I believe that this facility is a fairly relaxed community for my mother. She does get involved in the weekly social activities when they offer them. She, for the most part, enjoys the staff. They are very helpful to her in her stage of life. They help her function as a "real person" and that is much appreciated as a daughter. I hope all will continue on a positive note for my mom and the family.... Read more
Get the best of both worlds, here at The Wellington at Southport, where residents can enjoy luxurious amenities while living in a homegrown setting in Indianapolis, Indiana. Soak in the summer sunshine while relaxing beneath our tiki hut, or practice your gardening skills in our raised flower beds that are scattered throughout the courtyard. At The Wellington, we pride ourselves on creating a family-like environment where residents are able to express their independence and enjoy their individuality.
Life at The Wellington at Southport allows you to escape the stress of household chores — our hospitable team provides regular housekeeping and laundry services, as well as scheduled transportation to medical appointments, grocery stores, restaurants, shopping malls, and other local attractions. Our culinary team prepares delectable and nutritious meals every day for breakfast, lunch, and dinner in our elegant restaurant-style dining room. Enjoy juicy, fresh fruits and vegetables from our tempting salad bar. We also occasionally offer buffet-style dining and have our favorite local restaurants cater for our residents twice a month!
For those who would benefit from around-the-clock care, we offer personalized assisted living services. Prior to move-in, one of our caregivers will meet with the individual and their loved...
Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
I had a friend who had a loved one here and they over-medicated the resident so they ended up moving them out. They hide the memory care unit and try not to take people back there. The staff seemed inexperienced and not professional. It was not a good tour experience.
Response from The Wellington at SouthportApril 27, 2022
Our director would really like to speak with you more regarding this matter. Please reach out to us at (317) 889-9822. We look forward to hearing from you.
I thought the Wellington at Southport was very nice. We would have been perfectly happy with them. We just found availability quicker elsewhere.
Response from The Wellington at SouthportApril 14, 2022
Anonymous, thank you for your kind review; we are happy to pass along your comments to the team here at The Wellington at Southport!
Upon admission there was an appointment to asses the level of care needed for assisted level living. They assess our loved one at the lowest care level needed. During his stay he had one day where he had behavioral issues just out of the blue. They changed his medication without making us aware or calling the other family. We found out he was not being given the medication he should of been given, which was a big frustration and concern.
Response from The Wellington at SouthportApril 13, 2022
We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. If you are willing, please reach out to us at (317) 889-9822 to discuss this further.
The Wellington at Southport is a very nice facility and staff were all friendly.
I believe that this facility is a fairly relaxed community for my mother. She does get involved in the weekly social activities when they offer them. She, for the most part, enjoys the staff. They are very helpful to her in her stage of life. They help her function as a "real person" and that is much appreciated as a daughter. I hope all will continue on a positive note for my mom and the family.
Kind, caring staff. Well run. Residents seem happy!
From the times we have been able to visit our loved one she was always clean which was good. The staff members are very friendly they know us by name. The reason we chose The Wellington was because other communities we looked at when it comes to dementia patients, they put them in shared rooms, but this community gives them their own comfortable space.
Wonderful facility that goes above and beyond for the residents and their families.
All the staff is good and helps you when need be. They are pet friendly. [Name removed] is especially friendly and everybody loves her. We have an excellent director also, always gets things done!
Staff very caring and friendly. Have made my dad feel at home. They have been patient and understanding with his adjustment to assisted living. Would highly recommend this facility. Kudos to the staff. I appreciate knowing he is safe and cared for. It gives me peace of mind.
Fantastic. Great staff up to date and keep me informed. Good food even through this pandemic.
Amazing. Great care only at Wellington. So hard to find a great community. Trust is at Wellington. Beyond great.
I love the staff! All of them are kind and caring. They treat me like I'm part of their own family!
Not only is the building beautiful, but it is also clean and odor free - Always! The residents appear happy and engaged with each other and the staff.
[Name removed] was very informative and helpful. She gave us lots of information. We aren't sure what we'll do or when.
As a resident here the black mold in the dining room wall is a major concern for me. The ED failed to have these walls replaced because she didnt want to spend the money (as an incentive from corporate she gets a bonus each month for staying under budget) A major health concern especially for a place that calls itself a healthcare facility!!! Do not move your loved one here!!
As a resident here the black mold inside the dining room wall is a major concern for me. The ED failed to have these walls replaced because she didn't want to spend the money. (as an incentive fro corporate she gets a bonus if she comes up under budget monthly) A major health concern especially for a place that calls itself a healthcare facility!!! Do not move your loved one here!!!
I was unsure about this facility at the start because I'd read up on it and learned that it was much older than others I planned to tour. That wasn't necessarily a problem, but being older, it did offer far more reviews than did the others in which I was interested. By reading the reviews, which I'll add were overall favorable, I learned that the name had changed twice in a relatively short time period. When my sister and I met with the Director of Marketing and Sales, I asked him about this. He noted I'd done my homework and explained that the building had originally been a traditional nursing home. It was acquired by another group and the name changed twice after the purchase, once because it was so similar to a sister property that it caused confusion. Fair enough! We were given a tour and my first impression was, yes, it was obvious that this had been a former nursing home. I'm sure they did a lot to update the interior, but barring gutting the entire structure, they wouldn't have been able to remove the more clinical and traditional look of the long halls and small rooms of a nursing home. We were looking for a one-bedroom apartment for our mom but all they had were studio apartments (yes, they had three one-bedroom apartments, but two were filled by longtime residents who had no intention of leaving under their own will, and one who had just moved in!). The studios were nicely arranged, with a huge bathroom and some even had a few options so that a bed wasn't the first thing one saw upon entering the room. Regardless, they were studios! The rest of the facility was nice. Their dining room was large and bright, they had good space for activities, exercise and such. We learned that they had won several awards for their food and were invited to come dine with them. The dining room doubled as a community room for events that they frequently put on for residents and the community. Their activities sounded fun and it appeared that everyone we saw enjoyed being there. When we talked cost, I'll admit this facility was lower than the others in cost. Several factors probably played into that, understandably. One fact we learned that was hard to deny being a selling point was that this facity, unlike the others we've considered, not only accepts Medicaid waivers, but doesn't allow only a small percentage of them--it appeared that if one qualified, one could live there! Perhaps that's why the place is full (no vacancies at this facility!) and the residents seem to enjoy all it has to offer! While The Wellington will not be our first choice because of its location on US 31, its more clinical feel, and lack of one-bedroom apartments, we can see moving our mom here down the road if our funds do not hold out at whatever location we select. And we feel comfortable that she would be content and well cared for at The Wellington.
My experience with the staff at The Wellington at Southport has been unacceptable and unprofessional. Three (3) unreturned phone calls from the director, three (3) unreturned calls from admissions office. I informed the receptionist I would be calling the corporate office if I did not receive a call back. 15 minutes later I finally got a call from the director. Explanation was an untruth. I would/will never recommend this facility to anyone and I am more than happy that our mother will not be living there.
Toured this facility with my dad after having a family member live here a couple of years ago. I was very disappointed. The urine odor was extremely strong upon entering the building. The man who toured us was rushing and not very polite. The rudeness continued through the tour as we "met" the executive director who did not even desire to stand and meet us. I know when my aunt lived here we reported mold to the same executive director not sure if that has been taken care of as I sensed the smell of mildew in the memory care unit. This facility needs some customer service training and enviromental updates.
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To reach a resident at The Wellington at Southport call: (317) 889-9822
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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.