The Cottages of New Lenox

The staff is very friendly and helpful overall. We've had a few incidences, some which may be attributed to us being new to this type of living situation and some from The Cottages. We've worked together and resolved the issues. We initially had a problem with mom's laundry but that has been addressed and corrected. We really like that there are only 16 rooms in each cottage and that we have 24 hour access.

I toured this facility with my family while looking for a place for my Dad. It’s a beautiful community and privately owned, which is something I liked. However, it isn’t just one big facility but rather a lot of little cottages. I could see the potential and positives but I didn’t think it was the right fit for my Dad. There is a common area, like a big courtyard, but everyone eats individually and each cottage comes with its own kitchen. It was a very modern type of cottage where everything was made up of black granite and white cabinets, but Dad was used to living on a farm in a country setting so it felt like too big of a change for him. A few negatives were that they wouldn’t accept his dog and wouldn’t allow him to smoke. Ultimately, it didn’t fit the needs my Dad had, but I’ve already told my own kids to bring me here when it’s time for me to move in somewhere.

Things were a little rocky when my parents first moved in but they are settling down now. Management here has been very good to work with as are the staff who are attentive to my parents. They are in a very nice cottage with 4-6 other residents. Mom is in a wheel chair and dad uses a walker, and there is plenty of room for them to move around in the room. The staff has been great at keeping me informed about any issues. My parents now use the resident doctor, which is easier to coordinate and monitor their meds. They are working on getting on site PT for them as well. They keep my parents busy and my dad says he even likes the food. I think this home type setting is working well for my parents.