The Residence at Orchard Grove

My sister is a resident at The Residence at Orchard Grove and things have been very good for her at this facility. Everyone is so nice and friendly. The meals are good. Communication with the family is excellent. My sister cleans her own living space, so I'm not sure about housekeeping. I would recommend The Residence at Orchard Grove to family and friends.

The community was clean. The staff was friendly. The residents all had wonderful things to say about living there. A woman name. [name removed] showed me around and she was caring and compassionate about my mom’s care needs.

I would rate Orchard Grove as 5s all they way down. They are exceptional. I know my sister recommended that facility to an elderly woman who was planning on moving on her own. My mother, originally not happy with moving back to the north, totally LOVES it there. We got her a studio apartment and she is extremely happy. They not only treat their residents like gold, but they treat the families the same way. Maintenance staff, cooks, dining room help, clinical and administrative office staff are beyond friendly and caring. My family is very happy we chose them!!

I am not sure if I am the best one to answer these questions, but based off of my overall experience and interactions, I would rate everything a 5! The food would definitely be a 5 plus. they have an on site nurse practitioner and she is very helpful. They also have a van service that is good. Staff have all been very friendly and professional. I would recommend The Residence at Orchard Grove to anyone who needs a managed-living situation.

The staff are warm and caring. Everyone helped my sister settle in and made her feel welcome. The facility is beautiful and well maintained.

I would encourage potential residents to ask many questions at the initial viewing and discussion of the support system. I would also encourage potential residents to have a few meals and to get a sense of what it's like to dine at the facility. I would also encourage potential residents to speak with current residents to get a sense of the community. I would say that my loved one is someone who is a loner, so he may not be a typical resident. At the same time, we expected a bit more support on a regular basis. Sometimes we need to follow up on our own when there is a change in cleaning schedule, for example, or a request for a bit more attention for him on days when he needs additional support. It is not always clear that our requests or communicated to the appropriate staff.

The food is very good and based on our experience we would recommend this community to other families.

My loved one, is quite happy with the food. It is expensive. We picked this location because, of the location, and it's closer to my home.

We have loved our experience with this community. They have great food, and the people are nice. There are three meals a day served to the residents and they have choices to choose from. They are providing laundry and housekeeping services for my loved one. Some of the activities include: bingo, field trips, swing dancing, and more for the residents to participate in.

It seems like when people come to The Residences at Orchard Grove they come because of the activities. It seems like they want the residents to just live their fullest life here, it does not feel institutional at all. They have so much going on every single day - there is bingo, board games, movies, arts and crafts, different exercises classes and social hours. Our loved one is really enjoying the meals and dining service and we would definitely recommend this community to other families.

My loved one was not at this community for a long time. I would recommend, as long as it is for asstisted living only, opposed to long term care or a nursing home.

It's generally an okay place. But you're paying for services. Nothing is given to you for free, and it's expensive. There is also an increase in cost every year. The apartment is okay and certainly meets my needs. The staff have been pretty good in my interactions with them.

The administrator [name removed] is above and beyond. She has really done a great job with our move-in and our placement. My parents can't say enough good things about the nurses and PCAs there. They're very helpful, friendly, and professional. The facility is always clean. Their trash is taken out regularly, carpets are vacuumed, floors washed, beds are made. My parents tell me the food is excellent. I think it's a really good value.

We went with The Residence at Orchard Grove because they were willing to waive the up front fee for us. The communication with the director up top the point that mu uncle actually went into the facility was wonderful. Once he was here there were a few issues that did arise and the communication was poor and I was disappointed with that. They had plenty of great activities provided for the residents but he did not participate. I would definitely recommend them to others looking, overall the quality of care is top notch in my opinion.

This is a nice clean community. Everyone here is very friendly. The staff are quick to respond to questions or concerns we may have over our loved one. My loved one thinks the food is delicious. There are a lot of activities for the residents to choose from to participate in.