
at The Cottages of New Lenox

Healthcare Services

  • High Acuity Care
  • Staffing & Ancillary Services
  • Memory Care
  • Medication Management
  • Incontinence Care
  • Diabetic Care
  • Non-Ambulatory Care

Meals & Dining

  • Room Service
  • Special Dining Programs
  • Vegetarian
  • Meals Provided
  • Restaurant Style Dining
  • Anytime Dining
  • International Cuisine
  • Professional Chef
  • Low / No Sodium
  • Guest Meals
  • No Sugar

Room Amenities

  • Cable or Satellite TV
  • Wheelchair Accessible Showers
  • Wi-Fi/high-speed internet
  • Kitchenette
  • Bath Tubs
  • Respite or Short Term Stays Offered
  • Air Conditioned
  • Ground Floor Units
  • Handicap Accessible

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Complimentary Transportation
  • Resident Parking Available
  • Transportation at Cost
  • Uncovered Parking

Pets

  • Pet Care Available
  • Dogs Allowed
  • Weight Limit (lbs)
  • Cats Allowed

Common areas

  • Meeting Room
  • Barber Shop
  • Private Bath
  • Central Fireplace
  • Outdoor Common Areas
  • Outside Patio
  • Indoor Common Areas
  • TV Lounge
  • Computer or Media Center
  • Beauty Salon

Recreational areas

  • Golf Course or Putting Green
  • Arts and Crafts Center
  • Raised Garden Beds
  • Piano or Organ

Services

  • Housekeeping
  • Laundry Service / Drycleaning
  • Beautician

Languages spoken

  • English
  • Italian
  • Spanish
  • French

Activities

  • Christian Services
  • Wine Tasting
  • Wii Bowling
  • Live Dance or Theater Performances
  • Community Service Programs
  • Holiday Parties
  • BBQs or Picnics
  • Forever Fit
  • Live Musical Performances
  • Stretching Classes
  • Trivia Games
  • Catholic Services
  • Activities Off-site
  • Pet-focused Programs
  • Educational Speakers / Life Long Learning
  • Day Trips and Outings
  • Activities On-site
  • Current Events Club
  • Birthday Parties
  • Walking Club
  • Cooking Classes
  • Visiting Chaplain or Priest
  • Karaoke
  • Community Service Organizations
  • Happy Hour
  • Live Well Programs
  • Cards / Pinochle Club
  • Cooking Club
  • Bible Study Group
  • Sensory-based Programs
  • Devotional Activities On-Site
  • Reminiscence Programs
  • Yoga / Chair Yoga
  • Brain fitness / Dakim
  • Art Classes
  • Dances
  • Gardening Club
  • Intergenerational Programs
  • Men's Club

Reviews

for The Cottages of New Lenox

8.2Review score37 reviews
8.2
Review score
37 reviews
5 star
46%
4 star
19%
3 star
16%
2 star
8%
1 star
11%
Charter Senior Living
8.4
Review score1321 reviews55 communities
Write a review
A Place for Mom has scored The Cottages of New Lenox with 8.2 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, The Cottages of New Lenox has 37 reviews with an average "overall experience" of 3.7 out of 5.
Overall Rating
3.7
Cleanliness
4.1
Friendliness
4.2
Care Services
3.9
Staff
4.7
Meals & Dining
3.3
Activities
3.8
Value for Cost
3.7
A Place for Mom has scored The Cottages of New Lenox with 8.2 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, The Cottages of New Lenox has 37 reviews with an average "overall experience" of 3.7 out of 5.
Parent company
Charter Senior Living
8.4
Review score1321 reviews55 communities
Logo for Charter Senior Living
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 37 reviews
Anonymous - Family/friend
Assisted Living
February 7, 2024
3.0
Verified Review
Experience so far
It's a small community, they're very friendly and nice, but there's not a lot of activities. They list activities but they're not done many times.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
2
Activities
2
Value for Cost
2
John S - Family/friend
Memory Care
February 6, 2024
5.0
Verified Review
Our Experience
Yes, we would recommend. Quality of care seems good and better than previous experience. However they lack organization with clothes and bed linens. They often get mixed up between residents.
Cleanliness
3
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
3
Value for Cost
4
Response from The Cottages of New Lenox
February 14, 2024
Hello John, thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
JT - Family/friend
Assisted Living
July 27, 2023
5.0
Verified Review
Review for The Cottages of New Lenox
The staff is very friendly and helpful. I would highly recommend this place to anyone. My mom loves it there and says it's like a real home. She also comments every visit how good the food is. I picked it because her dementia is further gone and no assisted living place would take her. I got lucky because they are amazing
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Jackie T - Family/friend
Assisted Living
December 2, 2022
5.0
Verified Review
My family was very appreciative to the staff and care you gave to my mom for her short stay and care for her final days. We highly recommend The Cottages. We also had hospice care and they coordinated everything with them and any equipment or needs my mom needed. We did not have to worry about anything except my mom. They were exceptionally nice and caring to my dad who came daily. Admission people were extremely helpful and kind and assisted me in at a very overwhelming time. She actually sent me a picture of my mom when she arrived at the facility.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Value for Cost
5
anonymous - Family/friend
Memory Care
November 8, 2022
1.0
Verified Review
Was great but then went downhill
When my loved one first moved into The Cottages of New Lenox it was wonderful. We loved all of the staff and the meals served were balanced and tasted good. Within the last year they have had a complete turnover of management/staff. It went WAY downhill. The menu changed as well and went from good balanced meals to things like macaroni and cheese for dinner. There were times I would be there and all of the staff were up front in the office and no one was on the floor. My loved one had a lot of things stolen. Overall it was not a good experience once they changed management.
Anonymous - Family/friend
Assisted Living
October 4, 2022
5.0
Verified Review
Review for The Cottages of New Lenox
We picked this community because, It was close to home, and a smaller community.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
3
Activities
4
Value for Cost
4
anonymous - Family/friend
Assisted Living
September 2, 2022
2.0
Verified Review
Beware, beautiful facility but promises not kept
The first week we were here, things went well. The second week we noticed the amount of food they were feeding my loved one was not adequate so my loved one was hungry all the time. They did not help with the feeding and he was always the last one to eat. The meals they provide are not balanced. We were very dis-satisfied. They let the residents have the rule of walking into everyones bedroom - so there was a lack of privacy. We were disappointed in the laundry service as well, my loved one went a week without towels. A lot of my loved ones clothing was taken as well.
Cleanliness
5
Friendliness
4
Care Services
3
Staff
4
Meals & Dining
2
Value for Cost
2
LM - Family/friend
Assisted Living
June 20, 2022
4.0
Verified Review
Would Recommend
They care a lot about their residents. And their communication with the family is good. The activities are good as well.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
February 21, 2022
4.0
Verified Review
Would Recommend
I am comfortable with the care they are giving during the current staffing and economic issues.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
3
Activities
4
Value for Cost
3
Anonymous - Family/friend
Assisted Living
February 1, 2022
4.0
Verified Review
Big Adjustment for Mom, But It's Been Worth It
I would let others know that we have been happy with the staff and the overall community. This has been a good fit for my loved one. There have been COVID lockdowns and this has caused the food to be delivered to the residents' rooms.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
4
Activities
3
Value for Cost
3
anonymous - Family/friend
Assisted Living
November 12, 2021
0.5
Verified Review
Do not recommend anyone who actually needs care
Mu husband came home with 2 sores on his heel and a terrible bed sore that ended up causing him to pass away. They seemed anxious to have him here, but he was more work than they were able to handle and I wish they would have just told me that from the get go. I wish I had never sent him here in the first place.
Rick - Family/friend
Memory Care
May 19, 2021
5.0
Verified Review
Easy Transition, Caring Staff
It’s just been a wonderful experience. They just rolled out the red carpet. This is our first rodeo. We’ve never done anything like this before. They kind of held our hands through the whole thing. The care that they’re providing is amazing. Their head nurse is amazing. The director is just incredible. We had a family visit recently. I flew in from out of town, and they didn't give me a hard time about the Covid stuff, just followed protocol. I was there for the weekend and they answered any questions. They were very caring. It could all be a schtick, what a privilege it is to care for our loved one. And I’m sure that’s part of the script. But I believe them when they say it. We’ve had a wonderful experience.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Activities
5
Value for Cost
5
anonymous - Family/friend
Assisted Living
April 5, 2021
5.0
Verified Review
Our experience
We chose The Cottages because of the convenient location. It is 5 smaller building instead of just one large facility, so sometimes your family members do not have any interaction with the other residents. They have been excellent with communication with everything that has been going on. They have had a new chef and he is not as good as the last one that they had. Overall I would recommend to others looking.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
2
Value for Cost
4
Nancy - Family/friend
Memory Care
July 13, 2020
5.0
Staff care at the Cottages of New Lenox
I cannot say enough how much the caregivers and executive staff work to make sure the residents receive not only the best in care, but that they are HAPPY each day. These people work tirelessly to make sure their "family" members receive the best in daily care, meals and personal assistance. I am thankful each day that they care so much for each of residents in their care and there is never a problem too large or small for them to address. It's above and beyond each and every day. You are all my heroes. THANK YOU from the bottom of my heart.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Linda Bunting - Family/friend
Memory Care
June 19, 2019
3.5
The Cottages of New Lenox
The staff is very friendly and helpful overall. We've had a few incidences, some which may be attributed to us being new to this type of living situation and some from The Cottages. We've worked together and resolved the issues. We initially had a problem with mom's laundry but that has been addressed and corrected. We really like that there are only 16 rooms in each cottage and that we have 24 hour access.
Cleanliness
3.5
Friendliness
3.5
Value for Cost
3.5
Care Services
3.5
Activities
3.5
William Miller - Family/friend
Memory Care
January 15, 2019
4.5
Very friendly, very caring
My mother-in-law needed a place to live after suffering a fall on her 94th birthday. The Cottages was a wonderfully friendly and caring place for her.
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
5
Activities
4
anonymous - Toured community
Memory Care
December 28, 2017
5.0
Verified Review
Very unique community
I toured this facility with my family while looking for a place for my Dad. It’s a beautiful community and privately owned, which is something I liked. However, it isn’t just one big facility but rather a lot of little cottages. I could see the potential and positives but I didn’t think it was the right fit for my Dad. There is a common area, like a big courtyard, but everyone eats individually and each cottage comes with its own kitchen. It was a very modern type of cottage where everything was made up of black granite and white cabinets, but Dad was used to living on a farm in a country setting so it felt like too big of a change for him. A few negatives were that they wouldn’t accept his dog and wouldn’t allow him to smoke. Ultimately, it didn’t fit the needs my Dad had, but I’ve already told my own kids to bring me here when it’s time for me to move in somewhere.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from The Cottages of New Lenox
January 2, 2018
Thank you so much for the kind words and the 5-star review. While some of our activities and policies might not be a match for your Dad now, know we are always here at the Cottages to help if needed.
anonymous - Family/friend
Memory Care
September 12, 2017
4.0
Verified Review
Residential care
Things were a little rocky when my parents first moved in but they are settling down now. Management here has been very good to work with as are the staff who are attentive to my parents. They are in a very nice cottage with 4-6 other residents. Mom is in a wheel chair and dad uses a walker, and there is plenty of room for them to move around in the room. The staff has been great at keeping me informed about any issues. My parents now use the resident doctor, which is easier to coordinate and monitor their meds. They are working on getting on site PT for them as well. They keep my parents busy and my dad says he even likes the food. I think this home type setting is working well for my parents.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4
Care Services
4
Activities
3.5
Response from The Cottages of New Lenox
September 19, 2017
Thank you for your 4-star review and the kind words about The Cottages of New Lenox. As you know we apologize for any issues we had at the start and are glad that we have a place for Mom and Dad that they enjoy. Overall, as our mission states, we want to preserve our residents legacies one resident at a time. We work hard to make sure each resident feels like they are home in our community. Thank you again for the kind word, we do appreciate it!
anonymous - Family/friend
Memory Care
July 10, 2017
5.0
Verified Review
Care and Communication
This is an outstanding community for good care. The staff is very caring. We like the menu of the healthy meals. They offer her a lot of nice activities for her to participate indoors. The community is clean and well maintained. We would highly recommend this community. We like the nurses and they communicate with me very well.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Memory Care
March 13, 2017
4.0
Verified Review
Care for family
We toured this community. We found the community to be older than what we were looking for. The room was not what we wanted for my dad. The rooms were separate and outdoor setting. This is a closer location, but not what we wanted at this time. We would recommend this community highly to other families for good care and the value of a loved one.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Viewing 1-20 out of 37 reviews

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about The Cottages of New Lenox

The Cottages of New Lenox offers Studio. Learn more.

A Place for Mom has scored The Cottages of New Lenox 8.2 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (815) 463-8880 to reach a resident at The Cottages of New Lenox.

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10%
Studio, 1bd
With our HigherPath senior health model leading the way, Bickford redefines senior living. It's not just about care; it's about proactive well-being, enabling your loved one to live happier, healthier — longer.Our approach clearly resonates — our happiness ratings among residents are double the...
Heartis Village Orland Park community exteriorCommunity badge

Heartis Village Orland Park

7420 West 159th Street, Orland Park, IL 60462
Starting at $X,XXX+ monthly
9.7
Review score
46 reviews
9.7
Review score
46 reviews
5 star
72%
4 star
24%
3 star
2%
2 star
0%
1 star
2%
Studio, 1bd, 2bd, Semi-Private
Heartis Orland Park is a luxurious senior living community offering you fun and engaging ways to continue a life well lived.The upscale services and amenities create a vibrant atmosphere with new experiences around every corner. Socialize with neighbors and visitors in the courtyards or theatre....
Evergreen Senior Living - Orland Park community exterior

Evergreen Senior Living - Orland Park

10820 183rd St, Orland Park, IL 60467
Starting at $X,XXX+ monthly
8.2
Review score
45 reviews
8.2
Review score
45 reviews
5 star
80%
4 star
18%
3 star
0%
2 star
0%
1 star
2%
Studio, 1bd, 2bd
Evergreen Senior Living offers worry-free living, where independence thrives and compassionate care is always nearby. Our beautiful campus offers lovely assisted living options and unmatched memory support. We offer both long-term care and short-term respite care. We welcome you to learn more and...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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